EVIDENCE 4: SAYING WHAT YOUR ROLE IS

CONVERSATION - TEAM N° 1

GRUPO #1
MEMBERS:
CAMILA BARRIOS
JUAN CASTRO
EZEQUIEL PÉREZ
LAURA PINILLA

Provider: good afternoon Mr. Perez. It’s a pleasure for me to talk to you
Manufacturer: Oh, Hi Camila. How are you?
Provider: I´m great, thanks. And you?
Manufacturer: I´m fine. Great to meet you here!
Provider: Of course. Well, I would like to know, how are the payment methods for the
material?
Manufacturer: An avance is given at the time of purchse and then when the material arrive
at our factor, the rest is paiment, all by Bank transfer.
Provider: Excellent, the payment methods seem to me very good
Manufacturer: if it is more comfortable, how long will it take for the soles of shoes and
fabrics to arrive from Indonesia?
Provider: Our processes of creating the soles of the shoes are so quickly, we have different
workers and their soles would be arriving in approximately one week. We promise the
arrival of your shoe soles in excellent condition.
Manufacturer: ok miss Camila we will be attentive.
Míster Juan. How are you doing?
Distributor: very good mr Perez
Manufacturer: I'm glad, Mr. Juan, ¿what kind of logístics do you use to transporte the
dresses?
Distribuitor: we have optimal vehicles to guarentee the timely delivery of the dresses and
their quality.
Manufacture: I think it's excellent
Distributor: ok Mr. Pérez, ¿ how long would the dresses and shoes be ready for delivery?
Manufacture: The white wedding dress, the black suit of the groom and the shoes would
be ready in five days for distribution.
Distributor: perfect mr Pérez, I Will be attentive to any news I communicate, happy
afternoon.
Distributor: hello miss Laura, how are you? A pleasure to great.
Retailer: Hello, Mr. Juan, I am pleased to greet you.
I’m fine Mr. Juan and you?
Distributor: I’m fine too, miss Laura, I would like to know The delivery details of The
customer who ordered the dresses.
Retailer: Wonderful Mr. Juan, let me know.
Distributor: what Is the customer’s delivery address and what number can they contact me
at the time of delivery?
Retailer: The delivery must be made directly in the store, so that the customer can
withdraw their order there, I would like the communication method they carry out with the
store to be by mail
Retailer: Mr. Juan, regarding the distribution I would like to ask you a question, what
would be the packaging method that could be provided so that these dresses arrive in
excellent condition for delivery to customers

Distributor: miss Laura, for The shipping of the dresses we would use cardboard boxes
and tissue papper. Wrapping The dresses very well in the papper, as for the shoes, they
would go in their respective box.

Retailer: Hello, Mr. Jhon, it is a pleasure for me to make your delivery satisfactorily, I
hope we achieve your expectations, I would like to know what your opinion is about our
products and if you would take us into account for a next purchase