Results

PCI 1 Corrupted OS

Technician
Days 1 2 3 Total
1 10 4 5 =19
2 11 6 4 =21
3 13 9 7 =29
4 9 8 7 =24
5 10 5 9 =24
6 12 2 8 =22
7 12 4 5 =21
8 7 1 9 =17
9 9 3 10 =22
10 8 2 6 =16

X́ =2.15
Ś=3.75

PCI 2 Corrupted HDD

Technician
Days 1 2 3 Total
1 10 3 8 =21
2 8 2 6 =16
3 7 1 10 =18
4 9 1 9 =19
5 9 3 8 =20
6 10 1 7 =18
7 11 2 7 =20
8 12 4 6 =20
9 7 2 9 =18
10 8 1 8 =17

X́ =18.7
Ś=1.57

PCI 3 No Power
 Technician
Days 1 2 3 Total
1 8 2 9 =19
2 9 4 9 =22
3 9 2 7 =18
4 10 3 6 =19
5 11 1 8 =20
6 12 2 7 =21
7 11 3 5 =19
8 8 2 6 =16
9 8 4 10 =22
10 7 1 8 =16

X́ =19.2

Ś=2.15

PCI 4 No Display

Technician
Days 1 2 3 Total
1 8 2 6 =16
2 8 3 7 =18
3 8 1 5 =14
4 10 2 8 =20
5 12 4 8 =24
6 11 3 8 =22
7 12 2 10 =24
8 6 3 9 =18
9 8 3 10 =21
10 6 1 10 =17

X́ =19.4

Ś=3.37

1.) The Average claim for 10 days of the problem is greater than 20.

Step 1.1: H o : μ=20

 H I : μ>20
Step 1.2: The critical solve is 1.833 for = 0.05 and V=9
X́ −μ 21.5−20 1.5 1.5
Step 1.3: t s = = = 11.86 = 0.1264
√n 3.75 √ 10 3.75 √ 3.16
Step 1.4: Critical Region

Do not reject Ho! 0 0.1264 1.833

Step 1.5: Conclusion

There is not enough evidence to state that the average number of first
problem is 20.

2.) The Average claim for 10 days of the second problem is less than 20.

Step 2.1: H o : μ=20

H I : μ<20
Step 2.2: The critical solve is -1.833 for = 0.05 and V=9
X́ −μ 18.7−20 −0.26 −0.26
Step 2.3: t s = = = 4.96 = -0.0524
√n 1.57 √ 10 1.57 √ 3.16
Step 2.4: Critical Region

0 Do not reject Ho!

-1.833 -0.0524

Step 1.5: Conclusion

There is not enough evidence to state that the average number of

second problem is 20.

3.) The Average claim for 10 days of the third problem is less than 20.
Step 3.1: H o : μ=20
H I : μ<20
Step 3.2: The critical solve is -1.833 for = 0.05 and V=9
X́ −μ 19.2−20 −0.8
Step 3.3: t s = = 6.80 = -0.1176
√n 2.15 √ 10
Step 3.4: Critical Region

0 Do not reject Ho!

-0.01176

-1.833

Step 3.5: Conclusion

There is not enough evidence to state that the average number of third
problem is 20.

4.) The Average claim for 10 days of the third problem is less than 20.

Step 4.1: H o : μ=20

H I : μ<20
Step 4.2: The critical solve is -1.833 for = 0.05 and V=9
X́ −μ 19.4−20 −0.6
Step 4.3: t √s n = 3.37 √10 = 10.66 = -0.0562

Step 4.4: Critical Region

 0 Do not reject Ho!

-0.0562

-1.833

Step 4.5: Conclusion

There is not enough evidence to state that the average number of

fourth problem is 20.