GROUP DISCUSSION AND PRESENTATION

TQM TOOLS
Discuss in details each of the TQM tools. In the
discussion, include the following;
a) Meaning
b) The process/stages
c) Strength/contributions
d) Weakness/Limitations/pitfalls
e) Rational/reasons for the choice of the tool by
an organization
f) Benefits that will accrue from implementing
the tool
g) How to implement the TQM tool by an
organization
h) The uniqueness of the TQM tool under
discussion
NB: USE APPROPRIATE EXAMPLES AND DIAGRAMS
WHEN ANALYSING EACH OF THE TQM TOOLS
Group one
Benchmarking
Group 2
Quality Function Deployment (QFD)
Group 3
House of quality
Group4
Taguchi quality loss function
Group 5
Total Productive Maintenance (TPM)
Group 6
Failure Mode & Effects Analysis (FMEA)
Group 7
Balance Score Card
Group 8
Quality Framework
Group 9
Strategic Option Development Analysis
Group 10
5S model
Group 11
Kaizen Principles
Group 12
Business Process Re-Engineering (BPR)