1. The bank had 9 branches and 4 ATMs during the inspection period. It was found to be operating in extended areas without RBI permission and making withdrawals beyond authorized limits from deposit accounts.
2. Multiple withdrawals beyond Rs. 40,000 were allowed from single depositors' accounts in violation of directions. Loans were also adjusted against deposits before receiving permission from RBI.
3. The bank was advised to open an escrow account to properly handle fresh deposits, as per RBI's instructions. However, deficiencies remained in complying with regulatory directions regarding operations and withdrawal limits.
1. The bank had 9 branches and 4 ATMs during the inspection period. It was found to be operating in extended areas without RBI permission and making withdrawals beyond authorized limits from deposit accounts.
2. Multiple withdrawals beyond Rs. 40,000 were allowed from single depositors' accounts in violation of directions. Loans were also adjusted against deposits before receiving permission from RBI.
3. The bank was advised to open an escrow account to properly handle fresh deposits, as per RBI's instructions. However, deficiencies remained in complying with regulatory directions regarding operations and withdrawal limits.
1. The bank had 9 branches and 4 ATMs during the inspection period. It was found to be operating in extended areas without RBI permission and making withdrawals beyond authorized limits from deposit accounts.
2. Multiple withdrawals beyond Rs. 40,000 were allowed from single depositors' accounts in violation of directions. Loans were also adjusted against deposits before receiving permission from RBI.
3. The bank was advised to open an escrow account to properly handle fresh deposits, as per RBI's instructions. However, deficiencies remained in complying with regulatory directions regarding operations and withdrawal limits.
Act 1949 (AACS) with reference to its Financial Position
31.03.2017 – Compliance Para no. .O.'s Observation Compliance 1. Introduction and Overview: i. The bank's branch network remained unchanged at 9 branches We have already pointed out in and 4 on-site ATMs (closed after imposition of direction) compliance of this objection that the during the recent period of review (PPR). The bank was working ii1 extended area of operation will registered as a co-operative society on May 05,1993 under the be taken after taking.prior approval of RBI. U.P. Co-operative Societies Act, 1965. It continued to function We have informed RBI that we will not as a bank based on the latter Ref. No. UBD. BR. 947/C-2(15) operate any activity in extended area of (A)-85/85 dated June 04, 1985 from RBI, CO indicating operation. inclusion of the bank's name in the list of primary co-operative banks in U.P. The bank was later granted a license on July 28, 2008 to carry on banking business. It was categorized as Tire I bank a on The DPI. The bank had extended its area of operation to all districts of Kanpur Division by amending its bye-laws on January 03, 2011 without obtaining RBI permission. The deficiency had not been rectified despite the same having been pointed out in successive RBI inspection reports. 2 Issue of All Inclusive Directions(AID) i. Despite being pointed out in previous inspection report Regarding withdrawal of deposits beyond regarding withdrawal of deposits beyond the limit in violation the limit we have to submit that as per of the direction in several accounts withdrawals of more than directions the payment to staff members 40000 were allowed without submitting cases for hardship to was not restricted. The list given in this RBI. In many of deposit accounts withdrawals of more than para Serial-1 Sunita Gupta has withdrawn 100000 was also allowed. Details are given below:- the amount of Gratuity/PF after death of Account number Name Remark her husband Shri Anil Gupta who was (Withdrawn in employee of the bank, Serial-3 Sher cash) Rs. Bahadur Singh a staff member of the bank, Saving Account Serial-10 Smt. Geeta Bajpai a staff member 001000327401 Sunita Gupta 4.43 Lakh of the bank, Serial-11 Shashikant Tripathi a Withdrawn daily deposit agent and has withdrawn the after directions amount of earned commission. Smt. 001000372601 Shakuntla 1.37 Lakh Shakuntla Devi has withdrawn the amount Devi Withdrawn with prior permission of RBI. The other after directions members of this list has withdrawn the 031000483001 Sher Bahadur 1.08 Lakh amount according to which 40,000/- may Singh Withdrawn be withdrawn from every account. after directions 041000082701 Mahaveer 1.13 Lakh Singh Withdrawn after directions 041000210501 Pavitra Kumar 1.34 Lakh Tiwari Withdrawn after directions 041000387101 Pradeep Kumar 2.80 Lakh Prajapati Withdrawn after directions 041000611901 Munna Lal 1.03 Lakh Batham Withdrawn after directions 041000646401 Phool Chandra 2.00 Lakh Withdrawn after directions 051000068901 Munna 1.01 Lakh Withdrawn after directions 091000101701 Geeta Bajpai 1.29 Lakh Withdrawn after directions 05100026430 Shashi Kant 1.58 Lakh 1 Tripathi withdrawn after directions 12100066960 Dev Kumar 1.01 Lakh 1 withdrawn after directions 12100088360 Shiwangi 1.10 Lakh 1 Pandey withdrawn after directions 12100115470 Kuldeep 1.01 Lakh 1 Singh withdrawn after directions 12100131470 Serwesh 1.01 Lakh 1 Tiwari withdrawn after directions 12100119570 Vineeta 1.01 Lakh 1 Kushwaha withdrawn after directions 12100134940 Dharmraj 1.20 Lakh 1 Singh withdrawn after directions 12100140050 Champa Devi 1.01 Lakh 1 withdrawn after directions Fixed Deposits 041800039801 Himanshu 1.02 Lakh withdrawn after directions 041800147401 Bindeshwari 1.20Lakh withdrawn afterdirections ii. Multiple Deposit withdrawal Despite being pointed out in previous reports, proceeds of As have already mentioned that as per multiple term deposits standing against the names of single instructions of RBI under directions Rs. depositors and having cumulative maturity value far exceeding 40,000/- was allowed to be withdrawn from the enhanced ceiling of Rs 40000/- were paid to the respective every account. Hence these withdrawal depositor. The bank was knowingly doing it. In some cases, were allowed. Now we are informed that single cheque/voucher was issued for withdrawal from different only Rs. 40,000/- is allowed to any single accounts of a particular depositor. Multiple withdrawals were depositors. We have immediately stopped seen in cases of Ram Prakash Awasthi (17.69 lakhs), Leelawati the previous practice. (3.2 lakhs), 13al KrishnrGupta (1.6 lakhs), Anamika Gupta(1.6 lakhs), Shvam Kumar Gupta (3 lakhs), R.C Mishra (3.2 lakhs)etc. A detailed list of withdrawals allowed in a few accounts is given in Annex 1. iii. Adjusting loan against deposit- The bank was allowed to adjust loans against term deposit as The RBI has allowed us to adjust loan per letter dated deposit as letter dated December 30, 2016 against term deposit as per letter mentioned subject to terms and conditions of the loan agreement. in this para. In this reference we have to However, it was observed that the bank had already adjusted submit that our request for this purpose was loans beyond the 40000 limit during the PPR even before it already pending with RBI and we were received permission from RBI. confident that our this request will be Sr. Name Account no. Amount Date accepted hence the loan accounts Adjustment mentioned in this para were adjusted in (in Lack) interest of the bank prior to permission of 1. Shivendr 00010005900 15.73 October RBI. a Kumar 31,2015 Tiwari 2. Babu 03400068401 1.22 September Ram 30,2015 3. Kusum 09040003280 1.46 October Shukla 12, 2015 IV Fresh deposits in savings and Current Account- Regarding opening of escrow account as The bank was maintaining a current account with ICICI Bank per advise of RBI we have to submit that wherein amounts received through RTGS/NEFT were we have informed RBI that bank's current automatically credited to the accounts of the bank's SB and account are already being operated in current account holder. Many credits aggregating to Rs. 129.86 HDFC Bank, Corporation Bank, Punjab & lakh had been received during the period from July 7, 2015 to Sind Bank & ICICI Bank. Hence a new September 30, 2017 in the accounts after imposition of escrow was not opened and RBI has not directions through this account and the bank did not take any further pressed for the same. As for as step to slop these credits. The bank was advised to open an RTGS/NEFT account is concerned we have escrow account vide RBI letter dated September 18, 2017 for to submit that the Regional Office is facilitating recovery in case of loans and advances and already aware of the fact in writing. permissible expenses as per extant guidelines/directions but However, we submit that withdrawals from same was not done by the bank till the conclusion for present the accounts after crediting the amount inspection. It was continuing the RTGS/NEFT account with through RTGS/NEFT have not been ICICI Bank and was allowing direct deposits to savings and allowed. current accounts. v) Operations in account with rent- The normal operations in the savings account of the lessors of We have stopped normal operations of the the bank branches were observed in violation of the direction. accounts of lessors of bank branches as However. The bank had stopped normal operations and started mentioned in this para. However, regarding paying rent through cheque after June 30, 2017. During the the withdrawal of amount excess to rent period when the rent was being transferred to the saving amount we have to submit that this was account of the lessors, The depositors was allowed to withdraw withdrawn in lieu of approval for rent amount more than the rent amount. Details of discrepancies are payment. However, the rent is now being given below paid through cheque. Account name Account Number Remark Raj Narayan 011000000701 Total Rent credit Mishra (Kakadeo) in the account since the date of direction was Rs. 4.09 lakhs whereas withdrawal during the same period was Rs. 7.41 lakhs thus bank had allowed additional Rs.2.32 lakhs withdrawal in violation of the directions. Sarojini Devi 081000004701 Rent was credited (lal Bung) to the A/C allowed to be withdrawn Ashtosh Mishra 121001047901 Rent was credited Huf (CEO) (RL Nagar) to the A/c allowed to be withdrawn Saurav Mishra 121001509901 Rent was (son of CEO) (R L Nagar) credited to the A/c allowed to be withdrawn Saurav Mishra 091000039801 Rent was (Son of CEO) (Barra) credited to the A/c allowed to be withdrawn Hemant Kumar 001000359901 An amount of Rs. (Deo Nagar) 94000 was withdrawn in violation of AID over and above rent credit since the date of imposition of AID. vi) Operation in account of Staff- The bank was paying staff salary in the savings account held Regarding operations in account of staff we within the bank. These accounts were operating normally even have to submit that the salary/wages will be after the imposition of directions. As in the case of rent paid through cheque to staff members. accounts, the bank had allowed withdrawal beyond the salary Regarding the previous operations in this amount credited in the staff account in violation of restrictions account it is to submit that withdrawal in imposed by RBI. In the savings account of Shyam Bahadur these accounts have taken place in the Tripathi (121000509501), the bank had transferred matured cover of staff members. Now we strictly term deposits to this accounts and allow multiple withdrawals assure to comply with RBI guidelines. of Rs. 40000 from the account besides the withdrawal of salary. Staff, including the CEO was allowed to withdraw deposits from multiple accounts and more than the limit of Rs. 40000 which was violation of RBI directives. S. No. Name Accounts Amount withdrawn 1 Shyam 121000509501 Rs. 1.72 lakh was Bahadur withdrawn from Tripathi May 01, 2016 to May 6, 2016. Ashutos 001800218201 Rs. 2.00 lakh h Mishra 031800293701 withdrawn from CEO 051800119501 various FDR 081800051801 Accounts. 121801129001 viii) Monthly Progress- Monthly progress report with details of The bank was not submitting monthly progress with details of share capital account and quarterly share capital account to RBI thereby violating para (vii) of the progress report on the proposed action plan directive DCBS.CO.I3SD-IV. No. D-53/12.28.003/2014-15 has been submitted but these were not dated June 30, 2015. It had not submitted quarterly progress on submitted regularly. However, the the proposed Action Plan to RBI. information asked by the Regional Office are being submitted regularly regarding cash in hand, cash in bank, deposit profile, Recovery etc. We assure to submit both the reports regularly from next month. 3. Assessment of Net-Worth. 3.1 Paid up Share Capital: i) The paid-up share capital (at book value) of the bank had The refund of share capital amountuaK Rsc increased from Rs. 482.41 lakh as on the DLI to Rs. 488.05 88.p3 lakh as pointed out in this para we lakh as on the DPI registering an increase of Rs. 5.64 lakh have to submit that this amount was (1.17%). The share capital had increased due to infusion of refunded at bra pc h J&fel but the same fresh capital by existing members to the tune of Rs. 5.64 lakh was not adjusted in share capital account at during the PPR. The bank had refunded share capital of Rs. Head Office due to restriction of refunding 88.53 lakh during the period from April 1, 2015 to March 31, the share capital in positional negative Net- 2017 but the same was not adjusted in the share capital account worth. of the bank (details as given in Annex-2). ii) The CL and SCL balances of the share capital account were The balances of share capital account are not balanced and the GL was showing an excess balance of Rs. balanced manually. The difference of Rs. 2.02 lakh which had been treated as outside liability by the 2.02 lakh is difference in computer system Inspection Officer. and manual GL on account of some wrong feeding. The rectification is going on and we hope this will be tallied shortly. We have already submitted our this explanation in previous compliances. 3.3 The CRAR as assessed by the I.O. at (-) 102.05% as on the The bank has prepared a revised action DPI was less than the regulatory requirement of CRAR at 9%. plan to augment the share capital by way of The bank had not taken concrete steps for augmenting the conversion of deposits into equity and fresh capital and improving the CRAR as required. share amount from the existing members of the bank. Besides this bank has started recovery proceedings on war footings. The recovery from Nagar Nigam Kanpur is being received regularly. All the defaulters have been covered under legal recovery proceedings. The bank has taken concurrent steps to improve the financials of the bank and to bring the CRAR level up to prescribed limit. 3.4 The CRAR had deteriorated sharply from (-) 51.88% as on the The bank has informed Regional Office DLI to (-) 102.05% as on the Dpi mainly due to increase in regarding the re-structuring of the advances accumulated losses, requirement of additional provision for pertaining to Nagar Nigam Kanpur in loan losses, reversal of unrealized interest on non-performing which recovery is coming regularly by loans and advances, provision for other liabilities, erosion in deducting the installment amount from value of other assets, and de-recognition of share capital their salary. We have requested RBI to refunded. consider these cases as secured and standard. These advances to employees of Nagar Nigam have been sanctioned according to Section 40 & sub-section 1, 2, 3 of U.P. Cooperative Societies Act, 1965. On these grounds provision for loan losses will be minimized. We are seriously engaged in raising the share capital and recovery of NPA accounts this will certainly improve the CRAR of our bank. Solvency / Net Worth 3.5 The realizable value of assets of the bank as on the DPI after As in para 3.4 above. making all provisions and depreciation assessed at Rs. 3926.13 lakh was less than the outside liabilities at Rs. 5518.87 lakh as worked out in Annex VI. The real of exchangeable value of paid up capital and reserves (net worth) had been assessed at (-) Rs. 1592.74 lakh. The divergence between the book value and the assessed value of net worth is analyzed in Annex VI1. 3.6 There had been a decrease of Rs. 434.37 lakh (37.50%) in the As in para 3.4 above. real or exchangeable value of paid-up capital and reserves since the DLI when it was placed at (-) Rs. 1158.37 lakh. This decrease in net worth was mainly due to increase in accumulated losses, requirement of additional provision for loan losses, reversal of unrealized interest on non-performing loans and advances, provision for other liabilities, erosion in value of other assets and de-recognition of Share capital refunded. 3.7, 3.7:- With the real or exchangeable value of paid-up share Regarding these paras we have to submit 3.8 & capital and reserves at (-) Rs. 592.74 lakh as on DPI, the bank that our efforts for increasing share capital 3.9 was not considered to have adequate assets to meet its liabilities and recovery of NPA accounts are as required under Section 22 (3) (a) of the Banking Regulation vigorously continued. However, if our Act, 1949 (AACS). Further, the bank did not comply with the submissions are accepted by the RBI we requirement of minimum capital and reserves prescribed under are confident that our financials will be up Section 11(1) of the Act, ibid. to the mark and CRAR and Net-worth will convert up to the required level. In this 3.8:- The assessed value of the net worth further showed that context we submit the actual financial with reference to the book value, paid up share capital of the position of the bank as under:- bank was totally wiped out and the deposits had also been eroded to the extent of 30.21% as on the DPI as compared to a)Deposits to be paid to accoymt holders the deposit erosion of 17.08% as on the DLI. Rs. 4867.11 lakh b)Our investinenf and advances: 3.9 The net worth and CRAR were assessed by the 1.0. at (-) (i) Investment in Govt. Securities- Rs. Rs. 1635.92 lakh and (-) 112.45% respectively as on September 1843.40 lakh 30, 2017 i.e. the last date of the month preceding the date of (ii) Cash in Hand and Cash in bank- commencement of present inspection. Rs. 38.95 lakh and Rs. 255.37 lakh (iii) Advances to be recovered- Rs.3367.15 lakh On the above grounds we have surplus funds to meet our liabilities. 3.10 The bank in its action plan dated June 13, 2017 had submitted We are confident to increase our share a list of depositors who had agreed for conversion of deposits capital by way of conversion of deposits into equity with an amount aggregating to Rs. 100.44 lakh. into equity up to the fixed targets in our However, after receipt of approval vide letter dated July 12, action plan and by way of increasing share 2017 from RBI the bank had been able to bring in only Rs. 6.53 amount by existing members till March lakh till September 30, 2017 against its proposal of Rs: 100.44 2018. The conversion process is in the way. lakh, thereby increasing the paid-up-capital to Rs. 494.58 lakhs Our efforts for increasing share capital and as on September 30, 2017. The bank had also proposed to bring recovery of NPA accounts is being in additional capital of Rs. 180.00 lakh by way of conversion of operated on campaign basis. deposits by September 2017 but could not materialize the same. 3.11 The bank had inflated its capital by an amount of Rs. 88.53 We have mentioned our view point in lakh as it had refunded share capital amount to members after para 3.1.1 above. We further submit that April 1, 2015 but had not adjusted the share capital account. our effective steps to increase the share The amount of Rs. 88.53 lakh was not reconciled and was capital are still going on and we are very being debited from branch adjustments account (namely Head hopeful to achieve the target of augmenting Office account). The refunding of share capital of Rs. 88.53 share capital and to convert our Net- worth lakh was done despite being in negative net-worth. On positive. As our Net-worth turns into inspecting HO account, it was observed that the amount of Rs. positive we will adjust this amount of share 77.42 lakh out of Rs. 88.53 lakh was received between March capital amounting Rs. 88.53 lakh. 27, 2015 and March 31, 2015. However the same amount was fully refunded till May 15, 2015 by the branches. It was done to inflate the paid-up capital as on March 31, 2015. The amount had not been reconciled in HO account since more than two years therefore the share capital of the bank is overstated by Rs. 88.53 lakh. The inspecting officer has derecognized the amount of Rs. 88.53 lakh from share capital. The details of complete refund of share capital are given in Annex 2 along with one leg debit transaction narrations (as no credit transaction was done by the bank). 3.12 The bank had deliberately inflated the share capital to It is not correct that the share capital was improve the financials as on March 31, 2015 onwards. The raised by debiting CC account. Virtually modus operandi adopted by the bank in some of the cases was the share capital amount by the persons as to accept capital from cash credit accounts and refund the same pointed out in this para have deposited share capital through cash or cheque. The CC account of Preeti & Neet Kumar have been adjusted after approval of RBI. Durga Filling Centre has deposited rest amount only Rs. 14.18 lakh is debit balance for which a cheque by another account holder has deposited to credit in CC account of Durga Filling Centre. The permission for after March 31, 2015. The method was executed in CC Account the same is awaited from Regional Office. of Durga Filling Centre (Mamta Tripathi, Rajiv Tripathi, In the account of Awasthi Bus Centre Mahima Tripathi and Vikram Tripathi), Awasthi Bus Centre outstanding balance is Rs. 18.23 laWi in (Manish Awasthi), and Preeti and Neel Kumar. Durga Filing comparison to Rs. 26.22 lakh as on Centre and Awasthi Bus Centre have been classified as NPA by 3MD.216. Accordingly these two accounts the IO. should Hot be treated as NPA. 3.13 The bank was having multiple folio accounts for one Regarding the multiple folio accounts we shareholder. The bank was opening new folio account for have to submit that this discrepancy existing shareholders also. Therefore, the total percentage of probably has occurred due to wrong share capital with any individual shareholder could not be feeding in computer system. This is now checked. A few instances of multiple folio accounts are Brijesh rectified. Kumar (Folio No.-901401366201, 901401295301), Chandi Lai (901400754001, 901400754601) and Govind (901400682901, 901400848601). 4. Funds Management & Investments 4.1 The deposits of the bank had decreased from Rs. 6783.31 lakh We have mentioned our view point in as on the DLI to Rs. 5271.66 lakh as on the DPI registering a above para- 2. Virtually we have followed decrease of Rs. 1511.65 lakh (22.28%) during the PPR. It had the RBI directions permitting withdrawal further decreased to Rs. 4955.21 lakh as on September 30, 2017 of 0.40 lakh from every account. As an (the last day of the month preceding the date of commencement when we were suggested the allow of the present inspection). The bank had not adhered to the withdrawal of Rs. 0.40 lakh once to a directions regarding repayment of deposits as explained in individual account holder. We have detail in Para 2 of this inspection report. During the period from stopped this practice. the date of imposition of directions to the end of September 2017, the total outflow on account of payments to the depositors (as per the terms of the directions) as well as on hardship grounds was to the tune of 4253.49 lakh. 4.1.1 As per the available data, the bank had 1625 overdue time The part payment of Rs. 0.40 lakh has deposit accounts amounting to 733.59 lakh as on the DPI. The been made in the most of the overdue FDR bank had not provided interest on these accounts in accordance account. As per RBI guidelines in overdue with Para 2 (xi) of the RBI Circular UBD. BPD. (PCB). Cir. FDR account interest is to be given on No. 9/1;3’0l.000/20p8-09 dated September 01, 2008. saving bank interest rate. We have Accordingly, a provision of 52.32 lakh towards interest payable provisioned Rs. 5.00 lakh for the same. The on matured term deposits had been suggested as on the DPI. payment of interest will be assured at the time of payment of the said FDRs. 4.2 The bank did not have a uniform interest rate for deposits of The compounding of interest in FDRs same period as it was compounding interest quarterly, semi- quarterly and in saving account half yearly annually and annually in different accounts. This was a is our practice. We strictly follow the violation of Para 4(b) of Master Direction DCBR. Dir. No. instant guidelines of RBI. 1/13/01.000/2015-16 dated May 12, 2016 on 'Interest Rates on Rupee Deposits'. 4.3 The bank had not properly allotted the Unique Customer We have explained our view point in identification Code (UCIC) to its customers as mandated in previous compliances. Virtually the letter terms of Para 62 of the RBI Master Directions DBR.AML.BC. mentioned in this para was received after No.81/14.01.001/2015-16 dated Feb. 25, 2016 on 'Know You 7th July, 2015. Hence Unique Customer Customer (KYC)' dated February 26, 2016. A number of Identification Code was not allotted. Now customers had been allotted multiple customer IDs and it was we have allotting these codes. very difficult to ascertain the aggregate balance held by a particular customer. 4.4 Size and Composition of the Investment Portfolio 4.4.1 The bank's investment in Government and other approved The NDTL as on 30.09.2017 is securities had decreased from Rs. 2857.69 lakh as on the DLI Rs.4867.11 lakh. The detailed submission to Rs. 2043.22 lakh as on the DPI forming 37.63% of the bank's has already been given in paras-3.7, 3.8 & reported NDTL of Rs. 5429.68 lakh applicable for March 31, 3.9 above. 2017. The investment in Government Securities had further decreased to Rs. 1833.37 lakh as on September 30, 2017. 4.4.3 The bank had transferred an amount of Rs. 1.35 lakh Marking of unclaimed deposits is under pertaining to 98 accounts on February 27, 2017 to the DEAF process as suggested by IO in this para. fund. However, the system of identifying such accounts was not sufficient as IO had further identified 115 term deposits amounting to Rs. 43.33 lakh as on March 31, 2017 which should have been transferred to the DEAF fund and were not marked as unclaimed deposits. This was a violation of the RBI Circular DBOD. No. DEAF. Cell. BC/114/30.01.002/2013-14 dated May 27, 2014. 4.9 Adherence to Other Regulatory Guidelines: We have explained in previous The investment transactions were not subjected to compliances that IFR will be created by internal/concurrent audit during the PPR as required in terms of appropriation of profit at the time of sale in Para 5.3.6 of the RBI Master Circular DCBR. BPD (PCB). MC. future. No. 4/16.20.000/2015-16 dated July 01, 2015 'Investment by Primary UCBs'. The bank was not strictly adhering to the MTM valuation frequency as prescribed in Para 17.1.3 of the RBI Master Circular, ibid. As on the DPI, the bank had held Investment depreciation Reserve (IDR) of '15.59 lakh and Investment Fluctuation Reserve (IFR) of '3.11 lakh. No shortfall in provisioning for depreciation in investment was assessed. The IFR had increased from '0.63 lakh as on March 31, 2013 to 3.11 lakh as on the DPI. However, as the IFR beyond '0.63 lakh (2.48 lakh) was not created by way of appropriation of profit but by making provision at the rate of 5% at the time of sale itself, the same was treated as IDR as per Para 18.8 of the Master Circular ibid. 4.10 Payment of DICGC Premium: The amount of Rs. 0.05 lakh as suggested The bank had sent the premium to DICGC on time during the by IO is being deposited with DICGC. PPR. It had also sent the certificate to DICGC duly certified by the statutory auditors in respect of computation of assessable deposits as required in terms of DICGC letter No. DICGC /9943/05.60.999/2011-12 dated September 21, 2011 for the half year ended September 201b and the year ended March 31, 2017. However, the computation of assessable deposit was short by '52.32 lakh as the bank had not taken into account the interest payable of matured term deposits. Accordingly, a provision of '0.05 lakh was suggested by IO as on the DPI. 5. Loan, Fixed Assets and Other Assets 5.1 Size and Composition of the Loan Portfolio Loans and We are taking effective steps to recover advances of the bank had decreased from 3569.87 lakh as on the NPA account. We hope after recovery the DL1 to 3493.46 lakh as on the DPI registering a decrease of of NPA accounts. The OIR certainly will 76.41 lakh (2.14%) during the PPR.lt had decreased marginally decrease. to '3397.66 lakh as on September 30,2017. However, overdue Interest Reserve had increased from Rs. 344.43 lakh as on DLI to Rs.567.02 lakh as on DPI due to increasing NPAs as well as insufficient recovery in NPA accounts. The OIR as on September 30, 2017 was Rs.624.07 lakh. 5.2 Connected Lending and Normal Loans Regarding connected lending we have The bank had reported gross NPAs of '2024.78 lakh as on the already explained in previous compliance. DPI as against gross NPAs of '792.23 lakh as on the DLI. According to which these advances are not However, the IO had assessed gross NPAs of '3177.98 lakh as under connected lending. In account of on the DPI as against the assessed gross NPAs of of'2774.64 Shushma Tripathi we have categorized this lakh as on the DLI. As per the data furnished by the bank, no account as loss account regarding loans were outstanding under connected lending, i.e. loans suspected fraud for this account we have to related to the Directors/ their relatives, the CEO and other top submit that LIC policy amounting Rs. 2.00 executives as on the DPI. However, the IO identified four loan lakh, two vehicles and gratuity and PF accounts with an outstanding balance of '40.96 lakh as on DPI. amount of Shri K.S. Tripathi her husband is These were: A/c nos. 000800095701 (Shri A.K. Dwivedi, attached with this loan account. Hence this outstanding Balance-'9.72 lakh, 090400021601 ( Shri Gaurav account in no way should be treated as Mishra / Saurav Mishra-son of CEO, outstanding balance- suspected fraud. ’14.17 lakh) , 120400327301- (Smt. Sushma Tripathi Wife of Branch Manager K.S. Tripathi, outstanding balance - '12.58 lakh) and 000800124901 (AK Dwivedi, outstanding balance - '4.49 lakh). The remaining balance of '3452.50 lakh pertained to normal lending. The bank had classified a/c no. 120400327301 as 'Loss'. The account was a case of suspected fraud as no property documents were taken in the housing loan. Accordingly, the extent of NPAs under normal loans had been assessed at '3151.29 lakh and '26.69 lakh respectively. 5.3 Compliance with the prudential Guidelines Regarding IRAC Norms i) The bank had not adhered to the prudential norms on income We try to classify NPA on an ongoing recognition, asset classification and provisioning during the basis. The divergence in classification of PPR. It was not classifying NPAs on an ongoing basis. A 317 standard accounts for an amount of Rs. divergence in classification of 317 standard accounts for an 1084.91 lakh is concerned we have to amount of '1084.91 lakh was identified by the lO. Further, 751 explain that these accounts were heated as accounts with an outstanding balance of '1752.85 lakh were standard advances on account of assurances either wrongly classified by the bank or short/nil provisioning to deposit the balance of installments very was made. 1460 accounts with outstanding balance of Rs- 'Soon by the borrowers. Regarding short 105.84 lakh were identified by IO as Doubtful 1 - unsecured as provisioning we have explained in above the amount outstanding was equal to the Share Capital paras. 'However, regarding reversal of Rs. contributed. Further, due to AID it had not refunded/adjusted 244.36 lakh interest charged on NPAs we capital. Thus, the amount was outstanding on these accounts. have to submit that out of these accounts No interest was for this amount in the loan accounts which was recovery in most of the accounts have been a violation of Para 2.1.7 of RBI Master Circular DCBR.BPD. taken place and interest has been (PCB) MC No. 12/09.14.000/2015-16 dated July 1, 2015 on recovered. At the end of financial year 'incomee Recognition, Asset Classification, Provisioning and 201718 if any such account remains Other- Related Matters - UCBs'. The details are furnished in without recovery the rest interest amount Annex. V. A total shortfall of '1699.59 lakh in provisioning had will be reversed. been identified by the IO. Further, the bank had also taken un- realized of '244.36 lakh on NPAs to its income which needed to be reversed. ii) Despite the same having been pointed out in the last RBI The interest is not being charged in the inspection report, the bank had continued to charge interest on account mentioned in this para after loan accounts classified as NPAs as on March 31, 2017 and 31.03.2017. taken the same to income in many cases, for e.g.083400035301 Ajay Kumar Verm a, 090400032001 Abhay Kumar Shukla, 040400071201 Beena Dwivedi , 083400035301 Ajay Kumar Verma, 0834000354 Santosh , 083400035501 Sanjeevan Lai, 083400035801 Satendra Kumar Pandia, 083400035901 Yogesh Kumar etc. 5.5 Main Reasons for Divergence from the Classifications The main reasons for divergence in asset classification by the The bank has stopped to charge interest in bank were its reluctance to classify the accounts as non- NPA accounts. Our effective steps for performing despite apparent irregularities, wrong asset recovery of NPA accounts is continuing on classification and under provisioning in respect of some war-footing. Accounts classified as NPAs by the bank. Further, the bank continued to book interest income on accrual basis as classifying an account as NPA would result in decrease of interest income. This would further result in decreased profit/increased loss. 5.6 NPAs as on the DLI and the DPI: The assessed gross and net non-performing advances formed As IO has already mentioned in this para 90.97% and 90.30% of the gross and net advances respectively that increase in gross and net NPAs are due as on the DPI. There had been a deterioration in the quality of to imposition of AID. It is fact that before loan portfolio as compared to the previous RBI inspection. The imposition of AID, the recovery from assessed gross and net NPAs had increased from the level of Nagar Nigam employees was fairly very '2774.64 lakh (77.72%) and '255.46 lakh (76.27%) respectively regular, but restricting the clearing services as on the DLI to '3177.98 lakh (90.97%) and '2938.80 (90.30%) (ECS) of the bank these accounts were lakh respectively as on the DPI. The main reason for this shifted to other bank and recovery of our increase may be attributed to the non-recovery of installments bank was totally disturbed. With our efforts from the employees of Nagar Nigam due to shifting of their now recovery of Nagar Nigam has turned salary accounts to other banks. Further, most of the accounts in regular recovery by way of deducting the installments from the salary of employees. running satisfactorily had become irregular after imposition of We have covered other than Nagar Nigam directions as the bank had failed to ensure recovery in these advances under legal recovery proceedings. accounts. The assessed gross and net NPAs and further Recovery is coming smoothly. We are increased to '3166.68 lakh and '2927.50 lakh respectively as on hopeful to minimize the gross and net September 30, 2017 (the last date of the month preceding the NPAs in coming months. date commencement of the present inspection) constituting 93.20% and 92.69% respectively of gross and net advances. 5.7 Profile of NPAs and Adequacy of Provisions The profile of NPAs, segment-wise break-up and detailed We have restructured the accounts of Nagar assessment of adequacy of provision for loan losses are given Nigam Kanpur after regular recovery by in Annexure IV. There was no shortfall in provision for deducting the installments frony thpir standard assets. However, the bank had not made adequate salary. In this context we have also provisions for loan losses and a shortfall of '1699.59 lakh was submitted a office note with approval of the assessed by the I.O. as on the DPI. board to RBI to take these accounts secured and standard advances. A fair and practical consideration in the matter the required provision will certainly be minimized and we shall in a position to make required provision for loan losses. 5.8 Assessment of Recovery Policy and Process i) Loans granted to the employees of the Kanpur Nagar Nigam We are trying our best to receive the constituted the major portion of the bank's loan portfolio having deducted installments from all account an outstanding balance of around '1200 lakh (40% of total holders as per our list submitted with Nagar advances of Rs. 3493.46 lakh) as on the DPI. No installments Nigam. We are confident to succeed in our were received from Nagar Nigam pertaining to these loans efforts. during the PPR. The bank had approached the Hon'ble Allahabad High Court for recovery of these loans. The High Court, vide its order dated August 18, 2015 had directed the bank to approach Nagar Nigam authorities with details of such borrower employees and the Nagar Nigam authorities were directed to consider and decide the same in accordance with law by a speaking order. Accordingly, the bank had submitted a list of 403 accounts (whereas nearly 800 loans A/Cs were outstanding in the names of Nagar Nigam employees) to the Nagar Nigam authorities vide its letter dated August 18, 2015. During the PPR, recovery had completely stopped from these loan accounts and bank did not receive any installments from Nagar Nigam. Vide a letter dated June 28, 2017, the Municipal Health Officer, govt. of UP ordered the Nagar Nigam officials to deduct and repay the installments of the list of employees submitted by the bank. Accordingly, two installments were received in months of July 2017 and August 2017 till September 30, 2017 in respect of 188 and 266 loans accounts respectively as against a list of 403 accounts submitted by the bank. Installments for the month of August 2017 was received after September 30, 2017 for 243 loans only. ii) The bank had initiated proceedings under SARFASI Act The proceedings under SARFASI Act against some defaulting borrowers and an amount of '35.00 against 15 defaulters have been initiated lakh had been recovered from one account in the name Ajeet which cover approximately Rs. 2.00 crores. Kumar & Anjani (05040007270) during the PPR. The proceedings are near about complete. We are hopeful to recover these account up to 31 March, 2018. iii) The bank had formulated a recovery policy as a part of its loan The detailed procedure for recovery of policy duly approved by the Board which was last reviewed on bad debts will be included in the recovery July 07, 2017. However, detailed procedure for recovery of bad policy of the bank after approval of debts had not been incorporated in the policy. Regular Managing Committee of the bank. monitoring of overdue position was not done and list of potential NPAs was not prepared. Documentation was defective and securities were not charged properly. Some efforts had been made to re3cover loan amounts from the Nagar Nigam employees. However, sufficient efforts were not visible in case of other accounts. Whatever efforts had been undertaken by the bank had not helped in reducing the extent of NPAs and its financials have deteriorated during the PPR. ii) The bank's system of follow up for recovery of NPAs was As we have already mentioned in above highly unsatisfactory. As per the data provided by the bank, it paras that our efforts for covering all had sent registered notice to 801 defaulter borrowers, 21 cases defaulters including NPA accounts under were under arbitration and awards were pending execution in legal proceedings of arbitration SARFASI 99 cases. Act, and other recovery Act are now complete. We hope a great success in recovery of NPA as well cither accounts. iii) On inspecting loan documentation, it was observed that the The notices to all defaulter accounts are bank had not sent recovery notice to some of the borrowers being sent. during PPR. Some of the instances where last communication was sent in July 2015 were in accounts viz. 040400068701, 040400069701, 040400071201, 083400039101 etc. 5.9.1 The bank had reported recovery of '462.85 lakh as against As have stated in the previous fresh slippage of '1695.40 lakh during the PPR. However, gross compliances that the accounts in which under reporting of NPAs was observed as many accounts which recovery is being received regularly have were identified as NPA by the IO had not been included in the not been included in the list of NPA statement of NPAs (Statement 3) furnished to the inspecting accounts though these accounts were officer. Further, the gross NPAs had been assessed at '3177.98 marked under NPA by the IO. Regarding lakh as against the reported gross NPAs of '2024.78 lakh as on implementation of fixing a staff the DPI. The bank had a policy for fixing staff accountability accountability we have to submit that the but the same was not being implemented in case of slippage of recent slippage of account from standard to loan accounts from standard to NPA categories. This was a NPA is not fault of staff. This slippage has violation of Para 3.3(iv) of Master Circular - DCBR. BPD. occurred only after imposition of AID and (PCB) MC No. 12/09.14.000/2015-16 dated July 1, 2015 on suspension of clearing facility. 'Income Recognition, Asset Classification, Provisioning and Other Related Matters-UCBs’. 5.9.2 The bank was showing recovery in NPAs of Rs. 462.85 Recovery in NPA accounts of Rs. 462.85 during PPR. However, it could not provide separate data lakh is mostly relates to NPA accounts. The regarding recovery of interest amount and principal amount. separate data regarding recovery of interest The recovery information was incorrect as several of the and principal is available in system. The accounts mentioned in the recovery list were classified as recovery from employees of Nagar Nigam standard by the bank as on DPI. Thus, bank was showing total has started as mentioned by the 10 in this credit in its loan accounts during the PPR as Recovery in para. Accordingly we have re-structured NPAs. However, in most of these accounts, these recoveries these accounts and have requested RBI to would not result in any write back of provisions as there was a consider these accounts as standard shortfall of'408.76 lakh in provisions as per the bank's own account. The documentation as pointed out assessment. This shortfall had increased to '1699.59 lakh on in IR have been completed obtaining the account of divergence identified by the IO. The recovery from required documents. the loan accounts of Nagar Nigam employees had stopped after February 2016 and there was no further recovery in these accounts till June 2017. Two instalments were recovered in the months of July and August 2017 till September 30, 2017 but the recovery was not sufficient for write-back of provisions. Recover}' in other accounts had also become irregular resulting in the increase in assessed gross NPAs from '2774.64 lakh as on the DLI to '3177.98 lakh ns on the DPI and a slight decrease to '3166.68 lakh as on September 30, 2017 due to decrease in total advances. No efforts had been made by the bank after issue of Directions for obtaining the documents in the loan accounts where documentation was defective/ insufficient. 5.9.3 The record of recovery in NPA accounts during the last six We are vigorously engaged in recovery months (April 2017 to September 2017) was highly NPA accounts as well as in other accounts dissatisfactory. The bank had submitted a list of 456 accounts by taking these covered under legal where 117.52 lakh was received after DPI till September 30, recovery proceedings. The major overdue 2017. However, this was due to two installments of Nagar amount pertains to Nagar Nigam Kanpur in Nigam loan received in July 2017 (188 Accounts- Rs. 12.53 which the recovery is coming regularly. lakh) and August 2017 (266 Accounts - Rs. 17.83 lakhs). The We hope to receive our target as fixed in recovery was insufficient to repay the interest due in most of our action plan. the accounts. As already mentioned above, these recoveries would not result in any write back of provisions as the same was already less than the requirement. 5.10 Fixed/Other Assets i) The bank had not acquired any premises or other fixed assets Proper inventory of the fixed assets is during the PPR. The amount under 'furniture and fixtures' stood available in record. at '62.61 lakh as on the DPI as compared to '73.15 lakh as on the DLI. However, inventory of the fixed assets was not maintained properly by the bank. As per the Statutory Auditor, there was no shortfall in depreciation. ii) The other assets of the bank as on DPI mainly consisted of Regarding other assets we have to submit stock of stationery ('12.18 lakh) and Sundry Debtors ('2.90 that stationery stock of Rs. 12.18 lakh is lakh). Out of the total amount of 2.90 lakh under sundry according to bank's expenditure policy and debtors, the amount of '0.80 lakh were deposited in Labour we have put-up our view point in previous Court on august 27, 1998/1.07 lakh were given to UTI for compliance in IR. Under sundry debtors issuance of Pan card to its customers, '0.04 lakh paid as Rs. 1.07 lakh is to be received from UTI as education fund was paid as key charges to a staff who was not all unused coupons have b^en deposited in the bank's service as on October 07, 2016 (the last working with UTI. Rs. 0.12 lakh pertaining to key day preceding the date of commencement of the last charges to staff has been recovered and Rs. inspection). All these items had been treated as intangible by 0.04 lakh as education fund wrongly the IO and the bank was required to make provision of '2.03 capitalized has been corrected. lakh for the same. Further, the amount of '12.18 lakh pertaining to stationery stock had been treated as intangible for the purpose of calculation of net worth. iii) The cash in hand of '39.14 lakh as on the DPI included cash Rs. 5.47 lakh cash shown in branch amounting to '5.47 lakh in branch ATMs. The ATMs had ATMs is mainly reconciliation matter. We stopped functioning with effect from the date of imposition of are trying to reconcile the same with the directions and no cash was available in the ATMs. As such, the help of service provider. Rs. 3.24 lakh has amount of'5.47 lakh had been treated as intangible by the IO been reconciled rest will be reconcile very and a provision for the same had been suggested. shortly. 6 Management 6.1 Board of Directors and its Committees i) As Per available records, the present Board of Directors Sri Laxmi Kant Shukla has not attend the (BoD) was constitute on December 10, 2012. Shri Brahma mettmg due to his illness. He has duly Swaroop Mishra (Father of CEO of the bank, Shri Ashutosh informed the Board in writing. The copy of Mishra) had been continuing as the bank's Chairman since June his latter was given to I/O during the 12, 1998 and after his demise on December 22, 2016, Shri inspection. Rajesh Chandra Was Appointed as acting Chairman as per board resolution dated February 16, 2017. There were 9 elected members in the Board as on the DPI as Shri Ram Sudhar had resigned and Shri R.S. Gupta had resigned on October 07, 2016 and July 28, 2015 respectively. Shri Pramod Yadav was removed due to his continuous absence in the Board meetings on January 10, 2017. The bank had also coopted two Chartered Accountants as professional Director (Shri Dinesh Chandra from March 18, 2013 and Shri CB Singh from January 15, 2014). However Shri Laxmi Kant Shukla had not been removed from board membership even though he had been absent from more than 3 consecutive meetings without obtaining leave of absence in violation of para 32 (iii) of by-laws of the bank. The Board was having adequate representation from SC/ST, OBC and woman Director. The Annual General Meeting (AGM) of the bank had not been held during the PPR. 6.2 Chief Executive Officer i) Shri Ashutosh Mishra S/o Shri Bramha Swaroop Mishra, The deficiencies pointed out by the IO Chairman was continuing as the Secretary/CEO of the bank have been rectified on practical ground since May 25, 1998. As per the information provided, he is a only rare deficiencies which are not under law graduate. His guidance and control over the affairs of the control of the bank are persisting. We are bank especially with regard to adherence to RBI guidelines, trying our best to rectify these deficiencies. bank's MIS and CBS system, asset quality, recovery of NPAs, The guidance and control over affairs of etc. needed improvement. The working of the CEO was not the bank CEO is proper however he has found satisfactory as most of the deficiencies pointed out in the been asked to improve in this matter as last RBI inspection report were persisting as on DPI suggested by the IO. 6.3 Adequacy and Effectiveness of reviews/Information placed before the Top Managcment/Committees/UoD The review of top 50 NPA accounts was neither placed before Review of the bank functioning was the Board nor there was any Board discussion found in the taking place regularly in the Board proceeding book where recovery targets had been assigned. No meetings up to imposition of AID. effective review of the banks functioning was put up to the However, after imposition of AID the Board after the imposition of AID. No inputs from the review in Board meetings was mainly professional directors were on record. It appeared that the focused on recovery of NPA accounts and Board had lost its effectiveness in controlling the affairs of the to increase capital of the bank. Tire bank. All the Directors were not found to have signed the discussion and suggestions regarding proceedings book indicating that the Directors had either lost recovery of NPAs and augmentation of interest in the functioning and revival of the bank or they were capital, were regularly taking place in acting merely like figure heads and the Board/meetings were Board meetings' In crucial condition and held more like a ritual and paper work. Board was completely will tagged hands the effectiveness of ineffective in ensuring the recovery of NPAs and achieving Board in functioning of the bank and a action plan. The RBI directives after the imposition of AID achieving the targets is shown ineffective. were simply put up in the meeting and no review of the However, the Board have been replaced by adherence was presented in the subsequent board meetings. cooperative department as Election of This had resulted in major violations of the AID as detailed in Managing Committee is due. para 2. 6.3.1 Functioning of the Committees i) The Board had held eighteen meetings after the imposition The action plans submitted with RBI were and till the date of conclusion of the present inspection. The prepared in guidance and approval of the Board had failed to come out with a concrete plan for recovery Board. In all Board meetings progress of of NPAs and revival plan for turning around the bank. The recovery in NPA accounts was discussed. calendar of review as stipulated in para 5 of the RBI Master The calendar of review as stipulated in Para Circular DCBR.BPD. (PCB/RCB) Cir. No.2/14.01.062/2015- 5 of RBI Master Circular dated 01.07.2015 16 dated July 01, 2015 on 'Board of Directors' was not followed were regularly followed before imposition by the Board during the PPR. of AID. However, we assure to follow this calendar as an when the bank starts its normal working. ii) ^ The Audit Committee of tire Board (ACB) had held three We have already mentioned in previous meetings (02.05.2016, 20.01.2017 and 03.05.2017) during compliances regarding compliance of para- the .PPR in which the matter regarding appointment of auditors 7.4.2, of RBI Master Circular dated July land compliance of audit reports etc. were discussed. The ACB 01, 2015 on 'Inspection and Audit Systems had not undertaken other duties/responsibilities as Enumerated in Primary UCBs'. We have assured to in Para 7.4.2 of the RBI Master Circular DCBR.CO. BPD. comply with all instructions of this Master (PCB). MC. No. 3/12.05.001/2015-16 dated July 01, 2015 on Circular as restarts our normal working. 'Inspection and Audit Systems in Primary UCBs. iv) The bank had also constituted Establishment and Discipline After imposition of AID the meetings of Committee, Audit Committee, Asset Liabilities Management other subcommittee like the Discipline Committee (ALCO), Development and Planning Committee. 3 Committee, Development and Planning meetings of ALCO Committee were held during the PPR. Committee were not needed only meetings of ALCO committee were convened. However, all other sub-committees will meet regularly as an when bank starts its normal working. 6.4 RBI Inspection- Compliance The last RBI inspection of the bank was conducted with The bank has not received any paragraphs respect to its financial position as on March 31, 2016. The First for recompliance from Regional Office compliance was submitted on July 26, 2017 and the second and after our last compliance dated October 10, last compliance was submitted on October 10, 2017. Report 2017. Details of deficiencies given in was yet to be closed as compliances in respect of some the Annexure-VIII are being repeated regularly paragraphs were yet to be accepted. The compliances were not besides our submission given in previous found to be sustained as many deficiencies (details given in compliances. Annex VIII) were persisting. 6.5 Efficacy of the Management This is not correct that bank has neglected The bank had made some efforts towards recovery of NPAs the loan accounts in which regular recovery after imposition of direction, it had approached the High Court was received after imposition of AID. for recovery of Loans from the employees of Kanpur Nagar Virtually a regular recovery in these Nigam and had succeeded in recovering two instalments from accounts hive disturbed due to stoppage of in July 2017 and August 2017 from 188 and 266 employees till clearing facility of the bank and miss September 30, 2017. However, the entire focus had been only understanding of the defaulters regarding on these Nagar Nigam accounts while other accounts running bank. However, the bank has taken all these accounts under persona) contact system are have covered under legal recovery proceedings. We are still engaged in raising the share capital and we are sure the restructure our balance sheet by conversion of deposit into share capital. 6.6 Functioning of the Screening Committee The Screening Committee of the bank is The Screening Committee was not functioning efficiently. It functioning as per guidelines of the RBI. was simply forwarding the application of hardship cases The applications on hardship grounds are without due diligence resulting into many cases getting rejected being forwarded to Regional Office after by RBI for want of proper documents. proper scrutiny. Rejection of some applications is not due to negligence of Screening Committee. 6.7 Action Plan for Revival of the Bank i) The bank had submitted its first action plan vide its letter The bank is trying to achieve the targets dated August 22, 2015 wherein it had planned to augment its mentioned in action plan but achievement share capital by '600.00 lakh by way of infusion of fresh capital is based on favorable conditions. However, by its existing members and '100.00 lakh by way of conversion our two branches have been shifted to our of deposits into share capital, recovery of NPAs to the tune of Deo Nagar branch. We have curtailed our '500.00 lakh especially from the employees of the Kanpur expenditure. The recovery in NPA accounts Nagar Nigam, bringing down NPAshelow 7% by March 2017 is being received. We have already and controlling expenditure by way of closing down four mentioned our position in this reference in branches. However, it was observed that no progress at all had the above paras of 1R. Regarding been made by the bank on all the aspects of the plan. The bank submission of quarterly progress report in had again submitted an Action Plan vide its letter dated August respect of action plan we have mentioned 17, 2016. However, nothing new had been stated in this Action our view point in above para 2 VIII. Plan and all aspects as mentioned in the previsions Action Plan had been simply reiterated. The paid-up share capital had increased by only '17.75 lakh during the period from March 31, 2015 to September 30, 2016. The bank was not sending quarterly progress report in respect of the action plan. ii) The bank had again submitted a Revised Revival Action Plan The process of conversion of deposits into vide its letter dated June 13, 2017. The bank had set a target of equity is still going on. We hope to achieve raising capital of Rs. 500.00 lakh by March 31, 2018. It had this target very shortly. also sent a list of 203 depositors whose consent had been received for conversion of their deposits amounting to Rs. 100.44 into equity. However only Rs. 6.53 lakh of additional capital was raised till September 30, 2017. iii) Target vis-a-vis Achievement as per Action Plan - September The targets fixed in action plan are in our 30, 2017: action we have succeeded in shifting our (Rs. in lakh) two branches in premises of our Deo Nagar S.No. Item branch and that will result in curtailment of Target (as Actual Achievement rent electricity and CBS expenses per given in month. Increasing share capital through Action conversion of deposits into equity, fresh Plan) share capital from existing members, 1 Share Capital 768.49 406.05 recovery of NPAs are included in our Conversion of 280.44 6.53 campaign and that will convert deposit 2 Deposits into equity erosion into nil. 3 Overdue interest 362.92 624.07 Reserve 4 Goss NPA 52.79% 93.20% 5 Deposit Erosion 0% 31.03% 6 Curtailment of Rent, 1.36 No reduction Electricity, CBS Expenses per month 6.8 Comments on Action Plan The bank had submitted a time bound action plan with monthly Rs. 9.08 lakh loan against deposits have targets but quarterly progress report in respect of the action been adjusted. The other targets fixed in plan had not been submitted by the bank. As already detailed in action plan are being persuaded and we are the above paragraph, the bank had failed to registe4r much hopeful for achievement. progress in its action plan. Having raised only Rs. 6.53 lakh of share capital by way of conversion to deposits in three months, it would be extremely difficult for the bank to achieve the target of Rs. 500 lakh by March 31, 2018. The bank has also failed to reduce NPAs, and its OIR is increasing sharply every month instead of reducing as envisaged in the Action Plan. Even after some relaxations in the Directions the bank was not able to show any considerable progress. The bank was allowed to adjust Loan against Term Deposits with the consent of depositors. The bank was having outstanding amount of Rs. 38.36 lakh as on March 31, 2016 Against Deposit'. The bank had adjusted Rs. 29.28 attached term deposits and was having an outstanding 9.08 lakh of Loan against deposits despite setting a target of closing these accounts in the Action Plan. 6.8.1 ABC Analysis As per the I.O.’s assessment, the gross NPAs stood at ‘3197.29 The recovery of Nagar Nigam employees is lakh as on September 30, 2017 constituting 93.10% of gross now coming regularly since June 2017. We advances of ‘3397.66 lakh. The bank was having a BDDR of have restructured these accounts and have ‘239.18 lakh which was much below the required provision of submitted a detailed note with approval of ‘2200.65 lakh. The bank had failed to achieve the target of lakh our Board to Regional Office and a request from the employees of Kanpur Nagar Nigam. Even if these to consider these advances under standard loans are fully recovered, there would be no write back of advances and according to provision of provision as the overall shortfall in provisions was to the tune Section 40 of UP Cooperative Societies of '2200.65 lakh as on September 30, 2017. Act, 1965 to treat these advances as secured. Accordingly as these accounts have been categorized under loss a write back of 100% provision will available. 6.8.2 Steps taken to reduce establishment cost: The bank had taken some steps for reduction of its The two branches Naya Ganj & Colonel establishment cost. The number of regular employees had Ganj have been shifted to Deo Nagar decreased from 60 as on the DLI to 22 as on the DPI. However, branch and shifting process in CBS have bank had recruited 18 employees from those removed on been materialized. Now we are able to contract basis as on March 31, 2017. The number of contractual reduce the expenditure electricity and CBS employees was considered to be on the higher side taking into charges of these branches. The contractual account the reduced scale of operation in the bank. The employees are not on the higher side as per operations of two branches Nava Ganj and Colonal Ganj working of the bank. shifted to Deo Nagar, but the document shifting and merging in CBS was pending. The bank may expedite the process of merger of above mentioned branches to reduce the expenditure on rent and electricity of these branches was being made which should have been avoided by the bank. The bank may expedite the process of merger of above mentioned branches to reduce the expenditure on rent electricity. 7. Earnings Appraisal 7.1 Comments on the profitability We have submitted our explanation The bank had reported net profit of '85.73 lakh during the regarding provision for loan losses, interest year 2016-17 as against a net loss of '23.33 lakh during the year reversal, erosion in other assets and 2015-16. However, this net profit was hugely overstated as the provision for other liabilities in compliance bank had not made provisions for known loan losses and other of above para. liabilities. The 1.0. had assessed net loss of' 1918.09 lakh for the year 2016-17 after taking into account additional provision required for loan losses ('1699.59 lakh), interest reversal ('244.36 lakh), erosion in other assets ('2.03 lakh), erosion in cash balances ('5.47 lakh), and provision required for other liabilities ('52.37 lakh) as shown in Annex II. 7.2 Trend Analysis The bank has to bring down the ratios of The Net Margin of the bank as per stated financials from (-) staff cost to total income and from total 2.97% during the year 2015-16 to 15.02% during the year expenditure. 201617. The Net Interest Margin (N1M) had also increased from 3.06% to 5.14% during the corresponding period. The ratio of staff cost to total income had decreased from 25.13% during the year 2015-16 to 22.65% during the year 2016-17 whereas the ratio of staff cost to total expenditure had increased from 24.41% to 27.79% during the corresponding period. However, both the ratios were considered to be on the higher side. The ratio of other overheads to total income had slightly increased from 12.57 % during the year 2015-16 to 14.36 % during the year 2016-17. 7.3 Segment-wise Details of Income and Expenditures i) Interest income from loans and advances had decreased by Regarding provisioning for interest on '69.96 lakh (15.69%) from 445.77 lakh during the year 2015-16 matured term deposit to the tune of Rs. to '375.81 lakh during the year 2016-17 mainly due to reduction 52.32 lakh we have already put up our in gross advances. The bank although had classified accounts as position in compliance of para 4.1.3 above. NPA on March 31, 2017, however, their overdue interest was taken into income during PPR. Income on investments had decreased by '131.47 lakh (42.78%) From '307.31 lakh during the year 2015-16 to '175.84 lakh during the year 2016-17 mainly due to decrease in investments and sale of securities for meeting the demand of depositors as per the terms of direction and payment under hardship case. The interest Expenditure on deposits had also decreased by '259.70 lakh (50.57%) From '513.52 lakh to '253.82 lakh during the corresponding period due to decrease in deposit liabilities. Also Bank had several discrepancies in payment of interest on deposit and was not paying interest on some running accounts as highlighted in para 4.1.3. The IO had suggested additional provisioning for interest on matured term deposits to the tune of Rs- 52.32 lakh. ii) The bank was also required to re-examine the necessity of Process of shifting of two branches Naya keeping 18 staff on contractual basis. I he operations of two Ganj & Colonel Ganj in CBS has branches Naya Ganj and Colonal Ganj shifted to Deo Nagar, completed. Virtually the necessity of but the document shifting and merging in CBS was pending. keeping 18 staff on contractual basis is need of the bank. However, we will reexamine the same. 7.4 Adherence to the Statutory Provisions Provisioning regarding interest payable on The Bank had not made correct provision (assessed by the IO at term deposit matured and remaining un- ' 52.87 lakh )at savings bank rate for interest payable on term paid we have mentioned our view point in deposits matured and remaining unpaid as on March 31, 2017. compliance of concerned para above. There was a shortfall of '408.76 lakh in provision for loans However, we again submit that the part losses as per the bank's own assessment. Further, the amount of payment of Rs. 0.40 lakh has already been '0.04 lakh pertaining to education fund had been capitalized allowed in these FDRs. We have instead of being booked as an item of expenditure. provisioned Rs. 5.00 lakh for interest payable on these FDRs and at the time of payment of these FDRs we shall credit the interest on the rate of interest applicable for saving account. As per our assessment Rs. 408.76 lakh will be provisioned for short fall in loan losses. The amount of Rs. 0.04 lakh wrongly capitalized have been booked as an item of expenditure. 7.5 Adequacy of provisions There was no shortfall in provision for standard assets as on Regarding provisioning for loan losses, the DPI. However, adequate provisions had not been made for interest reversal, erosion in other assets, NPAs and other items. There was a shortfall in provision for erosion in cash balances and other loan losses ('1699.59 lakh), interest reversal ('244.36 lakh), liabilities we have put .up our explanation erosion in other assets ('2.03 lakh), erosion in cash balances in compliance of the above concerning ('5.47 lakh), and other liabilities ('142.92 lakh), Taking into paras. account all these items, the net loss and net worth of the bank had been assessed at '1918.09 lakh and (-) '1592.74 lakh respectively as on the DPI. 7.6 Assessment of Expenditure Policy One OSD has been appointed for the The bank had formulated an expenditure policy which was work of account section and to suggest in last reviewed on July 7, 2017. The powers of various the working of bank. Expenditure policy authorities to sanction various types of expenditure had not will be reviewed and suggestions given by been defined in the expenditure policy. Further, various the lO will be included in the policy. The measure had been enumerated in the policy for controlling the need of 18 contractual staff is per bank expenditure. However, the same were not followed in letter and requirement. However, we will re-examine spirit. On the one hand the number of regular employees had the matter. been reduced with a view to cut the staff expenses but on the other hand 18 of such employees had been reemployed on contractual basis. One person had been recruited as OSD without assigning any specific duly to him. 8 Liquidity 8.3 The total liquidity as on September 30, 2017 (the last daf of The cash balance of Rs. 5.47 lakh the month preceding the date of commencement of the present pertaining to ATM is being reconciled. Rs. inspection) had reduced and was to the tune of 12198.03 lakh 3.24 lakh has been reconciled rest will be including cash in hand - excluding unreconciled ATMs ('31.17 reconcile very shortly. lakh), balance in current accounts with banks ('333.49 Iakh)and investment in Government securities ('1833.37 lakh) as against the total liquidity of'2389.99 lakh including cash in hand -excluding unreconciled cash in closed ATMs ('33.67 lakh), balance in current accounts with banks ('313.10 lakh) and investments in Government securities ('2043.22 lakh) as on March 31,2017. 8.4 The bank was able to meet the demand of depositors as per The bank is engaged in recovery of NPA the terms of directions and was also able to make payments and other accounts with its total capability. under hardship cases. The total outflow on account of payments We hope to increase our ratio of liquid to the depositors (as per the terms of the directions) as well as assets to short term liabilities. The funding on hardship grounds was to the tune of '4253.49 lakh. volatility will also be increased to higher However , on account of these payments, the bank's term side. deposits worth '1579.18 lakh (as on the march 31,2015) kept with other banks had been totally wiped out and the investments in Government securities had decreased from '2857.69 lakh as on the DLI to '2043.22 lakh as on the DPI and further to '1833.37 lakh as on September 30,2017. The ratio of liquid assets to short term liabilities at 59.20% was significantly low and was decreasing. The funding volatility ratio at 16.21% was also considered to be on the lower side. 9 Systems and Control 9.1 House keeping Housekeeping at the Head office as well as at the branches was highly unsatisfactory as various registers, viz. Stock Statement Register, Insurance Register, DP Register. Equitable Mortgage Register, Unit Visit Register, Loan Application Receipt and Disposal Register, Investment Register, etc. were All the registers pointed out in this para not maintained. Payment Order/ Demand Draft Register was are being maintained in every branch. After not maintained properly as the details of the purchase and the imposition of AID the working of bank mode of issuing the same was not mentioned in the said have been restricted hence these registers register. Dead Stock Register, Stationery Register and Stock are not updated. All the registers will Register for blank cheque books, FDRs and POs were also not properly maintained after normal working maintained properly and were not updated on an ongoing basis. of the bank. 9.1.1 The books of accounts of the bank were balanced as on the The balances of share capital are tallied DPI except the Share Capital Account wherein a difference of on manual basis. Difference on manual '2.02 lakh was observed between GL and SGL figures. The ledger and computer system is mainly due amount shown in ATM of Rs-5.47 lakh was not reconciled to wrong feeding. This will be tallied very even though ATM operations were stopped after imposition of shortly with the help of our CBS provider. AID. Reconciliation of Rs. 5.47 lakh cash in ATM is going on. Rs. 3.24 lakh has been reconciled the rest will be reconciled very shortly. 9.1.3 MIS The CBS service provider has been asked The bank was fully computerized and all the reports could be to see the matter of generated reports from generated through the system at the H.O level itself. However, the system and our system will be properly it was observed that important reports like list of NPAs, priority available for generating the,all reports. sector and weaker section advance, purpose wise list of advances, list of unsecured advances, etc., were not correct when generated through the system. 9.1.4 Internal Control Systems As per supervisory instructions the bank The bank's internal control machinery was very poor as it was has been instructed not to sanction any unable to check and find out the irregularities in the functioning advance. The bank has upgraded its credit of the bank resulting in high NPAs, poor credit appraisal and appraisal and post sanction supervision. post sanction supervision, poor record of recovery, etc. However, bank is engaged in recovery of NPA and other accounts very seriously. The internal control system of the bank was good. Branches were visited by the officials of the Head Office regularly and in regularities were checked and rectified. 9.2 Inspection/Audit 9.2.1 Internal Audit The bank had a system of internal audit conducted by its own The process of internal audit has been officials on quarterly basis in select branches. However, the restarted. same had been discontinued after imposition of AID. 9.2.2 Concurrent Audit The audit firm deputed for concurrent The bank had a system of concurrent audit conducted by M/s audit has been advised and instructed in P K Gaur & Associates, a firm of Chartered Accountant on a writing to cover all the aspects of working quarterly basis. Four branches of the bank, viz Ratan Lai of the bank in audit report including Nagar, Colonel Ganj, Barra-8 and Deo Nagar were subjected to classification of bad loan accounts, enter concurrent audit. Concurrent Audit of these branches was branch re-conciliation, payment of interest conducted on a quarterly basis i.e. April to June 2016 (report in deposit account and KYC norms. dated 11.07.2016), July to September 2016 (report dated 07.10.2016) , October to December 2016 (report dated 07.01.2017) and January 2017 to March 2017 quarter (report dated 07:04.2017). The coverage of the audit was not satisfactory as the auditors were not reporting classification of bad loan accounts based on IRAC norms, inter-branch reconciliation of accounts, non-payment of interest in FDR and deficiencies in KYC norms. 9.2.3 Statutory Audit The Statutory Audit for the year ended March 31, 2017 was The auditor firm deputed for Statutory conducted by M/s Vivek Khanna & Co. Chartered Accountants. Audit was advised in writing to audit all the The report dated September 29, 2017 was received in the bank aspects of bank activities. The audit report during the course of present inspection. The auditors had is prepared by audit firm. Audit firm is one observed that less provisioning as per the RBI guidelines had of the firm mentioned in panel of Chartered been made during the year. However, the auditors had Accountant firms provided by RCS. identified divergence in only 25 accounts with an outstanding balance of '37.73 lakh as against the IO's assessment of divergence in 317 accounts worth '1084.91 lakh. Further, the auditors had not commented on under provisioning / non provisioning in 751 accounts classified as NPAs by the bank. 9.3 Grievance Redressal Procedures/Frauds/Vigilance ii) The bank had formulated a policy for fixing staff We have a policy of fixing staff accountability in case of slippage of loan accounts from accountability' in case of slippage of loan standard to NPA category. However, no case of staff accounts from standard to NPA category. accountability had been examined during the PPR. After imposition of AID the slippage of advances from standard to NPA category is not due to fault of any staff member but especially due to stoppage of clearing facility of the bank. Hence implementation of this policy was not practical. iii) In case of compliance of previous RBI inspection reports, the Housing loan of 14.00 lakh sanction in bank had not filed FMR-1 for housing loan of Rs. 14.00 lakh favour of Dr. Subir Kumar Mukherjee by which was sanctioned to Dr. Subir Kumar Mukherjee (A/c No. the Lai Banglow branch of the bank. The 080400009701) at 1 al Banglow branch of the bank on July 02, security against the loan property was 2011 where the loan was given for a property which was provided pertaining to one guarantor of the already auctioned by PNB in its recovery process. The bank loan duly mortgaged in favour of the bank. could not justify the disbursement after auctioning of the The mortgaged paper is posted in the property for which the loan was to be utilized. It was observed Stamp Paper duly signed by the property owner. The Narrower had promised to that bank had attached Guarantors document. However, submit the original deeds of his own houses equitable mortgage was not taken on stamp paper initially, and with the bank. A handsome recovery was was pasted on a blank stamp paper later. The property made in the account. The borrower is documents shown during inspection were not mentioned on any available. The property of guarantor is of the stamp paper signed by the guarantor. Also bank stated in mortgaged in favour of the bank. Hence its reply in first compliance submitted to RBI, it had given loan this advance may not be treated as fraud. to takeout/refinance the loan given by PNB but no NOC was Recovery proceedings under provision of obtained from PNB about the borrower. This was in violation SARFASI Act 2002 are being initiated. of Para 4.2 of Master Circular - DCBR.BPD. (PCB) MC No. 14/13.05.000/2015-16 dated July 1, 2015 on 'Frauds Classification and Reporting' and make full provision for the same. iv) One suspected case of fraud was observed in the1 housing In account of Shushma Tripathi we have loan of Sushma Tripathi (120400327301) guaranteed by then categorized this account as loss account. branch manager K.S Tripathi (husband of Sushma Tripathi). Regarding suspected fraud for this account The loan was sanctioned on July 31, 2010 for Rs. 11.5 lakh we have to submit that LIC policy with hypothecation of two vehicles purchased in year 2000 and amounting Rs. 2.00 lakh, two vehicles and 2001, and L1C Policies with sum of Rs. 1.5 lakhs. The gratuity and PF amount of Shri K.S. valuation and hypothecation documentation of the two vehicles Tripathi her husband is attached with this was of the year 2003 and valued' at Rs. 10.5 lakh. There was no loan account. Hence this account in no way should be treated as suspected fraud. valuation done at the time of sanction and a 10 year old vehicle was attached to a loan of Rs. 11.50 lakh. The documents pertained to the vehicles belonged to previous loans taken by the borrower. It was observed that two loans -pertaining to Sushma Tripathi (040400000301) and son Tripuresh Tripathi (040400000201) were repaid on July 31, 2010 (same date as disbursement of the above mentioned loan). The loan was not recovered from the salary of K.S. Tripathi, the branch manager even though he was the guarantor for the loan. The bank was required to take action as required vide RBI Circular DCBR. CO. BPD. MC. No. 1/12.05.001/2015-16 dated July 01, 2015 on 'Frauds - Classification and Reporting', and make full provision for the same.