MCQ’s LSCM

Chapter-- 1 INTRODUCTION TO LOGISTICS

MANAGEMENT

Multiple Choice Questions

1. Logistics is the of trade business.
(a) Building
(b) Backbone
(c) System
(d) Supply chain
2. Logistics management is a component of
(a) Supply chain management of products
(b) Marketing management
(c) Purchase management
(d) Inventory management
3. The term has sometimes been used interchangeably with logistics.
(a) Military activities
(b) Procurement
(c) Supply chain management
(d) Logistics functions
4. may lead to bad logistics
(a) Information
(b) Bullwhip
(c) Inventory
(d) Minimum order cycle
5. Outbound logistics deal with
(a) Inspection of raw materials
(b) Customer pick-up
(c) Product quality
(d) Warehousing
6. Performance cycle structure does not include
(a) Inbound
(b) Production
(c) Outbound
(d) R & D
7. is not an example of green logistics.
(a) More efficient packing
(b) Route optimisation
(c) Time saving
(d) Load optimisation
8. production control and physical distribution are the three major components
of logistics.
(a) Supply chain management
(b) Materials management
(c) Logistics management
(d) Green logistics
9. Manufacturing support logistics commences as soon as a planned order is converted
into a order.
(a) Material
(b) Process
(c) Production
(d) Purchase
10. Four economic utilities that pay a role in logistical management are time, place,
possession and
(a) Inventory
(b) Damage Control
(c) Form
(d) Cost
11. Logistics management can be defined as
(a) Systematic flow of products
(b) Manufacturing
(c) Transportation
12. In the last decade the term has sometimes been used interchangeably with
logistics.
(a) Military activities
(b) Co- ordination
(c) Supply Chain Management
(d) Logistics function
13. In scope of logistics, outbound logistics deals with
(a) Inspection of raw materials
(b) Customer pick-up
(c) Product quality
(d) Production Mix
14. does not give the flavor of green logistics.
(a) More efficient packing
(b) Route optimization
(c) Load optimization
(d) Process of manufacturing
15. Logistics performance cycle includes procurement, manufacturing &
(a) Physical distribution
(b) Packaging
(c) Storing
(d) Holding goods
16. involves the process of moving a product from its point of consumption to
the point of origin
(a) Backward flow logistics
(b) Rewind logistics
(c) Forward logistics
(d) Reverse logistics
17. The upstream supply chain is
(a) Inside the organisation
(b) Procurement of material
(c) Distribution of products and services
(d) Delivery of service of Customer
18. Logistical competencies = Internal Integration +
(a) Outward integration
(b) Inbound integration
(c) External integration
(d) Financial Integration
19. is not component of logistics.
(a) Warehouse
(b) Inventory
(c) Reverse logistics
(d) Transportation
20. refers of the procedure and steps instituted by a logistics company to minimize
waste and other negative impacts.
(a) Green logistics
(b) Business logistics
(c) Integrated logistics
(d) Event logistics
 Chapter – 2. INTRODUCTION TO SUPPLY CHAIN MANAGEMENT
(SCM)

Multiple Choice Questions

21. is a loosely coupled, self-organizing network of firms that combines their
economic output to provide product and service offering to the market.
(a) Extended enterprise
(b) Value chain
(c) Bullwhip
(d) Both (a) and (b)
22. The term bullwhip effect was coined by
(a) Philip Kotler
(b) Martin Christopher
(c) Proctor and Gamble
(d) Dell computers
23. Which of the following logistics statement is true?
(a) Physical distribution and logistics are synonymous
(b) Logistics is a component of supply chain
(c) Supply chain is a subset of logistics
(d) Logistics is all pervasive
24. The process of developing long-term relationship with your suppliers and retail
customers is
(a) Channel integration
(b) Channel changing
(c) Channel partnership
(d) Channel management
25. The effect of bullwhip cannot be minimised by
(a) Demand sensing software
(b) Forecasting software
(c) Supply chain visibility
(d) Process innovation and cost reduction
26. is not the cause of bullwhip effect.
(a) Over or under reacting to demand expectation
(b) Inadequate data on demand
(c) Sudden increase in demand
(d) Increased product margins.
27. Supply chain visibility is very useful to monitor goods
(a) In stock
(b) Work in progress
(c) With suppliers
(d) In transit
28. Supply chain visibility is not used to
(a) Reduce risk of theft and losses
(b) Locate shortage of goods in supply
(c) Improve logistics efficiency
(d) Check shareholder perspectives
29. Following is a barrier to supply chain management_
(a) Sharing your skills
(b) Optimum information flow
(c) Lack of top management
(d) Visibility/ transparency
30. is a loosely coupled, self-organizing network of firms that combines their
economic output to provide product and service offering to the market.
(a) Extended enterprise
(b) Value chain
(c) Bull whip
(d) Both B and C
Chapter—3 CUSTOMERS SERVICE KEY ELEMENT OF LOGISTICS

Multiple Choice Questions

31. Lead time is the time gap between placement of order and.
(a) Delivery of order
(b) Receipt of order of these
(c) Processing of order
(d) Customer service
32. Perfect order includes right product, right quantity, right condition, right place, right
time, right price and.
(a) right customer
(b) right competitors
(c) right path
(d) right cost
33. important consideration for any business is not one of these
(a) Customer satisfaction
(b) Quality of goods
(c) Organisational objectives
(d) Production cycle
34. Order processing, invoicing, customer returns and claim handling examples of
customer service.
(a) as a performance measure
(b) as a philosophy
(c) as an activity
(d) as a responsibility
35. Perfect orders delivered and on time deliveries measurement customer service level
(a) as a performance measurement
(b) as a philosophy
(c) as an activity
(d) as a training
36. Commitment of the company is viewed as customer service
(a) as a performance measure
(b) as a philosophy
(c) as an activity
(d) as a procedure
37. Following is not pre-transaction element of a customer service.
(a) Written statement on customer service policy
(b) System flexibility in case of unforeseen events
(c) Establishing organisation structure to facilitate internal and external
communication of policies, performance and corrective actions
(d) Product availability
38. Following is not during transaction element of a customer service.
(a) Product availability
(b) Correct order status information
(c) Installation/warrantee/repairs/service parts availability
(d) Consistency in order cycle
39. Following is not post-transaction element of a customer service.
(a) Product availability
(b) Product tracing for withdrawal in case of some quality problems in supplied products
(c) Attending customer complaints/claims/accepting returned goods from customer
(reverse logistics)
(d) Product loaning during service/repairs to avoid inconvenience and philosophy level
decides the firm's. to customer
40. Activity, performance and philosophy level decides the firm’s level in
customer service.
(a) Engagement
(b) Involvement
(c) Assessment
(d) performance
41. Augmented product is not part of the product.
(a) Support service
(b) Non-physical
(c) Value added services
(d) Channel of distribution
42. Customer retention strategy is not based on
(a) Customer centric strategy
(b) Relationship marketing strategy
(c) Customer relationship management
(d) Product specifications
43. In global market, is the only distinguishing factor between competing firm.
(a) Name of the company
(b) Product quality
(c) Customer service
(d) Product price
44. is an important consideration for any business
(a) Customer satisfaction
(b) Quality of Goods
(c) Organizational Objectives.
45. A process of providing competitive advantage and additional benefits to the supply
chain in order to maximize the total value to the customer is known as
(a) Customer value
(b) Customer benefit
(c) Customer service
(d) Customer loyalty
46. is a set of activities/ elements/ programs which are designed and
implemented by an organisation to make customer and use.
(a) Packaging
(b) Warehousing
(c) Transportation
(d) Material Handling
47. Corrugated Fiber board use for packaging is commonly known as
(a) Corrosive board
(b) Case board
(c) Card Board
(d) Combined board
48. is reducing the space occupied by the product to reduce transportation cost.
(a) Storage and Reuse
(b) Weight minimization
(c) Cube minimization
(d) Pilferage opportunities
49. involves reducing weight of the consignment to fully utilize capacity
of the truck.
(a) Weight Minimization
(b) Cube Minimization
(c) Grouping
(d) Protection
 Chapter-4 DEMAND FORECASTING
Multiple Choice Questions

50. Demand forecasting techniques involve

(a) FSN analysis
(b) VED analysis
(c) ABC analysis
(d) Consumer survey method
51. The following is not qualitative method of demand forecasting
(a) Jury of execution opinion
(b) Time series
(c) Consumer survey method
(d) Assessment by sales personal
52. The following is not qualitative method of demand forecasting
(a) Exponential smoothing
(b) Delphi method
(c) Simple moving average
(d) Casual method
53. Demand forecasting technique can be applied to
(a) Inventory control
(b) Investment policy
(c) Economic policy
(d)
54. The following is not time series techniques of forecasting
(a) Regression analysis
(b) Simple moving average method
(c) Weighted moving average method
(d) Exponential smoothing method
55. The following is not qualitative method of demand forecasting
(a) Time series
(b) Jury of executive method
(c) Naïve approach
(d) Delphi method
56. is a quantitative technique of forecasting
(a) Delphi Method
(b) Naïve method
(c) Consumer survey
(d) Moving average
 Chapter- 5. TRANSPORTATION
Multiple Choice Questions

57. Which of is the cheapest mode of transport?

(a) Road
(b) Rail
(c) Air
(d) Water
58. The first parties influence the transportation transaction are
(a) Sender, receiver, mover, government and public
(b) Shipper, receiver, carrier, government and public
(c) Consignor, consignee, carrier, government and public
(d) Consignor, receiver, carrier, government and public
59. The fastest and most-costly mode of transport
(a) Air Transport
(b) Water Transport
(c) Ropeways
(d) Railway
60. A kind of transportation where no empty wagons or containers are brought back.
(a) Rail
(b) Water transport
(c) Pipeline
(d) Water
61. Inter-modal transportation which combines air and road
(a) Fishy back
(b) Birdy back
(c) Land bridge
(d) Piggy back
62. The following is not inter-modal transportation
(a) Fishy back
(b) Birdy back
(c) Pipeline
(d) Piggy back
63. Following is not type of piggy-back
(a) TOFC
(b) TTFC
(c) COFS
(d) LASH
 64. refers to mode of transportation which connects 2 palaces on the hills or across the
valley or river.
(a) Pipeline
(b) Rope ways
(c) Roadway
(d) Railway

6. WAREHOUSING
Multiple Choice Questions
65. Combining several small shipments into one large shipment is termed as
(a) Sorting
(b) Assortment
(c) Consolidation
(d) Mixing
66. is the storage place where goods are stored until they are sold
(a) Warehousing
(b) Transportation
(c) Labeling
(d) None of the above
67. The following is not component of a warehouse
(a) Space
(b) Equipment
(c) Location
(d) People
68. The following is not function of a warehouse
(a) Purchasing goods
(b) Receiving goods
(c) Identifying goods
(d) Sorting and goods
69. The correct sequence of warehouse operation cycle is
(a) Pick, receive, store and ship
(b) Pick, store, receive and ship
(c) Receive, pick, store and ship
(d) Receive, store, pick and ship
70. The following is the disadvantage of a private warehouse
(a) Flexibility to design to specifications
(b) Lack of geographical flexibility
(c) Housing of other offices
(d) Greater direct control on warehousing activities
71. These warehouses are licensed by the government to stored goods prior to payment of
taxes or duties. They exert very tight control over all movement in and out of the
facility since government documents must be filed with each move.
(a) Export and Import warehouses
(b) Distribution Warehouses
(c) Special Commodity warehouses
(d) Bonded warehouses
72. A warehouse which are owned and managed by the manufacturers or traders to store
exclusively their own stock of goods are known as
(a) Public Warehouse
(b) Bonded warehouse
(c) Private warehouse
(d) Cooperative warehouse
73. is a service benefit of warehousing
(a) Consolidation
(b) Break bulk
(c) cross dock
(d) Mixing
74. is an advantage of public warehouse.
(a) Lacks specialized services
(b) Space may not be available
(c) Economies of scale
(d) Communication problem
75. The factor is based on the perception that local warehouse can be more
responsive to customer needs.
(a) Mixing
(b) Production support
(c) Assortment
(d) Market presence
76. An stocks product combination in anticipation of customer’s orders.
(a) Spot stock
(b) Assortment warehouse
(c) Mixing
(d) Market presence
 Chapter- 7 MATERIALS HANDLING
Multiple Choice Questions

77. AS/RS system is used for

(a) Efficient storing
(b) Retrieve quickly
(c) Save floor space
(d) Manpower material handling
78. AS/RS is a comprehensive concept and for storage and retrieval purpose is not
used
(a) Unit load AS/RS
(b) Low rise storage
(c) Mini load AS/RS
(d) Carousals (like moving conveyors)
79. is not an example of magnetic swipe card
(a) Driving license
(b) Debit and credit card
(c) ID cards of employees
(d) Travellers tickets
80. RFID stands for
(a) Radio Frequency Identification
(b) Radio Frequency Impact
(c) Rapid Frequency Identification
(d) Radius frequency identification
81. RFID provides added value to
(a) Customer service
(b) Promotion mix
(c) Indian customs EDI system
(d) Competitive advantage
82. Barcode label system is not used for
(a) Unique bars
(b) Space pattern
(c) Alphanumeric characters
(d) Semi-automatic data entry
83. Barcode are not used for
(a) Automatic data entry
(b) Read and enter data
(c) Tracking and transmitting data
(d)
 84. Walkie-Stacker are very suitable for
(a) Indoor use in factories
(b) In store room and small warehouses
(c) To carry weight up to 5 warehouse
(d) Forklift movement
85. Automated Guided Vehicles are not compatible for
(a) Moving on non-magnetic floors
(b) Order picking
(c) Assembling
(d) Loading pallets
86. Bridge cranes move in
(a) Up and down
(b) Backward and forward
(c) Side by side
(d) Short distance heavy lifting
87. A good material handling systems will enhance the in logistics
(a) Productivity
(b) Efficiency
(c) Delivery Reliability
(d) Speed
88. Public warehouse do not provide any scope for of storage and material facility.
(a) Customization
(b) Maintenance
(c) Functional improvement
(d) Productive usage
Chapter—8 PACKAGING
Multiple Choice Questions
89. Corrugated fiberboard used for packaging is commonly known as
(a) Corrosive board
(b) Cardboard
(c) Case board
(d) Non-corrosive board
90. The following is not related to unitization
(a) Containerization
(b) RO-RO
(c) Palletization
(d) Water transport
91. Labelling, packaging are associated with
(a) Price mix
(b) Product mix
(c) Place mix
(d) Promotion mix
92. To achieve the marketing objectives for the brand and safety the desires of consumers, the and
 functional components of packaging must be chosen correctly.
(a) Packaging
(b) Logo
(c) Aesthetics
(d) Trademark
93. Which of the following is the leak-proof packaging that provides additional protection for the
primary container?
(a) Primary packaging
(b) Secondary packaging
(c) Tertiary packaging
(d) Decorative
94. Gift basket are the example of which one of the following types of packaging?
(a) Decorative
(b) Secondary
(c) Shipping
(d) Primary
95. The label on a pack of frozen peas says ‘packed within an hour of picking’. These word are
used
(a) To promote the product
(b) To satisfy legal requirements
(c) To provide information
(d) To fulfil ethical requirements
96. Packaging used for the ice-creams is an example of
(a) Decorative packaging
(b) Transport packaging
(c) Primary packaging
(d) Secondary packaging
97. Logistical packaging does not ensure effective control over
(a) Materials handling cost
(b) Transportation cost
(c) Warehousing cost
(d) Inventory carrying cost
98. Containerisation is a system of intermodal freight transportation using
(a) Intermodal containers
(b) Utilisation
(c) Containers
(d) Palletization
99. Palletization is common form of
(a) Containerization
(b) Computerization
(c) Unitization
(d) apportionment
100. Metals are used in packaging because of
(a) Recyclable
(b) Water resistant
(c) Heavy in size
(d) rustproof
101. is commonly used for primary and secondary packaging
(a) Natural material
(b) Paper and paperboard
(c) Wood
(d) Plastic
102. The packaging functions include
(a) Marketing strategy
(b) Distribution function
(c) Protection and promotion of product
(d) Selling function
103. Utility and ease of handling are the important considerations in packaging
(a) Primary
(b) Secondary
(c) Tertiary
(d) Over dimensional

VIREN SIR: - 24/09/2021

NOTE: - 53 & 83 Answer will be check