Keys to

Breakthrough
Coaching
with Marcia Reynolds
 Overcoming your stuck
points to have a greater
impact on your clients,
their organizations, and
the world.
With Marcia Reynolds, PsyD, MCC

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Over the years, the
conflicts around what
coaches should, or
should not be doing has
created confusion and
misunderstanding.

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Four Keys to Breakthrough Coaching

What coaches tell me…

• “There so many rules, lists, and violations…
and so many definitions of “good coaching.”
• “I am drowning in the sea of coaches.”
• “I struggle with explaining to potential clients the benefits of
working with a trained coach focused on continuous
improvement.”
• “Especially now, I often get stuck, not sure where the coaching is
going.”

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What difficulties have
hindered your progress -

Your Business development?

Enhancing your skills as a coach?

Write your answers in the Chat Box

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 Slowing Economies
Dark side of abundance

Finding good quality

ongoing development
opportunities

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Four Keys to Breakthrough Coaching

My intention is to launch your

journey to...

Elevate Impact Overcome Stuck Feel More Fulfilled Grow Your Business
Elevate the impact of Never be at a loss of Deepen your sense Get results that
your coaching what to say or when of fulfillment and generate more
conversations to shift direction satisfaction business

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 My Journey
1 First Obsession - Prove my place
2 Second Obsession - Figure out
what happened so I can help others
grow
3 Third Obsession - Coaching
4 Fourth Obsession - Share my
obsessions in hopes other people
also get obsessed with coaching

WE ARE A FORCE IN
THE WORLD

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My mission is to uplift the
consciousness of the world by
using a coaching approach in all
our conversations, transforming
hearts as well as minds.

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Four Keys to Breakthrough Coaching

What most excites you about what you

are learning?
What is inspiring you to learn more?

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Breakthrough Coaching
- Going beyond stuck
Why the Discomfort of Breakthrough is good
Shifting Resistance
Using Reflective Inquiry to Get Quick and
Life-Changing Results
Balancing the Structure and Flow of Coaching

11
Four Keys to Breakthrough Coaching

“It’s hard to
learn when you
Why Coaching? already know.”

You can’t just tell - Amy Edmondson, PhD

people to change.
They are stuck in
“Reality is an
their stories. illusion, albeit a
very persistent
one.”

- Albert Einstein, PhD

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Four Keys to Breakthrough Coaching

How Humans
My Identity
Learn
Your Brain is a box
of Stories
My Stories

The stories create the invisible blocks -

We coach them to see their stories.
Their reactions prompt them to change. My Reality

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Four Keys to Breakthrough Coaching

Disruptive reflections and

curious questions make
people pause and look into
their stories…

…opening the door to seeing

themselves and the world
in different ways.

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Four Keys to Breakthrough Coaching

How Humans
Learn

Insight-Based Learning
(not fact - or fear - based)
happens at the “aha”
moment of breakthrough.

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Four Keys to Breakthrough Coaching

TRANSFORMATION IN COACHING
The new truth, new meaning comes
from a break in knowing
(breakthrough) so learning can occur.

With a new view of self/reality, choices

are made and behavior changes.

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Four Keys to Breakthrough Coaching

THE DISCOMFORT ZONE:

Learning happens in the
moment of uncertainty.

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Four Keys to Breakthrough Coaching

COURAGEOUS COACHING
Realizing what is wrong with our stories is often uncomfortable!
Reactions range from laughter to anger, but often start with a
blank stare.

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Courageous
Coaching
Coaches need to develop
sensory awareness to create
a safe space for the
breakthrough process to
unfold…
Even when clients are
resistant and uncomfortable!

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Breakthrough Coaching
- Going beyond stuck
Why the Discomfort of Breakthrough is good
Shifting Resistance
Using Reflective Inquiry to Get Quick
and Life-Changing Results
Balancing the Structure and Flow of Coaching

20
Four Keys to Breakthrough Coaching

What are your greatest coaching fears?

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Four Keys to Breakthrough Coaching

Compassionate Detaching
Getting attached in coaching is a bad habit.

First learn how to discern your reactions from theirs so you can clear
your body and mind from bias and distraction, then…

Notice and release the energy of their emotions so you can offer
what you picked up for them to confirm, deny, or begin to reshape
their story.

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 In addition to sensory
awareness and emotional
intelligence, you will learn
Three how to embody a coaching
Mental Habits mindset with these habits in
the Breakthrough Coaching
program:
Mastery is a deepening
of presence, not the Align your brain
perfection of skills. Receive (don’t just listen)
Catch and release
discomfort while coaching

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 Curiosity
(brain)
Mental Habit #1
Align your brain

What cultivates trust and safety? Compassion

(heart)

Open Nervous System =

Full Body Presence +
Compassionate Detaching
Courage
To receive what they offer, and to (gut)
create psychological safety.

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Four Keys to Breakthrough Coaching

Emotional Reactions - Do I Need to Shift?

NEUROLOGICAL RESPONSES Angry

Afraid
Bored
Distrustful
Depressed Relief Confident
Agitated
Disappointed Inspired
Lightness Resentful
Hopeless Hopeful
Gratitude Overwhelmed
Resigned Trust Excited
Frustrated
Lonely
Confused
BIOLOGICAL RESPONSES Guilty

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Mental Habit #2

Receive,
Don’t Just Listen

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 Non-Reactive
Empathy
R Receive with no judgment
A Appreciate their experience
R Reflect what you noticed
E Explore how their words and
emotions relate to their desired
outcome

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Four Keys to Breakthrough Coaching

Mental Habit #3
Catch and Release Judgment
We are all judgmental as a part of survival.

Can I catch my judgment before it impacts my coaching?

Can I release my bias about what is right, wrong, and what is a

better way?

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Give up knowing
Be curious
Believe in their potential
- they are creative, resourceful
and whole.

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Four Keys to Breakthrough Coaching

What is your greatest frustration with coaching?

What would be most useful for you to develop?

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Breakthrough Coaching
- Going beyond stuck
Why the Discomfort of Breakthrough is good
Shifting Resistance
Using Reflective Inquiry to Get Quick
and Life-Changing Results
Balancing the Structure and Flow of Coaching

31
Coach the Person,
not the Problem

Help them see their

stories, and beyond.

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Examples of reflective statements include:

Summarizing and encapsulating multiple issues and desires based

on key descriptor words they stress or repeat.

Offering observations when clients deflect, hesitate, or show

resistance.

Bottom-Lining the stated outcome with perceived blocks.

Noticing energy and emotional shifts in their gestures, voice,

and behaviors.

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When you don’t allow
the full processing of
emotions, you deny
people their humanity.

Coaching = a safe place

where people can fully be
themselves and through
conversation, discover new
ways to achieve their desired
outcomes.

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Breakthrough Coaching
- Going beyond stuck
Why the Discomfort of Breakthrough is good
Shifting Resistance
Using Reflective Inquiry to Get Quick
and Life-Changing Results
Balancing the Structure and Flow of Coaching

35
Four Keys to Breakthrough Coaching

Where do
you start?
Discover what they really
want that they don’t have
or are afraid to choose.

Then keep them on

track to get it.

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Four Keys to Breakthrough Coaching

End on a
Solid Note
Verify insights,
actions, and progress.

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Four Keys to Breakthrough Coaching

They must articulate

the insight for it to be real.
Ask about all “light bulb moments.” What is clear now? What
is emerging?

Before they sum up, ask again.

Acknowledge their willingness and progress.

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Four Keys to Breakthrough Coaching

What most excites you about what you are learning?

What is inspiring you to learn more?

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Breakthrough
Coaching
with Marcia Reynolds

40
Breakthrough Coaching

Are you developing yourself at the same rate of

change as your clients, their organizations, and
the world?

Where are you today in your coaching, and what can you envision
for yourself a year from now? Are you willing to do what it takes to
fill in the gap?

How well do you integrate “being a coach” vs. “using coaching

skills”? Would you like to show up in the world as a powerful
coach?

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Breakthrough Coaching

The best way to build a coaching

business is to be a great coach!

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Breakthrough Coaching – Modules Overview

Breakthrough Coaching

Module 1: The Science of Learning:

The power of awareness-focused coaching

Module 2: Developing a Coaching Mindset:

Aligning body, mind, and spirit in preparation for
coaching

Module 3: Coaching the Person, not the Problem:

Making coaching a mind-changing experience

43
Breakthrough Coaching – Modules Overview

Breakthrough Coaching

Module 4: Goaltending:
What does your client really want?

Module 5: Brain Hacking:

Coaching the Story

Module 6: New and Next:

Clarifying insights and commitments

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Join Breakthrough Coaching
Program to...
Create powerful, breakthrough results with your clients on a
consistent basis using your own style and voice.

Overcome your coaching blocks while creating new habits to

increase both your impact and personal satisfaction with your
coaching.

Elevate your client satisfaction and develop a “story bank” to

use with potential clients.

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Wherever you are today, take your coaching to the next level!

Are you just starting out? Imagine yourself feeling confident and
courageous with all of your clients.

Have you been coaching for years? Let me help you accelerate
your path to mastery.

Even when you are wearing a different hat – leader, parent, or

colleague – you will learn new ways to make all your
conversations transformational.

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Breakthrough
Coaching
I would love for you to join
me in creating a movement
to raise consciousness on
this planet with coaching.

47
Thank you
Access your exclusive bonus gift:
Breakthrough Tips for Selling to Organizations here.