INSTITUCIÓN EDUCATIVA LICEO TAME

SEDE PRINCIPAL AÑO 2021

TEACHER: Lic. Eliana Yeraldí Sánchez Rolón WORKSHEET #: 4 TIME: 5 hours

SUBJECT: English DATE OF BEGINNING: Oct 27th 2021
GRADE: 9th DATE OF DELIVERY: Nov 5th 2021
TOPICS: OFFERING HELP / ASKING FOR HELP – GIVING
PERIOD: 3rd
AND RESPONDING TO GOOD AND BAD NEWS – TELEPHONE
EXPRESSIONS.

Solve the exercises on theses papers or transcribe them on the notebook and solve them there.

A. ORGANIZE THE WORDS TO MAKE SENTENCES FOR OFFERING HELP, ASKING FOR HELP, ACCEPTING
OR REFUSING THE OFFER, POSITIVE OR NEGATIVE RESPONSES. THEN, WRITE THEIR MEANING IN
SPANISH.

1. can’t / afraid / I’m / I

I´M AFRAID I CAN´T
________________________________________________________________________________
ME TEMO QUE NO PUEDO
________________________________________________________________________________
2. you / me / ? / help / let
let me help you?
________________________________________________________________________________
¿me dejas yudarte?
________________________________________________________________________________
3. sorry / well / now / I’m / can’t / I
well i´m sorry now i can´t
________________________________________________________________________________
bueno lo siento ahora no puedo
________________________________________________________________________________
4. me / you / favor / could / a / do / ? / possibly
could you possibly do me a favor?
________________________________________________________________________________
¿posiblemente me podrias hacer el ?
________________________________________________________________________________
5. mind / sure / wouldn’t / I
i sure wouldn´t mind
________________________________________________________________________________
seguro que no me importaria
________________________________________________________________________________
6. with / ? / look / could / some / you / help / you / do / if / as
________________________________________________________________________________
________________________________________________________________________________
7. kind / would / thank / that / be / so / you
________________________________________________________________________________
________________________________________________________________________________
8. give / a / can / ? / hand / I / you
________________________________________________________________________________
________________________________________________________________________________
9. honest / quite / well / right / to / I’m / be / busy / now
________________________________________________________________________________
________________________________________________________________________________
10. right / no / all / really / it’s
it´s really not all right
________________________________________________________________________________
de verdad no esta todo derecho/correcto
________________________________________________________________________________
B. CHOOSE THE CORRECT OPTION FOR EVERY QUESTION.

1. Would you mind helping me out?

a. No, thank you. 4. Do you need a hand?
b. Yes, please. a. I’d really like that.
c. No, I don’t mind. b. Sure, what is it?
c. Well, I can’t now. I’m sorry.
2. May I offer my assistance?
a. I’ll see what I can do. 5. Is there anything I can do?
b. I’m sorry, I can’t. Is that Ok? a. No, don’t bother, really.
c. I would love the help! b. Yes, I would.
c. Okey, no problem.
3. I wonder if you could help me with this?
a. No, really. I can manage. 6. Could you help me for a second?
b. I can help you later on, but not just now, a. You’re most kind.
sorry! b. My pleasure.
c. That’s very kind of you. c. No, don’t worry.

C. FILL IN THE CHART USING THE FOLLOWING EXPRESSIONS.

GIVING GOOD AND BAD NEWS RESPONDING TO GOOD NEWS RESPONDING TO BAD NEWS
D. MATCH THE FOLLOWING EXPRESSIONS (USE A DIFFERENT COLOR FOR EACH PAIR).

E. CHOOSE THE BEST ANSWER.

1. How do you connect someone on the phone? 6. How do you take a message for someone?
a. Sam speaking. How may I help you? a. Hello, this is Sally Fields calling.
b. I’ll put you through to her office. b. Would you like to leave a message?
c. I’ll let her know you called. c. One moment, please.

2. "How's it going?" 7. "I'm sorry, John's not in his office right now.
___________ Would you like to ________ a message?"
a. Great! a. give
b. Nothing much. b. have
c. Take care! c. leave
aunque esta
tambien sirve
3. How do you introduce yourself (the caller)? 8. How do you answer the phone?
a. Hello? a. Middle East Textile. How can I help you?
b. Please hold the line. b. Hi. It’s Joanne.
c. Hi, this is John speaking. c. I’d like to speak to Mrs. Smith, please.

4. How do you ask to speak with someone?

a. Would Dr. Fareed be available?
b. May I take a message?
c. Thank you for calling Middle East Textile.

5. "May I speak with Mrs. Black?"

hold
"Yes, of course. Please ________."
a. hang
b. pause
c. hold

espressoenglish.net
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