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ORGANIZATIONAL BEHAVIOUR - II

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DR. S. SRINIVASAN
ASSISTANT PROFESSOR, VGSOM, IIT KHARAGPUR

Module 02:
Lecture 04 : Teamwork Process
ORGANIZATIONAL BEHAVIOUR - II

Teamwork Process

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In the earlier lecture we discussed on the effectiveness of team

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and models on team effectiveness.
Now we will discuss on the teamwork process in this lecture
session.
Teamwork: Concept

Teamwork is about working together as a group toward a common goal

in the organizations. Teamwork is established in the following manner-
 Establishing clear goals for a team

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 Ensuring good balance of the necessary skills and resources of the

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team
 Communicating with each other well

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 Developing mutual trust
 Managing conflict in the team and organization
 Holding people accountable
Teamwork: Characteristics

Effective teams have some special characteristics:

• Shared values: a common set of beliefs and principles about
how and why the team members will work together

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• Mutual trust: confidence between team members that each

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puts the best interest of the team ahead of individual priorities
• Clear vision: a clear direction that motivates commitment to a

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collective effort
Teamwork: Characteristics

• Skill/talent: the combined abilities and expertise to

accomplish the required tasks and work productively with
others
• Rewards: recognition of achievement toward objectives

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and reinforcement of behavior that supports the team's work

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Effective teamwork requires that people work as a cohesive unit.

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Elements of Teamwork
There are five elements of teamwork as shown in the
diagram below:

Communication

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Efficiency Support

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Elements

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Delegation Ideas
Elements of Teamwork

Communication:

Communication vital role for effective teamwork that involves

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consistently updating information, sharing ideas, feeling of respect for

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each team member. Encouraging and motivation also go a long way to get

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the best out of the team members.
Elements of Teamwork

Delegation:

The benefit of strong teamwork is that the leader and the team members

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are allowed to identify all aspects of the duties and responsibilities of every

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work of team and allocating tasks to the most appropriate team members.

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The team with well performing together understand the strengths and
weaknesses of each team member
Elements of Teamwork

Efficiency:

The team cohesiveness helps to develop systems that allow the team to

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collaborate efficiently to complete the assigned task in time and in proper

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order.

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In the process of working team members will understand their capability
so as to share job responsibility accordingly.
Elements of Teamwork

Ideas:

It is the generally accepted term that team members feel more

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comfortable to give suggestions and ideas since when the team works well

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together.

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A sense of respect and mutual trust will enable members to think more
creatively and to do more productive sessions.
Elements of Teamwork

Support:

It is a fact that building bonds of trust and reliance among the team members

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can be extremely important when there will be a challenging situation. They

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can help each other, improving their performance as well as working together

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toward their professional development.
Teamwork Process

Teamwork process has three categories like

• Transition process,

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• Action process and

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• Interpersonal process

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Teamwork Process

 Transition processes:
Teamwork activities based on preparation for future activities.
 Action processes:

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Paying attention to goal-related information and making sure those

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goals are reached.
 Interpersonal processes:

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Manner in which team members manage their relationships
throughout he action and transition processes.
Teamwork Process: Transition

The transition process is the phase during which a team is formed. Activities
performed in this phase include:

• Mission analysis: establishing an understanding of the overall objective

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• Goal specification: identifying and prioritizing the tasks and activities

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needed to achieve the mission

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• Strategy formulation: developing a course of action to reach the goals
and achieve the mission
Teamwork Process: Action
Action processes comprise the phase during which a team performs
its work. Activities include:
• Monitoring milestones and goals: tracking progress toward

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completion of tasks and activities
• Monitoring systems: tracking the use of resources such as

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people, technology, and information

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• Coordination: organizing and managing the flow of team activities
and tasks

• Team monitoring and support: assisting individuals with their

tasks by, for example, providing feedback and coaching
Teamwork Process: Interpersonal

Interpersonal processes include activities which are also, occurred during both
the transition and action processes. These include:

• Conflict management: establishing conditions to avoid disagreement and

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resolving conflict when it occurs

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• Motivation and confidence building: generating the willingness and ability

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of individuals to work together to achieve the mission

• Affect management: helping team members to regulate their emotions as

they work together
Advantages of Teamwork

Some of the disadvantages of teamwork are as follows:

 Facilitates idea generation and creativity

 Improves productivity

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 Boosts employee's morale and motivation

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 Encourages to take risk

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 Promotes experiential learning
 Relieves employees’ stress
REFERENCES

 Aswathappa, K.(2014). Organisational Behaviour, Text, Cases Games. Himalaya Publishing

House, Mumbai

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 Luthans, F. (2011). Organizational Behavior: An Evidence-based Approach, Published by
McGraw-Hill/Irwin,

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 Stoner, A.F. (1984). Management, Prentice-Hall, New Delhi
 Cherrington, D.J. (1989). Organisational Behaviour, Allyn and Beacon, Boston, USA

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 White, D.D. and Bednar D.A. (1986). Organisational Behaviour, Allyn and Beacon, Boston, USA
 S.M. Cutlip, Center, A. H. (1952). Effective Public Relations, Pearson Prentice Hall, USA
 Thomas, K. W. (1976). Conflict and conflict management. In M. D. Dunnette (Ed.). Handbook of
industrial and organizational psychology (pp. 889–935). Chicago: Rand-McNally.
 John Thill and Courtland BoveeThill, J. V., & Bovee, C. L. (2002). Essentials of business
communication. Upper Saddle River, NJ: Prentice Hall.
CONCLUSION

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In the conclusion of this lecture session, we may recap the discussion
held on teamwork and its various processes including advantages and

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disadvantages of teamwork. The learners will gather knowledge on
the overall discussions made in this session.

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In the next session, we will be discussing about teamwork and
leadership. Thank you all.
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