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Name: GIFT MAE M.

RAYMUNDO

Course:BSHM 1 Section: C

Year:1st Year

Write a service encounter based on your experiences from Food Service Providers

may it a positive or negative one and discuss what your reaction on the matter, your

suggestion and enumerate ways to improve the service.

In a restaurant setting, nothing should be left to chance. Absolutely everything is

organized but when I observe the employee or the provider some of them are not

fucosing on their job.

To improve your customer service begins with building a strong customer service

team .

*Offer customers a great experience.

*You need to know their opinions.

*listen to their Complaints and Suggestions.

*And Give your best Hospitality

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