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This article basically examining the effect of quality cost in the industry in the industry already
mentioned, the Turkish food manufacturing industry.

The concept of "quality costs" is an important indicator of quality and therefore the overall performance
of a company, because in this global competitive situation for business companies, quality is a great
weapon to support customer satisfaction so that companies can adapting to the market conditions. The
quality costs and quality are two concepts that share the same perspective of a way to support customer
satisfaction to produce goods and services on track when they are generated.

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In Hansen and Mowen's book Management Accounting, quality costs are costs that may arise because
there are products that are of poor quality or not according to plan.

The usefulness of quality cost information for internal parties especially managers:

- To identify quality problems

- To assess the company’s quality
- To see if the cost of quality has been properly distributed
- To check finances from defects
- To monitor the company’s effectiveness

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Quality cost component according to Feigenbaum

- Prevention costs
- Appraisal costs
- Internal failure costs
- External failure costs