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TOPIC- SCM

1. What is the primary goal of supply chain management?

a) Maximizing profits

b) Minimizing costs

c) Maximizing customer value

d) Maximizing supplier relationships

2. Which of the following is not a key component of supply chain management?

a) Inventory management

b) Logistics

c) Quality control

d) Advertising

3. Which of the following is not a characteristic of efficient supply chains?

a) Low inventory levels

b) High transportation costs

c) Quick response time

d) Effective communication

4. Just-in-Time (JIT) inventory management aims to:

a) Maximize inventory levels

b) Minimize lead times

c) Increase batch sizes

d) Increase safety stock levels

5. The Bullwhip Effect refers to:

a) Rapid fluctuations in market demand

b) Consistent demand patterns

c) Accurate forecasting methods

d) Stable supply chain operations


6. Which of the following is not a benefit of effective supply chain management?

a) Reduced costs

b) Improved customer satisfaction

c) Increased lead times

d) Enhanced flexibility

7. Vendor-Managed Inventory (VMI) is a strategy where:

a) Customers manage the inventory of their suppliers

b) Suppliers manage the inventory of their customers

c) Both customers and suppliers manage inventory together

d) Inventory management is outsourced to a third-party vendor

8. Which of the following is an example of a supply chain risk?

a) Accurate demand forecasting

b) Long-term supplier relationships

c) Natural disasters disrupting transportation routes

d) Consistent market demand

9. Total Quality Management (TQM) in supply chain management focuses on:

a) Maximizing production efficiency

b) Reducing costs through mass production

c) Continuous improvement and customer satisfaction

d) Minimizing supplier relationships

10. Which of the following is not a stage in the supply chain?

a) Procurement

b) Production

c) Distribution

d) Promotion
2. Components of SCM
11. Which of the following is not a primary component of supply chain management?

a) Procurement and sourcing

b) Production planning and scheduling

c) Inventory management

d) Sales and marketing

12. Which component of SCM involves the process of sourcing and selecting suppliers?

a) Demand planning

b) Logistics management

c) Procurement

d) Distribution

3. In SCM, what does the term "demand forecasting" primarily refer to?

a) Determining the capacity of production facilities

b) Estimating future customer demand for products

c) Managing inventory levels effectively

d) Negotiating contracts with suppliers

4. Which aspect of SCM is responsible for coordinating the movement of goods from suppliers to
customers?

a) Inventory management

b) Transportation management

c) Warehousing

d) Production planning

5. What does the term "Supply Chain Visibility" refer to in SCM?


a) The ability to track products as they move through the supply chain

b) Ensuring that supply chain operations are hidden from competitors

c) Managing supplier relationships confidentially

d) The transparency of financial transactions within the supply chain

6. Which component of SCM involves managing the flow of information and materials within an
organization?

a) Inventory management

b) Distribution

c) Materials requirement planning (MRP)

d) Production scheduling

7. What does the term "Supplier Relationship Management (SRM)" focus on in SCM?

a) Managing relationships with end customers

b) Collaborating with logistics partners

c) Maintaining strong ties with suppliers to enhance performance and efficiency

d) Ensuring compliance with government regulations

8. Which component of SCM is concerned with optimizing the storage and handling of goods?

a) Inventory management

b) Warehousing

c) Transportation management

d) Demand planning

9. In SCM, what does the term "Reverse Logistics" refer to?

a) The process of returning defective products to suppliers


b) Delivering products from manufacturers to retailers

c) Managing the flow of goods from customers back to the manufacturer or reseller

d) Organizing logistics for international shipments

10. What does the term "SCM Integration" entail?

a) Aligning supply chain operations with marketing strategies

b) Incorporating environmental sustainability practices into supply chain operations

c) Connecting different functional areas and systems within the supply chain to improve
coordination and efficiency

d) Outsourcing supply chain activities to third-party logistics providers

3. Evolution and trends in Supply Chain Management (SCM):

1. Which of the following factors has significantly contributed to the evolution of Supply Chain
Management (SCM)?

a) Advances in information technology

b) Decrease in globalization

c) Static consumer preferences

d) Limited environmental concerns

2. The concept of "Lean Supply Chain" emphasizes:

a) Minimizing waste and maximizing efficiency

b) Maximizing inventory levels for flexibility

c) Reducing reliance on technology

d) Emphasizing mass production

3. What major historical event prompted companies to rethink their supply chain strategies and
focus on resilience?

a) The Dot-com Bubble Burst


b) The Great Depression

c) The Fukushima Nuclear Disaster

d) The Rise of E-commerce

4. Which of the following is a key characteristic of the "Digital Supply Chain"?

a) Manual data entry and processing

b) Limited connectivity between supply chain partners

c) Integration of advanced technologies like IoT, AI, and blockchain

d) Reliance on traditional paper-based documentation

5. The trend towards "Omni-channel Retailing" has led to:

a) Simplified supply chain management processes

b) Decreased customer expectations for fast delivery

c) Increased complexity in order fulfillment and logistics

d) Reduced reliance on e-commerce platforms

6. What is the primary focus of "Sustainable Supply Chain Management"?

a) Maximizing short-term profits

b) Reducing environmental impact and promoting ethical practices

c) Ignoring social responsibility

d) Maximizing resource consumption

7. The integration of suppliers, manufacturers, and customers into a cohesive network


characterizes:

a) Traditional Supply Chain Management

b) Linear Supply Chain Management

c) Supply Chain Collaboration


d) Supply Chain Disruption

8. Which of the following technologies has revolutionized inventory management and demand
forecasting in SCM?

a) Robotics

b) Virtual Reality (VR)

c) Machine Learning (ML)

d) Telecommunications

9. The concept of "Agile Supply Chain" emphasizes:

a) Adapting quickly to changing market conditions and customer demands

b) Rigid processes and procedures

c) Long-term contracts with suppliers

d) Centralized decision-making

10. What is the primary goal of "End-to-End Supply Chain Visibility"?

a) Increasing inventory levels

b) Reducing collaboration among supply chain partners

c) Enhancing transparency and efficiency across the entire supply chain

d) Minimizing the use of technology in supply chain operations

4. Demand Management

1. What is the primary goal of demand management in supply chain management?

a) Minimizing production costs

b) Maximizing inventory levels


c) Matching supply with demand

d) Reducing transportation expenses

2. Which of the following is NOT a component of demand management?

a) Forecasting

b) Order fulfillment

c) Inventory management

d) Customer relationship management

3. Demand management involves:

a) Creating customer demand

b) Adjusting supply to meet customer demand

c) Ignoring fluctuations in demand

d) Relying solely on historical sales data

4. What is the purpose of demand forecasting in demand management?

a) To accurately predict future sales

b) To increase production costs

c) To reduce inventory levels

d) To minimize customer satisfaction

5. Which of the following techniques is used for short-term demand forecasting?

a) Time series analysis

b) Econometric modeling

c) Delphi method

d) Consumer surveys
6. In demand management, what does the term "order promising" refer to?

a) Ensuring orders are processed promptly

b) Guaranteeing product availability to customers based on current inventory levels and production
capacity

c) Offering discounts to customers who place large orders

d) Delaying order fulfillment to minimize costs

. Which of the following factors can influence demand variability?

a) Stable market conditions

b) Consistent customer preferences

c) Seasonality

d) Predictable lead times

Collaborative Planning, Forecasting, and Replenishment (CPFR) is a strategy that involves:

a) Outsourcing demand forecasting activities to third-party vendors

b) Collaborating with competitors to share sales data

c) Sharing information and coordinating activities across supply chain partners to improve demand
forecasting and inventory management

d) Minimizing communication with customers

. What is the purpose of demand shaping in demand management?

a) Influencing customer preferences

b) Reducing lead times

c) Increasing production capacity

d) Ignoring market trends

What role does demand management play in managing supply chain risk?

a) It increases supply chain complexity


b) It reduces supply chain flexibility

c) It helps anticipate and mitigate demand fluctuations

d) It increases reliance on single so

5.Demand Forecasting

What is the primary goal of demand forecasting?

a) Maximizing production costs

b) Minimizing customer satisfaction

c) Accurately predicting future demand

d) Reducing inventory levels

Which of the following is NOT a commonly used quantitative method for demand forecasting?

a) Moving averages

b) Delphi method

c) Exponential smoothing

d) Time series analysis

What does the Delphi method involve in demand forecasting?

a) Analyzing historical data to identify trends

b) Collecting opinions from a panel of experts through a series of questionnaires and feedback
rounds

c) Using mathematical models to project future demand

d) Applying judgment and intuition to make forecasts

Which of the following is a limitation of qualitative methods in demand forecasting?


a) Subjectivity and bias

b) Reliance on historical data

c) Inability to handle seasonal variations

d) Difficulty in implementation

Seasonal variations in demand can be addressed using which forecasting technique?

a) Simple linear regression

b) Moving averages

c) Exponential smoothing

d) Seasonal decomposition

In time series analysis, what is the "trend" component?

a) Short-term fluctuations in demand

b) Regular and predictable patterns occurring over a longer period

c) Random variability in demand

d) Seasonal variations in demand

What is the purpose of incorporating leading indicators in demand forecasting?

a) To analyze historical data

b) To identify future trends and patterns

c) To calculate forecast error

d) To estimate safety stock levels

Which of the following forecasting errors penalizes large forecast errors more severely?

a) Mean Absolute Deviation (MAD)

b) Mean Absolute Percentage Error (MAPE)

c) Mean Squared Error (MSE)


d) Tracking Signal

What is the primary advantage of collaborative forecasting in demand forecasting?

a) Reduced reliance on historical data

b) Improved accuracy through input from multiple stakeholders

c) Elimination of forecasting errors

d) Increased implementation complexity

Which of the following is NOT a commonly used quantitative method for demand forecasting?

a) Moving averages

b) Delphi method

c) Exponential smoothing

d) Time series analysis

What does the Delphi method involve in demand forecasting?

a) Analyzing historical data to identify trends

b) Collecting opinions from a panel of experts through a series of questionnaires and feedback
rounds

c) Using mathematical models to project future demand

d) Applying judgment and intuition to make forecasts

Which of the following is a limitation of qualitative methods in demand forecasting?

a) Subjectivity and bias

b) Reliance on historical data

c) Inability to handle seasonal variations

d) Difficulty in implementation
Seasonal variations in demand can be addressed using which forecasting technique?

a) Simple linear regression

b) Moving averages

c) Exponential smoothing

d) Seasonal decomposition

In time series analysis, what is the "trend" component?

a) Short-term fluctuations in demand

b) Regular and predictable patterns occurring over a longer period

c) Random variability in demand

d) Seasonal variations in demand

What is the purpose of incorporating leading indicators in demand forecasting?

a) To analyze historical data

b) To identify future trends and patterns

c) To calculate forecast error

d) To estimate safety stock levels

Which of the following forecasting errors penalizes large forecast errors more severely?

a) Mean Absolute Deviation (MAD)

b) Mean Absolute Percentage Error (MAPE)

c) Mean Squared Error (MSE)

d) Tracking Signal

What is the primary advantage of collaborative forecasting in demand forecasting?


a) Reduced reliance on historical data

b) Improved accuracy through input from multiple stakeholders

c) Elimination of forecasting errors

d) Increased implementation complexity

What is the purpose of incorporating judgmental adjustments in demand forecasting?

a) To rely solely on historical data for forecasting

b) To account for unforeseen events or market changes

c) To automate the forecasting process

d) To reduce the need for communication with customers

6.Supply Management:

What is the primary goal of supply management?

a) Maximizing profits

b) Minimizing expenses

c) Ensuring a smooth flow of materials and services

d) Increasing market share

Which of the following is NOT a component of supply management?

a) Procurement

b) Inventory management

c) Human resources management

d) Supplier relationship management

What is the term for the process of identifying potential suppliers, evaluating them, and selecting the
most suitable ones for the organization's needs?

a) Procurement

b) Supplier segmentation

c) Supplier evaluation
d) Supplier selection

Which of the following is NOT a benefit of effective supply management?

a) Cost savings

b) Improved quality of products/services

c) Decreased lead times

d) Increased employee turnover

What is the primary purpose of inventory management in supply management?

a) To minimize inventory levels

b) To maximize inventory levels

c) To ensure a balance between supply and demand

d) To reduce supplier lead times

Which of the following is a key consideration when managing supplier relationships?

a) Maintaining secrecy about business operations

b) Engaging in adversarial negotiations

c) Collaborating for mutual benefit

d) Avoiding communication with suppliers

What is the term for the process of assessing and categorizing suppliers based on their importance to
the organization and the level of risk they pose?

a) Supplier segmentation

b) Supplier evaluation

c) Supplier certification

d) Supplier collaboration

What is the primary purpose of supply chain visibility in supply management?

a) To increase lead times

b) To reduce communication with suppliers

c) To improve decision-making and responsiveness


d) To decrease collaboration with other organizations

Which of the following is NOT a common challenge in supply management?

a) Supplier diversity

b) Supply chain disruptions

c) Increased efficiency

d) Globalization

What is the term for the process of ensuring that suppliers adhere to agreed-upon terms and
conditions and deliver goods and services as promised?

a) Supplier management

b) Contract management

c) Inventory management

d) Procurement management

7.Evolution Of ERP

Which of the following is not a primary function of an ERP system?

a) Financial Management

b) Human Resource Management

c) Customer Relationship Management

d) Supply Chain Management

In which decade did the term "Enterprise Resource Planning" (ERP) originate?

a) 1970s

b) 1980s

c) 1990s

d) 2000s

What was the primary purpose of Material Requirements Planning (MRP) systems?

a) Human Resource Management

b) Inventory Management
c) Financial Management

d) Customer Relationship Management

Which architectural shift allowed ERP systems to become more accessible across organizations?

a) Mainframe-based architecture

b) Client-server architecture

c) Distributed architecture

d) Web-based architecture

What prompted many organizations to upgrade or replace their ERP systems in the late 1990s?

a) Introduction of mobile ERP

b) Year 2000 compliance

c) Emergence of cloud computing

d) Advancements in artificial intelligence

What technology revolutionized the ERP landscape by offering scalable and cost-effective
deployment options?

a) Cloud computing

b) Mobile computing

c) Blockchain technology

d) Virtual reality

Which feature of ERP systems allows users to make informed decisions on the go?

a) Mobile applications

b) Advanced analytics

c) Predictive insights

d) Automation capabilities

What is one of the emerging technologies driving the evolution of modern ERP systems?

a) Fax machines

b) Televisions
c) Artificial intelligence

d) VCRs

What is the primary goal of ERP systems in the context of digital transformation?

a) To increase operational complexity

b) To limit access to critical business data

c) To drive innovation and competitive advantage

d) To slow down business processes

1. What is the primary purpose of Enterprise Resource Planning (ERP) systems?

a) Streamlining business processes

b) Automating customer service

c) Analyzing market trends

d) Enhancing employee morale

2. Which of the following is NOT a characteristic of traditional ERP systems?

a) Centralized database

b) Integrated modules for different business functions

c) Real-time data processing

d) Customizable according to business needs

3. What major technological advancement significantly influenced the evolution of ERP systems in
recent years?

a) Introduction of the internet

b) Development of artificial intelligence

c) Emergence of cloud computing

d) Implementation of blockchain technology


4. How has the adoption of cloud-based ERP systems impacted businesses?

a) Increased upfront costs

b) Reduced scalability

c) Improved accessibility and flexibility

d) Limited integration with other software

5. What is a key advantage of mobile ERP solutions?

a) Limited access to real-time data

b) Increased dependency on desktop computers

c) Enhanced accessibility and usability

d) Decreased need for security measures

6. The concept of "ERP II" refers to:

a) Second-generation ERP systems focusing on integration with customer relationship management


(CRM) and supply chain management (SCM)

b) ERP systems developed for small businesses

c) ERP systems tailored specifically for manufacturing industries

d) ERP systems with limited functionality

7. What role does data analytics play in modern ERP systems?

a) Collecting and storing data

b) Analyzing historical data to make informed decisions

c) Streamlining communication between departments

d) Generating financial reports

8. How has the user interface design evolved in modern ERP systems?
a) It has become more complex and difficult to navigate

b) It has remained unchanged since the inception of ERP systems

c) It has become more intuitive and user-friendly

d) It has shifted focus from usability to customization options

9. Which of the following trends has influenced the modularization of ERP systems?

a) Increased demand for all-in-one solutions

b) Rise of microservices architecture

c) Decline in software customization

d) Limited integration capabilities

10. The concept of "ERP in the cloud" refers to:

a) On-premise deployment of ERP systems

b) Hosting ERP systems on a remote server accessed via the internet

c) Integration of ERP systems with social media platforms

d) Use of ERP systems exclusively for financial management

Topic 1 Answers:

1. c) Maximizing customer value

2. d) Advertising

3. b) High transportation costs

4. b) Minimize lead times

5. a) Rapid fluctuations in market demand

6. c) Increased lead times

7. b) Suppliers manage the inventory of their customers

8. c) Natural disasters disrupting transportation routes

9. c) Continuous improvement and customer satisfaction


10. d) Promotion

Topic 2Answers:

1. d) Sales and marketing

2. c) Procurement

3. b) Estimating future customer demand for products

4. b) Transportation management

5. a) The ability to track products as they move through the supply chain

6. c) Materials requirement planning (MRP)

7. c) Maintaining strong ties with suppliers to enhance performance and efficiency

8. b) Warehousing

9. c) Managing the flow of goods from customers back to the manufacturer or reseller

10. c) Connecting different functional areas and systems within the supply chain to improve
coordination and efficiency

Topic 3Answers:

1. a) Advances in information technology

2. a) Minimizing waste and maximizing efficiency

3. c) The Fukushima Nuclear Disaster

4. c) Integration of advanced technologies like IoT, AI, and blockchain

5. c) Increased complexity in order fulfillment and logistics

6. b) Reducing environmental impact and promoting ethical practices

7. c) Supply Chain Collaboration

8. c) Machine Learning (ML)

9. a) Adapting quickly to changing market conditions and customer demands

10. c) Enhancing transparency and efficiency across the entire supply chain

Topic 4 Answers:

1. c) Matching supply with demand

2. b) Order fulfillment

3. b) Adjusting supply to meet customer demand


4. a) To accurately predict future sales

5. a) Time series analysis

6. b) Guaranteeing product availability to customers based on current inventory levels and


production capacity

7. c) Seasonality

8. c) Sharing information and coordinating activities across supply chain partners to improve demand
forecasting and inventory management

9. a) Influencing customer preferences

10. c) It helps anticipate and mitigate demand fluctuations

Topic 5Answers:

1. c) Accurately predicting future demand

2. b) Delphi method

3. b) Collecting opinions from a panel of experts through a series of questionnaires and feedback
rounds

4. a) Subjectivity and bias

5. d) Seasonal decomposition

6. b) Regular and predictable patterns occurring over a longer period

7. b) To identify future trends and patterns

8. c) Mean Squared Error (MSE)

9. b) Improved accuracy through input from multiple stakeholders

10. b) To account for unforeseen events or market changes

Topic 6 Answer

1. c) Ensuring a smooth flow of materials and services

2. c) Human resources management

3. d) Supplier selection

4. d) Increased employee turnover

5. c) To ensure a balance between supply and demand

6. c) Collaborating for mutual benefit

7. a) Supplier segmentation
8. c) To improve decision-making and responsiveness

9. c) Increased efficiency

10. b) Contract management

Topic 7 Answer

1. b) Enterprise Resource Planning

2. c) Customer Relationship Management

3. c) 1990s

4. b) Inventory Management

5. b) Client-server architecture

6. b) Year 2000 compliance

7. a) Cloud computing

8. a) Mobile applications

9. c) Artificial intelligence

10. c) To drive innovation and competitive advantage

11. b) Material Requirements Planning (MRP)

12. d) 1990s

13. a) Lack of integration with financial functions

14. b) Development of the internet

15. b) Year 2000 compliance concerns

16. c) Cloud-based deployment

17. d) Flexibility in deployment options

18. b) Internet of Things (IoT)

19. c) They have enabled on-the-go access to critical business data.

20. c) To drive innovation and competitive advantage

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