1

What are two significant sources of EMI? (Choose two.) infrared mice RAM modules electrical storms LCD monitors power lines

2 Which two tools are recommended for cleaning a PC? (Choose two.) antibacterial spray compressed air mild abrasive detergent nylon brush rubbing alcohol soft cloth

3 Which precaution should be taken when working around electronic devices? Avoid using magnetized tools. Only use hand tools from the same vendor. Wear ESD protection to repair monitors in humid environments. Avoid using ESD wrist straps and ESD mats simultaneously.

4 How does a technician discharge static buildup? touching the painted part of the computer case

touching an unpainted part of the computer case touching an antistatic wrist strap before touching any computer equipment touching an antistatic mat before touching any computer equipment 5 Why should an antistatic wrist strap be worn when working on electronic equipment? to prevent interference from clothing and loose jewelry to equalize the electrical charge between a person and the equipment to prevent clothing made of silk. Which type of tool is shown in the graphic? cable meter digital multimeter . polyester. or wool from generating a static charge to draw static electricity away from a component and transfer it safely from equipment to a grounding point 6 Which computer components must a technician never try to work on when wearing an antistatic wrist strap? CPU hard disk keyboard CRT monitor RAM module 7 Refer to the exhibit.

) batteries floppy drives monitors optical drives parallel cables printer toner cartridges 9 Which two types of tools can help protect a computer from malicious attacks? (Choose two.) Antivirus software Disk Cleanup Disk Management Fdisk Scandisk Spyware Remover 10 Which tool in Windows XP gives a technician access to initialize disks and create partitions? Defrag Disk Cleanup Disk Management .network traffic monitor electrostatic discharger 8 Which three computer components contain hazardous materials and require special handling for disposal? (Choose three.

) Blu-ray players home theaters wireless phones microwaves incandescent light bulbs . The technician discovers that the heat sinks in the computers are very dusty. What should the technician use to clean the heat sinks? mild cleaning solution lint-free cloth isopropyl alcohol compressed air 13 Which two devices commonly affect wireless LANs? (Choose two.) Fdisk Spyware Remover Defrag Disk Cleanup a BIOS updater Device Manager Utility 12 A technician has a room of computers which are running very hot. Which three tools could be run to try to improve the performance of the computer? (Choose three.Format Scandisk 11 The performance of a computer is reduced after it has been using the Internet.

It minimizes the requirements that are used when hiring new technicians. 15 Which tool should be used if a user needs to optimize space on a hard drive? Defrag Disk Management Fdisk Format 16 Top of Form Which condition refers to a sudden and dramatic increase in voltage. It increases the cost of services and repairs.external hard drives 14 Why is documentation of all services and repairs an important organizational tool for a technician? It allows for public sharing on the Internet. It provides reference material for similar problems when such problems are encountered in the future. which is usually caused by lightning brownout sag spike surge Bottom of Form 17 Top of Form .

damp soft cloth.Refer to the exhibit.) antistatic wrist strap compressed air antistatic mat safety glasses polyester clothing Bottom of Form 19 Top of Form Which step should be performed first when servicing computer equipment? Wipe down the exterior with a lint-free. Turn off and remove the power source. Which type of tool is presented in the graphic? hex screwdriver stripped screwdriver Phillips-head screwdriver flat-head screwdriver Bottom of Form 18 Top of Form Which two tools can help protect against ESD? (Choose two. Open the case and check for any loose connections. Bottom of Form 20 Top of Form Which Windows XP command-line utility scans the critical files of the operating system and replaces any . Replace any suspected bad components with known good components.

that have been corrupted? Chkdsk Defrag Disk Cleanup Disk Management Scan System System File Checker Bottom of Form 21 Top of Form Bottom of Form Top of Form In your opinion (this has no bearing on your grade). please rate your motivation to do well in this course: Bottom of Form 22 Top of Form Bottom of Form Top of Form In your opinion (this has no bearing on your grade). please indicate how enthusiastic you are about the content of this course and the things you’re learning (or have learned): Bottom of Form 23 Top of Form Bottom of Form Top of Form In your opinion (this has no bearing on your grade). please indicate your interest in this course: Bottom of Form .