3/29/2021 Take Test: BBCH102D-Organization Behavior-Jan 21-Assignment1 &...

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Take Test: BBCH102D-Organization Behavior-Jan 21-

Assignmentt

Test Information
Description

Instructions Center for Continuing Education - UPES

Organization Behavior
Assignment 1

Total Questions: 63
Total Marks: 100

Assignment Information :

The examination will consist of only Objective type (multiple choice) questions requiring
candidates to Mouse-click their correct choice of alternatives against the related question
number. The questions would carry 1 to 5 marks each depending on the difficulty level of the
question as indicated in the table below:

Difficulty Level of Questions:

1 Mark - Direct, Memory based

2 Marks - Memory & Conceptual
3 Marks - Conceptual & Analytical
4 Marks - Analytical based on understanding of concepts
5 Marks - Application based on understanding of concepts

e The question paper will be for 100 marks and considering marks allotted to each
question, the total number of questions would be around 63.
e There will not be negative marking for wrong answers.
e In case candidate does not want to attempt the question he | she should not mouse-
click any option.
e The students are allowed to save the responses and come back later to resume,
complete and "Save and Submit" the assignment. However, if the Due Date has
expired, then the assignment will not be accessible and will be marked as zero. In
such cases, the student can re-attempt the assignment allocated after enrolling in the
subsequent Semester.
e Once submitted, that answer sheet cannot be retreieved for any editing. The student
has to initiate a new attempt (if allowed), if he has submitted the assignment by
mistake.
e The students are normally allowed 3 chances to attempt and submit the assignment.
The number of attempts availed is displayed under the "Test Information".
e The Highest Grade of the 3 attempts shall be considered for grading.

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Multiple This Test allows 3 attempts. This is attempt number 1.

Attempts
Force This Test can be saved and resumed later.
Completion
Your answers are saved automatically.

QUESTION 1 3 points

Choose the right option- The question may have more than one answer
Self-esteem needs include :
©) 1. Self actualization
2. achievement
O) 3. unfreedom
4. independence

QUESTION 2 3 points

Select the most appropriate option

Where is the phase where new learning occurs. When the individuals are
convinced that their behaviour is inappropriate, they happily come forward to
accept the change. In order to change, it is not enough to sense that the current
behaviour is inadequate. The necessary condition is that various alternatives or
behaviour must also be made available in order to fill the vacuum created by
unfreezing phase. During this phase of ‘changing’ individuals learn to behave in
new ways; the individuals are provided with alternatives out of which to choose
the best one.
@ 1.Changing
© 2. Selecting
© 3.Moving
O 4. Planning

QUESTION 3 3 points

Select the most appropriate option

The Selection process attempts to ensure a proper match in the hiring of people
who have essentially consistent with those of the organization or at least a
good portion of those values cherished by the organization.
@ 1. values
© 2. Moral
© 3. Skills
© 4. Knowledge

QUESTION 4 3 points
Select the most appropriate option
A positive attitude toward one's job is known as job satisfaction. According to
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@ 2. Job satisfaction
O 3.Job involvement
O 4. Job rotation

QUESTION 5 1 points

Select the most appropriate option

Every group is in at least a ------- conflict with every other group it interacts with.
© 1. Fully
© 2. Complete
@ 3. Partial
© 4. Semi partial

QUESTION 6 1 points

Fit the best option

A motivated workforce is the greatest asset of any organisation.

QUESTION 7 1 points

Select the most appropriate option

have started focusing on developing individual technical capabilities, or
“work talents,” within a workforce.
© 1. Industries
@ 2. Organizations
O 3. Business
O 4. None of the above

QUESTION 8 1 points
State whether the given statement is true or false
Virtual teams bring sale effectiveness and speed to teamwork where members
are unable to meet easily face-to-face.
O 1. true
@ 2. false

QUESTION 9 1 points

Fit the best option

Motivation is the work a manager performs to inspire, encourage
and impel people to take required action.

QUESTION 10 1 points

Select the most appropriate option

personal conflict is internal to the person and is probably the most difficult
type of conflict to analyze
© 1. Inter
@ 2. Intra
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QUESTION 11

Select the most appropriate option

Organizational Behaviour is the study of human attitudes, ------- and
performance.
© 1.Words
© 2. Symbols
@ 3. Behaviour
© 4. Systems

QUESTION 12

Select the most appropriate option

stress is a constant companion regardless of how favourable or
unfavourable external conditions may be
@ 1. Inner Conflicts
© 2. Perceptual Influence
© 3. Thresholds of Stress
O 4. Motivational Level:

QUESTION 13

Choose the right option- The question may have more than one answer
Examples of Competition:
1, Mergers and consolidations
2. Growth of specialty retailers
OD) 3. Security market crashes
C) 4. Interest rate fluctuations

QUESTION 14

Fit the best option

Physical appearance plays a big role in our perception of
others.

QUESTION 15 1 points

Select the most appropriate option

If the - person is able to attract the attention of the manager, the
competent person may find it difficult to communicate with the boss.
@ 1. Jealous
O 2. Capable
O 3. Intelligent
O 4. Rude

QUESTION 16

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@ 1. true
O 2. false

QUESTION 17 1 points

Select the most appropriate option

concern for followers and trying to establish a friendly and supportive
work climate based on mutual trust.
@ 1. Consideration Behaviour
O 2.Concem
O 3. Attitude
O 4. Aptitude

QUESTION 18 1 points Saved

Select the most appropriate option

In liaison role, manager behaves like a ------- .
@ 1. Politician
O 2. Actor
© 3. Manager
O 4. Retailer

QUESTION 19 1 points Wwacl

92)
xy
Select the most appropriate option
The subordinates may resist because they believe the control infringes on their --
—— , ‘makes his behaviour more predictable to others and thus weakens his
power position in the organization’.
@ 1. Personal autonomy
© 2. Personal views
© 3. Personal authority
© 4. None of these

Aan
QUESTION 20 1 points Saved

Choose the right option- The question may have more than one answer
Examples of technology:
1. More computers and automation
2. TQM programs
C) 3. Interest rate fluctuations
C 4. More cultural diversity

QUESTION 21 1 points

State whether the given statement is true or false

The word “culture” has been derived metaphorically from the idea of “cultivation”
the process of tilling and developing land.
@ 1. true
O 2. false

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QUESTION 22

Fit the best option

Skill is an example of domain-specific skills would be
useful only for a certain job

QUESTION 23

Select the most appropriate option

The ------- group put together by an organisation to complete a particular task or
project
@ 1. Task
O 2. Work
© 3.Union
O 4. None of these

QUESTION 24 1 points Saved

Select the most appropriate option

Men are more likely to rely on the of their position and issue directives to
their followers.
@ 1. Authority
© 2. Authenticity
O 3. Responsibility
O 4. Separability

QUESTION 25

Select the most appropriate option

Anthropology, thus, contributes a lot in understanding the impact of ------- -
© 1.People
© 2. Society
@ 3. Culture
© 4. Symbols

QUESTION 26 1 points Saved

Select the most appropriate option

The ------- goal interest members of a group must have some common goals or
shared interests. They need not agree to all the purposes of a group.
@ 1.Shared
© 2. Unshared
O 3. Related
O 4.Common

QUESTION 27

Fit the best option

Perception can be defined as a process by which individuals organize and
interpret their sensory impression in order to give meaning to
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QUESTION 28

Select the most appropriate option

Individual differences in such personal as values, attitudes, abilities
and personality traits are often the cause of conflict
@ 1. qualities
© 2. quantities
O 3.trait
© 4. manner

QUESTION 29 1 points Saved

Select the most appropriate option

The kind of getting-to-know you socialization process that occurs with
groups that meet face-to-face is missing.
@ 1.Non-virtual
© 2. Virtual
© 3. Managers
O 4. Team

QUESTION 30

Select the most appropriate option

Power resulting from a leader's special knowledge or skill regarding the tasks
carried out by followers is referd to
@ 1. Expert
© 2. Legitimate
O 3.Charismatic
O 4. Coercive

QUESTION 31

Select the most appropriate option

is the capacity of a superior to make decisions affecting the behaviour
of subordinates
@ 1. Authority
© 2. Authenticity
© 3. Responsibilty
© 4. Cultural

QUESTION 32 1 points

Select the most appropriate option

In encounter stage of the process, the new employee sees what the
organization is really like and confronts the possibility that expectations and
reality may diverge.
@ 1. Socialization
© 2. Departmentation
O 3. Selection
© 4. Recruitment

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Select the most appropriate option

Culture is a because culture is entirety the learned behaviour of a
group of people that are usually considered to be the custom or tradition of that
people and are transmitted from generation to generation.
O 1. Asset
© 2. Debt
@ 3. Liability
O 4. None of the above

QUESTION 34

Select the most appropriate option

communication conveys a great deal of information about the target.
O 1. Verbal
© 2. Linguistic
@ 3. Non-verbal
O 4. Kinesthetic

QUESTION 35 1 points

Select the most appropriate option

Companies who are looking for employees will first look for individual that
will improve the chances of success.
@ 1. Characterstics
O 2. Nature
O 3. Intelligent
O 4. Smartness

QUESTION 36 1 points
Select the most appropriate option
structures tend to take the pyramid form because at successively
higher levels, there are fewer positions and executives have increasingly broad
responsibilities
© 1. Informal
@ 2. Formal
O 3. Organizational
O 4.None of the above

QUESTION 37 1 points

Fit the best option

A manager can develop attitudes in employee's loyalty towards
organization to increase job satisfaction

QUESTION 38 1 points

Select the most appropriate option

may have a lot to contribute but are held back because of a closer
relationship with each member
(@)41._Memhers
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© 4. Team

QUESTION 39 1 points

State whether the given statement is true or false

Specialisation is a glamorous term because it promises lesser efficiency and
productivity.
© 1. true
@ 2. false

QUESTION 40 1 points

Select the most appropriate option

If three qualified individuals vie for superior positions in the organization and
there is only one such position, interpersonal conflict may develop to an -------
level
© 1.Manageable
@ 2. Unmanageable
O 3. Controlled
O 4. Limited

QUESTION 41 1 points

Select the most appropriate option

Managers are often subjected to ; because decisions must be made
within specified deadlines
© 1.Emotions
@ 2. Time pressures
O 3. Information Overload
O 4. Perceptual Differences

QUESTION 42 1 points

Select the most appropriate option

The ------- is the process of rousing and sustaining goal-directed behaviour. It is
the underlying process that initiates, directs and sustains behaviour in order to
satisfy physiological and psychological needs.
@ 1. Motivation
© 2. Inspiration
O 3. Demotivation
© 4. None of these

QUESTION 43 1 points

Select the most appropriate option

A manager takes decisions relating to the allocation of scarce -------.
O 1. People
© 2. Material
© 3. Labour
@ 4. Resources

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QUESTION 44

Fit the best option

Interests influenced the focus of our attention. Because our
individual interests differ significantly, wnat one person notices in a situation can
differ from what others perceive.

QUESTION 45 4 points

9.
~
»y
s
Select the most appropriate option
In human Skill empathy refer to :
© 1.A leader should be able to look at things as subjectively as possible
@ 2.A leader should be able to look at things as objectively as possible
© 3.A leader should have the ability to persuade, to inform, stimulate, direct
and convince his subordinates.
© 4.A leader should have the ability to demonstrate how to accomplish a
particular task.

QUESTION 46

Select the most appropriate option

characteristics are the personal characteristics that are objective and
easily obtained from personnel records. Biographical characteristics for individual
behaviour determination include personal characteristics such as age; gender,
marital status, and other such characteristics
@ 1. Biographical
© 2. Geographical
© 3. Demographical
© 4. Cultural

QUESTION 47

Select the most appropriate option

Since OD is concerned with the entire organisation; the change agent defines
the goals of the group and will see to it that together they all work to achieve
them. Beckhard contends that healthy organisations tend to have goal setting at
all levels.lt is talking about:
© 1. Change agent
© 2. Interventions
@ 3. Goal setting and planning
O 4. Planning

QUESTION 48

Choose the right option- The question may have more than one answer
When negotiations breakdown, both parties may quit the field and a deadlock
may raise its ugly head. Deadlock or stalemate can arise due to a variety of
reasons:
1. Both parties have widely divergent objectives
2. One party interprets firmness as rigidity and impatiently declares its
unwillingness to make further concessions—even to keep the negotiation
‘alive’
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tw
You can overcome such painful outcomes by advancing a last minute offer
unilaterally aimed at closing the deal, or seek third party intervention as in
the case of labour management negotiations.
5. When both parties fail to resolve issues to mutual satisfaction—third party
intervention in the form of government officials, judiciary, general public,
etc. step in to close the deal.

QUESTION 49 4 points

Select the most appropriate option

is a broad term used to describe a property of the mind that
encompasses many related abilities, such as the capacities to reason, to plan, to
solve problems, to think abstractly, to comprehend ideas, to use language, and
to learn.
© 1. Aptitude
@ 2. Intelligence
O 3. Skills
O 4. Knowledge

QUESTION 50 2 points

Select the most appropriate option

The internal sources of stress are complex and difficult to isolate. There are
internal sources of stress.
O 1. Five
@ 2. Four
© 3.Six
O 4. Seven

QUESTION 51 2 points

Select the most appropriate option

Fill in the same word in both the blanks is defined as the right to give
orders and the power to get obedience. In the context of an organisation,
might be termed as ‘institutionalized power’.
@ 1. Authority
© 2. Authenticity
O 3.Time
© 4. Responsibility

QUESTION 52 2 points

Select the most appropriate option

means melting resistance to change; the people who will be affected
by the change come to accept the need for it.
@ 1. Unfreezing
O 2. Freezing
© 3. Moving
O 4. Changing

QUESTION 53 2 points Saved

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Some organizational culturés may be the diréct, or at least, indirect, result of
actions taken by the founders. The founders of an organization traditionally have
a major impact on that organization’s early culture. They have a vision of what
the organization should be.It is talking about:
O 1. Indoctrinate and Socialize
© 2. Founders’ Creation of a Core Group
@ 3.A Single Person (Founder) has an Idea for a New Enterprise
© 4. Build a Common History

QUESTION 54 2 points

Select the most appropriate option

A project manager is expected to work with various functional managers by
seeking their support through persuasive bargaining. He must convince them
that they should help the project by lending its manager the support needed to
finish the given task within the time frame. In reality, the project managers face
an ‘authority gap’. They do not have authority to promote or reward their
personnel. They lack complete authority over the team and possess what is
known as ‘project
@ 1. Authority
© 2. Authenticity
© 3. Responsibility
O 4. None of the above

QUESTION 55 2 points

Select the most appropriate option

Project management calls for the appointment of a project who is
responsible for the completion of the project.
© 1. Employees
@ 2. Manager
O 3. Director
© 4. None of the above

QUESTION 56 2 points

Select the most appropriate option

Culture involves the learning and transmitting of , beliefs and patterns
of behaviour over a period of time. Culture can be inferred from what people say,
do, and think within an organizational setting.
@ 1. Knowledge
O 2.8kills
O 3. Information
© 4. Competancy

QUESTION 57

Select the most appropriate option

Lewin’s model is based on the idea of force field analysis. Lewin proposed the
-step model.
O 1. Two
@ 2. Three
© 3.Four
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QUESTION 58 2 points

Select the most appropriate option

change is imposed on the organization and is often unforeseen.
Responsiveness to unplanned change requires tremendous flexibility and
adaptability on the part of organizations.
© 1.Planned
@ 2. Unplanned
O 3. Organized
© 4. Unorganized

QUESTION 59 2 points

Select the most appropriate option

Organization refers to a collection of plannedchange efforts based on
democratic values that aim at improving employee well-being and organisational
effectiveness. According to Beckhard, OD can be defined as an organisation-
wide change effort that is (1) planned, (2) managed from top, (3) aimed at
improving organisational effectiveness and (4) initiated through a change agent
who is well versed in the behavioural sciences.
@ 1. Development
© 2. Structure
O 3. Climate
© 4. Change

QUESTION 60 2 points

Select the most appropriate option

A organization designed to achieve specific results by using a team of
specialists from different functional areas in the organization is called a Project
organization
O 1.permanent
@ 2.temporary
© 3. constant
O 4. Informal

QUESTION 61 2 points

Select the most appropriate option

Traditionalists favoured flow of authority from top to bottom, in an uninterrupted
fashion. Owners preferred to exercise their authority over those who are cut off
by distance, through this route, much to the resentment of those working at lower
levels.Name the activity.
© 1.Close system
© 2. Open system
@ 3. Bottom up
© 4. None of the above

QUESTION 62 2 points

Select the most appropriate option

Fill in the same word in both blanks is the obligation of a subordinate
4 ee flan ts LES q Th LK Lak {Lea
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@ 2. Responsibility
O 3. Authority
O 4. Authenticity

QUESTION 63 2 points

Select the most appropriate option

The concept of the organising process is task-oriented and
emphasizes the work to be performed by individuals, who are part of the
organisation.
@ 1. Traditional
© 2. Modern
O 3. Organizational
O 4. None of the above

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