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MARUTI SUZUKI ARENA

SALES CONTEST
H1’21-22

Contest Flow & Instructions


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Agenda

Contest Online Round


Methodology Round 1

Main Round
Instructions
Round 2 & 3
For Participant

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Contest Approach

• Entire Contest Rounds (Online + Main) shall be conducted in Digital


Mode

• In Online Round, assessment shall be conducted via exclusive Web


Link

• Main Round will be conducted through WebEx Platform

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Contest Methodology

Digital Digital Digital

ONLINE ROUND MAIN ROUND WINNERS


Elimination Combined Score of Round
2&3

Passing Criteria Passing Criteria


CERTIFIED
>=50% >=80%

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Requirements – Hardware & Internet

Round 1 & 2
• Android Smartphones - version 8.0 or later and minimum 3 GB RAM
• iPhone - iOS version 13.7 or later
• Functional Front & Rear Camera
• Wi-Fi/Mobile Data – Good Network Coverage
• Minimum Internet Speed
o 2-3 Mbps for Online Round
o 8-10 Mbps for Main Round

• Participants in areas with low internet bandwidth/ rural areas are required
to travel to areas/ cities with better internet bandwidth

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Online Round

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Round 1 - Online Assessment
TOPIC COVERAGE

Brand MSIL Products Basic Automotive Technology

Advanced Technology Maruti Suzuki Sales Process Value Added Services

Participants clearing this round will qualify for the Main Rounds
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Round 1 - Online Assessment
1. Online assessment will be conducted through an exclusive assessment Web Link.

2. All eligible participants will receive the Web Link for the Online Assessment.

3. Participants are required to appear for the assessment using unique Login
credentials.

4. Web Link and Login Credentials will be provided by the FSDM to the Dealers’
GM/ TDM, 2 days prior to the assessment date.

5. Assessment consists of MCQ based questions

6. Maximum Time Limit to attempt the assessment is 30 minutes

7. Please note this assessment will not be available on currently available digital
platforms (i-Learn & i-Train).

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Round 1 Instructions
01
Keep the mobile on Do Not Disturb mode or avoid all incoming calls during the assessment.

02
Position the mobile phone/laptop/Tab in such way (1 Feet away) to capture your face and the surroundings.

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Do not move out from the camera view during the assessment. Participants will be continuously monitored via the device
camera.

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It is mandatory for the participants to approve camera permission when prompted by the web browser before the start
of assessment. In case the camera permission is denied by the participant, assessment will not start.

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Round 1 Instructions
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During the assessment, do not change the window/application on your device or else the assessment will be terminated.

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No brochure/reading material/books allowed during the assessment

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No discussion/cross talks should happen during the assessment

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In case of any lapse or deviation from the above mentioned points, the participant will be disqualified

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In case the assessment is interrupted due to any technical issue, it will resume from where you left after you re-login

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Visit the Web URL

www.xxxxxxxxxxx.com

Participants to open the Web URL provided

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Online Assessment Preview

12345
XXXXXX

Enter your MSPIN & Password to LOGIN

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Online Assessment Preview

Click here on the button to proceed

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Online Assessment Preview

Click and choose your desired language for Assessment

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Online Assessment Preview

Read all the instructions carefully and click here

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Online Assessment Preview

Countdown of 30 mins for assessment will start immediately after you click here

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Online Assessment Preview

All the questions attempted will be shown in green colour


Use ‘NEXT’ & ‘PREVIOUS’ Buttons to navigate through questions
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Online Assessment Preview

Review to confirm that you have answered all the questions

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Online Assessment Preview

Click here to Submit all the answers and finish the assessment

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Online Assessment Preview

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Main Round

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Main Round (Round 2 & 3)

1. All qualifying participants from Round 1 will receive a WebEx


link for the Main Rounds Assessment

2. A dedicated time slot of 20 minutes will be assigned for each


participant

3. The details regarding the WebEx and time slot will be shared by
the FSDM to the Dealers’ GM/TDM.

4. Participants to join the WebEx link 10 min advance

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Main Round Instructions

01 02 03

3-Step Red Flag Participants have to sit


Policy – Participants have to
in such a manner that
Warning 1 show surroundings on
Warning 2 surroundings
Assessor request
3rd Warning - Disqualification are clearly visible

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Main Round Instructions
04
The candidate should possess any valid
Government approved ID Proof Aadhar/Pan
Card/Driving License/Voter ID and a Maruti
Dealer ID Proof (with the proper dealership code of
the respective region/location/area)

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In case, participant is not carrying Dealer ID Card,


he should have a letter with his Photo duly attested
by the GM on dealership Letter head with the
latest date

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Main Round Approach

Assessor

Tablet for conducting Evaluation Laptop for recording Scores

Participant Mobile Phone for Taking Evaluation

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Process Flow

Click on provided WebEx link to join the assessment


(10 mins in advance)

Wait for the assessor to admit you in the WebEx


assessment

Show your Government ID and MSIL dealer ID to the


assessor

Start Assessment as per the assessor’s instruction and


screenshare

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Main Round

Round 2A Round 2B

DIGITAL DEMO for


RM/ TEAM ANALYSIS VIRTUAL
for SRM TEST DRIVE
Combined Score of Round
2&3

Round 3A Round 3B Round 3C Passing Criteria >=80%

COMPETITION MSIL SOFT SKILLS


CHECK TECHNOLOGY ASSESSMENT

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Visit the WebEx Link

www.webexmeet.com/xxxxxxx

Please contact your TDM/GM for the Webex link to join the main round

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Round 2A – Digital Demo (for RM)

Assessor will use


a Randomizer to
select the car

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Round 2A – Digital Demo (for RM)

Front

Participant needs Functions


MID Operation
+
to explain / Front
perform DEMO Interior
Rear
for selected
Seat
position Safety
+
Auto Gear Shift
Technology

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Round 2A Team Analysis (for SRM)

Assessor will provide


statistics of a team,
the Participant (SRM)
needs to answer
questions based on
the case-study

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Round 2B – Virtual Test Drive

Participant to talk about Signal


the car features at the
different situations/
scenarios.
Uneven Road

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Round 3A – Competition Check
Vs Competition Compare with…

+ COMPETITION CAR 1
+
Participant needs to +

explain how the


displayed MSIL car is
better than the +
+
COMPETITION CAR 2
competition car

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Round 3B – MSIL Technology

TECHNOLOGY 1
Assessor will use
Randomizer to select
any one technology,
participant needs to TECHNOLOGY 2
explain.

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Round 3C – Soft Skill Assessment

SCENARIO 1

SCENARIO 2
Assessor will use
Randomizer to select SCENARIO 3
any one Scenario
SCENARIO
SCENARIO 4 3

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Round 3C – Soft Skill Assessment

Which car to
Pitch?

Customer Profile Objection Handling

Participant’s ability to
Negotiate & Close the
Deal shall be analyzed Booking Negotiation

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Wish you all the best for the
Sales Contest

THANK YOU !

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