#CiscoLive

Deliver Flawless App Experiences with

Correlated Visibility across Application,
Internet, and Cloud from AppDynamics
and ThousandEyes
Wei Li, Product Marketing Manager
Konr Ness, Solutions Architect
PSOAPP-1001

#CiscoLive
Agenda
• Overview of the new AppDynamics and
ThousandEyes Integration
• Demonstration
• Next Steps with AppDynamics

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Delivering great application
experiences is no longer a choice

80%
Of customer interactions are now digital

66%
Customers would avoid a brand completely if their
experience isn’t perfect

Source:
McKinsey COVID Report (2020)
AppAttention Index (2019) AppDynamics
Application experience hinges on a complex
digital supply chain
WFH & SD-WAN Internet and Cloud Cloud Connectivity Hybrid Cloud
Networks Network Services Infrastructure and SaaS

Wireless Direct Cloud

BYOD Gateway Connect Providers
Seattle, Cloud
Proxy
WA
Wireless
Network

Corp Device
ISP Transit SaaS
Local ISP SWG
Providers Onramp

Paris,
France
DNS

Mobile
Networks VPN
VDI Chicago, IL Datacenter
Infrastructure

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Enterprises rapidly losing visibility and control
App experience relies on many service providers and networks outside of
IT’s control

Internet-intensive cloud

14k+ provider exhibits

363
BGP routing incidents 56% Average # of APIs
managed by an
per year less network performance
stability enterprise

Source:
1. bgpstream.com, 2020
2. Cloud Benchmark Performance, ThousandEyes, 2018
3. API Security Survey, Imperva, 2017

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Organizational silos are an added barrier

Focused on app
delivery
infrastructure App
& internet-centric
architectures Team

Network Focused on
app
Team performance
 AppDynamics and ThousandEyes Integration
User App

App Infra
DNS Path Cloud Synthetics App & & Data Cloud
Internet
& CDN Visibility & SaaS & APIs Code Center Native

Extend visibility into the Internet Break down AppOps and NetOps
and services you don’t control to silos with a common operating
monitor your entire application language
delivery chain

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Correlate application and network performance in
Dash Studio (GA 04/2021)
Application Team
• Correlate application performance with
network/internet metrics in real-time
• Quickly determine if an issue is caused
by the external network
• Provide relevant network diagnostic
information by cross-launching into
ThousandEyes

Network Team
• Prioritize network incidents based on
business impact
• Analyze root causes with hop-by-hop
Internet visibility in ThousandEyes
• Reduce MTTR for business-critical
application downtime

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Proactive outage detection through integrated,
actionable alerting
Publish ThousandEyes alerts to
AppDynamics as custom events

Trigger ThousandEyes snapshots

to capture incident and allow data
sharing across teams

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Demo
“While most organizations are powerless to respond to third-party
connectivity issues, AppDynamics and ThousandEyes give us
unprecedented visibility into every app and service we run as
well as letting us track network traffic hops inside and outside of
our environment.”

Hari Vittal,
Senior Engineer at FICO

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Take the next steps with AppDynamics

• Check out other AppDynamics broadcasts and on-demand sessions

• Find them under ‘Application Performance’ in the catalog’s ‘Technology’ tag

• See our solutions demos in the ‘World of Solutions - Application

Experience’ area

• Visit appdynamics.com to learn more about how we can help you

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Thank you

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