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APQP Product
Quality
Planning
2
1 - What is APQP and its benefits?
APQP Definition and Objective according
to AIAG
• Definition
”APQP is a guideline designed to produce a product quality plan
which will support the development of a product or service that
will satisfy the customer”
• Objective
”To facilitate communication with everyone involved to assure
that all required steps are completed on time”.
4
Advanced Product Quality Planning
is supplier’s planning
in compliance with AIAG reference manual
It is a VOLVO
requirement (incl.
RTS, PAA, PHR) as
specified in SQAM
5
What does APQP mean for Volvo?
• Supplier APQP team is responsible for performing the APQP and report to
Volvo team during the APQP review meetings, using the APQP review
check-list
• A very detailed supplier timing chart synchronised with Volvo project milestones
• A very detailed APQP check-list review aiming to identify and manage risks
• A management by project phases (not by activity as it was done in the past)
• A regular Volvo-supplier APQP follow-up meeting with formal reviews prior to
VOLVO releases
• Additional 3 Volvo specific best practices (RTS, PAA, PHR)
6
APQP is supplier's planning that integrates VOLVO
inputs, constraints and deliverables and is synchronized
with VOLVO project milestones
APQP simplified
process flow
7
Volvo Objective for
APQP
Have suppliers develop a relevant
plan for new part launch
Plan for
activities
Volvo - supplier interactions
Deliver to the plan
8
Benefits of APQP Stronger & earlier supplier’s involvement in Projects
100
CSG
9
2 - When to start and how to share APQP
planning and status with Volvo ?
Suppliers should provide the first APQP planning
with their answer to the Request for Quotation
11
How to match with Volvo GDP? Development supplier
VOLVO Project team performs DG FDCG IG PPG RG
APQP activities under its
responsibility and consult Supplier
APQP deliverables
SQE coordinates
completion of
VOLVO APQP APQP APQP APQP APQP APQP
activities with the KICK-OFF PRODUCT DESIGN PROCESS DEVELOPMENT INDUSTRIALIZATION LAUNCH
Project Team review review review review review
12
How to match with Volvo GDP ? Production supplier
VOLVO Project team performs DG FDCG IG PPG RG
APQP activities under its
responsibility and consult Supplier
APQP deliverables
SQE coordinates
completion of
VOLVO APQP APQP APQP APQP APQP
activities with the KICK-OFF PROCESS DEVELOPMENT INDUSTRIALIZATION LAUNCH
Project Team review review review review
13
APQP planning: bad example
Ref.V3P APQP
Project Plan Plan Issue 1 date 10/8-09
Updated: 03/11/09
2009 2010 2011 2012
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Febr Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Febr Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan
Allocatition request
Legend:
KO = APQP Kick-off
Personell BC Training PDR = Product Design Review
PDR = Process Design Review
IR = Industrialization Review
1 ST = 1:st part from Serial
Logistic system Updating communication system SPR = Significant Production Run
LR = Launch Review
14
APQP planning: good example
PROJECT PLAN
P155x project
V3P Gates CG DG FDCG IG PPG LG SOP
Process
Supplier Gates OK to... B-Sample Tool (CS) Deliver
Validation
APQP Gates Process Launch
Industrialization
Design
Kick-Off
Stand: 08.12.2009 2009 2010 2011 2012 2013
NG17 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12
APQP Plan&Review Status W
Training W
Design Reviews W
RTS W
Design & Process Changes & Traceability) W
Definition of Packaging W / V3P
Reduce Variation W
APQP Feedback / Lessons Learned W
Design phase Due Date
Design, FEM Analysis w1004 W
Tier 2 Management - Preliminary Supplier list w0947 W
Special characteristics - Preliminary list w0947 W
DFMA Workshop w0947 W
Preliminary PVR w0949 W
APQP Kick-Off Review w0949 W / V3P
B-sample phase
V3P input (Customer input) w1003 V3P
Product reliability studies & quality goals w1005 W
Product Assurance Plan w1005 W
Investment and capacity plan (BC-Pear update for B-review) w1005 W
Tier 2 Management - Supplier nomination and APQP launch w1005 W
Special characteristics - Product list w1005 W
DFMEA w1105 W / V3P
DFMA Review w1004 W
Prepare B-sample drawings (Brake assembly) w1004 W
Engineering & Material Specifications w1004 W
OK to B-sample Brake Hardware w1006 W
APQP Product Design Review w1008 W / V3P
B-sample drawings to V3P w1009 W
B-sample release at V3P w1012 V3P
Lead time sample parts w1025 W
B-sample control plan w1015 W
Preliminary planning for Process capability study w1015 W
Create B-sample PVR w1020 W
Delivery 2 sets B-sample to V3P w1028 W 4
Release test for vehicle test and assembly of sample brakes w1042 W
OK haulage / Delivery 3 sets for VI testing (ST1) w1043 W / V3P 6
Continue Tests following test plan w1051 W
Vehicle test WT1 V3P
Delivery 5 sets for VI testing (ST1, WT2) w1108 W 10
Vehicle test ST1 V3P
Vehicle test WT2 V3P
Design-Review and adaptation w1050 W
C-sample phase
V3P input (Customer input) w1050 V3P
Update Engineering & Material Specifications w1050 W
DFMA Review w1101 W
PFMEA w1101 W
Investment and capacity plan (BC-Pear update for "Tool"-review) w1101 W
Tier 2 Management - APQP update w1101 W
Special characteristics - Product and process list w1101 W
Plan Measurement system and checking aids w1101 W
APQP Process Design Review w1101 W / V3P
Prepare C-sample drawings (Brake assembly) w1105 W
OK to Tool (C-Sample) w1106 W
Plan PHR (pre-PHR) w1108 W / V3P
C-sample drawings to V3P w1120 W
C-sample release at V3P w1123 V3P
Lead time tooling and sample parts w1127 W
C-sample control plan w1120 W
Planning for Process capability study w1120 W
Create C-sample PVR w1122 W
Delivery 2 sets B-sample to V3P w1131 W 4
Tests following test plan w1207 W
OK haulage / Delivery 10 sets for VI testing (ST2) w1208 W / V3P 20
Vehicle test ST2 V3P
Update Process Flow Chart w1122 W
Create method sheets and process instructions w1204 W
Update PFMEA w1204 W
Process installation w1204 W
Update Process Flow Chart w1204 W
Process Validation
Investment and capacity plan (BC-Pear update for "Process"-review) w1208 W
Tier 2 Management - PPAP and Run@rate w1208 W
Special characteristics - Matrix w1208 W
Finalize engineering drawings and models w1208 W
Validate measurement system and checking aids w1208 W
Pre-Launch control plan w1208 W
OK to process validate w1209 W
PAA w1235 W / V3P
Run @ rate (50 pcs) w1222 W
APQP Industrialization Review w1230 W / V3P
Operator Training, Production trials w1232 W
Packaging Validation w1238 W
Production Control plan w1232 W
Perform preliminary process capability study w1232 W
Production Validation testing w1238 W
Customer PPAP w1235 W
Process Audit / PPAP-sample production / Capacity verification Run w1234 W / V3P
PSW sign-off V3P w1238 V3P
Investment and capacity plan (BC-Pear update for "Deliver"-review) w1240 W
OK to Deliver w1242 W
First assembly axle plant w1307 V3P
First assembly series truck w1309 V3P
PHR w1309 W / V3P
Update Production Control plan w1320 W
APQP Launch review w1320 W / V3P
Investment and capacity plan (Monitor BC-PEAR) w1344 W
SOP supplier / ramp-up w1327 W
SOP axle plant w1334 V3P
SOP truck plant w1336 V3P
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APQP review: the way to share APQP with
Volvo
DEFINITION OBJECTIVES ATTENDEES
16
APQP reviews - Who Does What
Design
engineer
Participates in APQP reviews for Key Components
Ensures that all PRODUCT design , verifications & validations activities are integrated/completed: timing and results
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APQP review reporting file
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APQP review reporting file instruction
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APQP review reporting file: bad example
APQP Review : Kick Off Meeting
Very limited
Volvo
APQP plan Supplier's Participant:
XXX
corrective
Brand:
not secured Volvo's Participants: action plan Next GDP Milestone: 20/08/2009
20/08/2009
XXX Review Date:
pilot part referen PN issue 2
Issues
/ Does recovery
Volvo's Supplier's Open Close 90%-
task # Expectations Comm GYR plan secure APQP Corrective Actions / Resolution Plan Due Date Completion 20% 40% 60% 80% Risk Level
Responsible Responsible Date Date 100%
ents / plan ?
Risks
1 APQP REVIEWS & MANAGEMENT SUPPORT R Risk waiting 10
Has the contact directory been completed and signed with VOLVO & Supplier stakeholders from all
G 0
functions ?
Are major issues and actions are documented in APQP Issue list? (To be filled in at the end of
G 0
the review)
Is there any major APQP roadblock that will create an uncontainable risk now or in the foreseeable
R No See Red below. 100
future ? (To be filled in at the end of the review)
Are all APQP reviews planned and match Components milestones. G 0
Are there sufficient personnel identified to cover all APQP activities (e.g. engineering testings,
G 0
Control plan requirements, problem solving ,…)
2 APQP PLAN & TIMING CHART Y OK waiting 3
Have the main project milestones been communicated to the supplier ? (drawing release/ Prototype
G Yes 0
builds/tooling release/PPAP/ SOP)
Has this resulted in a returned feasible and confirmed time plan from the supplier ? G Yes To be sent to 3P P.Johansson w927 w929 W934 0
If critical path needs specific resolution has the action plan been defined. G Yes To be sent to 3P P.Johansson w927 w929 W934 0
Is the cosigned timeplan approved ? G Yes To be sent to 3P P.Johansson w927 w929 W934 0
Does the timeplan include (non exhaustive list): product design, process design, tooling/equipement
Sub-supplier PPAP delivery date not Tony
development and up to run off, DVP, product/process validation, supplier chain and shipment, Y Yes w927 W935 5
confirmed due to outstanding sourcing. Johansson
prototype, tier 2 plan ?
3 CUSTOMER INPUTS Y OK waiting 1
Development Supplier
Has supplier got from Volvo the latest version of the Technical Requirements and/or functionnal
NA
NA
0
0
Risk level not
Specifications ?
Are Interfaces in the full environment given by Volvo ? (First Space Envelope, Packaging Module) NA 0 assessed
Non Development Supplier NA 0
Are the PVR and related documents available at the latest issue ? G Yes PVR and drawings to be sent Ingemar Dagh w927 w934 w934 0
All concerned : NA 0
Are technical specifications relevant according to the design goals based on supplier know how ? G 0
Does the supplier understand all the applications and intended end uses of the part/ marterial for all
G 0
customers? Included Part functionnality ?
Tony
is the supplier compliant to our Key element Procedures Y Yes SQAM to be commented T.Larsson 1
Johansson
Does the supplier have and understand ISO/ TS 16949, FMEA manual, SPC Manual, Measurement
G 0
Systems Analysis Manual , PPAP Manual , APQP and Control plan Manual ?
Has the supplier taken acknowledgement of VOLVO APQP instruction, and Toolboxes, has he
G 0
understood VOLVO expecatations ?
has the supplier taken acknowledgement of all the necessary VOLVO's corporate standards G 0
Are National and International Core Standards available at Supplier (list to be submitted with the
G 0
RTS compliance matrix)
4 MARKETING STRATEGY NA OK 0
Non Applicable at this stage NA 0
5 BENCHMARK DATA G OK waiting 0
Has similar products lessons learned been considered to answer to RFQ ? G 0
Has similar processes lessons learned been considered to answer to RFQ (in term of technologies,
G 0
best practices in lean, reliability … )?
PRODUCT RELIABILITY STUDIES
6 R Risk 6,7
& QUALITY RELIABILITY GOALS waiting
Is quality past experience (customer and internal PPM, field failures,campaigns, process Internal traceability of process data 1:st
Y No Niklas Fallgren w927 50
capabilities) have been taken into account for setting up quality and reliability targets ? report week m36, traceability to be presented
- According to supplier experience? Y No Internal traceability of process data Niklas Fallgren w927 50
-According to Volvo's experience? Y No Internal traceability of process data Niklas Fallgren w927 10
Have historical campaign and warranty data been reviewed? NA 0
Have solutions been shared to avoid reccurence? G 0
Have APQP feedback and lessons learned been taken into account ? G 0
Tony
Has a PPM agreement been signed? R No No agreemnet signed reg PPM level T.Larsson w927 w935 50
Johansson
Tony
Are PPM at VOLVO expected level, and can this level be justified ? R No No agreemnet signed reg PPM level T.Larsson w927 w935 10
Johansson
Are a Field failure frequency at VOLVO expected result? Can this level be justified ? G 0
7 PRODUCT ASSURANCE PLAN Y OK waiting 1
Data from Customer req. PTC's. Visit
Is the assistance of the customer’s quality assurance or product engineering activity needed to Tony
Y Yes customer (axle plants) when prototype builts Pär Johansson w927 1
develop or concur to the control plan? Johansson
are delivered.
Has the supplier identified who will assure quality interface with the customer? G 0
Has the supplier identified who will asssure quality interface with tier2 suppliers? G 0
Has the supplier the ability to build the PAP that links its Quality Management System elements and
G 0
Volvo APQP documents ?
20
APQP review reporting file: good example
APQP Review : Kick Off Meeting
Brand: XXX
Supplier's Participant:
XXX Model / Program: XXX
21
3 – Where to find APQP information
and Volvo templates / guidelines
Information, guidelines and templates
• APQP manual from AIAG
http://www.aiag.org
23
4 - What are Volvo APQP specifics
(best practices)
RTS - Review of Technical Specification
25
PAA - Product Application Agreement
26
PHR - Part Handling Review
The Part Handling Review •The PHR ensures the Expected attendees :
(PHR) is a signed agreement supplier agrees (by written
between Volvo and a supplier. •Volvo Manufacturing team
approval) on the
Physical visits to all VOLVO INDUSTRIAL •Supplier team
plant areas shall be conducted ENVIRONMENT &
for PHR •SQE
PROCESS with which the
part he delivers is •Buyer
assembled on
Trucks/Powertrain units.
27
5 – Conclusion: what to keep in mind
APQP – What to keep in mind ?
• APQP is owned by supplier and reported to Volvo,
using the APQP review file
• APQP plan takes into account the VOLVO constraints
• Supplier provides his first APQP plan with the answer to the Request
for Quotation
• It is reviewed at least at each APQP review meeting
• APQP should contain enough details to be understandable
• Critical path and risk areas should be identified
• The plan must drive actions
• There will be problem: they must be fixed or escalated
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Glossary
• APQP: Advanced Product Quality Planning
• DFMEA: Design – Failure Mode and Effect Analysis
• DVP&R: Design Validation Plan and Report
• GDP: Global Development Process
• GPS: Global Purchasing System
• MSA: Measurement System Analysis
• PAA: Product Application Agreement
• PFMEA: Process – Failure Mode and Effect Analysis
• PHR: Part Handling review
• PPAP: Production Part Approval Process
• QDCF: Quality Delivery Cost Features
• RFQ: Request For Quotation
• RTS Review of Technical Specification
• SQE: Supplier Quality Engineer
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