You are on page 1of 8

A.D.

1541
First known written bill of fare
used by Duke Henry of Brunswick. The first known written menu appeared at an elaborate banquet in 1541. Duke
Henry of Brunswick glanced at a sheet of paper beside his plate. When asked
1750 about its contents, the Duke explained that the chef had written a list of dishes
American colonist Thomas Pepper provides he would serve and the order of their presentation. By referring to the list,
first “table d‘hôte” menu at his tavern. the Duke could be sure to leave room for what he liked best. Soon other
hosts and their chefs adopted the idea, creating large bills of fare to
1765 sit at the end of the banquet table. Over time, the bill of fare
M. Boulanger displays the first “à la carte” menu became smaller, and the custom of providing an individual
on posters at his Paris restaurant. menu to each guest was born.

1831
The Delmonico brothers pioneer the wine menu at their New York restaurant.

1990
The Nutrition Labeling and Education Act requires that menu nutritional claims be documented.
The Menu
KEY TERMS
menu
à la carte
semi-à la carte
A menu is a list of dishes offered or served at each meal.A menu also is called a bill
prix fixe
table d’hôte of fare.The menu,however,is much more than just a list of choices that customers must
fixed menu consider before placing an order.The menu impacts every phase of a foodservice operation,
cycle menu
including the type of customer the establishment will attract.It affects the kitchen layout
target market
price factor method and type of equipment required,the number of workers needed and the skills they must
competitors’ pricing method possess,and the type and quantity of supplies the foodservice operation will order.A well-
psychological pricing method
planned menu can increase sales by offering guests an appealing variety of choices as it
descriptive copy
clip-ons facilitates peak efficiency and cost-effectiveness behind the scenes. 63
table tents
menu board Menu Types
Menus are classified according to the way food and beverages are priced and ordered and the
regularity with which a food is offered. The most common pricing structures for sales menus
include à la carte, semi-à la carte, prix fixe, and table d’hôte. Many menus combine elements of one
or more pricing structures. In addition, the menu can be either a fixed or a cycle menu. Restaurant
menus also may combine fixed and cycle elements, offering a repeating cycle of daily specials in
addition to a fixed listing of basic offerings.
À la carte The à la carte menu prices and serves each item separately. The customer chooses
and pays for the exact dishes or beverages he or she orders.

The à la Carte Menu

The à la carte menu dates back to 1765 at the small Paris shop of an unemployed chef

named Boulanger. In Boulanger’s day only inns, hostelries, and caterers could legally provide

meals to guests. Because Boulanger was not a member of the caterer’s guild, he was able to

sell only drinks and broths. Boulanger challenged the letter of the law, and in time offered

more substantial dishes, which he listed on a slate or poster along with the prices. Boulanger

set out tables and chairs for his customers and created a model for what would later become

the modern restaurant.


Semi-à la carte The semi-à la carte Table d’hôte The table d’hôte menu is
menu prices and serves some items similar to the prix fixe menu in that it
together and other items separately. offers a complete meal for a set price.
See Figure 6-1. For example, entrées often However, the degree to which a guest may Table d’hôte
are priced with a salad and side dish, but choose individual dishes may be more
appetizers, soups, desserts, and beverages limited on the table d’hôte menu than on The term table d’hôte means “host’s table” in
are priced separately. Because the semi-à la the prix fixe menu.
French. Originally, the phrase referred to the manner
carte menu typically includes the most Fixed menu The fixed menu offers the
popular accompaniments as part of the same dishes every day for an extended in which innkeepers served meals to their guests.
entrée price, customers often believe that period of time. Restaurants that serve a
this menu offers good value. different clientele every day or offer a wide Guests ate together at a communal table, sharing
Prix fixe The term prix fixe is French for variety of selections may choose a fixed
whatever dishes the innkeeper (the “host”) had
“fixed price.” The prix fixe menu charges a menu. Hotels, fast-food operations, ethnic
set price for the entire meal. See Figure 6-2. restaurants, and most commercial restau- prepared. The ancient table d’hôte menu offered no
Regardless of what the guest chooses from rants typically use a fixed menu.
real choices to guests, other than whether to accept
each course, the price is the same. A sup- Cycle menu The cycle menu changes
plement may be charged for a small selec- daily for a set period and then repeats. See or decline a dish. It also punished those who ate
tion of items containing costly ingredients. Figure 6-3. The cycle menu is most common
in institutions that serve the same people slowly or politely. Regular customers claimed the
day after day, such as schools, hospitals,
best seats near the center of the table, where the food
and military foodservice facilities.
was placed, and followed the practice of “first come,

first served.” A traditional table d’hôte menu is still


F i g u r e 6 - 1
Restaurants often use a semi-
à la carte format for the din-
offered in some small hotels and inns.
ner menu.

F i g u r e 6 - 2
Elegant upscale restaurants
sometimes use a prix
fixe menu.

F i g u r e 6 - 3
Some cycle menus, such
as this one, repeat every
other week. Monthly
and weekly cycle menus
are also common.
Who Plans the Menu? Price structure There are several ways
to establish menu prices. Restaurants with
Although the competitors’ pricing method
can be used by a start-up restaurant,it carries
When developing a menu,it is a good idea to a past history of successful performance some risks. Overhead, labor, and food costs
utilize the expertise of a variety of people. may use the price factor method. To can differ from restaurant to restaurant,
Successful menu development takes time. apply the price factor method, the chef making it difficult to determine whether
Depending on the foodservice operation, must first determine the food cost of the charging the same as a competitor will
menus may be planned by the executive chef items being served and the desired food provide sufficient funds to cover expenses
working in combination with management cost percent the restaurant wants to and supply a reasonable profit.
staff such as the food and beverage director. achieve. The food cost of all items served The psychological pricing method
In chain operations, the corporate chef is on a plate can be calculated using a stan- helps restaurants refine their menu prices.
involved in menu planning. For institutions dard recipe costing sheet. After a reasonable price is determined
such as schools, hospitals, and retirement The desired food cost percent is a goal, a using other pricing methods, the restaurant
facilities, a registered dietitian (R.D.) also forecast that the restaurant strives to considers psychological factors before setting
may collaborate in menu planning. achieve. It represents the percent of sales the asking price. For instance, a customer
Factors to Consider When that is used to purchase the products may be more willing to pay $13.95 for an
Planning the Menu needed to produce the menu item. Most entrée than $14.00. To allow for future price
There are a multitude of factors to consider successful food operations work within a increases, starting a menu item with a price
when planning a menu. In commercial range of 25%–35% food cost. After the at the low end of a dollar figure gives the
foodservice operations, profit is a driving desired food cost percent and the food cost restaurant more room to raise the price
factor; in noncommercial operations, the of the menu item have been determined, a before entering the next dollar category.
facility must be able to bring in enough factor is established to help set menu prices.
To use the factor method, first determine
This may be important because of
customer reaction to price increases. A
65
money to pay for the costs in order for the
facility to remain operational. Successful the desired food cost percent and the total price change from $13.95 to $14.25 may
menu planning has occurred when the cost of the menu item. sound like more than one from $14.25 to
needs of both the foodservice operation $14.95, even though the second example
and the target market are met. actually is a greater increase than the first.
100% divided by the Price Equipment analysis Menus must be
Target market The target market is the desired food cost % = factor
group of people a foodservice operation will planned with restaurant equipment in
If the desired food cost percent is 25%:
serve or attract. The menu is a foodservice mind.Both the types and the capacity of the
100% divided by 25% = 4.0
operation’s primary marketing tool, so the equipment must be considered. If a restau-
menu must appeal to the needs and rant has limited broiler space, then the
lifestyles of the target market. For example, number of broiled offerings on the menu
a fast-food or take-out restaurant serves To determine selling price: should be limited. Care also must be taken
Pricing x Food cost to spread the workload across equipment. It
people who want an inexpensive, easily = Selling
factor of menu item price is not cost-efficient to run a heated oven
transported meal in a hurry. Since parents
If the food cost of the item is $2.45: partially full while the fryer runs nonstop.
often take children to fast-food restaurants,
4.0 x $2.45 = $9.80
the menu needs to appeal to the tastes of Skill level of employees Menu plan-
both parents and children. An upscale The selling price of the menu item would ners must consider the skill level of
restaurant usually draws customers who are be $9.80. employees when determining what to offer.
interested in a leisurely meal served by The pricing factor method is the first A kitchen staff without baking experience
experienced servers. These customers are step in determining the selling price. The will be unable to meet the demand for
attracted to the quality of the food and pricing factor method helps determine home-baked desserts or breads. The menu
often the originality of its preparation. the lowest selling price of an item if the also should strive to equalize the workload
Type of food The dishes listed on the operation wishes to achieve its desired food between members of the kitchen staff.
menu should appeal directly to the target cost percent. Most managers adjust this Distributing the workload throughout the
market. An establishment that seeks to selling price using additional considerations day helps control the demands on kitchen
attract a clientele of people in their retire- as described in other methods that follow. staff during peak times. Offering some
ment years may offer foods that meet the Another method for determining menu items that can be partially made ahead of
nutritional requirements and preferences price is the competitors’ pricing method. time balances the workload.
of this age group. On the other hand, an With this method the restaurant establishes Geography Geography affects the menu
upscale restaurant that sees itself as a pace- its menu prices in relation to those of its through product availability and customer
setter will have a menu that reflects the lat- competitors. To appear more upscale, a expectations. Restaurants usually can obtain
est in food trends and presentations, and restaurant may charge slightly more than the fresh seafood more easily and affordably near
an ethnic restaurant will offer foods that competition.To attract customers who might the coastline than farther inland, so it makes
are representative of a particular culture, be lured by a bargain, a restaurant may sense to offer more fresh seafood products in
region, or country. charge slightly less than the competition. coastal restaurants. Regional expectations
also affect menu offerings. A menu found in be especially careful to consider the reli- Age and health issues The body’s need
the South may include biscuits or grits as a gious and cultural backgrounds of their for calories and nutrients changes over
side dish,but a menu in the Pacific Northwest guests when planning menus. time.Young children, adolescents, and older
would be unlikely to feature these items. Nutritional concerns Lifestyles dictate people all have different nutritional needs.
Religious and cultural background a need for a variety of healthful food People with certain health conditions and
Menu planners might consider customers’ choices, and this is reflected on the menus those who are recovering from illness also
religious and cultural backgrounds when of most restaurants and foodservice opera- have special dietary considerations. The
planning what to offer. Members of some tions. More than ever, fruits, vegetables, foodservice operation whose primary mis-
religious groups do not eat certain foods, grains, fish, and legumes are common sion is to serve a special population must
such as pork or shellfish. Some vegetarians menu offerings. Although a restaurant can- take extra care to meet the daily nutritional
avoid all meat,including fish.Others eat fish not force its customers to choose nutritious needs of its guests. Many people must fol-
or shellfish, but no other animals. Vegans meals, offering a variety of choices that low a low-fat diet because of heart disease,
avoid all animal products, including eggs reflect the nutritional and cultural consid- cancer, weight control, or other health con-
and milk. Most restaurant menus offer erations of guests enables the establishment cerns. High-fiber, low-fat foods with plenty
sufficient choices so that even those who to meet the needs of a greater customer of fruits, vegetables, whole-grain breads
follow restricted diets can find appropriate base. A primary concern when planning a and cereals, and lean meat and fish are
selections. Foodservice operations that menu for a hospital, retirement facility, important offerings for those on special
offer fewer options,such as those in schools, camp, or school is nutrition. diets. People with diabetes also may require
hospitals, camps, military institutions, the See Chapter 9: Nutrition for special diets because the disease affects the
workplace, and retirement facilities, should more information. body’s ability to convert blood sugar to
energy. Diabetics must balance food, por-
tion sizes, exercise, and sometimes medica-
F i g u r e 6 - 4 tion to maintain a healthy lifestyle. Food
A well-planned menu demonstrates good allergies can cause some people to have
composition by providing variety and balance
in food choices, cooking technique, texture, severe reactions to particular foods they
appearance, and serving temperatures. eat.Detailed menu descriptions can provide
information about ingredients in each dish.
In addition, staff should know the contents
of menu offerings so that they can respond
to guests’ questions about potential food
allergens.

Menu Components
After the needs of the guests and the food-
service operation have been considered,
additional principles are used to plan
successful menus. See Figure 6-4.
Variety
Variety adds interest to the menu and
whets the appetite. Variety can be achieved
in a number of different ways.
Serving temperature One of the easiest
ways to provide variety is through differ-
ences in the serving temperature of foods,
such as a meal containing warm bread, a
cold salad, and a hot entrée. The number of
hot and cold items on a menu may change
from season to season, with a summer
menu including more cold offerings than
its winter counterpart. Regional differ-
ences, affected by climate, also may affect
the proportion of hot and cold menu items.
Cooking techniques Varying food should be varied to include selections from Menu Labeling Regulations
preparation is another way of providing meat, fish, cheese-based, starch, and veg- In 1990, Congress passed labeling regula-
variety. A restaurant that specializes in fish etable categories. The number of items tions under the Nutrition Labeling and
and shellfish can offer entrées that are within each category should also be bal- Education Act (NLEA) stating that claims
roasted, broiled, or fried. Appetizers might anced. In most cases, it would be inappro- about the health benefits or nutrient content
include sushi and steamed shellfish. priate to offer seventeen appetizers, ten in packaged food must be substantiated
Texture Texture includes the way a food entrees, and three desserts. Balance in with scientific evidence. In 1997, the FDA
feels in the mouth, as well as whether the cooking techniques also provides interest extended this regulation to foodservice
food is soft or firm. Food textures can be and minimizes the chance of overloading establishments.
liquid, soft, solid, chewy, and crispy. A particular work stations. If a foodservice establishment makes a
food’s richness also can be related to tex- Composition health benefit or nutrient claim, it needs to
ture. A menu consisting of a cream soup, It is important to consider the composition supply proof to customers if asked.If no such
followed by a salad with creamy dressing of each plate when deciding on menu claims are made,the regulations do not apply.
and an entrée with a heavy sauce lacks items. Composition refers to a plate’s visual
variety in texture. Even though some guests and sensory appeal. Generally, an odd Menu Classifications
may select dishes with similar textures, the number of foods on a plate is more visually The menu is divided into categories or clas-
food service should offer a variety of dishes appealing than an even number. One side sifications of food items, each with its own
with a range of different textures. or section of a plate should not overwhelm heading. The number of menu classifica-
Height The appearance of foods offers another. Food should be served in appro- tions or headings is dependent on the type
another type of variety. A plate on which priate portion sizes. Keep in mind that a of restaurant. Usually menu classifications
everything is one height lacks appeal. plate overladen with food looks heavy and are listed in the order in which the food 67
The dramatic effect offered by a tall food unappealing and a plate with too much items are consumed. Standard menu classi-
presentation is diminished if everything open space can look sparse. Plates with all fications include: appetizers, soups, salads,
else on the plate is vertical. soft food or food with little variation in hot entrées, cold entrées, sandwiches,
Taste Avoid offering too many foods that color lack interest and appeal. accompaniments, desserts, and beverages.
contain the same ingredients or the same See Chapter 10: Sensory Appetizers Appetizers are meant to stim-
intensity of flavor.A menu with half the items Perception for more ulate the palate before the main part of the
containing garlic lacks variety, as does one information on presentation.
meal. They are generally served in small
that offers only bland dishes. Cheese should Descriptive Copy portions and can be hot or cold. They
not be the dominant flavor in an appetizer if Descriptive copy is menu text that include meat, fish, shellfish, fruits, vegeta-
the main dish is pasta stuffed with cheese. describes each menu item. See Figure 6-5 on bles, or combinations of these items.
Unless planning a menu for a specialty res- page 68. Descriptive copy may include infor- Soups Some menus group soups and
taurant, such as a steak house, seafood mation about the method of preparation,pri- appetizers together under the same menu
restaurant, or pasta house, offer a wide mary and secondary considerations, portion heading. Soups, which can be cold or hot,
variety of meat,fish,and nonmeat choices for size, geographical origin of the recipe or the fall into four categories: clear soups, thin
the main course. In addition, pairing sweet ingredients, or an explanation of accompani- soups, thick soups, and specialty soups.
with tart or mellow with strong can heighten ments or garnishes. Descriptive copy makes
Salads Salads can be offered as a first
the guest’s appreciation for the taste of a dish. use of correct food terminology such as
course, as accompaniments to a main
Shapes Varying the shape of foods on a toasted, whipped, grilled, glazed, and
course, or as a cold entrée. A first course
plate can offer diversity. Serving vegetables sautéed. Adjectives used in descriptive copy
salad may take the place of an appetizer or
such as long, thin asparagus spears or car- should reflect the concept and theme. Words
soup and may contain grilled vegetables,
rots sliced into thin disks is an excellent such as magnificent, colossal, and thick and
fruit, fish, meat, or seafood. The accompa-
way to introduce different shapes and con- juicy may be appropriate for a casual concept
nying salad, generally served right before
trasting colors to a plate. and less appropriate for fine dining.
the entrée, is a light salad of mixed greens.
Balance Truth in Menu In the European tradition, however, green
A menu can achieve balance by offering an Federal law requires that certain menu salads usually come after the entrée and
appropriate range of food items within statements be accurate. Menu information before the dessert. The main course salad
each menu classification. Appetizers, about items such as quantity, quality, price, can be a cold entrée, such as chicken salad,
entrées, and desserts could include both brand names, product identification, origin, lobster salad, or a mixture of greens with
hot and cold items. Unless a concept is merchandising terms,preservation methods, grilled meats or vegetables. Main course
designed around a specific theme, such as food preparation, and verbal and visual salads also can be a combination of hot and
Mediterranean seafood, Southwestern presentation must be accurate.See Figure 6-6 cold items, such as a grilled chicken Caesar
steak house, or Indian vegetarian, offerings on page 68 for guidelines. salad.
Figure 6-5
Descriptive Copy ELEGANT FINE DINING (SIMPLE, TO THE POINT )
Grilled beef tenderloin with cabernet sauvignon reduction and black
truffle butter

ELEGANT FINE DINING (MORE VERBOSE)


Addieville East Farm wild pheasant consommé baked in a Westport
Macomber turnip “bowl” garnished with pheasant quenelles and a
julienne of shiitake mushrooms and golden chanterelles

C A S UA L D I N N E R H O U S E
A full one and one-half pound rack of mouth-watering baby back ribs,
coated with our own barbecue sauce and served with house baked
beans, creamy coleslaw, and buttery jalapeño cornbread

Figure 6-6
Tr u t h - i n - M e n u G u i d e l i n e s

Guideline Examples
1. Brand names must be Examples of brand name products include Hunt’s® ketchup, Hellmann’s®
represented accurately. mayonnaise, Green Giant® frozen vegetables, and Butterball® turkey.
2. Dietary and nutritional claims To protect customers from potential health hazards, health claims and
must be exact. nutritional information must be correct. For example, low-sodium or
fat-free foods must be correctly prepared to ensure the protection of
customers. Nutritional claims must be supported with statistical data.
3. Description of food preservation The preservation of foods is as follows: frozen; chilled; dehydrated;
methods must be accurate. dried, such as by sun or smoking; bottled; and canned. If used, the
terms must be accurate. For example, fish cannot be listed as “fresh”
on the menu if it has been frozen.
4. Quantity must be correct. Whenever a menu indicates that the appetizer consists of a certain
number of items, that number must be served. Weights given for
steaks or other cuts of meat should be identified on the menu as
weight prior to cooking.
5. Origin of ingredients must If Dover sole is on the menu, the fish must originate in Dover. Pancakes
be truthful. with Vermont maple syrup must be served with syrup from Vermont,
not New Hampshire.
6. Quality or grade must be exact. The quality or grade listed for dairy products, meat, poultry, and
vegetables or fruits must be correct. If you state that a cut of meat is
“primesirloin,” it must be exactly that. You cannot use choice meat
and label it “prime” on the menu.
7. Cooking techniques must Where a cooking technique is given on the menu, i.e. broiled the chef
be accurately described. must prepare the food item using the described technique.
8. Pictures must be precise. Apple pie à la mode must be apple pie with ice cream. Pictured
portion sizes should be the same as an actual serving.
9. Food product descriptions must A menu that describes shrimp salad as being made with jumbo
be accurate. shrimp should not arrive to the guest with medium-sized shrimp.
The product description is incorrect.
10. Pricing structure must be The menu must make known if the price includes a cover charge,
clearly stated. gratuity, or service charge. Any supplement charged for side items
with more costly ingredients should be listed.
11. Menus must indicate if Substituting one item for another is a common practice because of
substitutions are made. delivery problems, availability, or price. Examples of substitutions
include maple syrup and maple-flavored syrup, and capon and chicken.
12. Merchandising terms must Foodservice establishments may exaggerate in their advertising of food
be accurate. items as long as they are not misleading customers. Saying, “We are the
best in town,” or “We serve only the finest beef,” is acceptable, but
implying that the beef is prime when it is not is misleading.
Hot entrées Hot entrées are the largest wine and bar menus are standard in most Some restaurants supplement the
menu classification. The ingredients and restaurants, though some establishments printed menu with a spoken menu,
manner of preparation for hot entrées vary include these beverages on the same whereby the server presents daily specials
greatly. Hot entrées may include meat such menu. or explains the menu. A spoken menu
as beef, lamb, pork, and veal, as well as allows a server to establish a rapport with
poultry, fish, and shellfish. Casserole items Menu Style and Design the customer. Some guests view the spoken
and vegetarian dishes are common hot menu as a sign of well-trained servers.
The menu’s primary goal is to convey
entrées found in many restaurants. Others believe that the spoken menu makes
information and make a sale. In doing so,
Cold entrées Cold entrées can include it difficult to make a decision or carefully
the menu must create a favorable impres-
sliced meats, main course salads, or cold consider all the menu choices.
sion. The menu’s style and design must be
fruit and vegetable plates. An assortment chosen to present information in a clear Table Tents
of fruits and cheeses may be offered as a and understandable format. It also must Like clip-ons, table tents list specials, sea-
cold entrée. present an image consistent with the sonal offerings, specialty drinks, desserts,
Sandwiches Hot and cold sandwiches, establishment’s own vision. Details such as and new products. Table tents are folded
such as grilled chicken and tuna salad, the cover design, color, style of lettering, cards placed on the diner’s table or
sometimes appear only on the lunch menu. type of paper, and choice of language inserted into a stand that sits on the table.
The sandwich section of a menu may list a influence the message a restaurant pre- Sometimes a photograph illustrates each
choice of breads, spreads, and condiments sents to its customers. item listed on the table tent.
appropriate for the sandwich offerings. The Printed Menu Menu Board
Accompaniments Vegetables, pasta, The most common menu form is the A menu board contains a handwritten
rice, and potatoes are some of the accom- printed menu. The guest reads the printed menu printed on a chalkboard, white 69
paniments that may appear on the menu. menu and reviews clip-ons fastened to it. board, or easel. See Figure 6-7. A menu
Accompaniments should complement the Clip-ons draw attention to new products board is easily updated to reflect daily
list of entrées. and seasonal offerings. They also may menu changes. It presents a casual, infor-
highlight daily specials, specialty drinks, or mal message suited to delicatessens and
Desserts Guests often decide to order
desserts. Ready access to a computer and casual dining establishments, as well as
dessert after they have eaten their meals.
printer enables a foodservice operation to the upscale restaurant that wants to
For this reason, desserts may be listed on
publish its menu or clip-ons daily. emphasize its freshness and creativity.
a separate dessert menu or shown on a
dessert tray. Ice cream, sorbet, fruits, and
an assortment of tarts, cakes, and other
pastries are popular desserts.
Beverages Beverages include hot and
cold drinks, such as juices, specialty waters,
soft drinks, milk, coffee, and tea. Separate

F i g u r e 6 - 7
A menu board allows
for quick changes to
menu items and prices.

You might also like