Run SAP Like a Factory

RSLF BPO – NFe Monitoring

SAP Digital Business Services
2018

CONFIDENTIAL
NF-e Key Figure Overview for
Business Process Monitoring & Business Process Analytics

Application specific Key Figures focused on monitoring “Nota

Fiscal Electronica“ - Relevant for customers Operating Business In Brazil

▪ SAP Enterprise Resource Planning (ERP)

▪ SAP Governance Risk and Compliance (SAP NFE a.k.a. GRC)

*ST-A/PI 01R SP01 and on

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Disclaimer

This presentation outlines our general product direction and should not be relied on in making a purchase decision. This pres entation is not subject to
your license agreement or any other agreement with SAP. SAP has no obligation to pursue any course of business outlined in th is presentation or to
develop or release any functionality mentioned in this presentation. This presentation and SAP's strategy and possible future developments are subject
to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either
express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. SAP
assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP intentionally o r grossly negligent.

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Prerequisites (1/2)

▪ Managed Systems: Applicable for SAP ECC, SAP NFE and SAP PI

– SAP NFE Monitoring and Analytics functionality for NFe XML layout 3.10 and 4.00 is available via ST-A/PI
Component: 01R SP01 or higher

– Please note: keep ST-A/PI component up-to-date in order to have the latest corrections implemented and
newest Key Figures enabled

▪ Managing Systems: recommendable SAP Solution Manager 7.2 SP03 or higher

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Prerequisites (2/2)

▪ Following SAP Notes provide more information about SAP Nfe Monitoring:

SAP Notes Relevant

784752 - BPMon in SAP Solution Manager – prerequisites SAP Solution Manager

1774793 - NF-e: Required Process Step in History Table SAP ECC

2109722 - FAQ Note: NF-e monitoring as of ST-A/PI 01R NFe Monitoring

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SAP NFE Monitoring (3.10/4.00)
Monitoring Objects & Key figures based on Nota Fiscal Electronica (NF-e)

*ST-A/PI 01R SP01 and on

NFe Monitoring objects – Overview

Monitoring Object Key Figure Description Original System Status

NFE01 KF01 NFE Requests SAP ECC Available as of ST-A/PI 01R SP00

KF01 Response Time for NFe authorization requests SAP ECC Available as of ST-A/PI 01R SP00

KF02 Response time for NFe cancellation requests SAP ECC Available as of ST-A/PI 01R SP00

NFE02 KF03 Waiting time for NFe Processing SAP ECC Available as of ST-A/PI 01R SP00

KF04 Response Time for NF-e grouped by batch SAP ECC Available as of ST-A/PI 01R SP00

KF05 NFe Processing Waiting Time SAP ECC Available as of ST-A/PI 01R SP00

NFE006 KF01 NF-e Document Status Monitoring SAP NFE Available as of ST-A/PI 01R SP01
Check the performance of processed
NFE007 KF01 SAP NFE Available as of ST-A/PI 01R SP01
document
NFE008 KF01 NFe Certificate Expiration SAP NFE Available as of ST-A/PI 01R SP01

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Example of NFe Business Process Monitoring

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 SAP NFE Monitoring Object – NFE002/KF01 – BPMon Example

Output
This screen shows the current status of the monitoring object. Clicking on the measured
value it’s possible to jump to the detail list which shows more information about documents
Jump to alert
considered in the calculation of the response time. The average response time is calculated
per region, but the detail list is per branch.

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SAP NFE Monitoring Object – NFE002/KF01 – BPMon Example

Time spent Time spent in

in total SAP NFE

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SAP NFE Monitoring Object – NFE002/KF04 – BP Analytics Example

Response
Time per
NF-e Batch

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NFe Monitoring
Project Definition Template
Run SAP Like A Factory – Business Process Operations – NFe Monitoring
Proposed – Project Roadmap
week1 +4weeks week2 +2weeks week3 week6 week7 week8 Week… Week… SAP Legend:
Customer Action
DAYS decision
TOTAL
milestone
Service

SAP Solution Manager

***
NFe Mon
NFe Mon Apply NFeMON final NFeMON Operation To be
preparation NFe Mon tunning, if
recoomendat setup GOLIVE
needed
defined
* ions prep
Business Process
Monitoring / NFe Mon

• * If complete sales process needs to be monitored we can extend the plan accordingly.
• *** total number of project days depend on the current situation of SolMan system and related managed systems + the available business process documentation (KPIs,
flowchart, etc.)

SAP TQM: Continuous interface to SAP experts and tracking of action items and SAP recommendations…

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Run SAP Like A Factory
Execution

▪ Overall Project Implementation Strategy

– Production environment (SAP ECC, SAP NFE, SAP PI, SAP Solution Manager)
– RFC connections are defined in Solution Manager
– SAP Notes and ST-A/PI applied in DEV systems and transported as usual

Transports Transports

ECC/SAP ECC/SAP ECC/SAP

NFE DEV NFE QA NFE PROD

RFC Connection RFC Connection

RFC Connection

PI SOLUTION MANAGER PROD

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Thank you.