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European Journal of Information Systems

ISSN: 0960-085X (Print) 1476-9344 (Online) Journal homepage: https://www.tandfonline.com/loi/tjis20

Research opportunities in information technology


funding and system justification

Ken Peffers & Brian L Dos Santos

To cite this article: Ken Peffers & Brian L Dos Santos (2013) Research opportunities in information
technology funding and system justification, European Journal of Information Systems, 22:2,
131-138, DOI: 10.1057/ejis.2012.60

To link to this article: https://doi.org/10.1057/ejis.2012.60

Published online: 19 Dec 2017.

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European Journal of Information Systems (2013) 22, 131–138
& 2013 Operational Research Society Ltd. All rights reserved 0960-085X/13
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GUEST EDITORIAL

Research opportunities in information


technology funding and system justification

Ken Peffers1 and Abstract


Brian L. Dos Santos2 This article reviews IT funding and system justification practice and research in
two dimensions, previews papers in the special issue on ‘Information tech-
1
Lee Business School, University of Nevada Las
nology funding and system justification in the organization’, and identifies
Vegas, Las Vegas, NV, USA; 2College of Business, opportunities for research in IT funding. IT funding decisions have been hard
University of Louisville, Louisville, Kentucky problems for firms and, because IT investments are so pervasive, they have
been very important. Here we review IT funding decisions and research about
Correspondence: Ken Peffers, Lee Business IT funding historically, using two dimensions, justification dynamism and
School, University of Nevada Las Vegas, justification evidence. Over time, the IT funding decisions have changed from
Las vegas, NV 89154, USA. static, one time events to iterative and even continuous efforts. Early IT funding
Tel: þ 1 702 807 1181; decisions were based on finance and accounting models, but changes in the
E-mail: ken.peffers@unlv.edu
purposes of new systems have necessitated justification based on a variety of
qualitative measures. We preview the six papers in the special issue, with an eye
to introducing them to readers and also to looking for areas that represent
opportunites for future IS research. Finally, we identify eight areas that should
represent good opportunities for future research in IT funding and systems
justification.
European Journal of Information Systems (2013) 22, 131–138. doi:10.1057/ejis.2012.60

Keywords: IT funding; system justification; event study; options value; IT projects; cost
benefit

Introduction
IS researchers have long focused on problems related to the identification,
selection, development, and implementation of new IT-enabled opportu-
nities available to firms (Dos Santos et al, 2012). Within this broad scope,
one stream of research has addressed problems related to IT funding and
system justification (hereafter IT funding) research. IT funding research
aims to improve processes by which firms determine whether they should
make new IT investments. Within the past several decades it has become
clear that most major investments by firms, whether for processes,
products, supply chains, or support, require complementary IT invest-
ments. Clearly, IT funding research is important.
Although firms have made very large IT investments in recent decades,
these investment decisions have never been easy. Many of the biggest
challenges have been in identifying and estimating the benefits and costs
for new IT applications. Consequently, most of the IT funding research to
date has focused on funding for new IT applications. Today, however, the
IT funding decision landscape has become much more complex. Many
firms have become so dependent on the continuous operation of
transaction systems that a disruption in their functioning for even an
hour is damaging to the firm. Infrastructure investments necessary for
continuous operation, as well as for new investments are often made
independently of application investments. Sourcing decisions, including
132 Research opportunities in IT funding Ken Peffers and Brian L. Dos Santos

operates and the view of the firm’s relationship to this


Justification Dynamism
Static Continuous context.
One-time (Myers 1984; (Cao et al. 2013; Dos Santos, 1991; Iterative
Zheng et al., 2013) Khan et al., 2013)
Justification dynamism: static to continuous
The frequency or reoccurrence of evaluative or justificatory action
Early IT funding practice generally followed accounting
Quantitative Qualitative and finance processes to justify spending proposals on
Justification Evidence
Finance Strategy the basis of capital budgeting practice, if they were
Options (Dos Santos, 1991 (Bernroider, 2013; Zheng et al., 2013; SSM
Market study Khan et al. 2013; Cao et al., 2013, Rockart, 1979; Socio-technical sufficiently material, to be considered investment, or as
Filbeck et al., 2013) Kling, 1980; (Peffers et al., 2003) overhead costs, if not (King & Schrems, 1978). This prac-
The process and evidence used to justify resources for new systems.
tice was based on several premises. First, the architecture
Figure 1 Two dimensions of IT funding process and thought. and functional requirements of the new systems were
reasonably well known and stable. Mainframe-based
automation projects lent themselves to large, highly
the use of packaged applications and infrastructure ser- structured development efforts, for which highly struc-
vices add another dimension to the investment decision. tured methodologies, like the system development life
The rise of iteratively determined requirements and incre- cycle, were appropriate. Second, the benefits that would
mental development methodologies creates questions result from developing the system were, if not known, at
about how to make the IT funding decision. least estimable, with a reasonably estimable variance.
In this article we briefly review the landscape of the IT Most projects, early on, were automation of previously
funding decision and IT funding research to draw infer- manual systems, for which cost savings was the primary
ences about where the opportunities may lie for a robust benefit. As existing costs were easily tallied, cost savings
new research stream that can make substantial contribu- could be estimated with low variance and low levels of
tions to the efficacy of the IT funding decision. In the uncertainty. Third, the estimated parameters would not
process we introduce six research papers that make up change markedly over the life cycle of the investment
this special issue on ‘Information technology funding because the processes being automated were well known
and system justification in the organization.’ We begin by and stable. Simple automation projects lent themselves
describing IT funding research in terms of two dimen- to stable requirements over time.
sions along which much of the IT funding research to Strategic systems (Rockart, 1979; Clemons, 1984;
date can be categorized. We continue by previewing the Myers, 1984) in the 1980s altered the premises on which
papers in this special issue. Then we conclude by sug- static funding decisions were made. Strategic systems
gesting eight general areas of opportunity for IT funding changed the competitive nature of industries with new
research. information-based products, new delivery channels, and
substantially altered economies of scale and scope. The
appearance of strategic systems required firms to con-
sider dynamic changes in competition that required fast
Dimensions of IT funding research response. Consequently, it was no longer certain that
A look at IT funding decisions in two dimensions can estimated costs and benefits or even functional require-
help us to identify key areas where IT funding research ments would remain the same over the life of the project,
opportunities may be found. The dimensions can be much less the expected life of a new system or application.
characterized as justification dynamism, from static to The second change in context that affected the static
continuous evaluation, and justification evidence, from funding model was the rise of institutionalist views of IS
quantitative to qualitative approaches. Figure 1 repre- and their impact on funding practice. One premise of the
sents the two dimensions graphically. static funding model, based on accounting and finance
On the first dimension IT funding research has moved theory, is that funding decisions are based on a unified
from static evaluation in early years to a mix of static, model of the firm, where the purpose of any investment
iterative, and continuous justification now. Four things decision is to maximize returns for the firm’s owners, that
about the context changed in the past four decades is, its equity and bond holders (Brealey, 2007). Institu-
that rendered exclusive use of static IT funding models tionalist views come in many flavors, but their essence for
obsolete: investments in strategic systems, the move to this purpose is that they view the firm as an ecosystem of
the institutionalists view of new systems, a shift to competing interests: labor vs management vs the com-
incremental approaches to development, such as agile munity vs customers, people of different classes, social
development, and increasing investments in IT infra- actors with various identities who are members of
structure not tied to specific applications. political groups in and around the firm (Kling, 1980;
On the second dimension, there has been a trend from Avgerou, 2000; Rai & Tang, 2010). These two views may
the exclusive use of accounting and finance-based models sometimes be reconciled in practice, when the interests
toward a mix of quantitative and qualitative methods of owners and other stakeholders coincide, however they
based not just on the nature of the investment, but also are fundamentally different. They may result in very dif-
on the social and cultural context in which the firm ferent outcomes, for example, when a funding decision

European Journal of Information Systems


Research opportunities in IT funding Ken Peffers and Brian L. Dos Santos 133

would benefit workers, but not be well justified by cash (Ting et al, 2009). A number of IT funding papers treat
flow. IT infrastructure investments as options, for example,
The third event that affected the efficacy of the static (Fichman, 2004; Pendharkar, 2010; Cao et al, 2013; Khan
funding model was a general move over time toward et al, 2013)
phased and iterative system development. At first,
incremental development was proposed as a mechanism Justification evidence: quantitative to qualitative
to reduce system development risk by breaking large A second dimension for justification processes and evi-
projects into smaller ones that delivered system outcomes dence observes the extent to which new IT investments
in smaller, more quickly delivered packages (Ji et al, are justified on the basis of quantitative measures, gene-
2005). Next, development concepts such as application rally directly related to financial impact, or on a variety
prototyping, moved the development process toward the of qualitative, categorical factors that are not easily
idea of provisional requirements (Conboy, 2009; Doolin measured in financial terms. When firms first began
& McLeod, 2012). At first prototypes were used to test and using IT, justifying the investments was fairly straight-
revise the user interface, but over time, their use has forward. The early applications of IT in corporations
moved forward in the system development process until involved replacing clerical and other information work-
prototyping was used as part of the process to determine ers, whose work could be performed by IT applications.
the basic functionality for new applications. When that Estimating the savings from elimination of staff was a
happens, costs and benefits cannot be estimated in simple arithmetic exercise, which, coupled with the use
advance, because the functionality is uncertain. Finally, of simple capital budgeting tools, made it easy to justify
new development methodologies, such as agile comput- technology expenditures.
ing, spiral development, hacking, and extreme program- Several concepts and techniques characterize early use
ming, make it very difficult to estimate costs and benefits of these financial measures to justify IT investments. Cost
with reasonably certain variance, because the basic and benefit analysis seeks to juxtapose financial costs of
functionality and architecture of the solution is not developing and operating new systems, with expected
determined in advance. financial gains, so as to determine whether the firm
Fourth, infrastructure investments have over the past will realize a net gain (King & Schrems, 1978). Related
several decades become more independent of applica- techniques borrowed from finance theory included cash
tions and more important for the firm. In the mainframe flow and discounted cash flow (Nasher et al, 2011) and
era, infrastructure and applications were typically justi- (discounted) return on investment. These techniques
fied together; processing capacity, storage capacity, and related cost and benefit analysis more closely to what
communication infrastructure were designed as part of finance theory considers as central to the purpose of the
an application system development project. Disruptive firm: to generate after tax cash flow for its owners.
technology changes were not anticipated. Today, proces- Although we describe these methods as related to early
sing capacity, data storage, and communication capacity investments, they have by no means become irrelevant
together comprise infrastructure for the firm that must be today. Most IT steering committees and their equivalents
justified, funded, and sourced, largely independent of include representatives from the finance wing of the firm,
justification for specific application systems (Byrd & for example, (Varon, 2003), and project proposals generally
Turner, 2000). Furthermore, to the extent to which they give at least lip service to some kind of cash flow argu-
are independent of specific applications, these invest- ment, no matter whether the project is being primarily
ments are often not easily linked to specific benefits. justified on the basis of estimated returns or not.
Instead they create options for the firm to make sub- Financial markets react to new material information
sequent investments in applications for new processes about a firm by bidding the firm’s stock price up or down.
and products that are beneficial (Benaroch & Kauffman, Event studies make use of this phenomena to deter-
1999). mine whether new IT information, for example, about IT
Option value is created when a first investment in investments, newly created CIO positions (Chatterjee
IT infrastructure creates the right, but not the obligation et al, 2001), and IT processes (Filbeck et al, 2013), is
to make a subsequent investment. For example, for a thought by investors to change the value of the firm. So
university, investments in Internet 2.0 capacity might far, event studies have been used to determine the
provide an opportunity to develop an online masters systematic impacts of categorically defined behaviors
program in nursing. The communications investments, and investments, but they have not been extended for
by themselves, don’t create the online program and the practical use at the project level as methods for ex ante IT
decision to develop such a program may not have been funding justification. The standard event study approach
made, so a static funding justification model could not is ill suited for use in ex ante evaluation of individual
attribute tuition revenue from the masters program to the projects, as it requires a sample of announced events
Internet 2.0 investment. Nonetheless, the option to make (new information) to estimate impact.
a subsequent investment does have value. A variety of Option pricing models fit well into the quantitative
IT investments now provide infrastructure that enable side of this dimension. They seem well suited for ex ante
follow-on investments, for example, ticketing systems evaluation, and as demonstrated by Dos Santos (1991),

European Journal of Information Systems


134 Research opportunities in IT funding Ken Peffers and Brian L. Dos Santos

they are not exceedingly difficult to estimate, but in their largely on evaluation timing, level of aggregation, and
quantitative form may seem difficult to understand and the object of evaluation. IT funding research largely addresses
implausible or difficult to explain. There is little evidence, ex ante estimation of investment value for the purpose of
consequently, that in their quantitative form they have deciding whether to fund IT investment opportunities.
much influence on IT funding (Fichman et al, 2005). Conceptually, business value research entails an estima-
Managers are more likely to use an intuitive version of tion of value at any time in the conception, design,
the options model, for example, ‘if I make these invest- implementation, and use phases of the IS life cycle. In
ments in network infrastructure, I’ll be able to decide practice it is ex post measurement, because that is where
later whether to invest in e-commerce applications.’ That the actual impacts can be observed. IT funding research is
turns options value estimation from a quantitative into a dominated by attention to projects and portfolios of
qualitative argument. projects because that is the way firms generally make
In using strategy as the justifying paradigm for IT their IT investment decisions. Business value research
investments, the decision maker is aligning the invest- includes work done at the level of the economy, industry,
ment with the mission of the firm, given the firm’s firm and application levels, with an emphasis at the firm
product portfolio, resources, and capabilities, its target level.
customers and pricing concept, the structure and com- Interestingly, one of Schryen’s solutions to the malaise
petition within the industry, and similar factors. These that he observes in business value research is to make it
factors affect firm’s IT investments (Dewan & Michael, more like IT funding research, for example, by disaggre-
1998). Critical success factors (CSF) (Rockart, 1979) are a gating the object of evaluation to bring it closer to the
short list of things that the firm must do right to survive individual project. Making this shift can make IT value
and prosper. Using CSF’s to justify IT investments is a research much more useful. Measuring IT value at the
very qualitative and intuitive methodology. Earl (1993) firm level helps make the case that IT is having a positive
suggested a holistic approach based on organizational impact on firms, but does little to help us understand
strategy. Interestingly, the intuitive argument for options how IT provides value. Studying business value at the
value and the strategic argument for value may in some level of the individual project can help us understand
cases be very similar. If the manager says, ‘I’ll make the how IT use affects value and can help improve IT
investment in network infrastructure, because the firm products and processes.
should be moving into the development of e-commerce Ideally, business value and IT funding research should
applications in the near future,’ she is making a strategic complement each other. IT funding research can help
argument and/or an options value argument. business value research by providing the bases from
Systems thinking (Checkland, 1999) is another approach which researchers look for business value, and business
that looks at whole systems of interactive elements to value research can help IT funding research by identify-
ascertain all of the interactions and effects of a proposed ing sources of value and providing better value estimates.
technology investment, for example, (Panagiotidis & However, this can only happen when both streams of
Edwards, 2001). Soft systems methodology elaborates research are undertaken at the same level, preferably, the
on system thinking by incorporating larger social systems level at which investment decisions are made (typically,
into IS portfolio planning and system development the project level). The inferences drawn from research
efforts (Winter et al, 1995; Córdoba & Midgley, 2008) or about the business value of IT at the firm level, is unlikely
by modeling networks of actors in and around the firm to inform those charged with the valuation of a specific
(Atkinson, 2000). Socio–technical systems consider not project, for example, the consolidation of two data centers
just technical matters and financial returns to the firm, into one or a proposed smart phone application for
but also organizational, human, and community factors, banking.
effectively negotiating a satisfactory overall solution for Schryen proposes a research agenda based on six
all stakeholders (Lyytinen & Newman, 2008; Sommerville research thrusts that he asserts are neglected: under-
et al, 2012) standing the IS business value construct; accounting for
the context of evaluation; disaggregating IS investment
Papers in this issue impacts; accounting for synergies and complementarities
Schryen (2013) observes that the number of published in disaggregated IS investments; and how IS assets, IS
papers on IS business value has declined since 2000, not capabilities and other firm capabilities affect each other
because of a decline in interest in the subject by editors and to create value (internally and in competition). These
reviewers, but because researchers have turned their atten- thrusts can form the bases for many new and important
tion to other matters. His objective, as the title suggests, is research endeavors.
to explicate the known and the unknown about IS business Filbeck et al (2013) introduces readers to the contem-
value research and to infer opportunities for new lines porary potential of the event study methodology for
of productive research. This article holds promise as an IS researchers. Event studies harness the power of the
important point of departure for new research. investment securities markets to observe the value of
There is a good deal of overlap between business value investments and behavior of the firm. Early event studies
research and IT funding research. The two streams differ in IS determined whether IT investments were worth

European Journal of Information Systems


Research opportunities in IT funding Ken Peffers and Brian L. Dos Santos 135

more than they cost, for example, (Dos Santos et al, 1993; of these parameters is deliberately foregone in the interest
Im et al, 2001). Subsequent event studies have broached a of flexibility and speed of execution.
variety of research questions, including strategic (Sabherwal This is an exploratory study, using case study metho-
& Sabherwal, 2005), behavioral issues (Hunter, 2003), dology, that aims to frame the issues and to describe some
and investments in infrastructure (Subramani & Walden, of the in-practice solutions, while organizing them in
2001). terms of adaptive structuration theory (AST) (DeSantis &
Event studies observe the impact of new information Poole, 1994). The study uses multiple qualitative data
on the firm’s stock market price. These methods have collection methods, including interviews, observation,
been very widely used in accounting and finance and evaluation of documents, involving 12 projects from
literature to study such phenomena as the impact of as many organizations. All of the projects involved the
accounting rule changes, governance architecture, and use of a type of agile development.
personnel changes in the firm, for example, (Patell, 1976; The key contributions of this article include the
Loderer & Mauer, 1992; Ittonen, 2012). The methodology identification of six conflicts between agile development
is based on the semi-strong form of efficient market methods and key requirements for traditional project
theory (Fama, 1991), which asserts that all publicly justification and eight practices that mitigate or negotiate
available information is quickly reflected in current asset acceptable justification performance. The conflicts invo-
prices for traded securities. Event study models generally lve evolving functional requirements, the delay in imple-
incorporate a market model (Elton & Gruber, 1987), that menting non-functional requirements, fluid delivery
is, a linear regression model that seeks to predict the schedules, flexible developer agreements, continuous pro-
effect of changes in the general securities market, for ject control, and incremental design costs. The practices
the period of interest, on the price of the firm’s stock. The that mitigate these conflicts involve disaggregating the
estimated market impact price change, given no firm- justification outcomes and building trust among the
specific information, is subtracted from the actual parties involved.
impact, given that some potentially relevant firm-specific The nature of the study and of the evidence provided
information becomes available, plus an error term. Given by the authors doesn’t lend itself to the inference of theory
a sample of events with a common characteristic of supported by strong evidence, but it does provide a rich
interest, the null hypothesis is that the event has no and practical theory. Coming as they do from multiple
impact on the value of the firm, that is, the actual impact case studies, the research results are sufficiently rich and
of the new information is zero. practical to be potentially useful in their current form for
Filbeck et al’s paper describes an event study to deter- use in real world justification of investments where agile IS
mine the value of implementing the capability maturity development methods are used. In addition, the article is
model (CMM), a standard for software and systems likely to serve as the basis for much subsequent research, as
process development and improvement. The paper differs it leaves much to be proven and much detail to be filled in.
from most of the earlier event studies in the IS literature This is an example of a qualitative research effort to study a
in that they estimate the impact of an important IS problem in dynamic IT funding decision making.
process decision. They do this by using long-term returns IS investment literature has long recognized that
that is, annualized returns, and modifying the basic investments in infrastructure can affect future cash flows,
event-study model in a number of ways. The typical but that these cash flows often depend in part or whole
event study determines the effect of new information on subsequent IT investments, for example, in applica-
using a much shorter window, for example, 2 days. The tions that make use of the infrastructure. Managers can
reasoning is that the financial markets react very quickly and do defer decisions about whether to make these
to new information and immediately revalue the firm ‘future’ investments, when to make them, and the
based on the new information. Another elaboration is the specifics of these investments, until later periods. Conse-
addition of estimation parameters to the market model quently, for infrastructure investments, a substantial
for behaviors of interest, in this case for implementation portion of the value of the investments is determined
of certain levels of the CMM. A third elaboration is to by probabilities of positive cash flows from investments
compare returns of the firms that implement CMM with that managers have not yet committed to make.
returns of a paired sample of firms that do not have a Discounted cash flow-based analysis is not well equipped
public record of having implemented CMM. This is an to capture this value, in part because it uses the ‘expected
example of a quantitative research effort to study a value’ to determine cash flows. Expected value includes
qualitative, strategic IT management concept. negative cash flows that may never occur in reality when
Cao et al (2013) tackle the unexplored territory of managers can change future investment decisions.
justifying IS projects that employ agile development The solution to this problem is to evaluate these
methods, where the cost, schedule, and scope of the pro- potential cash flows as options, that is, investments that
ject are often very much unknown. Traditional funding managers can make when future cash flows can be
and justification processes assume that cost, schedule and predicted to be positive, but can eschew if they don’t
scope, if not known, can at least be estimated with (Dos Santos, 1991; Panayi & Trigeorgis, 1998; Benaroch &
understood levels of risk. With agile methods, knowledge Kauffman, 1999). Unfortunately, because real options

European Journal of Information Systems


136 Research opportunities in IT funding Ken Peffers and Brian L. Dos Santos

analysis is difficult to implement for IT investments or planning (ERP) projects to investigate how the role of
because it is difficult to explain to decision makers, few project ‘activators,’ that is, senior managers or IT depart-
firms use real option analysis to evaluate such invest- ments that bias ERP projects toward technology or strategy,
ments. Instead they use intuition to incorporate options affect the functional balance of the project team and
value into the evaluation of proposed projects (Fichman resource decisions. Then he looks at whether resources
et al, 2005). expended to justify the projects and, in particular, the use
Unfortunately managers are inconsistent in their of outside consultants to perform justification services,
preference for cash flows over time, with a bias tilted affect the cost and effectiveness of the project.
toward near term cash flows, resulting in suboptimal The results of this study are important in that they
decisions to execute options that result from infrastruc- have much to say about whether the resources spent on
ture IT investments (Khan et al, 2013). In this issue, Khan IT funding are themselves justified, that is, do more IT
et al (2013) model how these temporal inconsistencies funding resources lead to better outcomes? Can you have
effect managers, who do not realize their biases, evaluate too much support for the IT funding decision? This
IT investment options, compared with the evaluations of article suggests a somewhat non-intuitive line of reason-
time-consistent managers. An inference is that time- ing and evidence in favor of wide participation in the
inconsistent managers may sub-optimize the timing of a justification and requirements phases, as suggested by
follow-up investment, perhaps buying into applications Peffers et al (2003), and it suggests that consultant
involving new technology before it is sufficiently mature. participation in the justification process has negative
An objective methodology is required to adjust for this effects. This work is an example of the use of a quanti-
time-preference bias to insure that managers can make tative approach to study a static estimation problem.
the best decisions about follow-on investment timing.
Managers with bias tilted toward near term cash flows
Conclusion: opportunities for IT funding research
may exercise growth options early. Hence, in addition to
We conclude this article by recapping and extending
using an options approach to evaluate infrastructure
eight general opportunities for IT funding research that
investments, firms may need to devise incentives to
are suggested by the preceding discussion and the other
mitigate the effects of near term bias. Understanding the
papers in this special issue.
effects of time inconsistent preferences may help in
Schryen’s (2013) paper itemizes an agenda for business
designing better incentives. This work is an example of
value research consisting of research thrusts: understand-
the use of quantitative methods to study a dynamic IT
ing the IS business value construct; accounting for the
funding problem.
context of evaluation; disaggregating IS investment
Zheng et al (2013) identify factors that affect the
impacts; accounting for synergies and complementarities
decision to adopt government-to-government eCom-
in disaggregated IS investments; and how IS assets, IS
merce systems. When justifying IT funding in public
capabilities and other firm capabilities affect each other
organizations, cash flows typically are not considered a
to create value (internally and in competition). Several of
primary decision factor. Zheng et al (2013) combine
the thrusts suggest complementary IT funding research.
institutional theory and the resource based view of the
For example,
firm to model the decision factors for IT adoption in
public sector organizations. From institutional theory, 1. It is generally the business value construct in some
three factors affect top management commitment to the form that is estimated ex ante in the IT funding deci-
investment, coercion, mimicry, and normative pressures. sion. In this article we have outlined a number of
From the resource based view of the firm, top manage- permutations of the IT funding context, in terms of
ment commitment results in financial and personnel justification dynamism and the quality of the evi-
resources to be applied to the investment. These resources dence. If IT funding practice is to be able to adapt to
determine the intention to adopt. the many permutations possible, new concepts and
Their model is partially supported with quantitative techniques are required to incorporate dynamic justi-
evidence from data collected in a survey of government fication and qualitative evidence of many types into
managers in China. Their results suggest that the primary the business value construct. That should provide
influences of IT adoption are social and institutional, many research opportunities to integrate and extend
rather than value based. This work is an interesting start IT business value and IT funding concepts.
to understanding how public organizations make IT 2. Efforts in business value research to disaggregate IT
funding decisions. There are many opportunities for investments may place this stream of research closer to
researchers to expand on their work and increase our IT funding research and practice, in terms of level of
understanding of IT funding in public sector organiza- aggregation. As that occurs it may become useful to
tions. This work is an example of the use of a qualitative develop concepts and methods to bring evidence from
approach to study a static estimation problem. business value research to support the IT funding
Bernroider (2013) describes a study that investigates decision.
how funding behavior affects project performance and 3. Research about how IS assets, IS capabilities, and firm
success. He uses a sample of Austrian enterprise resource capabilities affect each other has the potential to

European Journal of Information Systems


Research opportunities in IT funding Ken Peffers and Brian L. Dos Santos 137

create knowledge that can be brought to the IT research.


funding research table.
Options value has been around for over two decades
In general, IS business value research should be in IT funding research, however evidence suggests that
contributing to IT funding research and practice. Several IT executives have not widely adopted formal option
of the suggested research thrusts have the potential to models. Managers do consider option value intuitively
render knowledge about how IS investments affect and they use strategic justification that in some cases is
business value more usable in the ex ante IT funding very similar to option value.
context.
Event study methodology has been extended to enable 6. Applied research that creates concepts that make
it to observe the systematic business impacts of behavior- option value estimation easier and the resulting
al and strategic decisions in the firm, however, it has not implications clearer and more plausible might encou-
yet been adapted as a useful tool for ex ante IT funding rage greater adoption of a useful and powerful decision
decisions. tool for IT funding.
7. Integration of strategy and options value as IT funding
4. Research to extend event study methods so that they concepts might extend the usefulness and power of
can enable fine grained and conditional inferences both intuitive options value and strategy as tools for IT
would be useful for IT funding practice. funding decisions.

Cao et al (2013) identified six conflicts between IT Zheng et al (2013) uses institutionalist and resourced
funding practice and agile development, including evol- based theories to investigate IT adoption by state owned
ving functional requirements, the delay in implementing enterprises in China. For many governmental and non-
non-functional requirements, fluid delivery schedules, government, non-profit organizations cash flow is not
flexible developer agreements, continuous project con- the primary consideration for IT funding. Clearly such
trol, and incremental design costs. In reality these organizations have objectives and, for the most part, they
conflicts apply to a varying extent to all development also have cash flows, but unlike for profit organizations,
processes, where the development process is in any way their objective is not cash flow.
incremental or where the business value proposition is
likely to change during the life of a project or the life of a 8. A serious research agenda and an important research
system. stream would address the IT funding decision for
government and non-profit organizations.
5. Conflicts between nominal IT funding practice and
real IT development practices reflect our current
reality. Research to accommodate this dynamism in Acknowledgements
IT funding decision making and downstream We would like to thank associate editors Fei Ren and Michel
management control, is critical and should provide Benaroch and the several anonymous reviewers who helped
many opportunities for important and impactful to produce this special issue.

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