Al Gosaibi industries bought a thrashing machine from Gleason

International Inc. The thrashing machine has some problems. Write a

complaint letter to the company.

AL GOSAIBI INDUSTRIES,
P.O BOX 22546,
JUBAIL,
KINGDOM OF SAUDI ARABIA

JULY 11, 2019

Ernie Carlucci,
The Chief Sales Director,
Gleason Manufacturing Inc.
Phoenix, Arizona,
USA

Dear Mr. Carlucci,

I am writing this letter to complain about the problems in the

thrashing machine GF88c which we bought from your company
recently.

We followed the instructions given in the user manual but every time
we switch the machine on,
It starts giving burning smell from the motor. It shows that the
machine is broken and cannot be used.

We contacted the customer service of the company to solve the

problem but of no use. They asked us to follow the user manual or to
contact the Head Office.

We are the permanent customers of your company. We haven't had

such an experience before. We hope that you will take the matter
under consideration and return the machine. We want a refund of the
amount of $ 699. We also want your company to pay us delivery
charges.

We are looking forward to hearing from you.

Yours Sincerely,
ABC
Al Gossaibi Company ordered some printers from Fanateer Techno.
The delivery is late. Write a complaint letter to the shop

Al Gosaibi Industries,
P.O Box 22546,
Jubail,
Kingdom of Saudi Arabia

July 11, 2019

The Managing Director,

Fanateer Techno.
Jubail Industrial City,

Dear Sir,

I am writing to complain about the delay in the delivery of three

printers which we ordered from your company six weeks ago.

Our office needs the printers badly. We ordered three printers six
weeks ago. We have been waiting for the delivery but until now we
haven't received. Your salesman, Rami Baretto is not co-operative at
all.
We contacted the branch and asked them to deliver our order but
they didn’t help. They said that the printers were delivered to a
wrong address.

We are the permanent customers of your company and we haven't

had such an experience before. I hope you will take the matter under
consideration and deliver the printers as soon as possible. If the
problem is not solved in a few days, we will consider taking a legal
action against your company.

I am looking forward to hearing from you.

Yours Faithfully,
ABC