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ISO 14001 Environmental Management BSI CASE STUDY

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OPERATORSENERGYCONSUMPTIONBY
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sINCREASEINWASTERECYCLING OURENVIRONMENTALIMPACTTHROUGH
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environmental issues
ANDCONTINUALIMPROVEMENTv
saKSAVEDTHROUGHENERGY
s4ODEMONSTRATECOMPLIANCEWITH Sir Moir Lockhead
EDUCTIONINITIATIVESIN
environmental legislation Chief Executive, FirstGroup
saKSAVEDINWASTEMINIMISATION
s4OSUPPORTCONTINUAL
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ENVIRONMENTALIMPROVEMENT

raising standards worldwide™


ISO 14001 Environmental Management BSI CASE STUDY

Customer background 4HEBENElTSOF)3/GOBEYONDTOPLEVEL


MANAGEMENTANDlNANCIALSAVINGS4ERRY
&IRST'ROUPPLCISTHELEADINGTRANSPORTOPERATOR "ROOKERISTHEHEALTHSAFETYREPRESENTATIVE
INTHE5+AND.ORTH!MERICAEMPLOYING FORTHE%SSEX"US$EPOTANDHASWORKEDASA
APPROXIMATELY STAFFWITHANNUALISED DRIVERAT&IRST%SSEX"USESFORNEARLYlVEYEARS
REVENUESOFOVERaBILLION4HECOMPANY (EOBSERVEDTHATTHE@CLEANUPCAMPAIGN
TRANSPORTSBILLIONPASSENGERSAYEARANDIS LEADINGUPTOAN)3/AUDITATTHE
ONEOFTHElRSTNATIONALTRANSPORTOPERATORSTO $EPOTIN1UEEN3TREET #OLCHESTERGAVEANEW
ACHIEVETHEPRESTIGIOUS)3/ENVIRONMENTAL AMBIENCETOTHEAREAANDHECANNOWhSENSE
CERTIlCATIONACROSSALLOFITS5+BASEDBUSINESSES ADISPLAYOFPRIDEANDGOODFEELINGAMONGST
%VERYONEOF&IRST'ROUPSBUSCOMPANIES THESTAFFWHOWORKTHEREv
Benefits
ANDTRAINOPERATINGCOMPANIESINTHE 4ERRYNOTESTHAThOTHERPEOPLE WHOWOULD
5+HASSECUREDTHE)3/STANDARD )NALONE&IRST'ROUPSAVEDAROUND
OTHERWISEBEDISINTERESTEDINSTARTINGANEW
BETWEENAND*UNE aKTHROUGHENERGYREDUCTIONINITIATIVES
CAMPAIGN HAVECOMEONBOARDAFTERSEEING
ANDAROUNDaKINWASTEMINIMISATION
Customer needs THENEWCHANGESTAKINGPLACE4HESEPEOPLE
SCHEMES3INCE ENERGYCONSUMPTION
THENGIVETHEIROWNEFFORTTOENHANCETHEIR
&IRST'ROUPCHOSE)3/BECAUSEIT INTHE5+BUSDIVISIONHASDECREASEDBY
ENVIRONMENTEVENFURTHER&OREXAMPLETHE
FOCUSEDTHEORGANISATIONONBEINGPROACTIVEIN  WASTEUSAGEBYANDWASTE
#OLCHESTERDEPOTNOWHASALOVELYARRAYOF
IDENTIFYINGENVIRONMENTALASPECTSANDIMPACTS RECYCLINGHASINCREASEDBY
POTTEDPLANTSANDmOWERSSURROUNDINGTHE
ANDDRIVINGDOWNRISKS)NDOINGSO ITWASCLEAR #/EMISSIONSFROMBUSINESSTRAVELHAVE SMOKINGRELAXATIONAREA-OSTOFTHEPOTS
THATTHECOMPANYCOULDBENElTFROMIMPROVED BEENREDUCEDBYANADMIRABLE WERECONSTRUCTEDFROMRECYCLEDGARAGE
OPERATIONALEFFECTIVENESSWHICHWOULDLEADTO PRODUCTSANDSEEINGTHISBEAUTIFULSIGHT
REDUCEDCOSTSANDIMPROVEDPROlTS %NVIRONMENTALIMPROVEMENTSHAVEENABLED
ONAGREYDAYBRINGSAJOYTOTHEHEARTAND
&IRST'ROUPTOQUALIFYFORTHE%NERGY
4HEENVIRONMENTALPOLICIESSETOUTWITHIN #OLCHESTERSTAFFAREPROUDOFTHEIRDEPOTv
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)3/DEMANDTHATCOMPANIESSETSPECIlC ISALEADINGINDEPENDENTEMISSIONREDUCTION Why BSI?
MEASURABLEANDTIMELYOBJECTIVESANDTARGETS AWARDSCHEMETHATRECOGNISESORGANISATIONS
&OR&IRST'ROUPTHISMEANTTHATITCOULDWORK THATCANDEMONSTRATEENERGYSAVINGS "3)WASSELECTEDFOLLOWINGAFORMALTENDER
TOWARDTHEGOALSSETOUTINTHEIR#322EPORT THROUGHMANAGEMENTCOMMITMENTAND PROCESS&IRST'ROUPDECIDEDTOWORKWITH
INVESTMENTINENERGYEFlCIENCYMEASURES "3)BECAUSEOFITSREPUTATIONANDCREDIBILITYIN
h)3/CERTIlCATIONWAS THATlELDOFEXPERTISE"3)ALSODEVELOPEDA
CHOSENTOENSUREFULLCOMPLIANCE &IRST'ROUPHASWHOLEHEARTEDLYEMBRACED SOUNDKNOWLEDGEOF&IRST'ROUPSBUSINESS
WITHENVIRONMENTALLEGISLATION THEMANAGEMENTSYSTEMANDTHEPROCESSOF RISKSANDEXPECTATIONS
CONTINUALIMPROVEMENT%ARLIERTHISYEARTHE
IMPROVETHEMANAGEMENTOF
COMPANYREVEALEDTHATITHASBEGUNTRIALSIN
ENVIRONMENTALRISKS REDUCE "RISTOLTORUNABUSPOWEREDBYFUELMADE
OPERATIONALCOSTTHROUGHIMPROVED FROMWASTECOOKINGOILFROMLOCALCHIPSHOPS
EFlCIENCYINENERGYANDWASTE ANDRESTAURANTS
MANAGEMENT ANDDRIVECONTINUAL
ENVIRONMENTALIMPROVEMENTv
Katerina Robinson
Head of environment, FirstGroup

BSI Your business could benefit from ISO 14001,


"EECH(OUSE "RECKLAND ,INFORD7OOD
-ILTON+EYNES -+%3 5NITED+INGDOM just like FirstGroup.
4   To find out more visit www.bsigroup.co.uk/improve
&  
%CERTIlCATIONSALES BSIGROUPCOM or call 0845 080 9000 for details.
WWWBSIGROUPCOUKIMPROVE

4HE"3)CERTIlCATIONMARKCANBEUSEDONYOURSTATIONERY LITERATURE
ANDVEHICLESWHENYOUHAVESUCCESSFULLYACHIEVEDCERTIlCATION

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