Professional Documents
Culture Documents
Consumer Behaviour
Canadian Edition
Schiffman/Kanuk/Das
Copyright © 2006 1
Pearson Education Canada Inc
Opening Vignette
❑ Do you see yourself as beautiful?
▪ Only1% of all women see themselves as
beautiful
▪ Most ads portray an ideal image that is
unattainable
▪ Dove’s ‘Campaign for Real Beauty’
http://www.dove.ca
◼ Consumer materialism
– The extent to which a person is considered
“materialistic”
◼ Fixed consumption behaviour
– Consumers fixated on certain products or
categories of products
◼ Compulsive consumption behaviour
– “Addicted” or “out-of-control” consumers
Actual Self-
Ideal Self-Image
Image
Expected
Self-Image
◼ Expected Self-Image
– How you expect to be in the future
◼ “Ought-to” Self
– The qualities that you think you should
possess
◼ Psychographic Segmentation
– Segmenting consumers on the basis of
their activities, interests and opinions
◼ Psychographic-demographicprofiles
◼ Geodemographic segmentation