Case study:

Blockbuster vs Netflix
Background information and reading resources

Global CGMA University and Academic COE

Downloadable links
• All resources found in this document can be
shared with faculty members and students.

• Each resource has a link to the webpage for ease

of access. Just click on these icons when you see
them in the following slides:

2 Global CGMA University and Academic COE

Business game on digital strategy

You will
get this
during the
workshop

3 Global CGMA University and Academic COE

Background
information on case

Global CGMA University and Academic COE

Netflix’s background
Core strategy:
• To grow streaming subscription
business globally.
• Continuously improving the
customer experience.
• Focus on expanding streaming
content, enhance user interface
& extend service to internet-
connected devices.

5 Global CGMA University and Academic COE

Blockbuster’s demise

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About Blockbuster

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Short introduction of Netflix and Blockbuster

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What is their strategy?

9 Global CGMA University and Academic COE

What can we learn from Netflix and Blockbuster?

10 Global CGMA University and Academic COE

I hope you enjoyed reading about Netflix and
Blockbuster. Now, it’s time to play the business game!

The following are questions you will need to provide answers to. Please
explain your answers like you would in an essay exam.

11 Global CGMA University and Academic COE

What is the business
model that made
Netflix superior to
Blockbuster?
Global CGMA University and Academic COE
Did the new business
model create any
opportunities for
Blockbuster?
Global CGMA University and Academic COE
Do you think TiVo
and YouTube could
emerge as potential
threats? Why?
Global CGMA University and Academic COE
Resource list

15 Global CGMA University and Academic COE

Role of CFO’s and CEO’s in digital transformation

The Boston Consulting Group McKinsey Digital

Jan 2018 Feb 2017

The Most
The CFO's vital Innovative The seven decisions that matter
role in Companies
corporate 2018:
in a digital transformation: A
transformation Innovators go CEO’s guide to reinvention
all in on digital

Read Read Read

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Digital future and leadership

Aligning the Organization for Its Decoding Digital Leadership

Digital Future
Deloitte 2016
MIT Sloan Management Report

July 2016

In collaboration with Deloitte

University Press
Read Read

Read Additional Highlights

17 Global CGMA University and Academic COE

Digital transformation

Industry X.0 Digital Transformation Initiative: in collaboration with

Combine and Accenture
Conquer: World Economic Forum
Unlocking the
Power of Digital Jan 2016 May 2018

Accenture Digital Transformation of Unlocking $100 Trillion for

October 2018 Industries: Demystifying Business and Society from
Digital and Securing $100 Digital Transformation
Trillion for Society and
Industry by 2025

Read Read Read

18 Global CGMA University and Academic COE

Agile organizations – McKinsey survey and report

How to create The 5 Trademarks of Agile Why agility

an agile Organizations pays
organization Dec 2015
In collaboration
Oct 2017 with McKinsey
Agile Tribe
Survey
Jan 2018

Read Read Watch

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Digital strategies

The economic Why digital Strategy to beat the odds

essentials of strategies fail
digital strategy McKinsey Quarterly
McKinsey
McKinsey Quarterly Feb 2018

March 2016 Jan 2018

Read

Watch Video Read Read

20 Global CGMA University and Academic COE

Digital enterprise

World Economic Forum

Digital enterprise: how to survive Digital Enterprise

disruption and thrive in the digital
age White paper

June 2016 Jan 2016

Read & Watch Video Read

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Digital consumption

World Economic Forum

Digital consumption: Digital Consumption

the race to meet
customer White paper
expectations
Jan 2016

June 2016

View Slides & Watch Video Read

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How artificial intelligence and data add value to businesses
McKinsey & Company

March 2018
Read & Watch Video

Additional reading:

An executive’s guide
to AI

2017 Read

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Artificial intelligence - McKinsey

Notes from the The real-world potential and What AI can and
AI Frontier: limitations of artificial intelligence can’t do (yet) for
Insights from your business
hundreds of use Jan 2018
cases Jan 2018

April 2018 Article

Discussion
paper

Read Read
Listen To Podcast & Read Transcript

24 Global CGMA University and Academic COE

McKinsey Quarterly reports

Accelerating the Organizing for How to build a Advanced

diffusion of the age of data-first analytics: Nine
technology- urgency culture for a insights from
enabled digital the C-suite
business transformation
practices 2017
2018 2018
Feb 2018
Read Interview &
Read Read Case Study Read

25 Global CGMA University and Academic COE

Other relevant reports

10 killer visuals Achieving Valuing The age of

that every business impact Information analytics:
Scrum Master with data Technology Competing in a
needs Related data-driven
McKinsey Intangible world
2016 Assets
2018 McKinsey
MIS Quarterly Dec 2016
March 2016

Read Read Read Read

26 Global CGMA University and Academic COE

Thank you
Thank you
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