ST24 Parts Catalog

ST24
PARTS CATALOG
LOCATION OF UNIT
1. EXTERIOR (A374) 2. TRANSPORT SECTION (A374) 3. STAPLE SECTION (A374)
See Page 4 See Page 6 See Page 8

% DRIVE AND ELECTRICAL SECTION (A374) 5. FRAME SECTION (A374) 6. COPY TRAY SECTION (A374)
See Page 10 See Page 12 See Page 14
ST24 Parts Location and List

1. EXTERIOR (A374)
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ST24 4 Parts Location and List

1. EXTERIOR (A374)
Index Q’ty Per Index Q’ty Per
Part No. Description Part No. Description
No. Assembly No. Assembly
1 A374 1541 Rear Cover 1 101 0434 0062B Tapping Screw M4x6
2 A374 1571 Proof Tray 1 102 0313 0160B Philips Pan Head Screw - M3x16
3 AA12 0055 Antistatic Brush - 367mm 1 103 0951 4008B Philips Screw With Washer - M4x8
4 A374 1561 Upper Cover 1 104 0434 0060B Philips Tapping Screw - M4x6
5 AA06 6198 Proof Lever Spring 1 105 0720 0040E Retaining Ring - M4
6 A374 2251 Proof Lever 1 106 0344 0060F Philips Truss Head Screw - M4x6
7 A374 2141 Plate Spring - Upper Cover 2 107 0434 0084B Tapping Screw - M4x8
8 A374 5250 Relay Harness - Bin Sensor 1
9 A374 1591 Lower Harness Cover 1
10 A374 1600 Front Cover Ass’y 1
11 A374 1611 Hinge - Front Cover Cap 2
12 A374 1531 Front Cover Cap 1
13 A374 4556 Safety Switch Actuator 1
14 A374 3570 Sensor Cover 1
15 AW02 0025 Lower Bin/jam Sensor 1
16 A374 1511 Bottom Cover 1
17 A498 1831 Staple Position Decal 1
18 A374 1861 Decal - Misfeed Removal 1
19 A374 1871 Decal - Staple Misfeed 1
20 A374 1881 Decal - Add Staple 1
21 A374 1855 Decal - Staple Position 1

Rev. 7/11/94
2. TRANSPORT SECTION (A374)
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2. TRANSPORT SECTION (A374) Rev. 3/13/95

1 A374 3560 Large Cover - Upper Sensor 1 34 A374 2200 Tension Arm 1
2 A374 2155 Transport Solenoid Bracket 1 35 A374 2190 Tightener Bracket 1
3 AA06 0488 Spring - Junction Gate 1 36 A374 2207 Pulley - 12M 1
4 A374 2168 Solenoid Lever 1 37 AA06 0489 Spring - Solenoid 1
5 AX11 0035 Solenoid - 24v 4.6w 1 38 A374 2186 Flange - 16Z/20T 1
6 AA04 3201 Timing Belt - 280XL 1 39 AA08 0141 Bushing - 5x12x4mm 5
7 AW02 0026 Upper Bin/jam Sensor 1 40 A374 2181 Spacer 3
8 AF02 0270 Upper Exit Roller 1 41 A374 2135 Lower Guide Plate Ass’y 1
9 A374 1191 Upper Hinge 1 42 AA12 0053 Antistatic Brush - 112mm 2
10 AB03 0498 Pulley - 27Z 1 43 AA12 0052 Antistatic Brush - 62mm 1
11 A374 2152 Upper Transport Bracket 1 44 A374 2151 Vertical Paper Guide 1
12 A374 5230 Transport Harness 1 45 AA08 0071 Bushing -6x10x6 1
13 A374 2121 Entrance Guide Plate - Upper 1 46 H014 2131 Bushing - M4 2
14 A374 1146 Lower Stopper 1 47 A374 2140 Guide Roller 4
15 A374 2163 Spring Plate - Lower Transport MB1 2 48 A374 1151 S/S Mounting Frame 1
16 5201 1796 Stepped Screw - M4 1
17 A374 2131 Entrance Guide Plate - Lower 1
18 A374 1551 Harness Cover 1
19 A374 2182 Bracket - Upper Exit Sensor 1
20 AW02 0049 Photo interruptor - OS - 580213-703 2
21 A374 2183 Bracket - Lower Exit Sensor 1
22 AF02 0272 Relay Roller 1
23 A374 2161 Junction Pawl 1
24 AF02 0271 Lower Exit Roller 1
25 AB01 7273 Sprocket/gear - 16/20Z 1
26 AA12 0054 Antistatic Brush - 50mm 3
27 A374 2548 Exit Roller Shaft 2
28 A374 2541 Exit Roller 2
29 A374 2154 Transport Unit Bracket 1
30 A374 3562 Small Cover - Upper Sensor 1
31 A374 2331 Bin Supporter 1
32 A374 2547 Exit Belt 2
33 AA06 6196 Tension Spring 1

101 0434 0060B Philips Tapping Screw - M4x6
102 0951 4008B Philips Screw With Washer - M4x8
103 0314 0080B Philips Pan Head Screw - M4x8
104 0720 0040E Retaining Ring - M4
105 0623 0100E Spring Pin - 3x10mm
107 0720 0030E Retaining Ring - M3
108 0434 0062B Tapping Screw M4x6
109 1105 0291 Wire Saddle
110 0953 4008M Screw - M4x8
112 1105 0234 Clamp
114 0344 0060F Philips Truss Head Screw - M4x6
ST24 7A Parts Location and List

3. STAPLE SECTION (A374)
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8 Parts Location and List

ST24
Rev. 8/16/95
3. STAPLE SECTION (A374)
1 A374 4521 Stapler Bracket 1 34 AA08 0074 Bushing - 4x6x6 2
2 5054 0536 Magnet Catch Ass’y 1 35 5442 1659 Stepped Screw - M4 2
3 A374 4531 Stapler Plate 1
4 A374 4522 Stapler Rotation Bracket 1
5 AJ01 1005 Stapler Unit 1
6 A374 4551 Stapler Cover 1
7 AA04 3205 Timing Belt - 83XL 1
8 AB01 1142 Gear - 59Z 1
9 AB01 7275 Coupled Gear - 20/48Z 1
10 A374 4631 Small Side Plate 1
11 A374 4681 Gripper Shaft 1
12 AX04 0056 Stepping Motor - DC9.5V 9.0W 1
13 5409 1238 Rotary Catch 2
14 A374 4658 Upper Gripper Arm 1
15 AA06 6197 Lower Pawl Spring 1
16 A374 4656 Lower Gripper Arm 1
17 A374 4641 Cam Follower 1
18 AA06 0491 Upper Pawl Spring 1
19 A374 5215 Gripper Harness 1
20 AW02 0021 Photo interruptor - 175487-3 1 101 0720 0080E Retaining Ring - M8
21 A374 4688 Gripper Connector Cushion 2 102 0720 0025E Retaining Ring - M2.5
22 A374 5220 Gripper Relay Harness 1 103 0720 0040E Retaining Ring - M4
23 A374 4667 Drive Cam 1 104 0951 3006B Philips Screw With Washer - M4x6
24 A374 4636 Drive Shaft 1 105 0632 0140G Parallel Pin
25 A374 4684 Connector Holder 1 106 1105 0310 Wire Clamp
26 A374 4611 Gripper Bracket 1 107 0434 0060B Philips Tapping Screw - M4x6
27 AA06 0492 Jogger Stopper Spring 1 108 0313 0080B Philips Pan Head Screw - M3x8
28 A374 4616 Jogger Stopper 1 109 0313 0050B Philips Pan Head Screw - M3x5
29 A374 4621 Large Side Plate 1 110 1204 2188 Interlock Switch
30 AA08 2042 Bushing - 6x10x6.5mm 2 111 1106 0241 Bushing - 6.7mm
31 AA08 0072 Bushing - 6x10x3 2 112 1105 0234 Clamp
32 5201 1796 Stepped Screw - M4 2 113 0313 0140B Philips Pan Head Screw - M3x14
33 AA14 3062 Shoulder Screw - M4 1 114 0413 0084W Tapping Screw M3x8

4.DRIVE AND ELECTRICAL SECTION (A374)
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Rev. 3/13/95
4. DRIVE AND ELECTRICAL SECTION (A374)
1 AB01 3709 Worm Gear 1 34 A374 5600 Photo interrupter - OS-580213-704 1
2 A374 3111 Bin Drive Bracket 1
4 AB03 0399 Pulley - 52Z 1
5 AX05 0057 Stepping Motor - DC 24V 3.84W 1
6 A374 2237 Stepping Motor Bracket 1
7 AB03 0497 Pulley - 16Z 1
8 A554 2216 Encoder 1
10 A374 2218 Pulley - 12M 1
11 AW03 0028 Fiber Cable 1
12 A374 3187 Limit Switch Bracket - Upper 1
13 AB01 3731 Gear - 54Z 1
14 5053 0447 Bushing - 6mm 2
15 AB01 3730 Gear - 18Z 1
16 A374 3126 Bin Sensor Bracket 1 101 0720 0040E Retaining Ring - M4
17 A374 3115 Encoder Disk 1 102 0434 0060B Philips Tapping Screw - M4x6
18 A374 3120 Worm Gear Shaft 1 103 0951 4006B Philips Screw With Washer - M4x6
19 AX05 0058 DC Motor - 24V 9W 1 104 0574 0030E Hexagonal Set Screw - M4x3
20 A374 5115 Main Control Board 1 105 0313 0050B Philips Pan Head Screw - M3x5
21 A374 5113 IC - AM27C256-205DC 1 106 1204 2233 Microswitch - AH715254N
22 A374 5240 Bin Sensor Harness 1 107 0313 0140B Philips Pan Head Screw - M3x14
23 A374 5200 Main Harness 1 108 0574 0040E Hexagon Headless Set Screw - M4x4
24 AW02 0021 Photo interruptor - 175487-3 4 109 1105 0267 Wire Clamp
25 A374 2234 Encoder Sensor Bracket 1 110 1105 0163 Locking Support
26 A374 1195 Door Switch Bracket 1 111 1105 0234 Clamp
27 A374 4711 Gripper Sensor Bracket 1 112 1105 0291 Wire Saddle
28 AA06 3239 Spring - Handle 1 113 0953 4008M Screw - M4x8
29 A374 1625 Opening Handle Bracket 1 114 1204 2188 Interlock Switch
30 A374 1700 Opening Handle Ass’y 1 115 0344 0060F Philips Truss Head Screw - M4x6
31 A374 1622 Bin Shaft Cover - Front 1 116 1107 0748 Fuse - 2A, 250V
32 AA14 3306 Stepped Screw - M6 1 117 1106 0241 Bushing - 6.7mm
33 A374 1623 Harness Cover 1 118 0740 3206 Ball Bearing

5. FRAME SECTION (A374)
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ST24 Parts Location and List

1 AB01 7274 Gear - 54Z 1 34 AA06 3240 Jogger - Spring 2
2 AA05 0076 Bin Drive Wire 2 35 AB03 0388 Pulley - 16Z 2
3 A374 3131 Wire Lift Shaft 1 36 AA08 0140 Bushing - 3x9x5mm 1
4 AB03 0389 Pulley- 16Z 2 37 A374 3521 Bin Roller 4
5 A374 4124 Jogger Drive Shaft 1 38 AA08 0142 Bushing - 5x10x4mm 1
6 A469 3175 Idle Pulley Stud - Short 1
7 5887 4185 Idler Pulley 1
8 A374 4141 Jogger Motor Bracket 1
9 AX04 0057 Stepping Motor - DC 24V 3.72W 1
10 A374 3146 Bin Support Block - Right Rear 1
11 A374 3160 Bin Block Shaft - Right 1
12 A374 1131 Upper Jogger Stay 1
13 A374 3142 Bin Support Block - Right Front 1
14 A374 3156 Bin Support Block - Left 1
15 A374 3163 Bin Block Shaft - Left 1
16 A374 4617 Small Jogger Stopper 1
17 A374 3525 Cam Roller 4
18 A374 4181 Jogger Lower Holder 1
19 A374 1132 Lower Jogger Stay 1
20 A374 3165 Bin Block Stopper 2
21 A374 4161 Lower Tension Bracket 1
22 A421 2521 Spring - Paper Volume 2
23 AW02 0021 Photo interruptor - 175487-3 1 101 1105 0234 Clamp
24 AA04 3204 Timing Belt - 211XL 2 102 0313 0050B Philips Pan Head Screw - M3x5
25 A374 4171 Upper Jogger Holder 1 103 0720 0030E Retaining Ring - M3
26 A374 4151 Jogger Tension Bracket - Upper 1 104 0720 0040E Retaining Ring - M4
27 A374 4131 Jogger Shaft 1 105 0951 4006B Philips Screw With Washer - M4x6
28 A374 1136 Lower Stay 1 106 0434 0060B Philips Tapping Screw - M4x6
29 A374 1142 Shaft - Lower Stay Roller 2 107 0951 4008B Philips Screw With Washer - M4x8
30 A374 1141 Lower Stay Roller 2 108 0633 0250G Pin - M3x25
31 A374 1145 Lower Stay Bracket 1 109 0720 0080E Retaining Ring - M8
32 AB03 2051 Wire Pulley - M26.5 1 110 1105 0291 Wire Saddle
33 5053 0419 Bushing - 10mm 3 111 0950 4006B Screw - M4x6

6. COPY TRAY SECTION (A374) Rev. 3/1 3/95
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6. COPY TRAY SECTION (A374) Rev.4/14/97
1 5216 2113 Stepped Screw - Transfer 1 101 1204 2234 Microswitch - Ah735254n
2 A374 3191 Pulley Bracket 1 102 0313 0140B Philips Pan Head Screw - M3x14
3 AA06 0490 Limit Switch Spring 1 103 0720 0060E Retaining Ring - M6
4 A374 3196 Limit Switch Bracket - Lower 1 104 0720 0040E Retaining Ring - M4
5 A374 3555 End Fence Ass’y 20 105 0313 0050B Philips Pan Head Screw - M3x5
6 A374 1621 Bin Shaft Cover - Rear 1 106 0434 0060B Philips Tapping Screw - M4x6
7 A374 3176 Front Pulley Bracket 1 107 1105 0267 Wire Clamp
8 AA14 3404 Stepped Screw - M4 6 108 1105 0291 Wire Saddle
9 AB03 2052 Wire Pulley - M22.8 7 109 1106 0411 Bushing - 11.5mm
10 A374 3179 Rear Pulley Bracket 1
11 A374 1186 Lower Hinge 1
12 A374 3541 Support Tray 1
13 A374 3550 Bin Link 2
14 A374 1177 Lower Cushion 1
15 A374 4561 Stapler Guide 1
16 A374 3519 Pressure Guide Mylar 20
17 AA06 6205 End Fence Spring 20
18 A374 3601 Bin Ass’y 19
19 A374 3515 Bin Guide Mylar 20
20 A374 3525 Cam Roller 44
22 A374 3521 Bin Roller 80
23 A374 3607 Lower Bin Assembly 1
24 A374 3522 Bin Support Film 1
25 A374 3514 Paper Support Film 19
26 A374 3526 Bin Spacer 2
27 A554 3512 End Fence Stopper 20

TECHNICAL SERVICE BULLETINS
BULLETIN NUMBER: ST24-5001 10/20/93
APPLICABLE MODEL: FT4427/4727
SUBJECT: INTERMITTENT ST24 ENTRANCE MISFEED/COPIER IGNORES ST24
SYMPTOM:
The ST24 roller drive motor fails to energize resulting in a paper misfeed at the entrance to the ST24.
However, no misfeed is indicated and the copier returns to a "READY" condition after a brief "free-run"
period of approximately 10 seconds. Additionally, the copier does not display "C5" when the ST24 is opened
to remove the misfeed.
NOTE: This symptom does not occur if a menu reader (MR-20) is installed.
CAUSE:
Communication between the copier main board and the ST24 main board is interrupted by the interface
board.
FIELD/TEMPORARY PRODUCTION COUNTERMEASURE:

A jumper connector (P/N A0889500) for the interface board (CN 702) has been designed to eliminate the
communication error described above.
ORDERING PROCEDURE:
Technical Services has a supply of jumper connectors available at no charge for units exhibiting this
symptom. To obtain the jumper connector, please complete and fax the attached form to Technical Services.
FINAL PRODUCTION/PERMANENT COUNTERMEASURE:

The pull-up resistor (4.7k Ω) of the interface board will be changed to one of approximately 1.5k Ω . The
EDP number for the interface board (208282) will not change, however, the assembly number stenciled on
the interface board will change from A3445121B to A3445121C. This modification will be applied to the
November ’93 production.
Continued...
Tech Service Bulletin No. ST24-5001
Page 2 of 2
ST24
SUBJECT: INTERMITTENT ST24 ENTRANCE MISFEED/COPIER IGNORES ST24
Fax this entire page in "DETAIL" mode ATTN: Technical Services - Copiers
FAX Number: (201) 882-3960
Each set of serial numbers given will represent a request for one (1) interface board
jumper connector (P/N A0889500).
Serial Number (s)

FT4427/4727 ST24
1
2
3
4
5
All serial number information will be verified before shipment is made.
RETURN SHIPPING LABEL - PLEASE TYPE OR PRINT CLEARLY.
FROM: Ricoh Technical Services, 155 Passaic Avenue, Fairfield, NJ 07004

NAME:
ADDRESS:
CITY: STATE: ZIP CODE:
ATTENTION: PHONE # :
DEALER ACCOUNT NUMBER:
APPLICABLE MODEL: FT4427/4727/5433/5733
SUBJECT: SORTER MISFEEDS

SYMPTOM:
Sorter bins stop in the wrong position and cause bin entrance misfeeds.
CAUSE:
During transportation, the bin lift wire loosens slightly on the wire pulley. As a result, the wire winds
incorrectly as shown in figure 1.
SOLUTION:
The bin lift wire has been lengthened as shown in figure 2. This will give another half turn of the lift wire
ensuring proper wire tracking on the wire pulley.
OK No Good
[Fig. 2]
[Fig. 1} Bin Lift Wire
REFERENCE
OLD PART NO. NEW PART NO. DESCRIPTION QTY INT PAGE ITEM
AA050076 AA050084 Bin Lift Wire 2➞2 1 13 2
UNITS AFFECTED:
All ST24 sorter staplers manufactured after Serial Number A320304001 will have the new style bin lift wires
installed during production.
FIELD SERVICE MANUAL - INSERT

GENERAL:
The Field Service Manual page(s) listed below must be replaced with the page(s) supplied. Each bulletin
package contains 2 sets of replacement pages.
PAGES:
The revised pages have been highlighted by an arrow ⇒
• 14-25 Updated Information

BULLETIN NUMBER: ST24-5003 REISSUE ★ 04/15/94
APPLICABLE MODEL: 4427/4727/5433/5733/6645
SUBJECT: ST24 ENTRANCE MISFEEDS
SYMPTOM:
In sort mode, the roller drive motor stalls resulting in entrance area misfeeds.
CAUSE:
Excessive load on the roller drive motor due to "gummed-up" bushings and pulleys in the roller drive section.
[C]
[A]
★ SOLUTION: [B]
1. Reduce the timing belt tension.
1) Remove the proof tray.
2) Remove the rear cover.
3) Loosen the screws fixing the roller drive

motor [A] bracket.
4) Slightly reduce the timing belt [B] tension

and retighten the screw.
NOTE: After reducing the belt tension, make 11 x 17 inch

size copies in normal mode and sort mode to make
sure the belt is not jumping at the pulse generator [C].
ST24
2. Lubricate the following parts:
1. Remove the ST24 from the machine.

2. Remove the vertical transport unit (refer to the Field Service Manual - page 14-26).
3. Remove all the parts circled in the illustration on page 2 of this bulletin.
NOTE: There are 14 circled items in the upper illustration and 2 circled items in the lower illustration.
4. Clean all the removed parts with isopropyl alcohol.
5. Lubricate all the removed parts with launa oil.
6. Reassemble and reinstall the sorter stapler on the copier.
7. Adjust the roller drive belt tension as shown in the Field Service Manual on page 14-29.
Continued...
Tech Service Bulletin No. ST24-5003 REISSUE
Page 2 of 2
2. TRANSPORT SECTION (A374)
4. DRIVE AND ELECTRICAL SECTION (A374)

APPLICABLE MODEL: FT4427/4727/5433/5733/6645
SUBJECT: UNEVEN SORTER BINS / MISFEEDING / UNEVEN PAPER STACKING
SYMPTOM:
Sorter stapler bins raise unevenly resulting in misfeeding and improper paper stacking in the bins.
CAUSE:
One of the black plastic bin spacers (P/N A3743526) is missing from the underside of the bottom bin.
SOLUTION:
Replace the missing spacer (P/N A3743526) as shown in the following illustration.
6. COPY TRAY SECTION (A374)
Spacer - P/N A3743526

23
NOTE: Please add this omitted information to your parts catalog
REFERENCE
PART NUMBER DESCRIPTION QTY PAGE ITEM
A3743526 Spacer 2 15 23
SUBJECT: SORTER STAPLER MOUNTING FRAME

GENERAL:
As per field request, the Sorter Stapler mounting frame has been registered as a service replacement part.
This information should be incorporated into all existing ST24 Parts Catalog documentation.
ST24 MOUNTING FRAME
REFERENCE
A3741151 S/S Mounting Frame 1 7 52*
* DENOTES NEW ITEM
SUBJECT: FIELD SERVICE MANUAL - INSERT
GENERAL:
The Field Service Manual page(s) listed below must be replaced with the page(s) supplied. Each bulletin
package contains 2 sets of replacement pages.
PAGES:
The revised areas have been highlighted by an arrow ⇒
• FT5433/5733 FSM page 4-40 Additional Information

• FT6645/6655 FSM page 4-59 Additional Information
SUBJECT: PARTS CATALOG UPDATES

GENERAL:
The following Parts Updates are being issued for all ST24 Parts Catalogs. This information should be
incorporated into all existing ST24 Parts Catalog documentation.
• UPDATE NO.1 - ENTRANCE GUIDE PLATES - To reduce noise when the junction pawls touch the
entrance guide plates, two cushions have been added to both the Upper and
Lower Entrance Guide Plates. Also, the shape of the welded bracket for the guide
rollers on both the Upper and Lower Entrance Guide Plates has been changed
but the part numbers remain the same.
New Old
50
49
Add item #49 and #50 to
Replace the illustration above, the illustration as indicated
item #17 - page 7, with the one
to the right
REFERENCE
A3742126 Cushion Sheet 0 2 7 49*
A3742134 Cushion 0 2 7 50*
* DENOTES NEW ITEM
UNITS AFFECTED:
All ST24 Sorter Staplers manufactured after Serial Number A3203020001 will have the new Cushion Sheet,
Cushion and Upper and Lower Entrance Guide Plates installed during production.
INTERCHANGEABILITY CHART:
OLD and NEW parts can be used in both OLD and NEW parts CAN NOT be used in OLD machines.
0 NEW machines. 2 OLD parts can be used in OLD and NEW machines.
NEW parts can be used in OLD and NEW machines. OLD parts CAN NOT be used in NEW machines.
1 OLD parts CAN NOT be used in NEW machines. 3 NEW parts CAN NOT be used in OLD machines.
Must be installed as a set on units manufactured prior to the S/N cut-in. On units manufactured aft er the S/N cut-in or
3/S previously modified, use the new part numbers individually.
Continued...
Page 2 of 2
• UPDATE NO. 2 - Please add the following parts to your parts catalog:
Switch Decal

111
111
111
111
111
111
111
REFERENCE
A0481367 Decal - Switch 1 5 22
04340060B Philips Tapping Screw - M4 x 6 n n - 10 13 106
09504006B Screw - M4 X 6 n n + 10 13 111*
* DENOTES NEW ITEM
APPLICABLE MODEL: FT5433/5733/6645
SUBJECT: ST24 TROUBLESHOOTING GUIDE AND VIDEO
GENERAL:
As part of Ricoh’s continuing policy to assure product performance by upgrading the quality of
its products and support to the field, Ricoh Corporation has developed a Troubleshooting Guide and Video to
aid technicians in troubleshooting ST24 misfeeds.
If used in conjunction with the Troubleshooting Video provided, this guide will resolve the majority of
misfeeding problems the field is experiencing.
In addition to the troubleshooting materials listed above, the following parts have been modified:
• UPDATE NO. 1 - Due to manufacturing requirements, the sorter bins have been modified (they are
slightly different in shape). The old style bins are no longer available, however, the
part number (A3743505) remains the same.
Although it is technically no problem to mix the old and new bins, it is

recommended to use the new bins for upper positions and the old bins for lower
positions. This maintains a good unit appearance and places the new bins in
positions which are more frequently used.
ORDERING PROCEDURE:
Ricoh Corporation will automatically ship one (1) set (20 bins / set) of new style ST24 sorter bins per every
ten (10) ST24 Sorter Staplers shipped based on Ricoh’s Equipment Shipped Records.
Ricoh Corporation is providing these bins at no charge due to bin guide mylars mis-positioned during
production. Please reference section 3, page 6 of the ST24 Troubleshooting Guide.
• UPDATE NO. 2 - BIN HOME POSITION SENSOR - The width of the interrupter for the bin home
position sensor has been increased from 4.5mm to 5.5mm to ensure sensor
actuation. The part number for the Home Position Sensor has not been changed.
FIELD COUNTERMEASURE
To modify machines in the field, adhere a black mylar strip (A3749500) as illustrated on page 2.
This part is available through normal NSPC channels.
Continued...
Tech Service Bulletin ST24-5008
Page 2 of 3
Black Mylar Strip
Align Strip with the right

and top edges as shown
UNITS AFFECTED:
All ST24 sorter staplers manufactured after Serial Number A320303XXXX will have the new style Home
Position Sensor installed during production.
• UPDATE NO. 3 - SPRING PLATE MOUNTING SCREW AND HEXAGON NUT - A hexagon nut [A]
(07100050B) has been inserted between the Spring Plate [B] and the Exit Roller
Guide [C] to reduce the angle [θ] between the guide and paper. Due to this
modification, the length of the screw [D] (03440080F) fixing the Spring Plate has
been changed from 6 mm to 8 mm.
These parts are available through normal NSPC channels.
[A]
[B]
[θ] [θ]
[C] [D]
UNITS AFFECTED:
All ST24 Sorter Staplers manufactured after Serial Number A320303XXXX will have the new style screw and
hexagon nut installed during production.
Continued...
Page 3 of 3
• UPDATE NO. 4 - EXIT PAWL MYLAR - A guide mylar (A3742266) has been added to the upper
support guide [B] to prevent the leading edge of curled paper from being caught
between the upper entrance guide plate [A] and the upper support guide [B].
This part is available through normal NSPC channels.
[A]
[B]
[C]
UNITS AFFECTED:
All ST24 sorter staplers manufactured after Serial Number A320402XXXX will have the new guide mylar

GENERAL:
[A]
• UPDATE NO. 1 - JOGGER HOLDER CUSHION -

To reduce noise, the Jogger
Holder Cushion [A] has been [B]
added to the Jogger Lower
Holder (A3744181) [B].
REFERENCE
A3744182 Cushion - Jogger Holder 0©1 13 39*
* DENOTES NEW ITEM
UNITS AFFECTED:
All ST24 Sorter Staplers manufactured after Serial Number A3204040260 will have the Jogger Holder
Cushion installed during production.
[B]
• UPDATE NO. 2 - ENTRANCE GUIDE PLATE -

To prevent copier exit misfeeds
when the ST24 is installed on
the FT6645 copier, the
Junction Pawl Guide Mylar [A]
has been added to the Upper
Support Guide [B]. [A]
Continued...
Page 2 of 2
REFERENCE
A3742265 A3742264 Upper Support Guide 1©1 1 7 51
A3742266 Junction Pawl Guide Mylar 0©1 7 53*
* DENOTES NEW ITEM
UNITS AFFECTED:
All ST24 Sorter Staplers manufactured after Serial Number A3204020001 will have the Junction Pawl Guide
Mylar installed during production
GENERAL:
• UPDATE NO. 1 - MAIN CONTROL BOARD - To increase the torque margin of the Main Drive
Motor, the software (ROM) and two resistors on the Main Control Board have
been changed.
1. ROM
The paper transport speed, at the sorter entrance, has been reduced to limit the mechanical load
applied to the Main Drive Motor.
2. Increased Main Drive Motor torque (810 gf cm 940 gf cm)

The resistors have been changed to increase the motor drive current from 1.2A to 1.5A as follows:
R104 (P/N 16331501) 2.4K ohm 1.5K ohm

R105 (P/N 16336200) 470 ohm 620 ohm
CAUTION: When modifying the old style Main Control Board, R104 (R102), R105 (R103) and the
new ROM must be installed as a set.
R102
R104 R103
R105
R110 R109
Old Main Control Board New Main Control Board
Continued...
Page 2 of 4
REFERENCE
A3745105 A3745115 Main Control Board 1 1 1 11 20
A3745108 A3745113 IC - AM27C256 - 205DC 1 1 1 11 21
UNITS AFFECTED:
All ST24 Sorter Staplers manufactured after Serial Number A3204070001 will have the new style Main
Control Board installed during production.
3. Main Drive Pulley, Timing Pulley, Timing Belt and Encoder

To further reduce the mechanical load to the Main Drive Motor, the tooth shape of the following parts
has been changed from S2M to S3M.
Encoder
Timing Pulley Page 12
Page 6
Timining Belt
Pulley
REFERENCE
AA043202 Timing Belt - 145 x L 1 0 11 9
AA043450 Timing Belt - 100 x L 0 1 11 9
AB030386 Pulley - 40Z 1 0 AS 11 7
A
AB030497 Pulley - 16Z 0 1 11 7
SET
A3742216 A5542216 Encoder 1 1 11 8
AB030387 Pulley - 34Z 0 1 7 10
AB030498 Timing Pulley - 27Z 1 1 7 10
UNITS AFFECTED:
All ST24 Sorter Staplers manufactured after Serial Number A3204070001 will have the new style Timing
Belt, Pulley and Encoder installed during production.
Continued...
Page 3 of 4
Exit Roller
• UPDATE NO. 2 - EXIT ROLLER - To reduce the

mechanical load applied to the
main drive motor, the exit roller
has been changed to a new type Lubricated
Bushings
roller which has two bushings
containing lubricant.
Old New
REFERENCE
A3742546 A3742541 Exit Roller 2 2 1 7 28
UNITS AFFECTED:
All ST24 sorter Staplers manufactured after Serial Number A3204070001 will have the new style Exit Roller
• UPDATE NO. 3 - CONNECTOR HOLDER / GRIPPER HARNESS - To facilitate manufacturing, the

Connector Holder and the Gripper Harness have been extended as follows:
Gripper Harness
Connector Holder: 88mm 113mm
Gripper Harness: 110mm 135mm
Connector Holder
REFERENCE
A3744686 A3744684 Connector Holder 1 1 AS 9 25
A
A3745210 A3745215 Gripper Harness 1 1 SET 9 19
UNITS AFFECTED:
All ST24 Sorter Staplers manufactured after Serial Number A3203110063 will have the new style Connector
Holder and Gripper Harness installed during production.
Continued...
Page 4 of 4
• UPDATE NO. 4 - PARTS CATALOG CORRECTION - Please correct your Parts Catalog as shown:
Bin Support Film

Paper Support Film
Bin Assembly
Pressure Guide Mylar
Stapler Guide
Lower Bin Assembly
Bin Spacer
REFERENCE
A3743505 A3743505 Bin Assembly 20 19 15 18
A3743507 Lower Bin Assembly 0 1 1 15 26 *
A3744561 A3744562 Stapler Guide 1 1 1 15 15
A3743519 A3743520 Pressure Guide Mylar 20 19 1 15 16
A3743522 Bin Support Film 0 1 15 24 *
A3743514 Paper Support Film 0 19 15 25 *
A3743526 Bin Spacer 0 2 15 23 *
* DENOTES NEW ITEM
TECHNICAL SERVICE BULLETIN
CUSTOMER SERVICE GROUP
BULLETIN NUMBER: ST24 - 5011 08/16/95

COPY QUALITY
Note: This copy intended as master of original

GENERAL:
for reproduction of additional bulletins.
To ensure the function of the gripper, the parts listed below have been changed. This information should be
MECHANICAL
NOTE: Replace the Upper Gripper Arm and the Drive Cam at the same time. Also, the old parts are no
longer available.
Drive Cam
Upper Gripper Arm
ELECTRICAL
Old New
22mm
(New)
PAPER PATH
27mm
(Old)
REFERENCE
A3744651 A3744658 Upper Gripper Arm 1 1 3/S 9 14
FSM
A3744666 A3744667 Drive Cam 1 1 3/S 9 23
UNITS AFFECTED:
PARTS
All ST24 Sorter Staplers manufactured after Serial Number A3203110001 will have the new style Upper
Gripper Arm and Drive Cam installed during production.
1 3
OTHER
OLD parts CAN NOT be used in NEW machines. NEW parts CAN NOT be used in OLD machines.
Must be installed as a set on units manufactured prior to the S/N cut-in. On units manufactured after the S/N cut-in or
TECHNICAL SERVICE BULLETIN
CUSTOMER SERVICE GROUP
BULLETIN NUMBER: ST24 - 5012 04/14/97

APPLICABLE MODEL: FT4427/4727/5433/5733/6645 COPIERS
q
COPY QUALITY
Note: This copy intended as master of original
SUBJECT: END FENCE STOPPER

for reproduction of additional bulletins.
GENERAL:
To prevent the End Fence Springs of the sorter bins from coming off, the End Fence Stoppers have been
added. The parts numbers for the Bin Assembly have also been changed. This information should be
Stopper
Spring
q
End Fence Stopper
ELECTRICAL
End Fence Spring
q PAPER PATH
REFERENCE
A3743605 A3743601 Bin Ass’y 19 1 15 18
q
A3743507 A3743607 Lower Bin Ass’y 1 1 15 23
FSM
A5543512 End Fence Stopper 20 15 * 27
UNITS AFFECTED:
All ST24Sorter Staplers manufactured after Serial Number A320509XXXX will have the End Fence Stoppers n
PARTS
q
Must be installed as a set on units manufactured prior to the S/N cut-in. On units manufactured after the S/N cut-in or
OTHER

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ST24

See Page 4 See Page 6 See Page 8

See Page 10 See Page 12 See Page 14

ST24 Parts Location and List

ST24 4 Parts Location and List

ST24 5 Parts Location and List

ST24 6 Parts Location and List

Index Q’ty Per Index Q’ty Per

ST24 7 Parts Location and List

ST24 7A Parts Location and List

8 Parts Location and List

ST24 9 Parts Location and List

ST24 11 Parts Location and List

ST24 Parts Location and List

ST24 13 Parts Location and List

ST24 14 Parts Location and List

ST24 15 Parts Location and List

SUBJECT: INTERMITTENT ST24 ENTRANCE MISFEED/COPIER IGNORES ST24

FIELD/TEMPORARY PRODUCTION COUNTERMEASURE:

FINAL PRODUCTION/PERMANENT COUNTERMEASURE:

FAX Number: (201) 882-3960

Serial Number (s)

All serial number information will be verified before shipment is made.

RETURN SHIPPING LABEL - PLEASE TYPE OR PRINT CLEARLY.

FROM: Ricoh Technical Services, 155 Passaic Avenue, Fairfield, NJ 07004

SUBJECT: SORTER MISFEEDS

FIELD SERVICE MANUAL - INSERT

• 14-25 Updated Information

SUBJECT: ST24 ENTRANCE MISFEEDS

1. Reduce the timing belt tension.

1) Remove the proof tray.

2) Remove the rear cover.

3) Loosen the screws fixing the roller drive

4) Slightly reduce the timing belt [B] tension

NOTE: After reducing the belt tension, make 11 x 17 inch

2. Lubricate the following parts:

1. Remove the ST24 from the machine.

2. TRANSPORT SECTION (A374)

ST24 6 Parts Location and List

4. DRIVE AND ELECTRICAL SECTION (A374)

SUBJECT: UNEVEN SORTER BINS / MISFEEDING / UNEVEN PAPER STACKING

6. COPY TRAY SECTION (A374)

Spacer - P/N A3743526

NOTE: Please add this omitted information to your parts catalog

SUBJECT: SORTER STAPLER MOUNTING FRAME

ST24 MOUNTING FRAME

SUBJECT: FIELD SERVICE MANUAL - INSERT

• FT5433/5733 FSM page 4-40 Additional Information

SUBJECT: PARTS CATALOG UPDATES

5. FRAME SECTION (A374)

SUBJECT: ST24 TROUBLESHOOTING GUIDE AND VIDEO

Although it is technically no problem to mix the old and new bins, it is

This part is available through normal NSPC channels.

Black Mylar Strip

Align Strip with the right

SUBJECT: PARTS CATALOG UPDATES

• UPDATE NO. 1 - JOGGER HOLDER CUSHION -

• UPDATE NO. 2 - ENTRANCE GUIDE PLATE -

SUBJECT: PARTS CATALOG UPDATES

2. Increased Main Drive Motor torque (810 gf cm 940 gf cm)

R104 (P/N 16331501) 2.4K ohm 1.5K ohm

Old Main Control Board New Main Control Board

3. Main Drive Pulley, Timing Pulley, Timing Belt and Encoder