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Composition Media Discover Media Generation 2gp Manual Eng
Composition Media Discover Media Generation 2gp Manual Eng
Description of symbols
Introduction
Navigation
Data transmission
Settings
Abbreviations
Index
Epilog
Edition: 11.2017
PartNr.: 5NA012720DC
Edition 11.2017
Description of symbols
Refers to a section within a chapter that contains important information and safety notes
that should always be observed.
MENU Buttons with blue lettering in upper case letters refer to printed Infotainment buttons that
are visible on the device.
Setup Buttons with black writing in upper/lower case letters and buttons with symbols may be
used on their own or in combination with one another. They refer to function buttons that
are located on the screen and are visible only when the Infotainment system is switched
on. For reasons of clarity, tables may refer to function buttons with an enlarged symbol
rather than the button itself.
® These symbols indicate a registered trademark. However, the absence of these symbols
does not constitute a waiver of the rights concerning any term.
™
⇒ Symbols like these refer you to warnings within the same section or on a given page. They
draw your attention to possible risks of accident or injury and explain how they can be
avoided.
⇒ Cross reference to potential risks of damage to property in the same section or on the page
specified.
DANGER
Texts with this symbol indicate dangerous situations which will lead to fatal or severe injuries if you
do not observe the warning.
WARNING
Texts with this symbol indicate dangerous situations which could lead to fatal or severe injuries if
you do not observe the warning.
CAUTION
Texts with this symbol indicate dangerous situations which could lead to slight or medium injuries if
you do not observe the warning.
NOTICE
Texts with this symbol indicate situations which could cause vehicle damage if you do not observe
the warning.
Texts with this symbol contain additional information on the protection of the environment.
Read these instructions before you use the Composition Media (Generation 2 GP) or Discover Media
(Generation 2 GP).
All equipment and models are described without indicating whether the equipment is optional or
specific to the model type. This means that some of the equipment described might not be fitted in
your vehicle. Your Volkswagen dealership can provide more information on this.
All details provided in this manual correspond to the information available at the time of going to
print and apply only to factory-fitted Infotainment systems. Due to the continuous technical
improvement of the Infotainment system and possible updates to the unit's software, the displays
and functions on the Infotainment system may differ from the details given in this manual. No claims
may be derived from the differing details, illustrations or descriptions.
If you to sell or loan your vehicle to somebody else, please make sure that these instructions are in
the vehicle and that any data and files stored in the Composition Media (Generation 2 GP) or
Discover Media (Generation 2 GP) are deleted.
Directions and positions (e.g. right, left, front, rear) are normally relative to the vehicle's direction of
travel.
Introduction
Getting started
Introduction
⇒ Activating functions
⇒ Equipment overview
⇒ Safety notes
⇒ Notes on use
⇒ Energy management
⇒ Activating functions
⇒ Equipment overview
⇒ Safety notes
⇒ Notes on use
⇒ Energy management
First read and observe the introductory information and safety warnings⇒ Introduction
Checklist
Before using the Infotainment system for the first time, carry out the following steps. This will
enable you to use the Infotainment system safely and make full use of the functions it provides:
Read these instructions and make yourself familiar with how to operate the unit.
Reset the unit to its original condition (factory settings) Menu and system Settings (SETTINGS).
Search for a radio station and save using the station buttons Radio mode.
Use suitable audio sources and data media for media mode Media mode.
Pair a mobile device with the Infotainment system to make phone calls via the mobile phone
interface Mobile phone interface (PHONE).
First read and observe the introductory information and safety warnings⇒ Introduction
In addition to this manual, please observe the following documents when using the Infotainment
system and its components:
The owner's manual and any supplements in the vehicle wallet of your vehicle.
The operating instructions for external data media and playback devices.
Activating functions
First read and observe the introductory information and safety warnings⇒ Introduction
Some functions that were not yet activated or available at the time of delivery from the factory can
be subsequently enabled.
Your Volkswagen dealership will be able to give you information on whether and which functions
can be activated in your Infotainment system.
If additional functions are activated following vehicle manufacture, these instructions and other
instructions in the vehicle wallet regarding the functions in question may contain differing or
incomplete descriptions.
Equipment overview
First read and observe the introductory information and safety warnings⇒ Introduction
Radio function.
Media drives.
Navigation function.
Voice control.
Loudspeakers, in different installation locations and with different power ratings (watt).
1) The type and quantity of the listed components are country and system-specific and may differ
both within a model series and for a special-edition model.
Safety notes
First read and observe the introductory information and safety warnings⇒ Introduction
Before using the Infotainment system for the first time, please read and observe the following safety
notes so that you are aware of dangers to yourself and others and of how these dangers can be
avoided:
Some functions may contain links to websites that are operated by third parties. Volkswagen AG
does not take ownership of the third-party websites that are reached via links and is not responsible
for their content.
Some functions may contain information supplied by third parties. Volkswagen AG is not responsible
for third-party information being correct, up-to-date and complete or for any infringement of third-
party rights.
The radio stations or owners of the data storage media and audio sources are responsible for the
content provided.
Multi-storey car parks, tunnels, high buildings, mountains, and other electrical devices, e.g. battery
chargers, can impair radio reception.
Film or metal-coated stickers attached to the windows may affect radio reception on vehicles with a
window aerial.
WARNING
Accidents and injuries can occur if the driver is distracted. Reading information off the screen and
operating the Infotainment system can distract you from the road and cause accidents.
WARNING
Connecting, inserting or removing data media or audio sources while the vehicle is in motion can
distract you from the road and lead to accidents.
WARNING
Set the volume on the Infotainment system so that noises outside the vehicle (e.g. emergency
service sirens) can be easily heard at all times.
Setting the volume too high may damage your hearing. This also applies even if you are only exposed
to high volumes for short periods.
WARNING
The following conditions can lead to situations where emergency calls, telephone calls and data
transmission are not possible or are interrupted:
If your current location is in an area with no or insufficient mobile communications and GPS
reception. This can also include tunnels, streets with tall buildings, garages, underpasses, mountains
and valleys.
If you are in an area with sufficient mobile communications and GPS reception but the
telecommunications provider's mobile network is out of order or is not available.
If the components in the vehicle required for emergency calls, telephone calls and data transmission
are damaged, not working or do not have sufficient electrical power.
If the rechargeable battery of the mobile device is flat or has insufficient charge level.
WARNING
In some countries and mobile networks, a call for assistance or an emergency call can only be made
if the mobile device is connected with the vehicle's mobile phone interface and contains an unlocked
SIM card with sufficient credit, and if there is sufficient network coverage.
WARNING
Read and follow the appropriate operating manuals of the respective manufacturer when using
mobile devices, data media, external devices, external audio and media sources.
WARNING
Arrange the wires for external devices and audio sources so that they do not obstruct the driver.
WARNING
The volume level may suddenly change when you switch the audio or media source or connect a
new source.
Reduce the volume of the Infotainment system before switching the audio or media source or
connecting a new source.
WARNING
If mobile devices or two-way radios that are not connected to an external aerial are used,
electromagnetic radiation in the vehicle could exceed limit values and thus be a health hazard for
drivers and other vehicle occupants. This also applies to external aerials that have not been correctly
installed.
Maintain a minimum distance of 20 centimetres between the aerial of a mobile device and an active
medical implant such as a pacemaker, as mobile devices may adversely affect their function.
Do not carry an operational mobile device close to or directly above an active medical implant, e.g.
in a breast pocket.
Switch off mobile devices immediately if you suspect they may be interfering with an active medical
implant or any other medical device.
WARNING
Mobile devices, external devices and accessories in the vehicle that are not properly secured can be
flung though the interior and cause injuries, if there is a sudden driving or braking manoeuvre, or in
the event of an accident.
Always secure mobile devices, external devices and accessories outside the airbag deployment zones
(⇒BookletOwner's Manual,ChapterAirbag system), or stow them away safely.
WARNING
The centre armrest can obstruct the driver's arm movements. This can cause accidents and severe
injuries.
Always keep the stowage compartment in the centre armrest closed while the vehicle is in motion.
WARNING
Opening the housing on a CD player can lead to injuries from invisible laser radiation.
WARNING
Poor visibility and a damaged or dirty screen may mean that displays and information on the screen
are not visible or cannot be read properly.
Displays and information on the screen must never tempt you into putting safety at risk. The screen
is not a substitute for full concentration on the part of the driver.
WARNING
Radio stations can transmit catastrophe and danger warnings. The following conditions can prevent
these warnings from being received or issued:
If your current location is in an area with no or insufficient radio signal reception. This can also
include tunnels, streets with tall buildings, garages, underpasses, mountains and valleys.
If the frequency bands of the radio stations are subject to interference or are not available in areas
with adequate radio signal reception.
If the loudspeakers and the components required for radio reception in the vehicle are damaged,
not working or do not have a sufficient power supply.
When the Infotainment system is switched off.
WARNING
Driving recommendations and road signs displayed by the navigation system may differ from the
current traffic situation.
Road signs, traffic signals, traffic regulations and local conditions have priority over the
recommendations and displays provided by the navigation system.
Adapt your speed and driving style to suit visibility, weather, road and traffic conditions.
Certain events can make the originally planned driving time and route to the destination
considerably longer or make navigation there temporarily impossible, e.g. due a road being closed.
WARNING
NOTICE
Your mobile device must always be switched off in areas where special regulations apply and when
the use of mobile devices is forbidden. The radiation produced by the mobile device when switched
on may interfere with sensitive technical and medical equipment, possibly resulting in malfunction
or damage to the equipment.
NOTICE
The loudspeakers may be damaged if the volume is too high or the sound is distorted.
NOTICE
Insertion of objects, incorrect insertion or insertion of data media with the incorrect shape or size
can damage the media drives and the Infotainment system.
Insert only suitable data media in the corresponding media drives. Other data media or objects could
damage the media drives.
Applying force can damage the CD drive and the locking mechanism of the SD card slot.
Always insert or remove CDs and SD cards straight and at right angles to the front of the unit, using
the appropriate drive, without bending them.
Inserting a second CD while a CD is already in the CD drive or being ejected can damage the CD drive
in the unit. Always wait until the data medium is completely ejected.
Do not insert DVD Plus discs, dual discs or flip discs, as these are thicker than normal CDs.
NOTICE
Foreign bodies and liquids adhering to a data medium can damage the media drives and the
Infotainment system.
Do not affix stickers or other items to the data medium. Stickers may peel off and damage the media
drive.
Do not use printable data media. Coatings and prints may peel off and damage the media drive.
Use only SD cards that are undamaged, dry, clean and suitable.
Use only 12 cm standard CDs that are undamaged, dry, clean and suitable.
Notes on use
First read and observe the introductory information and safety warnings⇒ Introduction
Observe country-specific regulations and legal requirements when you use the Infotainment system
and the corresponding accessories, e.g. headset or earphones.
Lightly pressing the buttons or lightly touching the touchscreen is sufficient to operate the
Infotainment system.
To ensure the Infotainment system works properly, it is important to make sure the unit is switched
on and that the correct date1) and time are set in the vehicle.
Not all listed function buttons and functions may be available due to the device software used in
your market. A missing function button on the screen does not constitute a fault in the unit.
Some functions of the unit are available only when the vehicle is stationary. In some countries, the
selector lever must additionally be in parking position (P) or the gear lever must be in the neutral
position. This is not a malfunction; it is a legal requirement.
There may be restrictions on the use of Bluetooth® devices in some countries. Information is
available from the local authorities.
The Infotainment system must start up completely before all displays are available and before it is
possible to execute functions. The duration of a system start depends on the functional scope of the
Infotainment system and can also take longer than usual particularly at low and high temperatures.
Switch the ignition on before switching the Infotainment system back on if the vehicle battery has
been disconnected.
By modifying the settings, displays on the screen may vary and the Infotainment system may behave
differently from the description in this manual in some cases.
In order to ensure that the functionality of the system is not impaired, have any repairs or
modifications to the Infotainment system performed only by a specialist workshop.
Using a mobile device in the vehicle may cause noises in the loudspeakers.
In some countries, the Infotainment system is automatically switched off when the engine is
switched off and when the vehicle battery charge level is low.
High speeds, poor weather and poor road conditions, loud noise levels (also outside the vehicle) and
also network quality may impair telephone calls in the vehicle.
In some vehicles equipped with Park Distance Control, the volume of the current audio source is
lowered automatically when reverse gear is engaged. Volume reduction can be set in the vehicle
⇒BookletOwner's Manual,ChapterPark Distance Control menu.
Information on the Infotainment system software and the licence conditions is stored in the
Infotainment system: MENU Settings Copyright.
If you sell your vehicle or loan it to somebody else, make sure that all data and files stored in the
Infotainment system are deleted and that the SD card, external audio sources and data media are
removed where applicable.
1) If possible.
Energy management
First read and observe the introductory information and safety warnings⇒ Introduction
If the battery voltage falls below the minimum on-board power supply voltage when the ignition is
switched off and the Infotainment system is switched on, a signal sounds and an appropriate
message appears on the screen. You should switch the Infotainment system off.
If the battery voltage continues to drop, the Infotainment system switches itself off automatically.
Device overview
Introduction
⇒ Overview illustration
⇒ Rotary/push knob
⇒ Infotainment buttons
⇒ Menu control
⇒ Voice enhancer
⇒ Overview illustration
⇒ Rotary/push knob
⇒ Infotainment buttons
⇒ Menu control
⇒ Voice enhancera)
The Infotainment system is supplied in different versions. These differ with respect to the available
functions, labelling, functions and layout of the sensor fields and function buttons. The Infotainment
system features a touchscreen.
a) null
Overview illustration
Fig. 1 Overview of controls. The layout may vary depending on unit and country.
Depending on the equipment level, media drives and cable connections are located outside the
device ⇒ External media drives and ⇒ AUX-IN socket .
Rotary/push knob
First read and observe the introductory information and safety warnings⇒ Introduction
Some volume control settings can be preset ⇒ Sound and volume settings .
To switch on: switch the ignition on, provided the system was not previously switched off manually.
Switching off: when the vehicle key is removed from the ignition lock or when the driver door is
opened with the ignition switched off.
Switch-off delay1)
If the switched-off Infotainment system is switched on again manually, it will switch itself off again
automatically after approximately 30 minutes (switch-off delay).
When it is switched on, the Infotainment system starts at the last selected volume setting, provided
that this does not exceed the preselected maximum switch-on volume ⇒ Sound and volume
settings .
Turn the rotary/push knob (louder: in clockwise direction, quieter: in anti-clockwise direction).
OR: press the (louder) or (quieter) button on the multifunction steering wheel2).
Mute
Any audio source currently being played is stopped while the Infotainment system is muted. may
be shown on the screen.
Turn the volume control anti-clockwise until the audio source can no longer be heard.
If the volume has been increased considerably to play a certain audio source, reduce the volume
before switching to another audio source ⇒ Sound and volume settings .
Infotainment buttons
First read and observe the introductory information and safety warnings⇒ Introduction
Infotainment buttons ② are operated by lightly pressing them or by pressing and holding them.
RADIO: switches to radio mode and changes the frequency band in radio mode ⇒ Radio mode .
MEDIA: switches to media mode and changes the media source in media mode ⇒ Media mode .
PHONE: opens the mobile phone interface. If no mobile phone interface is installed, the currently
active audio source will be muted ⇒ Mobile phone interface (PHONE) .
MENU: opens the main menus; use the menu control or your finger to select options.
APP: calls up the App-Connect main menu ⇒ App-Connect .
The following main menus may be available: Radio, Media, Telephone, Navigation, Info, Vehicle,
App-Connect, Images, Sound, Settings, Travel Link.
Menu control
First read and observe the introductory information and safety warnings⇒ Introduction
The menu control ⇒ Fig. 1④ can be turned or pressed. Turning the control allows you to browse
lists or open lists of media tracks and radio stations, for example. Pressing the control opens marked
entries, applies settings, and starts or stops functions.
Turn to select menu options in long lists and press to access the selected option, e.g. select a station
from the station list.
Voice enhancer1)
First read and observe the introductory information and safety warnings⇒ Introduction
The voice enhancer automatically detects when the driver is speaking and begins transmitting to the
loudspeakers in the passenger compartment.
Volume adjustments
You can also adjust the volume and switch the function on and off in the Sound settings menu
⇒ Sound and volume settings .
The voice enhancer is not active during telephone calls and acoustic navigation guidance.
First read and observe the introductory information and safety warnings⇒ Introduction
Clean the screen using either a soft, clean cloth moistened with clean water or a cleaning cloth
available from a Volkswagen dealership ⇒ .
Soften stubborn dirt with water and a moist cloth without damaging the unit while doing so.
NOTICE
Do not clean the screen when dry. This can cause scratches or permanent streaks.
Do not use aggressive or solvent-based cleaning products. These cleaning products can damage the
unit and make the screen go blind.
Introduction
⇒ Proximity sensors
⇒ On-screen keyboard
⇒ Proximity sensors
⇒ On-screen keyboard
Functions can be executed on the screen ⇒ Overview illustration either by the finger movements
tap, press and hold, swipe, pinch open and pinch close and tap and slide or with the menu control
⇒ Menu control by Turning and Pressing.
Finger movements
Tap: Lightly tap active areas of the screen with your finger to activate or deactivate functions, for
example.
Press and hold: touch the function button lightly and hold until the required function has been
executed, e.g. move the scroll symbol or store the station on a station button.
Swipe: swipe over the screen with a sliding finger movement to scroll through lists or change track in
media mode, for example.
Pinch open and pinch close: Touch the screen with your thumb and index finger and pinch open or
pinch close in order to zoom in and out of photos, for example.
Tap and slide: Tap an object by touching the screen gently with your finger. Move the object to the
desired position without lifting your finger from the screen. This function can be used to adjust
sound settings with the displayed sliders, for example.
The displays that appear on the screen can vary depending on the settings, and may differ from
those described here.
Displays such as the current time and the current outside temperature can be displayed on the
screen in the status bar.
Proximity sensors
First read and observe the introductory information and safety warnings⇒ Introduction
On being approached by a hand, the screen display switches automatically from display mode to
control mode. In operation mode, function buttons are highlighted automatically for ease of
operation.
Depending on the device installed, the proximity sensors can be activated or deactivated in the
Screen settings menu.
First read and observe the introductory information and safety warnings⇒ Introduction
List entries can be opened by touching them directly on the screen or by using the menu control
⇒ Fig. 1④ .
Turn the menu control to mark each consecutive list entry with a selection box and thus browse
through the list.
Browsing lists
If there are more items available in a list view than can be displayed on the screen, function buttons
for scrolling or a scroll symbol are displayed on the right of the screen ⇒ Fig. 3① .
OR:Press and hold the scroll mark and move your finger up and down. Lift your finger off the screen
when you reach the desired position.
OR: Place one finger on the list and swipe up or down. The list gets scrolled.
Active areas of the screen that open a certain function are called function buttons. These buttons
are operated by tapping or pressing and holding the touchscreen. Function buttons are described in
the instructions with the button symbol .
① In the title bar, the currently selected menu and any other possible function buttons and
information are displayed.
③ Move the crosshair across the screen with slight pressure and without taking your finger off
the screen.
OR: touch the desired position on the screen, the crosshair moves to this position.
④ The scroll symbol appears when the list contains more entries than can be displayed. Press
lightly on the scroll symbol and move it across the screen without removing your finger or
press and hold the arrow buttons.
Some function buttons or displays are marked with a checkbox and are activated or
deactivated by touching this box. May be displayed individually or in combination with a
symbol.
Touch the function button or press and hold it (shown here without content). Starts
functions or opens submenus. Inactive (grey) function buttons cannot be selected.
Touch to move up one level at a time back to the main menu from submenus or to undo
entries.
Touch to open a pop-up window (option window), displaying further setting options.
Arrow keys: touch or press and hold to carry out incremental adjustment or move
Function buttons and their meaning
forward/back.
Move the slider across the screen by pressing lightly without lifting your finger.
On-screen keyboard
First read and observe the introductory information and safety warnings⇒ Introduction
Input windows with an on-screen keypad allow you to enter text, such as a stored name or a term
for searching in long lists.
The input line with the cursor is located on the left in the top line of the screen. All inputs made via
the on-screen keyboard are displayed here. The cursor can be moved to the desired position in the
screen by touching it with your finger.
123: touch to open the input window for numbers and special characters.
③ Displays the number and opens the list of entries that are still available
corresponding to the specifications.
Displays and function buttons: action and effect ⇒ Fig. 5 :
Touch to switch between upper and lower case, and between numbers and special
characters.
Touch or hold the Delete key to delete characters in the input line from right to
left.
Letters and Press and hold to open a pop-up window with special characters based on the
letter shown.
Touch the desired character to enter it. Some special characters can also be
written out (e.g. AE for Ä).
An input window for free text entry allows country-specific letters, numbers and special characters
to be entered in any combination.
Touching the OK function button applies the sequence of characters currently displayed in the
window.
It is only possible to select a sequence of letters, numbers and special characters that matches a
stored entry.
Depending on the unit and the country concerned, a destination complying with specifications can
be suggested in the input line with every character entered. When terms are made up of more than
one word, the space must be entered as well.
If fewer than 99 entries are available, the number of remaining entries is displayed after the input
line ⇒ Fig. 5③ . Touching this function button displays these remaining entries in a list. When fewer
than six destinations are available, the list opens automatically.
Voice control
Introduction
This chapter contains information on the followingsubjects:
⇒ Getting started
⇒ Adjusting settings
⇒ Getting started
⇒ Adjusting settings
The main functions of the mobile phone interface, navigation system1), radio mode and media
mode can also be operated by voice control after initial user pairing or the automatic connection
process.
Supported languages
Voice control is available for most of the languages that can be selected in the Infotainment system.
If voice control is unavailable for a set language, a message to this effect will appear on the screen if
you attempt to activate voice control in that language.
Voice control must be conducted in the language that has been set in the Infotainment system.
Configure the desired language in the System settings menu ⇒ Menu and system Settings
(SETTINGS) .
Incoming telephone calls have priority over voice commands. The voice control function will,
therefore, be deactivated automatically if there is an incoming call.
Getting started
First read and observe the introductory information and safety warnings⇒ Introduction
Depending on the country concerned, voice control of the mobile phone interface is switched off
and voice control of the Infotainment system is used.
The volume of voice guidance output for voice control can be adjusted in the Sound
settings⇒ Sound and volume settings menu, or by using the volume control during voice
guidance output.
Help for voice control should be activated and listened to the first time you use it.
In the help for the voice control function, the basic operation is explained and the most important
voice commands are shown for the respective context.
Say the voice command in the language set in the instrument cluster.
German Hilfe
English Help
Spanish ayuda
Italian aiuto
French aide
Portuguese ajuda
Czech nápověda
Dutch hulp
Russian помощь
The language of the voice control function is the same as the language selected in the vehicle. If the
language selected in the vehicle is not available for the voice control function, English is selected as
the substitute language. If the vehicle has an instrument cluster menu, the language can be set on
the instrument cluster. To set the language on a vehicle that does not have an instrument cluster
menu, contact a Volkswagen dealership.
First read and observe the introductory information and safety warnings⇒ Introduction
Speak at a normal volume without exaggeration or long pauses.
Speak slowly and clearly. Unclear words and numbers, or words in which syllables are mumbled will
not be recognised by the system.
Depending on the content of the telephone book, it may be advisable to swap the order of the
contact's forename and surname when saying the name to ensure it is reliably recognised from the
telephone book.
Limit noise from outside the vehicle and close all windows, doors and the glass roof.
Do not point the airflow from the vents towards the roof.
Background noise, such as conversations in the vehicle, should be avoided when saying voice
commands.
The main functions of the mobile phone interface can also be operated by voice control after initial
user pairing or the automatic connection process.
First read and observe the introductory information and safety warnings⇒ Introduction
Press the button on the multifunction steering wheel. The symbol ⇒ Fig. 6① will appear
on the screen.
Press the button during a voice announcement. The voice announcement is immediately
stopped and a signal tone sounds. You can then say a voice command immediately.
Adjusting settings
First read and observe the introductory information and safety warnings⇒ Introduction
Example commands (Infotainment syst.): a help menu with voice commands for all operating areas
is displayed on the screen when you activate voice control. Set to activate.
Voice control session start tone: a rising tone sequence signals activation of voice control. Set to
activate.
Voice control session end tone: a falling tone sequence signals deactivation of voice control. Set
to activate.
Input tone in voice dialogue: a short signal tone sounds when the system is ready for a new voice
command, and is shown on the screen. Set to activate.
End tone in voice dialogue: a short signal tone sounds when the system starts processing a voice
command, and a display is shown on the screen. Set to activate.
Certain terms in this manual are accompanied by the symbol ® or ™. They indicate brand names or a
registered trademark. However, the absence of these symbols does not constitute a waiver of the
rights concerning any term.
Other product names are registered trademarks or brand names of the respective legal owner.
Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are
trademarks of Dolby Laboratories.
Manufactured under license from Dolby Laboratories. Dolby, Pro Logic and the double-D symbol are
trademarks of Dolby Laboratories.
MirrorLink® and the MirrorLink logo are certified trademarks of the Car Connectivity Consortium LLC.
SD® and SDHC® are brands or registered trademarks of SD-3C, LLC in the USA and/or in other
countries.
MPEG-4 HE-AAC audio coding technology and patents are licensed from Fraunhofer IIS.
This product is subject to certain intellectual property rights and copyrights owned by the Microsoft
Corporation. The use or distribution of this type of technology outside this product requires a licence
from Microsoft or an authorised Microsoft company.
Copyright law
Audio and video files saved on data media and audio sources are normally subject to national and
international copyright laws. Observe legal requirements.
Radio mode
Introduction
This chapter contains information on the followingsubjects:
⇒ Function descriptions
⇒ Station logos
⇒ TP (Traffic Programme)
⇒ Adjusting settings
⇒ Function descriptions
⇒ Station logos
⇒ TP (Traffic Programme)a)
⇒ Adjusting settings
Observe country-specific regulations and the applicable laws when using the Infotainment system.
Any other electrical devices connected to the vehicle may disrupt the radio signal and cause noises
in the loudspeakers.
Film or metal-coated stickers attached to the windows may affect reception on vehicles with a
window aerial.
The radio stations are responsible for the content of the information sent.
Radio main menu
First read and observe the introductory information and safety warnings⇒ Introduction
Press the RADIO1) Infotainment button to start radio mode in the last selected frequency band.
Manually search for a station in the AM or FM frequency band2). If active, SCAN mode will be
cancelled upon saving.
OR: start SCAN mode3) in the FM frequency band. While the scan is running, save the current station
to a station button.
Settings for radio mode can be made by means of the Settings or function button ⇒ Menu
and system Settings (SETTINGS) .
2) The AM frequency band is available only in certain countries and with certain units.
Fig. 7 RADIO main menu – here the view without station logos.
Fig. 8 Radio mode: station list
First read and observe the introductory information and safety warnings⇒ Introduction
Function buttons and their meaning in the RADIO main menu ⇒ Fig. 7 and ⇒ Fig. 8 :
Function buttons, displays and symbols described here are device-dependent and are not available
in all countries. Other generally valid displays and symbols ⇒ General displays and symbols .
② The displayed station button group is indicated by a coloured line (here with station
buttons 1 to 5a)). Touch one of the grey dots to change group.
Ⓐ Displays station frequency or station name, and may also display radio text. Station
name and radio text are only displayed when RDS is available and activated. The
displayed station name can be fixed.
Updates the list of stations manually (only available in the frequency band AM or
DAB).
The station lists are updated automatically in the AM, FM and DAB frequency bands.
1 to 15a) Station buttons are displayed in groups of five function buttons (1 to 5, 6 to 10 and
11 to 15) a). Touch one of the grey dots to change the station group ⇒ Fig. 7② .
To save stations, press and hold one of the station buttons until a signal tone sounds
(already assigned station buttons are overwritten). You can listen to a stored station
Function buttons and their meaning in the RADIO main menu ⇒ Fig. 7 and ⇒ Fig. 8 :
If radio text is shown instead of the station buttons, touch the function button to
display the station buttons.
Shows the frequency band to permit manual selection of a station by turning the
menu control ⇒ Menu control . Press the menu control to hide the frequency band.
Function button for accessing additional services in DAB mode ⇒ Digital radio mode
(DAB and DAB+) .
Opens the settings menu for the frequency band ⇒ Adjusting settings .
Symbol for a station that is already stored on a station button in the station list
⇒ Fig. 8 .
No DAB reception.
RDS off The Radio Data System (RDS) is deactivated. RDS can be activated in the FM settings
menu.
FM, AM and DAB: different frequency bands. Certain frequency bands are not available in all
countries and may be deactivated or be no longer offered in individual countries even if they are
currently available.
Station info.: simultaneous display of radio text and slideshows instead of the station buttons.
Slideshow: slideshows are shown on the whole screen and are not supported by all DAB stations.
First read and observe the introductory information and safety warnings⇒ Introduction
The digital radio receiver supports the broadcast standards DAB, DAB+ and DMB-Audio, which are
currently not available in all countries.
Digital radio in Europe is transmitted on frequency band III (174 MHz to 240 MHz).
The frequencies of the two bands are referred to as channels and each has a channel name
(e.g. 12 A).
Several DAB stations on one channel plus available additional services together form an ensemble.
In the RADIO main menu, touch function button ⇒ Fig. 9① and select DAB.
The DAB station that was last selected will be played if it can still be received at the current location.
The selected DAB station is displayed in the top line of the screen (DAB - 3), and the currently
selected ensemble appears below it (ENSEMBLE - A) ⇒ Fig. 9 .
Some DAB stations provide additional stations on a temporary or permanent basis, e.g. for
broadcasting sport events.
If an additional station is available, this will be indicated by next to the station name ⇒ Fig. 9 .
To select an additional station, touch the station name of the main station in the DAB main menu.
OR: select an additional station from the station list.
The name of the tuned additional station is displayed in the DAB main menu to the right beside the
shortened name of the DAB main station.
DAB is currently not available in all areas. In areas without DAB, is displayed in DAB radio mode.
In the DAB settings menu, the system can be configured to switch to the FM frequency band when
required for automatic station tracking.
If reception of the currently selected DAB station is lost (e.g. DAB is unavailable), the Infotainment
system will attempt to find the station on the FM frequency band and tune in to it.
The requirement for cross-frequency station tracking is that the DAB station and the FM station
broadcast the same station ID.
OR: the DAB signal indicates a corresponding station on the FM frequency band which is receivable
to a sufficient level.
If a corresponding FM station is found, (FM) is displayed next to the station name. When reception
for the corresponding DAB station returns, the unit will switch back to DAB mode after a short time.
The (FM) display is hidden.
If the reception of the selected DAB station is lost and the station cannot be found on the FM
frequency band, the radio will be muted.
Touch the View function button and select the desired additional service.
You can press ⇒ Fig. 10Ⓐ or Ⓑ to switch between station information, radio text and the
slideshow.
Function descriptions
First read and observe the introductory information and safety warnings⇒ Introduction
RDS (Radio Data System) is a radio data system which enables additional services in the FM
frequency band, such as the display of station names, automatic station tracking, radio text and
traffic news (TP).
RDS is not supported by all units and is not available everywhere or on every FM radio station.
Some radio stations transmit a very long station name, which is shown on the screen as a scrolling
text.
To fix the text that is currently displayed on the screen, touch the station name and hold until you
hear a tone.
Station names that have been stopped from scrolling are indicated by a dot to each side of the
name.
The non-scrolling text applies to all station buttons on which the radio station is stored.
Station logos
First read and observe the introductory information and safety warnings⇒ Introduction
Station logos may be pre-installed in the Infotainment system for some frequency bands or may be
imported via a data medium (e.g. SD card). In some countries, station logos can be downloaded from
the Volkswagen homepage or the Volkswagen radio station logos page.
Images in standard formats (e.g. jpg, bmp, or png) with a maximum size of 400 x 240 pixels can be
used as station logos.
Store the station logos to a suitable data medium (e.g. an SD card or USB storage device) in order to
then import them into the Infotainment system.
Save station logos on station buttons automatically: Setup Advanced settings. Auto-
save station logos.
Station logos can be assigned manually to station buttons with saved radio stations:
Touch the station button to which you wish to assign the station logo.
Select the station logo. Repeat the process to allocate further logos.
Press the RADIO Infotainment button to return to the Radio main menu.
TP (Traffic Programme)1)
First read and observe the introductory information and safety warnings⇒ Introduction
Traffic news monitoring with the TP function is only possible if a traffic news station is available. (To
activate, touch the Traffic program (TP) function button ⇒ Adjusting settings .)
Some stations that do not broadcast their own traffic news support the TP function through a link to
a traffic news station (EON).
In FM mode, the selected station must support the TP function. When selecting a station that does
not support the TP function after the TP function has been switched on, traffic news monitoring will
not be possible (display: No TP).
Turn the menu control and select the Radio menu item.
While traffic news monitoring is on, TP is displayed in audio mode. Traffic announcements broadcast
by the current station or a linked traffic news station will interrupt the current audio mode.
If the currently selected traffic news station can no longer be received, No TP is displayed and you
will have to start a manual station search.
During AM or Media mode⇒ Media mode , a traffic news station is set automatically in the
background provided that such a station can be received. This procedure may take some time.
Adjusting settings
First read and observe the introductory information and safety warnings⇒ Introduction
Function buttons described here are device-dependent and are not available in all countries.
Delete all or All or Delete or : deletes individual or selected or all entries corresponding
to the chosen or intended selection.
Arrow buttons: define settings for arrow buttons < and > for switching through all stored stations
or all receivable stations. The setting is adopted for all frequency bands (FM, AM, DAB).
Preset list: contains all stored stations in the selected frequency band. Display of station buttons
in DAB mode.
Function buttons and their meaning in the settings menu:
Station list: contains all receivable stations in the selected frequency band.
Traffic programme (TP): TP function (traffic monitoring). Incoming traffic announcements are
played while radio and media modes are active. Set to activate.
Scan: stations are played for around five seconds when using the SCAN function. Press the menu
control to start the SCAN function. OR: touch the Setup function button and then select Scan.
SCAN: the function button is only displayed when the SCAN function is on. To end the SCAN
function at the currently played station, press the SCAN button or another station button.
Delete presets: delete some or all stored stations. To delete individual stations, touch the
corresponding station button.
Radio text: text information on the station, current song, etc. The radio text is displayed on the
screen and is not supported by all stations. Set to activate.
Station logos: you can manually or automatically assign corresponding station logos to the stations
stored on the station buttons.
Automatic frequency control (AF): automatic station tracking is activated via Radio Data System.
Set to activate.
Radio Data System (RDS): Radio Data System (RDS) with traffic news (TP) and radio text functions.
Set to activate.
RDS Regional: define the setting for automatic station tracking with RDS.
Fixed: the unit only switches to alternative frequencies for the selected station if they broadcast
the same regional service.
Automatic: the unit always switches to the station's frequency that currently offers the best
reception. As a result, regional programmes may be interrupted.
Advanced settings:
Autostore station logos: automatic saving of station logos to station buttons if available in the
Infotainment system ⇒ Station logos . Set to activate.
Station logo region: in a region selection menu, the station logos can be selected manually by
region or adapted automatically to a country.
DAB traffic announcements: a received traffic announcement is played during active radio and
Function buttons and their meaning in the settings menu:
Other DAB announcements: DAB announcements (news, sport, weather, warnings etc.) will
interrupt the current DAB radio mode. Set to activate.
DAB - DAB station tracking: automatic station tracking within the DAB frequency band. Set to
activate.
Automatic DAB - FM switching: permits switching to the FM frequency band when automatic
station tracking is activated. Set to activate.
Media mode
Introduction
⇒ Database view
⇒ Adjusting settings
⇒ Database view
⇒ Adjusting settings
The term audio sources is generally used for data media or any media on which music tracks, audio
plays or other audio files are stored. Playback is possible via the SD card slot, USB port, Bluetooth®
interface or AUX-IN socket of the Infotainment system.
No liability can be accepted for damaged or lost files on the data media.
The owners of the audio sources or data media are responsible for their content.
First read and observe the introductory information and safety warnings⇒ Introduction
If the media source last played is still available, playback of this media source continues
automatically.
First read and observe the introductory information and safety warnings⇒ Introduction
USB storage device or external audio source via USB port ⇒ USB port .
External audio source connected via AUX-IN socket ⇒ AUX-IN socket .
External audio source connected via the Bluetooth® audio source ⇒ Bluetooth® interface .
Play back the external audio source via the CD drive ⇒ Inserting and ejecting a CD .
In the MEDIA main menu, press the MEDIA Infotainment button again to open the selection menu.
All selectable media sources are shown on the screen. In some operating modes, e.g. while the unit
reads in a media source, no media sources can be selected.
Tap the function button of the appropriate media source to select the desired media source.
First read and observe the introductory information and safety warnings⇒ Introduction
Contamination, exposure to high temperatures and mechanical damage can render data media
unusable. Please observe the manufacturer's instructions.
Variations in the quality of data media from different manufacturers can lead to problems during
playback.
The unit may be unable to read individual tracks or the entire data medium due to the storage
device configuration or the devices and programs used for recording. Information about the best
ways to create audio files and configure data media (compression rate, ID3 tag etc.) can be found
online.
The reading time may vary considerably depending on the condition of the data medium (copying
and deleting actions), folder structure and file type.
Playlists only determine a certain playing order. There are no files stored in a playlist. The unit will
not play a playlist if the files are not stored on the storage device at the locations referred to by the
playlist (relative file paths).
First read and observe the introductory information and safety warnings⇒ Introduction
The supported file formats listed are collectively referred to below as audio files. A CD containing
audio files of these types is referred to as an audio CD.
If the audio data CDs played contain additional track information (CD text , ID3 tag for MP3 files),
this can be displayed on the screen.
Applies to SD memory cards1) and USB storage media in the FAT16, FAT32, exFAT and NTFS file
system:
MP3 files (.mp3) with bit rates of between 32 and 320 kbit/s or with variable bit rate.
WMA files (.wma) up to 10 mono/stereo and up to 768 kbit/s without copy protection.
Maximum size of 4 GB for a single file using the FAT32 file system.
The external audio source must support the A2DP or the AVRCP Bluetooth® profile and be paired
with the Infotainment system ⇒ Bluetooth® interface .
1) SD memory cards with max. 2 GB (gigabytes), SDHC memory cards with max. 32 GB, SDXC
memory cards⇒ with max. 256 GB.
2) It may not be possible to play all files if the size is larger than 64 GB.
First read and observe the introductory information and safety warnings⇒ Introduction
Audio files on data media are often sorted by folders and playlists to determine a certain
playing order.
Tracks, folders and playlists on a storage device are each sorted by name numerically and
alphabetically.
Subfolders are treated like folders and numbered in accordance with the sequence on the data
medium.
The illustration ⇒ Fig. 11 shows a typical data medium that contains tracks , folders and
subfolders.
The tracks and folders on this data medium are played and displayed in the following order:
The playing order can be altered by selecting different playback modes (REPEAT, MIX) ⇒ Changing
the playback mode (MIX, REPEAT) .
First read and observe the introductory information and safety warnings⇒ Introduction
In the MEDIA main menu, press the Selection or the function button.
Briefly press the menu control to open a folder or play the track.
OR: do not adjust settings for longer than approximately one minute.
First read and observe the introductory information and safety warnings⇒ Introduction
You can browse through the tracks on the media source that is currently playing.
Note the playing order of audio data media ⇒ Playing order of files and folders .
Browsing tracks
Button or button.
Goes to the start of the current track. With a track running time of less than three seconds,
changeover takes place to the beginning of the previous track.
Goes to the next track. Changes from the last track to the first track on the data medium that is
being played.
Fast reverse.
Fast forward.
First read and observe the introductory information and safety warnings⇒ Introduction
Refer to the information on the playing order of files and folders ⇒ Playing order of files and
folders .
Press the function button next to the display. The activated function is indicated by a frame
around the corresponding symbol.
Repeatedly press the function button next to the or display to select the required playback
mode. The activated function is indicated by a frame around the corresponding symbol.
Database view
Fig. 12 Database view of a connected USB data medium.
First read and observe the introductory information and safety warnings⇒ Introduction
Artist Tracks
Albums
A Database view can only be generated from mass storage devices (USB and SD card).
It may take a few minutes to generate a database view, depending on the quantity of data.
It may not be possible to generate a Database view if there are too many files on the mass storage
device.
During the creation of a Database view, the existing tracks are entered into different categories and
lists according to the track information available.
The available tracks can be displayed in these lists using different sort methods and can also be
opened from there.
Touch function button ⇒ Fig. 12② to switch between the Database view and the Folder view.
First read and observe the introductory information and safety warnings⇒ Introduction
Displays, function buttons and meaning ⇒ Fig. 13 and ⇒ Fig. 14 :
Tracks, folders and playlists can also be marked by turning the menu control and then loaded or
opened by pressing it.
① Indicates the media source currently selected. Touch to select a different media source
⇒ Changing the media source .
USB 1, USB 2: external data medium connected to USB port ⇒ USB port .
AUX: external audio source connected to the AUX-IN socket ⇒ AUX-IN socket .
Ⓐ Display of track information (CD text , ID3 tag with MP3 files).
Audio CDs: track and track number corresponding to the track order on the CD are
displayed.
Audio files: artist name, album name and track name are displayed, if available.
Ⓑ Shows the album covers when these are included on the data medium.
Ⓒ Track playing time, progress bar and remaining playing time in minutes and seconds.
VBR: the remaining playing time displayed may differ for audio files with variable bit rate
Displays, function buttons and meaning ⇒ Fig. 13 and ⇒ Fig. 14 :
(VBR).
Touch or touch and move the progress bar to jump to a different point in the track.
Opens the track list ⇒ Folder and track selection from list .
Touch the function button to open the parent folder of the current folder on the media
source.
Repeats all tracks. All tracks on the same storage level as the current track will be repeated.
If Mix/Repeat including subfolders is activated in the Media settings menu, subfolders
are also included.
All tracks on the same storage level as the current track are included. If
Mix/Repeat including subfolders is activated in the Media settings menu, subfolders are also
included.
Adjusting settings
First read and observe the introductory information and safety warnings⇒ Introduction
Sound: opens the main sound settings menu ⇒ Sound and volume settings .
Mix/Repeat including subfolders: includes subfolders in the selected playback mode ⇒ Changing
Remove safely: prepare the relevant data storage device (USB data medium or SD card) for
removal. Also refer to ⇒ SD card slot and ⇒ USB port .
Traffic programme (TP): TP function (traffic news). Check the box to activate ⇒ TP (Traffic
Programme)1)
1) null
Introduction
⇒ USB port
⇒ AUX-IN socket
⇒ Bluetooth interface
⇒ USB port
⇒ AUX-IN socket
⇒ Bluetooth® interface
Some external devices can be connected to the Infotainment system by cable and wireless
connections present in the vehicle (if installed).
The type and number of cable and wireless connections differ according to country and vehicle.
Connections may vary within a model series and may differ again in a limited edition model.
In the case of cable connections, use only the original device connecting cables or, if available, the
factory-supplied connecting cables for your vehicle.
If the adapter or plug on the connecting cable cannot be inserted, check the angle of insertion and
the connections.
NOTICE
Only use suitable and undamaged connecting cables for wired connections.
When inserting the plug of the connecting cable into the appropriate port, ensure that they are
correctly positioned and apply only light pressure. Applying too much pressure may damage both
the unit connection and the adapter or plug of the connecting cable.
Make sure that the connecting cable is not pinched or sharply bent.
Using unsuitable or damaged connecting cables can damage devices and cause malfunctioning.
If a connected device is not recognised, disconnect all devices and connect the device again. If
necessary, check that the connecting cable you are using is working properly.
If a connected device malfunctions, restart the device. In some cases this will remedy the fault.
USB port
First read and observe the introductory information and safety warnings⇒ Introduction
The USB port is a wired connection which can only be operated using a suitable connecting cable .
The type, quantity and installation positions of the USB ports are vehicle-dependent
⇒BookletOwner's manual,.
Audio files on an external data medium connected to the USB port can be played and
controlled via the Infotainment system.
Only supported audio files are displayed. Other files are ignored.
Only mass storage devices and audio sources in mass storage mode are supported. Please refer to
the description of your audio source for instructions on how to activate this mode.
Using the USB port as a WLAN hotspot: the USB port can be configured as a WLAN
hotspot for data transmission using a suitable CarStick ⇒ Connecting CarStick to UBS port . A
suitable CarStick is available from Volkswagen dealerships.
A USB port may be installed in the vehicle which can be used only to charge the batteries of external
devices. This USB port is not marked with and cannot transmit data.
The number of USB ports and compatibility with Apple devices as well as other media players
varies according to the equipment level.
Due to the large variety of data media and the various iPod and iPhone generations available, it is
not possible to guarantee fault-free operation of all functions described here.
Please observe further limitations and notes on the requirements for media sources ⇒ Restrictions
and notes on data media .
Removing
In the MEDIA main menu, touch the Setup function button or to open the Media settings
menu.
OR: press the MENU Infotainment button and then touch Setup to open the System settings menu.
Touch the Remove safely function button and then select USB. Once the data medium has
been ejected from the system, the function button is greyed out.
Apple devices and devices with Media Transfer Protocol (MTP) can be separated without having to
log off from the system.
An information message appears on the screen of the Infotainment system if the data on the
connected data medium cannot be read.
AUX-IN socket
Fig. 15 MEDIA main menu.
First read and observe the introductory information and safety warnings⇒ Introduction
The AUX-IN socket is a cable connection which can be operated only using a suitable connecting
cable with a 3.5 mm jack.
AUX appears on the screen when an external audio source is connected ⇒ Fig. 16 .
In some vehicles, an additional AUX-IN socket may be located in the storage compartment of the
centre armrest or in the lower section of the centre console.
The connected external audio source is played over the vehicle speakers and cannot be controlled
with the Infotainment system.
An external audio source connected to the socket is indicated by AUX on the screen.
In the MEDIA main menu, touch the ⇒ Fig. 15① function button and select AUX.
The playback volume of the external audio source should be adjusted to the volume of the other
audio sources ⇒ Adjusting the volume of external audio sources .
When playback on the external audio source is stopped or the connection for the AUX-IN socket is
removed, the unit will remain in the AUX menu. If another audio source is selected, the external
audio source will continue to run in the background.
Interference may occur if the external audio source is powered from the vehicle’s 12-volt socket.
Bluetooth® interface
First read and observe the introductory information and safety warnings⇒ Introduction
In Bluetooth® audio mode, audio files from a Bluetooth® audio source (e.g. mobile device) that is
connected via Bluetooth® can be played over the vehicle loudspeakers (Bluetooth® audio playback).
Bluetooth® audio mode is available only if the vehicle is equipped with a factory-fitted mobile phone
interface that supports this function ⇒ Mobile phone interface (PHONE) .
Conditions
The Bluetooth® audio source must support the A2DP Bluetooth® profile.
The BT audio (A2DP/AVRCP) function must be activated in the Bluetooth settings menu
⇒ Telephone settings .
Switch on Bluetooth® visibility on the external Bluetooth® audio source (e.g. mobile device).
Touch Search for new device to couple an external Bluetooth® audio source for the first time.
OR: select the external Bluetooth® audio source from the list.
OR: set up the connection via the Bluetooth settings menu ⇒ Telephone settings .
Continue the process by following the prompts on the Infotainment system screen and in the display
on the Bluetooth® audio source.
Controlling playback
The extent to which the Bluetooth® audio source can be controlled with the Infotainment system
varies depending on what Bluetooth® audio source is connected.
With media players that support the AVRCP Bluetooth® profile, playback on the Bluetooth® audio
source can be automatically started or stopped when the unit is switched to Bluetooth® audio mode
or to a different audio source. In addition, track display or track change is possible with the
Infotainment system.
Due to the large number of possible Bluetooth® audio sources, it is not possible to guarantee fault-
free operation of all described functions.
Always switch off the warning and service tones on a connected Bluetooth® audio source, e.g. key
tones on a mobile device, to prevent interference noise and malfunctions.
Depending on the device, the Bluetooth® audio connection will automatically be disconnected if an
external media player is simultaneously connected to the Infotainment system with Bluetooth® and
the USB port .
Introduction
⇒ SD card slot
⇒ SD card slot
A factory-installed media drive is a device that is connected with the Infotainment system and can
accommodate different data media. Depending on vehicle model, the external media drive may be
located in the stowage compartment on the front passenger side or in the luggage compartment.
The media drive is only available in some models and is not available in all countries.
Fig. 18 External media drive, here in the maximum configuration in the stowage compartment on the
front passenger side.
First read and observe the introductory information and safety warnings⇒ Introduction
CD eject button.
SD card slot:
First read and observe the introductory information and safety warnings⇒ Introduction
Only round standard CDs with a diameter of 12 cm (4.7 inches) must be inserted into the CD drive
⇒ Fig. 18② and CD changer. The CD drive can play both audio CDs and audio data CDs. Please refer
to ⇒ Requirements for media sources and audio files .
Uneven road surfaces and strong vibrations may cause the playback to jump.
When an audio CD without CD text is playing, only Track and the track number (corresponding to the
playing order on the data medium) are displayed in the centre line of the screen.
If the audio data CDs played contain additional track information (CD text , ID3 tag for MP3 files),
this can be displayed on the screen.
When the temperature inside the Infotainment system is too high, loading and playback of CDs will
be disabled.
Inserting a CD
Push the CD into the CD drive only to the point where it is drawn in automatically.
If the data on an inserted CD cannot be read or the CD is faulty, a corresponding message will appear
on the screen and the unit will not switch to CD mode.
Ejecting CDs
In some countries, the vehicle key must be in the ignition lock in order to eject a CD (anti-theft
protection).
The CD in the drive will be ejected and must be removed within approximately ten seconds.
For safety, the CD will be drawn back into the player if it is not removed within roughly ten seconds,
but the unit will not switch to CD mode.
If you insert a number of different CDs and receive an error message every time, contact a qualified
workshop.
SD card slot
First read and observe the introductory information and safety warnings⇒ Introduction
Only SD cards with a physical size of 32 mm x 24 mm x 2.1 mm (1.26 x 0.94 x 0.083 inches) or
32 mm x 24 mm x 1.4 mm (1.26 x 0.94 x 0.055 inches) can be inserted into the SD card slot
⇒ Fig. 18③ .
Only supported audio files are displayed and played. Other files will be ignored ⇒ Media mode .
Inserting an SD card1)
Carefully insert a compatible SD card into one of the two SD card slots with the cut-off corner first
and the lettering facing up (contact surfaces facing down) until the card clicks into place.
If an SD card cannot be inserted, ensure that it is positioned correctly and is compatible with the
unit.
In the MEDIA main menu, touch the Setup function button or to open the Media settings
menu.
OR: press the MENU Infotainment button and then touch Setup to open the System settings menu.
Touch the Remove safely function button and then touch SD card. Once the data medium has
been ejected from the system, the function button is greyed out.
Press the inserted SD card. The SD card jumps out of the slot.
An corresponding message appears if the data on the inserted SD card cannot be read.
1) The number of SD card slots will vary depending on the country and the unit fitted.
Images
Introduction
⇒ Image-specific settings
⇒ Image-specific settings
First read and observe the introductory information and safety warnings⇒ Introduction
Image files need to be stored in the supported image format on a compatible data medium (e.g. CD,
SD card or USB).
First read and observe the introductory information and safety warnings⇒ Introduction
In the IMAGES menu, image files (e.g. photos) can be displayed individually or as a slide show.
① Display and select the source with the stored image files in the supported image formats.
Go to previous image.
Go to next image.
Image-specific settings
First read and observe the introductory information and safety warnings⇒ Introduction
Automatic: images are scaled to the screen size (the image may not be completely visible).
Display time: set the display time of the image during a slide show.
Navigation
Getting started
Introduction
⇒ Navigation announcements
⇒ Limitations of navigation
⇒ Navigation announcements
⇒ Limitations of navigation
The current vehicle position is determined by means of the GPS satellite system (Global Positioning
System). Sensors in the vehicle measure distances that have been driven. All measurements are
compared to the stored detailed map information and the road traffic routing stored on the
navigation data storage device. Traffic announcements may also be taken into account in the route
calculation (dynamic route guidance). The Infotainment system uses all available data to calculate
the best route to the destination.
Acoustic navigation announcements as well as graphical displays on the screen of the Infotainment
system and in the display of the instrument cluster lead you to your destination.
Depending on the country concerned, some Infotainment system functions can no longer be
selected when the vehicle is travelling above a certain speed. This is not a malfunction; it is a legal
requirement.
If you miss a turning during route guidance and are currently unable to turn back, keep on driving
until the navigation system suggests a new route.
The quality of the navigation recommendations given by the Infotainment system depends on the
navigation data available and any reported traffic problems.
Navigation announcements
First read and observe the introductory information and safety warnings⇒ Introduction
Once the route has been calculated, the system gives the first navigation announcement. Up to
three navigation announcements are output before turning, e.g. Turn left shortly, Turn left after 300
metres and Turn left now.
The type of road and the vehicle speed largely determine which distances are announced. For
instance, navigation announcements are given much earlier on motorways than on urban roads.
Appropriate navigation announcements are also given on multi-lane roads, branching roads and at
roundabouts, e.g. Take the second exit from the roundabout.
A navigation announcement informs you when you have reached your destination.
A navigation announcement informing you that you have reached the destination area is given if the
exact destination cannot be reached because it is located in a non-digitised area. You will also be
informed of the direction in which the destination is located and how far away it is. Navigation will
resume offroad.
During dynamic route guidance, you receive information about reported traffic congestion on the
route. An additional navigation announcement is given if the route is recalculated due to traffic
congestion.
Limitations of navigation
First read and observe the introductory information and safety warnings⇒ Introduction
When the Infotainment system cannot receive any data from GPS satellites (dense foliage,
underground car park), navigation can still continue using the vehicle sensors.
In areas are included on the data medium that are not or only incompletely digitised, the
Infotainment system will also try to enable route guidance.
If navigation data are unavailable or incomplete, the navigation system may be unable to determine
the exact vehicle position. As a result, the navigation may not be as exact as usual.
Roads and streets are subject to constant change, such as new roads, roadworks, road closures and
changes to street names or house numbers. Outdated navigation data in particular can result in
errors or a lack of precision during navigation.
First read and observe the introductory information and safety warnings⇒ Introduction
Navigation is only possible with a suitable SD card containing navigation data. The Infotainment
system can be equipped at the factory with a suitable SD card containing navigation data.
The Infotainment system always requires the navigation data that is currently valid for this unit in
order to allow all functions to be used in full. Using an old version of the navigation data may impair
functions during navigation.
Current navigation data is available from the Volkswagen partner or can be downloaded from the
Internet at www.volkswagen.com and saved on a suitable SD card.
Suitable SD cards are available from Volkswagen dealers.
NOTICE
Do not remove the SD card while navigation is active. This can damage the navigation data and the
SD card.
The SD card containing the navigation data cannot be used as a storage medium for other files;
stored files will not be recognised by the Infotainment system.
First read and observe the introductory information and safety warnings⇒ Introduction
Centres the vehicle position in the map section ⇒ Symbols and their meaning .
Centres the destination or route in the map section ⇒ Symbols and their meaning .
Function button for aligning the map to north or to direction of travel ⇒ Symbols and their
meaning .
First read and observe the introductory information and safety warnings⇒ Introduction
Some symbols and function buttons are only shown during active route guidance and are not
available in all countries. Inactive symbols and function buttons have a grey background.
General symbols:
Opens the input mask for entering a destination (before starting route
guidance).
Function button for switching the search options ⇒ Selection list for
destination input .
Change route on map. To do this, touch the desired point of the route on the screen with your
finger, keep it pressed and move it. After the entry has been confirmed, route guidance will follow
the new route.
Avoid traffic congestion ahead. Enter the expected length of the traffic congestion.
Shows the telephone book entries with stored address data (postal
address).
Home address. A home address can be assigned if none has been stored yet. Saving again will
overwrite the current home address.
③ POI search:
Petrol/recharging stations.
Restaurants.
Media mode: Start and stop playback and jump to next or previous
track.
⑥ Announcement:
Touch or touch and move the progress bar to adjust the volume of navigation announcements.
⑦ Settings:
Briefly zooms the map section. After a few seconds the display returns
automatically to the last selected scale.
Select automatic map scale. The symbol will be shown in blue if the
function is active. The symbol changes from to
Touch symbols and function buttons to execute function ⇒ Fig. 20 :
⑨ Elevation specification:
Select automatic map scale. The symbol will be shown in blue if the
function is active. The symbol changes from to
.
Centres the vehicle position in the map section shown. Only appears
when the map section has been moved with a finger.
Destination entry
Introduction
First read and observe the introductory information and safety warnings⇒ Introduction
The map area with your current location is displayed. Move the map with your finger until the
desired destination can be selected.
Destination input directly on the navigation map is not possible for all geographical positions in a
country. The number of possible destinations will vary according to how up-to-date the data is.
The navigation map for your country includes active areas at many places which can be used for
destination input without having to search. To do this, touch the required point on the map with
your finger. If active map data are available at this point, an additional window will appear for the
destination touched ⇒ Fig. 21① .
Splits the map display and opens an additional window with more functions and
information.
Splits the map display and opens an additional window with more functions and information
about the POIs selected.
First read and observe the introductory information and safety warnings⇒ Introduction
Calls up the selection list for destination input ⇒ Selection list for destination input .
An alternative for destination input is touching the navigation map ⇒ Destination input directly on
the navigation map .
Texts can be only used for route guidance if the destination data are known to the navigation
system.
Only make settings, destination inputs and changes on the navigation system when the vehicle is
stationary.
Any text can be used to search for a specific destination. The system will make suggestions for
possible destinations during input.
Specify the navigation destination as precisely as possible. If you make a spelling error, for example,
route guidance will not be possible or you may be navigated to the wrong destination.
First read and observe the introductory information and safety warnings⇒ Introduction
The selection list offers the following options for destination input:
Enter POI or address ⇒ Single-line destination input .
Introduction
⇒ Route planning
⇒ Alternative routes.
⇒ Additional window
⇒ TRAFFIC menu
⇒ Navigation settings
⇒ Route planning
⇒ Alternative routes.
⇒ Additional window
⇒ Navigation settings
The functions and possible settings depend on the country and vehicle.
Only make settings, destination inputs and changes on the navigation system when the vehicle is
stationary.
Route planning
First read and observe the introductory information and safety warnings⇒ Introduction
Several stopover destinations can be defined consecutively in the route details. A trip with multiple
stopover destinations is called a route.
The starting point of a route is always the vehicle position determined by the Infotainment system.
The destination is the end point of a route. Stopover destinations are driven to before the
destination.
A stopover destination can also be moved to another position within the list.
Call up route plan during active route guidance: MENU ROUTE PLAN.
If several stopover destinations are stored, a small number will appear showing the order
within the route.
Move stopover destination. Touch the symbol in the list, hold and move.
Delete destination.
Start direct route guidance to the selected destination. Destinations located before the
selected destination will be omitted.
Alternative routes.
If alternative routes is activated, the additional window will display alternative routes after route
guidance has started.
Besides the alternative routes, possible road toll fees and the use of tunnels and motorways are also
displayed in the additional window.
Most economical route. The route is calculated taking economical aspects into account (pale
blue marking).
Fastest route. The fastest route to the destination is calculated, even if this requires detours (red
marking).
Shortest route. The shortest route to the destination is calculated, even if it results in a longer
travelling time (orange marking).
Additional window
First read and observe the introductory information and safety warnings⇒ Introduction
The additional window ⇒ Fig. 24 can be displayed or hidden with the ⇒ Fig. 20④ function button.
The information displayed depends on the chosen function, which is selected using the drop-down
menu.
Manoeuvre display.
Route section display with lane guidance when route guidance is active.
Current position:
Latitude.
Longitude.
Number of satellites whose GPS signal is currently being received, e.g. 3 of 16.
Additional window.
TRAFFIC menu
First read and observe the introductory information and safety warnings⇒ Introduction
The Infotainment system constantly receives traffic reports in the background, (TMS/TMCpro),
provided a traffic news station can be received at the current location. The station listened to does
not have to be the traffic news station.
Depending on the equipment, traffic information from the Internet can also be received if the
corresponding function is enabled ⇒ Online traffic information .
Traffic announcements are displayed as symbols on the map ⇒ Traffic reports on the map
(selection) and are required for dynamic route guidance ⇒ Dynamic route guidance .
Press the MENU Infotainment button and the function button to display the list of current
traffic announcements.
Route: displays the traffic reports received that affect the currently calculated route.
For dynamic route guidance, Dynamic route must be enabled in the route options ⇒ Navigation
settings .
If a traffic report that refers to the current route is received during route guidance, an alternative
route is calculated if the Infotainment system determines that this can save time.
If no time saving is calculated for a diversion, you will be led through the congestion. In both cases,
there is a spoken message.
Just before you reach reported traffic congestion, you will be informed about it again.
A diversion based on traffic reports may not always save time, if, for instance, there is also heavy
traffic on the alternative route. The quality of the dynamic route guidance depends on the
information contained in the traffic reports.
A section of the route ahead can also be excluded manually to trigger recalculation of the route:
MENU .
Symbol: meaning
Slow-moving traffic
During route guidance, traffic congestion that is not on the calculated route is indicated in grey.
The extent of the traffic congestion is indicated by a red line next to the calculated route.
The start of traffic congestion is indicated by a symbol, if this position is clearly defined in the traffic
report.
First read and observe the introductory information and safety warnings⇒ Introduction
The Infotainment system can receive traffic information from the Internet when the relevant
function is activated.
Receiving online traffic information provides you with real-time information about accidents and
other incidents from the Internet.
These data are required for displaying the traffic flow and for dynamic route guidance.
Whenever there is no reception for online traffic information, the traffic information is received
automatically via TMC/TMCpro. The traffic flow display is not available in this case.
The requirements for using Volkswagen Car-Net must be met ⇒ Volkswagen Car-Net services .
Coloured warning symbols show the start of immediately approaching traffic congestion. Traffic
jams with grey warning symbols are not along the planned route.
Red line: queuing or stop-and-go traffic. Traffic is severely congested on this section of the road.
Orange line: slow-moving traffic. Traffic is congested on this section of the road.
The display of traffic congestion can be configured in the Traffic flow settings menu.
Navigation settings
First read and observe the introductory information and safety warnings⇒ Introduction
Suggest 3 alternative routes: following the start of route guidance, three alternative routes
are suggested ⇒ Alternative routes. .
Route: selects type of route if the function Suggest 3 alternative routes is deactivated.
Short: shortest route to the destination, even if it results in a longer travelling time.
Avoid toll roads: the fastest route to the destination, avoiding toll roads.
Most frequent routes: most frequent routes is activated in the additional window when route
guidance is not activated.
Avoid motorways: motorways will be excluded from the route calculation as far as possible.
Avoid ferries and motorail trains: ferries and motorail trains will be excluded from the route
calculation as far as possible.
Avoid toll roads: toll roads will be excluded from the route calculation as far as possible.
Avoid tunnels: tunnels will be excluded from the route calculation as far as possible.
Avoid routes requiring toll stickers: roads requiring toll stickers will be excluded from the
Function button: effect
Show available toll stickers: mark available toll stickers in the list. (
Avoid routes requiring toll stickers must be activated).
Roads requiring a vignette that has been marked as available will be included in the route
calculation.
Show road signs: the road signs stored in the navigation data are displayed for the current
road during route guidance.
In vehicles with Dynamic Road Sign Display, the road signs recognised by the system are
displayed.
Lane guidance: during route guidance, when driving and turning on multilane roads, an
additional display is shown with lane guidance. Only if information for the current area being
driven is in the database.
Show favourites: destinations stored in favourites are displayed on the map (star symbol).
Display POIs: selected points of interest categories and brands will be displayed on the map.
Select categories for POIs: to select POI categories to be shown on the map.
Display free route: a free route is displayed by a green line on the map.
Display traffic disruptions: traffic disruptions are indicated by an orange line on the map.
Fuel options: to make settings relating to options for filling the tank.
Select preferred fuel station: selected filling station brand will be given preference during point of
interest search for filling stations. The setting is only taken into account in offline mode.
Once the fuel in the tank reaches the reserve quantity, a warning appears with an option to
search for filling stations.
Brief: some additional navigation recommendations and information are left out.
Congestion only: navigation announcements only when there is congestion on the route.
No voice guidance during call: no acoustic navigation guidance is output during phone calls.
Note: "My POIs": an acoustic signal is given when you approach one of the saved points of
interest with acoustic signal activated.
Travelling time: the estimated driving time until the destination is reached is displayed.
Note: national border crossed: displays speed limits for the respective country when a
national border is crossed.
Demo mode: if demo mode is activated, virtual route guidance can be started to the entered
destination.
Define demo mode starting point: if demo mode is activated, a fictitious starting point for virtual
route guidance can be defined when the vehicle is stationary.
Sort contacts: to select the sequence in which the telephone book entries with stored address
data (postal address) are shown.
Delete my points of interest: deletes stored points of interest from the points of interest
memory.
Delete user data: deletes stored destinations (e.g. Last destinations or Dest. memory).
Import destinations: imports digital business cards (vCards) into the destination memory.
Range warning: destination: a warning to indicate that there is not enough range to reach the
destination.
Range warning: home address: a warning to indicate that there is not enough range to reach the
home address.
Preferred charging provider: specific charging providers that should be displayed can be selected
here.
Version information: information on the stored navigation data. Navigation data is updated with
the Update software or Online update function buttons.
Maximum speed: displays the general speed limit for the country in which you are currently
travelling.
Introduction
⇒ Conditions of use
⇒ Adjusting settings
⇒ Conditions of use
⇒ Adjusting settings
Information about the Volkswagen Car-Net services, applications, availability, compatible mobile
devices and the service description are available on the Volkswagen website.
The use of Volkswagen Car-Net and the necessary mobile network connection may be subject to a
fee. Due to the potentially high volume of data, Volkswagen recommends using a mobile telephone
tariff which includes a data flat rate. For more information, contact your mobile provider.
Depending on your mobile telephone tariff, additional costs (such as roaming charges) may be
charged for the transfer of online data packages, especially if you use these services abroad.
www.volkswagen.com/car-net
WARNING
Unsuitable or incorrect use of applications and Volkswagen Car-Net services can cause damage to
the vehicle, accidents or serious injury.
Volkswagen recommends that you only use Volkswagen applications and Volkswagen Car-Net
services for your vehicle.
Use of applications and Car-Net services while driving can distract you from the road. Accidents and
injuries can occur if the driver is distracted.
WARNING
Failure to observe the information in the Volkswagen Car-Net service description can lead to your
vehicle breaking down in traffic, and can cause accidents and serious injuries.
Read and observe the respective service description before using Volkswagen Car-Net services.
Conditions of use
First read and observe the introductory information and safety warnings⇒ Introduction
Checklist
The following requirements need to be met before you can use Volkswagen Car-Net:
The Car-Net equipment must be ordered with your vehicle and have been installed at the factory.
Your vehicle must be equipped at the factory with a Car-Net-capable Infotainment system.
The Infotainment system is connected to the Internet via a data connection Setting up a data
connection.
You have correctly entered the registration code in the System settings menu under Car-Net (online
services) Menu and system Settings (SETTINGS).
First read and observe the introductory information and safety warnings⇒ Introduction
Tap the Car-Net function button to open the Car-Net main menu.
① News: latest news from the preset RSSa) feeds. It is possible to subscribe to other RSS feeds
online via the Car-Net portal.
② Weather: information on the current weather as well as weather forecasts for the selected
search area, e.g. at the destination.
④ Download: import POIs that have been created on the Car-Net portal.
⑤ Parking: view parking options in the vicinity of the current vehicle position.
⑥ Fuel stations: view filling stations in the vicinity of the current vehicle position.
Note: the static illustration of the main menu ⇒ Fig. 26 may differ from the actual Car-Net main
menu display on the screen as the software is undergoing constant development.
a) RSS (Really Simple Syndication): format for simple and structured publishing of changes on Web
sites.
b) Varies according to country and unit version.
Adjusting settings
First read and observe the introductory information and safety warnings⇒ Introduction
Tap the Car-Net function button to open the Car-Net main menu.
Touch the Settings function button to open the Car-Net settings (online services) menu.
Services Management: status display of available Volkswagen Car-Net services. The service groups
Guide & Information and Security & Service can be individually activated and deactivated.
Private mode: disable all online services except the emergency call service for the Security &
Service services.
Security & Service: activates/deactivates the Security & Service services, except the emergency
call service.
Introduction
⇒ Adjusting settings
⇒ Adjusting settings
The Volkswagen Media Control1) app can be used to remotely control certain functions in radio
mode, media mode and navigation mode. Information can be exchanged between a tablet and the
Infotainment system. The individual functions can then be operated via the tablet.
A mobile device.
The Volkswagen Media Control app is available for the corresponding tablet.
A WLAN connection1) between the Infotainment system and the tablet needs to be set up ⇒ Setting
up a data connection .
Tablet as WLAN hotspot with Infotainment system as client in its wireless local area network.
Infotainment system as WLAN hotspot with separate Media Control tablet as client in its wireless
local area network.
Information on technical requirements, compatible tablets, applied apps and availability can be
found at www.volkswagen.com or from Volkswagen dealerships.
First read and observe the introductory information and safety warnings⇒ Introduction
Using Volkswagen Media Control, the factory-fitted Infotainment system can be operated from the
other seats as follows:
Furthermore, the Media Control menu in the Infotainment system can also be used to control the
playback of audio and video files on up to two tablets.
Depending on the country and device, you can exchange the following information between the
tablet and the Infotainment system:
Navigation destinations.
Audio transmission between two connected tablets or from the tablet to the Infotainment system.
1) Operating the radio with the help of the Volkswagen Media Control app is not supported in the
USA.
First read and observe the introductory information and safety warnings⇒ Introduction
Settings : open the Volkswagen Media Control settings menu ⇒ Adjusting settings .
The Media Control main menu can be used to control media playback on up to two connected
tablets via the Infotainment system.
If two tablets are connected, playback will always be started on both tablets. The media file to be
played only has to be stored on one of the two tablets.
Music played can also be played back through the vehicle loudspeakers.
Tap the Media Control function button to open the Media Control main menu.
Tablets connected by WLAN appear in the basic view in the main menu.
Tap the Browser function button ⇒ Fig. 27① to open the media browser.
Select from the list the connected tablet on which the media file to be played is stored.
Select a category from the list by which the stored media files are to be sorted.
The availability of the technology depends on the country concerned and may vary.
Adjusting settings
First read and observe the introductory information and safety warnings⇒ Introduction
Tap the Media Control function button to open the Media Control main menu1).
WLAN: opens the WLAN settings and mobile hotspot menu for establishing a WLAN connection to
a mobile device.
Mobile device data transfer: data transfer for mobile devices is active.
Confirm: operation of Infotainment system functions by the tablet requires confirmation in the
Infotainment system.
1) null
WLAN hotspot
Introduction
⇒ WLAN hotspot
⇒ Adjusting settings
⇒ WLAN hotspot
⇒ Adjusting settings
Depending on the equipment level, the Infotainment system can be used as a WLAN hotspot to
provide online access for up to eight WLAN devices ⇒ WLAN hotspot .
Furthermore the Infotainment system can use the WLAN hotspot of an external WLAN device (WLAN
client) .⇒ Setting up a WLAN client .
A data connection is required to set up a connection to the Internet and, for example, to use
Volkswagen Car-Net2).
The WLAN connection is encrypted using WPA2 protection by default for security reasons.
Volkswagen recommends always using WPA2 encryption. Observe country-specific requirements.
The necessary data transfer may be subject to charges. Due to the potentially high volume of data,
Volkswagen recommends using a mobile telephone tariff which includes a data flat rate. For more
information, contact your mobile provider.
Depending on your mobile telephone tariff, additional costs (such as roaming charges) may be
charged for the transfer of online data packages, especially if you use these services abroad.
a) null
First read and observe the introductory information and safety warnings⇒ Introduction
External WLAN Use the WLAN hotspot of an external mobile device ⇒ Setting up a WLAN
device client .
1) The types of possible data connection vary according to country and vehicle equipment level.
First read and observe the introductory information and safety warnings⇒ Introduction
The suitable CarStick is inserted into the vehicle USB port and connects the Infotainment system to
the Internet via HSDPA/HSUPA, UMTS or EDGE.
Commercially available sticks (e.g. UMTS sticks) are not compatible with the Infotainment system. A
suitable CarStick is available from Volkswagen dealerships.
Depending on the country and the vehicle equipment level, the vehicle may be fitted with one or
more USB connections .
The location of the USB connections depends on the vehicle ⇒BookletOwner's Manual,.
Making a connection
To install the CarStick and connect to the Internet, read and observe the manual for the CarStick.
The availability of a suitable CarStick depends on the country concerned. Information about
availability is available on the Volkswagen homepage or from your Volkswagen dealership.
If the connected CarStick is not recognised, close the connections with all devices and connect the
CarStick again.
WLAN hotspot
First read and observe the introductory information and safety warnings⇒ Introduction
The Infotainment system can be used as a WLAN hotspot to provide online access for up to eight
WLAN devices.
To connect to the internet and, for example, to use Volkswagen Car-Net, an additional data
connection is needed, e.g. via a CarStick or an external WLAN device.
Tap the Settings function button to open the System settings menu.
Tap the WLAN function button to open the WLAN settings menu.
Tap the Mobile hotspot function button to open the Hotspot (WLAN) settings menu.
Activate assignment of the mobile device on the Infotainment system. To do this, activate the
Mobile hotspot checkbox.
Touch the Hotspot (WLAN) settings function button. Take the name of the hotspot and the network
key from the Hotspot (WLAN) settings sub-menu.
Enter the displayed network key on the mobile device and confirm.
The WLAN connection is set up. Further entries may be required on the mobile device to conclude
the connection.
The following hotspot settings can also be adjusted in the Hotspot settings menu:
Security level: the encryption type WPA2 is displayed. The encryption type WPA2 automatically
generates a network key.
Network key: automatically generated network code. Touch the function button to manually
modify the network key. The network key should consist of at least eight and a maximum of 63
characters.
SSID: name of the WLAN network (maximum 32 characters). Tap the function button to manually
change the name of the WLAN network.
Do not send network name (SSID): activate checkbox in order to switch off WLAN network
visibility.
The types of possible data connection depend on the country and the vehicle equipment level.
First read and observe the introductory information and safety warnings⇒ Introduction
A fast connection (WPS) makes it possible to easily and quickly set up a wireless local network with
encryption.
Tap the Settings function button to open the System settings menu.
Tap the WLAN function button to open the WLAN settings menu.
Tap the Mobile hotspot function button to open the Hotspot settings menu.
The WLAN connection is set up. Further entries may be required on the mobile device to conclude
the connection.
Tap the Settings function button to open the System settings menu.
Tap the WLAN function button to open the WLAN settings menu.
Tap the WLAN function button to open the Hotspots (WLAN) menu.
The WLAN connection is set up. Further entries may be required on the mobile device to conclude
the connection.
WPS is not supported by all mobile devices or other external WLAN devices. In such cases, establish
the connection manually:
Connect the Infotainment system as a client with the hotspot of an external WLAN device ⇒ Setting
up a WLAN client .
1) This function is available only in certain countries and with certain devices.
2) Only one WPS connection can be established at any one time. If you attempt to establish several
connection at once, all connections attempts will fail.
First read and observe the introductory information and safety warnings⇒ Introduction
The Infotainment system can use the WLAN hotspot of an external WLAN device (e.g. a mobile
device) to set up an Internet connection for Volkswagen Car-Net 1).
Activate the WLAN hotspot on the WLAN device; refer to the manufacturer's operating instructions.
Tap the Settings function button to open the System settings menu.
Tap the WLAN function button to open the WLAN settings menu.
Tap the WLAN function button to open the Hotspots (WLAN) menu.
Activate WLAN on the Infotainment system. To do this, activate the WLAN checkbox.
Touch the Search function button and select the required WLAN hotspot from the list. The process
of searching for available WLAN hotspots can take a few seconds.
If necessary, enter the network key of the WLAN hotspot on the Infotainment system and confirm
with OK.
The WLAN connection is set up. Further entries may be required on the WLAN device to conclude
the connection.
Manual settings: enter the network settings of an external WLAN device manually.
Due to the large number of possible WLAN devices, it is not possible to guarantee fault-free
operation of all functions.
The availability of the WLAN function depends on the country concerned and may vary.
Adjusting settings
First read and observe the introductory information and safety warnings⇒ Introduction
OR: In the Car-Net main menu ⇒ Volkswagen Car-Net services , touch the Settings function
button.
Tap the Network function button to open the Network settings menu.
To adjust the settings for a certain function, touch the appropriate function button. Changes are
automatically stored when a menu is closed.
Network settings:
Input of the Access point name, User name and Password are automatically filled by presets.
These settings can be changed manually when needed, as per the relevant mobile network
operator's instructions.
Reset automatic connection settings: settings and input made are reset to default settings.
Data roaming: data roaming is deactivated. Data roaming must be activated before data
connection can be used in other countries. This may entail additional charges. Contact your mobile
network operator for information on roaming charges.
Current connection details: displays the data packets sent/received via the Infotainment system.
Function button: effect
The display may differ from the data of the mobile network operator (provider).
Reset default settings: resetting to default settings deletes all the entries and settings made.
Internet connection:
Always ask: data connection is only established once prompt has been confirmed.
App-Connect
Introduction
⇒ Applications (apps)
⇒ App-Connect settings
⇒
⇒
⇒
⇒ App-Connect settings
⇒ Apple CarPlaya)
⇒ Android Auto™b)
⇒ MirrorLink®
To prevent the driver from being distracted, only certain certified apps are available for use while
the vehicle is in motion ⇒ .
A connection is established via the respective interface depending on the mobile device used.
App-Connect enables the user to display and operate content and functions from the mobile device
on the Infotainment system screen.
Using applications while the vehicle is in motion can distract you from the road. Accidents and
injuries can occur if the driver is distracted.
WARNING
Applications that are used unsuitably or incorrectly can cause damage to the vehicle, accidents or
serious injury.
NOTICE
Volkswagen is not responsible for damage to the vehicle caused by poor quality or faulty
applications, insufficient programming of applications, insufficient network strength or loss of data
during transmission or by misuse of the mobile devices.
The availability of the technologies depends on the country concerned and may vary.
a) null
b) null
Applications (apps)
First read and observe the introductory information and safety warnings⇒ Introduction
Volkswagen App-Connect allows content from Volkswagen apps and third party apps on mobile
devices to be shown on the Infotainment system screen.
Apps, their use and the necessary mobile network connection may be subject to charges.
A wide range of apps may be available and they depend on the vehicle and country concerned.
Content, range and provider of apps can vary. Some apps also depend on availability of services
offered by third parties.
We are unable to guarantee that the available apps can be run on all mobile devices and all
operating systems.
Apps offered by Volkswagen can be changed, discontinued, deactivated, reactivated and expanded
without prior notice.
App-Connect settings
First read and observe the introductory information and safety warnings⇒ Introduction
Press the APP Infotainment button to access the App-Connect1) main menu.
Activate data transfer for VW apps: data transfer for Volkswagen apps is activated.
1) The range of functions available depends on which country you are in and the mobile end device
you are using.
Apple CarPlay1)
Fig. 30 Select an iPhone.
First read and observe the introductory information and safety warnings⇒ Introduction
Checklist
The iPhone must be connected to the Infotainment system via a USB port. Socket USB1 must be
used if several USB sockets are installed in the vehicle.
Connecting
Follow the instructions on the Infotainment system screen and the display on the iPhone when
establishing a connection for the first time.
Press the APP Infotainment button to access the App-Connect2) main menu.
Tap the Apple CarPlay function button to set up a connection with the iPhone.
Disconnecting
In Apple CarPlay mode, tap the Volkswagen function button ⇒ Fig. 31 3)to go to the App-Connect
main menu.
Touch the function button ⇒ Fig. 30① to terminate the active connection.
Things to note
Please note the following points during an active Apple CarPlay connection:
Bluetooth® connections between the iPhone or other mobile devices and the Infotainment system
are not possible.
Telephone functions are possible only via Apple CarPlay. The Infotainment functions described in
this manual are not available.
The connected iPhone cannot be used as a media device in the Media menu.
It is not possible to use the Apple CarPlay navigation at the same time as the internal navigation. The
last navigation to be started terminates the previously active navigation.
The display of the instrument cluster shows information about telephone mode.
No turning instructions or media mode displays are shown on the instrument cluster display.
You can use a multifunction steering wheel1) to accept or refuse incoming calls or to end a
telephone call.
Press and hold the button to start voice control (Siri) on the connected iPhone.
The availability of the technologies depends on the country and equipment concerned and may vary.
Information on technical requirements, compatible iPhones, certified apps and availability is
available on the homepage of Volkswagen and Apple CarPlay or from your Volkswagen dealership.
1) The availability of the technologies depends on the country and equipment concerned and may
vary.
2) null
Android Auto™1)
First read and observe the introductory information and safety warnings⇒ Introduction
Checklist
The USB cable used must be an original cable from the Smartphone manufacturer.
Connecting
Follow the instructions on the Infotainment system screen and the display on the smartphone when
establishing a connection for the first time.
Press the APP Infotainment button to access the App-Connect main menu.
Tap the Android Auto function button to set up a connection with the
smartphone.
Disconnecting
In Android Auto™mode, tap the function button ⇒ Fig. 33① and then the Back to Volkswagen
function button to return to the App-Connect main menu.
Touch the function button ⇒ Fig. 32① to disconnect the active connection.
Things to note
An active Android Auto™ device can also be connected simultaneously to the Infotainment system
via Bluetooth®.
Bluetooth® connections between the smartphone or other mobile devices and the Infotainment
system are not possible.
Telephone functions are possible via Android Auto™. If the Android Auto™ device is connected to
the Infotainment system via Bluetooth® at the same time, the telephone function on the
Infotainment system can also be used.
An active Android Auto™ device cannot be used as a media device in the Media menu.
It is not possible to use the Android Auto™ navigation at the same time as the internal navigation.
The last navigation to be started terminates the previously active navigation.
The display of the instrument cluster shows information about telephone mode.
No turning instructions or media mode displays are shown on the instrument cluster display.
Incoming calls can be accepted or rejected via a multifunction steering wheel1), and an ongoing
telephone call can be ended.
Press and hold the button to start voice control (Google Voice™) on the connected mobile
device.
The availability of the technologies depends on the country and equipment concerned and may vary.
Information on technical requirements, compatible smartphones, certified apps and availability are
available on the Volkswagen and Android Auto™ websites or from a Volkswagen dealership.
1) The availability of the technologies depends on the country and equipment concerned and may
vary.
MirrorLink®
Fig. 34 MirrorLink® main menu: function buttons in the overview of compatible apps.
First read and observe the introductory information and safety warnings⇒ Introduction
Requirements for MirrorLink®
Checklist
Das mobile device must be connected to the Infotainment system via a USB port with data
transmission.
The USB cable used must be an original cable from the Smartphone manufacturer.
Depending on the smartphone used, a suitable Car-Mode app must be installed on the unit for using
MirrorLink®.
Connecting
Follow the instructions on the Infotainment system screen and the display on the smartphone when
establishing a connection for the first time.
Start MirrorLink®.
Press the APP Infotainment button to access the App-Connect main menu.
Tap the MirrorLink function button to set up a connection with the smartphone.
Disconnecting
When MirrorLink® is in use, tap the App function button ⇒ Fig. 34① to switch to the App-Connect
main menu.
Touch the function button ⇒ Fig. 35① to disconnect the active connection.
Things to note
An active MirrorLink® device can also be connected simultaneously to the Infotainment system via
Bluetooth®.
If the MirrorLink® device is connected to the Infotainment system via Bluetooth®, the telephone
function on the Infotainment system can also be used.
No turning instructions or media mode displays are shown on the instrument cluster display.
Incoming calls can be accepted or rejected via a multifunction steering wheel1), and an ongoing
telephone call can be ended.
APP Back to the App-Connect main menu ⇒ Fig. 29 . Here you can terminate the MirrorLink®
connection, connect another mobile device or select another technology.
Touch to close any open apps. Apps to be closed next or touch the function button Close All
to close all open apps.
Touch to reproduce the screen of the smartphone on the Infotainment system screen.
The availability of the technologies depends on the country and equipment concerned and may vary.
Information on technical requirements, compatible smartphones, certified apps and availability are
available on the Volkswagen and MirrorLink® websites or from a Volkswagen dealership.
1) The availability of the technologies depends on the country and equipment concerned and may
vary.
First steps
Introduction
The following devices are designated telephone in the "Mobile phone interface (PHONE)" chapter:
Mobile devices
Mobile phones
The telephone functions described in the following section can be selected via the Infotainment
system screen if a mobile telephone is paired with and connected to it and switched on.
The requirement for a connection between a telephone and the Infotainment system is that the
telephone supports the Bluetooth® function.
If no telephone is connected to the Infotainment system, the mobile phone interface cannot be
used.
The screen displays for the individual telephone menus depend on the functional scope of the
telephone being used. There may be differences.
Use compatible Bluetooth® devices only. Information on compatible Bluetooth® products is available
from your Volkswagen dealership or online.
Most electronic devices are shielded against high-frequency signals. In rare cases, however,
electronic devices may not be shielded against radio-frequency signals emitted by the mobile
telephone interface. This can cause interference.
Using a telephone in the vehicle may cause noise from the loudspeakers.
First read and observe the introductory information and safety warnings⇒ Introduction
Switch off the telephone and mobile phone interface in areas with a risk of explosion. These areas
are not always clearly signposted. These include, for example:
The area around vehicles which run on liquid gas (such as propane or butane).
Places where there are chemicals or particles such as flour, dust and metal powder in the air.
All other places where the vehicle engine and the telephone must be switched off.
WARNING
NOTICE
Your telephone must always be switched off in areas where special regulations apply and when the
use of telephones is forbidden. The radiation produced by the telephone when switched on may
interfere with sensitive technical and medical equipment, possibly resulting in malfunction or
damage to the equipment.
First read and observe the introductory information and safety warnings⇒ Introduction
After the unit has been reset to its factory settings, you should carry out the following steps before
using again for the first time in order to set up the mobile phone interface:
Checklist
First read and observe the introductory information and safety warnings⇒ Introduction
Up to two Bluetooth® devices can be connected to the Infotainment system at the same time.
A one-off pairing of the respective telephone and Infotainment system is required in order to
operate a telephone via the Infotainment system.
Conditions
Activate the Bluetooth® function on the telephone and on the Infotainment system or set it to
visible.
Entries have to be made on the telephone keypad during the pairing process. The telephone must be
at hand for this.
Pairing a telephone
Once the search process is complete, the names of all telephones found will be displayed on the
screen.
The Infotainment system and the telephone are now connected to each other. Further input may be
required on the telephone and on the Infotainment system to conclude the connection process.
On the telephone, enter the PIN code displayed on the Infotainment system screen and confirm it.
OR:
Compare the PIN code displayed on the Infotainment system screen with the PIN code displayed on
the telephone. If this matches, it has to be confirmed on both devices.
The PHONE main menu is displayed and the telephone book, call lists and text messages stored in
the telephone are loaded automatically once pairing has been successfully completed. You may need
to confirm this on the telephone.
The time taken by the loading process varies depending on the amount of data stored in the
telephone. This data is available on the Infotainment system once the loading process is completed.
Several telephones can be paired with the Infotainment system, but only up to two telephones can
be connected to the Infotainment system at the same time.
When you switch the Infotainment system on, a connection is automatically set up to the telephones
that were connected last. If a connection to these telephones cannot be set up, the mobile phone
interface automatically attempts to set up a connection to the next telephone in the list of paired
telephones.
Bluetooth® connections have a maximum range of about 10 metres (11 yards). Any active
Bluetooth® connection is interrupted when this distance is exceeded. The connection is restored
automatically as soon as the device enters the Bluetooth® range again.
Please contact a Volkswagen dealership for additional information about pairing and connecting
telephones.
In order to prevent misuse, deactivate visibility on the telephone after pairing it successfully.
For the device search, choose a location where only a few telephones can be expected. The search
range for Bluetooth® is approximately 10 metres (11 yards).
First read and observe the introductory information and safety warnings⇒ Introduction
Remove the vehicle key from the ignition lock. The mobile phone interface is switched off. An active
call is automatically transferred to the telephone.
The mobile phone interface is not switched off if the vehicle key is left in the ignition lock after the
engine is switched off. The mobile telephone interface is not switched off until the switch-off time
has elapsed (the factory setting is approximately 15 minutes).
If a telephone was connected to the mobile phone interface, the telephone transmitter will remain
switched on after the mobile phone interface is switched off. The telephone may need to be
switched off.
Introduction
⇒ Telephone settings
⇒ Telephone settings
Some functions and settings are available only when the vehicle is stationary and are not supported
by all telephones.
The range of possible settings depends on the country, the device and the vehicle's equipment
specification.
The availability of contacts and call lists depends on the telephone being used.
Some networks might not support all language-dependent characters and services.
First read and observe the introductory information and safety warnings⇒ Introduction
Press the PHONE Infotainment button to open the PHONE main menu ⇒ Fig. 36 .
Text message 1): opens the text messages (SMS) menu ⇒ Text messages (SMS) menu .
Meaning of the function buttons in the PHONE main menu ⇒ Fig. 36 and ⇒ Fig. 37 :
Touch to change the prioritisation. The passive telephone becomes the active telephone and
vice versa.
③ Favourites (speed dial buttons) that can be assigned a contact ⇒ Favourites (speed dial
buttons) .
Ⓐ The name of the mobile telephone network provider where the SIM card of the active
telephone is registered.
Ⓑ Displays the telephone number or the stored name. If an image is stored for a contact, this
can also be displayed ⇒ Settings .
In the event of an incoming call, the name of the telephone to which the call is directed is
displayed (active or passive telephone).
b) For additional information about active and passive telephones and the user profile
⇒ Bluetooth® .
First read and observe the introductory information and safety warnings⇒ Introduction
The function buttons and symbols shown here depend on the device and are not available in all
countries.
General symbols:
Touch the function button to establish a connection to a telephone number via voice
control.a)
Touch to mute the ring tone during a call or to cancel the mute function again.
Open the telephone book of the inserted SIM card or of the active telephone.
Open the detailed view for a contact. The detailed view shows all telephone numbers and
any address data stored for this contact.
)) Have the contact name read alouda). To do this, touch the °)) function button in the
detailed view. The contact name is read out by the voice control.
Start route guidance to the contacta) if complete address data is stored for the contact.
Send a text message (SMS) to the contact. Also see ⇒ Text messages (SMS) menu .
Touch to mute the microphone of the mobile phone interface during a call ( function
button changes to ).
Function button and symbols ⇒ Fig. 36 and ⇒ Fig. 37 :
Touch to switch on the microphone of the mobile phone interface again during a call (
function button changes to ).
Touch to make the call via the mobile phone interfacec). The hands-free function is
activated and the conversation is continued via the mobile phone interface ( function
button changes to ).
Touch to put a call on hold. While a call is being held, no sound is transmitted.
Conversations in the vehicle cannot be heard by the other party.
Touch the function button and then Hands-free to make a telephone call via the
telephone. The hands-free function is deactivated and the call is continued on the
telephone ( function button changes to ).
Call lists:
Open the call lists of the active telephone and select the desired call list.
Show telephone numbers from missed calls and calls not taken.
Shows telephone numbers that were dialled on the telephone and the mobile phone
interface of the Infotainment system.
Shows telephone numbers that were accepted on the telephone and the mobile phone
interface of the Infotainment system.
Voice mailbox:
Touch the Mailbox function button or touch for approximately two seconds to
make the call. If no telephone number has yet been stored for the voice mailbox, enter
the number and confirm it with OK. The number can be changed in the user settings under
Mailbox number.
SOS Emergency call: touch this function button to make an emergency call.
Breakdown call: touch this function button to receive help in case of a breakdown. The
Function button and symbols ⇒ Fig. 36 and ⇒ Fig. 37 :
Information call: touch this function button for information about the Volkswagen brand
and selected value-added services relating to traffic and travel.
Settings:
c) This function button is displayed only if the call is made on the telephone.
Telephone settings
First read and observe the introductory information and safety warnings⇒ Introduction
Telephone-specific settings:
Hands-freea): the hands-free function is activated. Touch the function button during a
telephone call to make the call on the telephone.
Select mobile phone: select the Bluetooth® device from the list view to connect it to the
Infotainment system.
Bluetooth settings:
Bluetooth: touch to switch Bluetooth® off. All existing connections are ended.
Not visible: Bluetooth® visibility is deactivated. Bluetooth® visibility has to be switched on before
a Bluetooth® device can be externally paired with the Infotainment system.
Name: to display or edit the device name. This name is displayed to other Bluetooth® devices in
their Bluetooth® settings.
Paired devices: displays paired devices. Separating and connecting individual Bluetooth® devices
and Bluetooth® profiles.
Find devices: finds Bluetooth® devices that are set to visible and are within the range of the
Infotainment system.
BT audio (A2DP/AVRCP): this function must be activated if you want to connect an external
audio source to the Infotainment system via Bluetooth®⇒ Bluetooth® interface .
Unassigned function button: touch to store a contact from the contact list as a favourite.
Sort by: set the sorting order for contacts (Last name or First name).
Import contacts: touch to import the address book from the connected telephone or to update the
previously imported address book.
Delete other user profiles: to delete individual or all non-active user profiles.
Select ring toneb): to select the ring tone from the list of preset ring tones. The selected ring tone is
played and stored when you leave the submenu.
Reminder: Remember your mobile: when there is a Bluetooth® connection to a telephone, the
message Remember your mobile phone is displayed when the ignition is switched off.
Show pictures for contactsb): if an image has been stored for a contact, this image can be
displayed in the call lists, in the address book and as a favourite.
Function descriptions
Introduction
⇒ Bluetooth
⇒ Convenience telephony
⇒ Bluetooth®
⇒ Convenience telephony
Some functions and settings are available only when the vehicle is stationary and are not supported
by all telephones.
The range of possible settings depends on the country, the unit and the vehicle's equipment
specification.
OR: two devices can be connected simultaneously via the hands-free profile (HFP). One of the
devices can also be connected via the audio playback profile (A2DP).
Using a telephone in the vehicle may cause noise from the loudspeakers.
a) null
Bluetooth®
First read and observe the introductory information and safety warnings⇒ Introduction
Bluetooth® technology
Bluetooth® technology is used to connect a telephone to the mobile phone interface of the vehicle.
A pairing process needs to be carried out once only to use the telephone control system with a
telephone.
Some telephones are detected and connected automatically when the ignition is switched on, if a
connection already exists. For this to happen, the telephone itself and the Bluetooth® function in the
telephone must be switched on and all active Bluetooth® connections to other units must be
disconnected. In some cases, further inputs may have to be made on the telephone.
Bluetooth® profiles
When a telephone is connected to the mobile phone interface, data is exchanged via one of
the Bluetooth® profiles.
If a telephone is connected via HFP to the telephone control system, you can make calls
wirelessly via the hands-free system. Many other mobile phone interface functions are not
available. The vehicle's exterior aerial can not be used for this. Observe information on
using mobile telephone systems in the vehicle ⇒BookletOwner's Manual,.
If MAP is supported by a telephone connected with the mobile phone interface, you can
receive, display and send short messages (SMS) ⇒ Text messages (SMS) menu .
Profile for displaying track information and control of playback in the telephone.
NOTICE
If approval is made via the telephone, the Message-Access-Profile (MAP) and the Phonebook-Access-
Profile (PBAP) are automatically linked with the Hands-Free-Profile (HFP). If the telephone is
connected with the Advanced Audio Distribution Profile (A2DP), the Audio Video Remote Control
Profile (AVRCP) is also automatically connected.
First read and observe the introductory information and safety warnings⇒ Introduction
If a telephone is connected via Bluetooth® Hands-free Profile (HFP⇒ Settings ) with the mobile
phone interface, you can make a wireless call via the hand-free facility.
Observe information on using mobile telephone systems in the vehicle ⇒BookletOwner's manual,.
Explanation of the abbreviations and terminology in the Table ⇒ Assignment to a user profile .
Device 1 Device 2
HFP A2DP/AVRCP
HFP
Convenience telephony
First read and observe the introductory information and safety warnings⇒ Introduction
Convenience telephony connected to the vehicle's external aerial supports numerous frequency
bands.
If a telephone is connected via Bluetooth® Hands-free Profile (HFP⇒ Bluetooth® ) with the mobile
phone interface, you can make a wireless call via the hand-free facility. With the convenience
telephony function, this takes place using the external aerial of the vehicle. This reduces the
radiation in the vehicle and also improves reception quality via an additional aerial amplifier. Devices
that are compatible with the Qi standard can also be charged wirelessly.
The active telephone must be positioned on the stowage area ⇒ Fig. 38① for it to be connected to
the vehicle's external aerial.
The location of the shelf for the telephone for using convenience telephony is vehicle-dependent
⇒BookletOwner's Manual,.
If the active telephone is positioned correctly, the aerial of the telephone connects automatically to
the vehicle's external aerial.
If the telephone is not connected to the vehicle's external aerial, observe the information about
mobile communications in the vehicle ⇒BookletOwner's Manual,.
Things to note
Observe the following points to avoid compromising the connection between the telephone and the
vehicle's external aerial:
The telephone should not have an overall length of more than around 140 mm.
You should only ever position one telephone on the stowage area ⇒ Fig. 38① .
Remove the telephone from its case or protective cover before positioning it in the stowage area.
Do not place any metallic objects (e.g. keys, coins etc.) in the stowage area. These could become
very hot.
Declaration of conformity
Hereby, Laird Dabendorf GmbH, declares that this LTE-MBC-EU is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration of
Conformity can be found at: http://www.lairdtech.com/doc
Hereby, Laird Dabendorf GmbH declares that the radio equipment type LTE-MBC-EU is in compliance
with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the
following internet address: http://www.lairdtech.com/doc
Fig. 38 Illustration: storage compartment with inlay for wireless charging function.
First read and observe the introductory information and safety warnings⇒ Introduction
The wireless charging function allows energy to be wirelessly transmitted a short distance by way of
electromagnetic induction.
The maximum charging output is 5 watts.
Always place only one Qi-enabled telephone without a protective sleeve with a maximum length of
140 mm ⇒ and ⇒ on the stowage area of the wireless charging feature.
In certain vehicles, a telephone symbol on the insertion mat indicates the middle position of the
wireless charging feature ⇒ Fig. 38① .
To charge a Qi-enabled telephone, place it with the display facing up in the stowage compartment
⇒ Fig. 38 . The charging process then starts automatically. The operating manual or the telephone
manufacturer provides information about whether the telephone supports the Qi standard.
The Infotainment system installed at the factory notifies about the start of the charging operation
and, if necessary, about any external objects with metallic components detected such as coins, keys,
etc. in the stowage compartment. Remove foreign objects as quickly as possible.⇒ .
If the telephone has not been placed correctly or is too large in dimensions, it cannot be detected or
detected correctly. The system may then report a foreign object in the stowage compartment.
Correct positioning in the tray can eliminate the fault.
Qi-enabled telephones that are too large in their dimensions cannot be charged using the wireless
charging facility.
Declaration of conformity
Hereby, Novero Dabendorf GmbH, declares that this WCH-185 is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration of
Conformity can be found at: http://www.novero.com/declaration_of_conformity
WARNING
Do not place any objects made of metal or with metallic components on the tray of the wireless
charging function. Metallic objects can get very hot. That can cause skin burns and fire.
NOTICE
Do not place any ID cards, credit cards etc. with magnetic strips or with a chip in the stowage
compartment with the wireless charger feature. Data stored on the magnetic strip or chip could be
damaged, deleted or rendered unusable.
The charging time and temperature vary depending on the telephone used.
In order to avoid faults, pay attention to the correct position of the telephone on the stowage area.
1) The Qi standard enables wireless charging of suitable Qi-enabled telephones. The wireless
charging function is not available for all vehicle models.
Contacts menu (phonebook)
First read and observe the introductory information and safety warnings⇒ Introduction
It may take a few minutes after the first pairing process until the contacts1) from the paired
telephone are available on the Infotainment system. If necessary, confirm the transfer on the
telephone.
If an image is stored for a contact, this can also be displayed in a list next to the entry.
1) Depending on what device is used, only contacts from the telephone memory may be loaded.
First read and observe the introductory information and safety warnings⇒ Introduction
To send, receive and display text messages (SMS) on the Infotainment system, the connected
telephone must support the Bluetooth® profile MAP⇒ Bluetooth® profiles .
Due to the large number of possible telephones, it is not possible to guarantee operation of all
functions.
④ Outbox: open the outgoing SMS folder. This is where text messages are stored that have not
yet been set.
⑤ Drafts: open the drafts folder. This is where SMS messages that have been stored as a draft
are kept.
⑥ Open the Templates menu: select a text template from the list.
When route guidance is active, a template containing the current destination is available (Am
on my way to <...>).
⑫ Open the Templates menu: select a text template from the list; see also ⑥.
⑭ Add additional recipients by entering a telephone number or adding them from the contact
list.
⑮ Sending an SMS.
First read and observe the introductory information and safety warnings⇒ Introduction
The favourites (speed dial buttons) ⇒ Fig. 42① can be assigned an entry from the contact list.
If an image is stored for a contact, this can also be displayed in the relevant button ⇒ Settings .
All favourites must be assigned manually and are then allocated to a specific user profile.
The functions of favourites (speed dial buttons) are available according to the equipment of the
telephone and Infotainment system.
Favourites functions
To assign favourites: In the PHONE main menu, touch a free function button.
Select the desired contact from the list. If several telephone numbers
are stored for the selected contact, select the desired number.
To edit favourites: In the PHONE main menu, touch and hold the favourite until the contact
list opens.
Favourites functions
Select the desired contact from the list. If several telephone numbers
are stored for the selected contact, select the desired number.
To delete favourites: A favourite can be deleted under Manage favourites in the User profile
settings menu ⇒ Settings .
To make a connection In the PHONE main menu, briefly touch an assigned favourite button to
with a favourite: dial the telephone number stored under that button.
Contacts stored as favourites are not updated automatically. If a contact stored as a favourite is
changed on the telephone, the function button must be assigned again.
First read and observe the introductory information and safety warnings⇒ Introduction
A maximum of 4 user profiles can be stored for telephones in the telephone control system. If
another telephone is paired, the user profile which has not been used for the longest amount of
time will automatically be deleted.
Each user profile has telephone book data, call lists and settings stored in the User profile settings
menu.
If the telephone is reconnected to the telephone control system, the data and settings are available
again.
If you edit phonebook entries on the telephone while it is connected, you can start a manual update
of the phonebook data via the User profile settings menu. The telephone book will automatically be
updated after a the telephone has made another connection.
Active telephone
Passive telephone
Incoming telephone calls can be accepted and conducted via the mobile telephone interface.
Outgoing telephone calls can only be conducted via the mobile phone interface if they are started on
the telephone.
Settings
Menu and system Settings (SETTINGS)
The range of possible settings depends on the country, the device and the vehicle's equipment
specification.
OR: press the MENU Infotainment button and then touch the Settings function button.
WARNING
Adjusting settings
The range of possible settings depends on the country, the device and the vehicle's equipment
specification.
To adjust the settings for a certain function, touch the appropriate function button. Changes are
automatically stored when a menu is closed.
Switch off screen (in 10 seconds): when this function is activated, the screen switches off if no
button is pressed on the Infotainment system for about ten seconds. Switch the screen back on
again by touching the screen or pressing an Infotainment button.
Confirmation tone: activates the confirmation tone that sounds when a function button is
touched.
Function button: effect
Show clock in standby mode: the screen shows the current time when the Infotainment
system is in standby mode.
GPS: the time and date can be selected using the Time zone function button. The function
buttons Time and Date for manual entry are then inactive.
Manual: the time and date can be entered manually using the function buttons Time and Date.
Time format: select the format for the time display (12 or 24-hour).
Date format: select the format for the date display (dd.mm.yy, yy-mm-dd or mm-dd-yy).
Language: select the desired language for text and voice output.
Mobile device data transfera) Settings for operating the Infotainment system with apps on mobile
devices (e.g. change track in media mode).
Support apps: the protocol interface to apps on mobile devices is active. Deactivating the
function means that no further settings can be made.
Confirm: actions carried out on an app must be confirmed prior to implementation on the
Infotainment system.
Allow: actions carried out on an app are implemented without further confirmation.
Remove safely: remove the relevant data medium from the system. The function button is greyed
out once the data medium has been ejected from the system.
Factory settings: Resets to the original settings and deletes the selected entries and settings.
System information: displays the system information (serial number, hardware and software
versions).
Update softwarea): update your software version. Do not remove an SD card while the software
is being updated.
Online downloada): touch the function button to import, for example, POIs that were created in
your Car-Net user account ⇒ Volkswagen Car-Net services , see www.volkswagen.com/car-net.
Car-Net (online services): registration and settings for Volkswagen Car-Net services, see also
⇒ Volkswagen Car-Net services .
Serv. Management: status display for available Volkswagen Car-Net services ⇒ Volkswagen Car-Net
services . The respective services can be enabled and disabled individually.
WARNING
The range of possible settings depends on the country, the device and the vehicle's equipment
specification.
OR: press the MENU Infotainment button and then select Sound.
WARNING
Adjusting settings
The range of possible settings depends on the country, the device and the vehicle's equipment
specification.
To adjust the settings for a certain function, touch the appropriate function button. Changes are
automatically stored when a menu is closed.
Voice Enhancera): switches the voice enhancer on and off, and adjusts the transmission volume.
Navigation announcementsa): to set the output volume for the acoustic navigation
recommendations.
Volume adjustment: to define the scope of the speed-dependent volume control. The audio
volume is automatically increased as the vehicle speed increases.
AUX volumea): sets the playback volume of audio sources that are connected via the AUX-IN
Function button: effect
Bluetooth audioa): sets the playback volume of audio sources that are connected via
Bluetooth®⇒ Adjusting the volume of external audio sources .
The crosshair shows the where the sound is currently focused in the car's interior. To move the
sound focus, touch the required position on the interior view or use the arrow buttons to change
the position. To place the focus of sound at the centre of the interior view, touch the function
button between the arrows.
Confirmation tone: activates the confirmation tone that sounds when a function button is
touched.
Profile: sets the sound character by choosing from four preset tone profiles (Authentic, Soft,
Dynamic or Speech).
Individual: sets the sound focus. The crosshair shows the where the sound is currently focused in
the car's interior. To move the sound focus, touch the required position on the interior view or
use the arrow buttons to change the position. To place the focus of sound at the centre of the
interior view, touch the function button between the arrows.
Profile: select from four preset sound focus areas that are optimised for the specified positions
(Front L, Front R, Rear or Front + rear). Select the required sound focus area by touching it.
WARNING
Accidents and injuries can occur if the driver is distracted.
b) Function omitted for units with Dynaudio. The settings can be modified in the Dynaudio menus.
The range of possible settings depends on the country, the device and the vehicle's equipment
specification.
If you need to increase the output volume of an external audio source, first lower the volume on the
Infotainment system.
If the sound from the external audio source is too quiet, increase the external audio source's output
volume. If this is not sufficient, set the input volume to Medium or Loud.
If the sound from the connected external audio source is too loud or distorted, lower the output
volume on the external audio source. If this is not sufficient, set the input volume to Medium or
Quiet.
WARNING
Abbreviations
Abbreviation Definition
A2DP Generic technology for the transmission of audio signals via Bluetooth® (Advanced
Audio Distribution Profile).
AVRCP Universal technology for remote control of audio sources via Bluetooth® (Audio
Video Remote Control Profile).
DAB Digital broadcasting standard for digital radio (Digital Audio Broadcasting).
Abbreviation Definition
RSS Format for simple and structured publishing of changes on websites (Really Simple
Syndication).
WPS WLAN standard for set-up at the push of a button (Wi-Fi protected setup).
Volkswagen AG works continuously to develop and further improve all models. Please understand
that we must therefore reserve the right to alter any part of the vehicle and its equipment or
technical specifications at any time. The data provided concerning scope of delivery, appearance,
performance, dimensions, weights, fuel consumption, standards and vehicle functions are all correct
at the time of going to print. Some of the equipment described might not yet be available in a
particular vehicle (information can be provided by your local Volkswagen dealership), and some
equipment may not be available in certain countries. Subject to alteration and amendment. No legal
commitment may be inferred from the information, illustrations or descriptions in this manual.
Printed in Germany.
© 2017 Volkswagen AG