Story:

It is a matter of fact that Delaying and cancelling flight are one of the most concern thing that both
Jetstar and customer care cause it builds the reliability with the user

Definition

So what is the reliability?

It’s the strong relationship that the airline have to build to not only keep the family Customer but also
attract more new one.

At jestar, you can easily believe at our reliability , because of the following reason:

- Jestar ranked 5th the lowest in the number of cancellation in Vietnam as Viet already discuss in
his topic
- For more details, in 2020, Pacific airline has 0% of flight cancelltion
- Moreover, having a flight with Jetstar, you can have chance to get the best service from food to
entertainment so that all you have to do is STOP MAKE IT COMPLICATED AND ENJOY THE
MOMENTS =)))
- Last but not least, Jetstar’ price ticket is affordable, that can help customer can travel to
everywhere without worrying about the price. Especially in holliday seasons with a lot of
voucher, game show help you can get the cheapest tickets

However, competitive opponents always exit in every aspect, airline market is not an exception, this
is some number about Jetstar you may be interested in :

Jetstar is ranked at 6th of the most affordable airlines in VietNam according to toplist.vn in 2021

Beside that, Jetstar also in the top of the airline having most flights per weeks, about 5000 flights,
with various destination from Vietnam to others place in the world : Phillipines, Macau, China,
Korean, ….

Finally, Jetstar is rated on top 4th of good service, especially in food, they provide a numerous menu
not only in Vietnam but other countries. One more things that Pacific airline is slso on the top is the
security, which I would like to introduce Nam to discuss more