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Global Talent Support Officer

Job information Pack

Classification: Austrade Overseas Performance Level D (AOPLD)

Salary: $74,000 USD

Location: San Francisco Bay Area, CA, USA

Employment type: Full time fixed contract to 30 June 2022

The role
An experienced talent attraction professional is sought for the role of Global Talent Support
Officer, with the Australian Department of Home Affairs based at the Australian Consulate-
General in San Francisco, California.

This position will work with key stakeholders to identify, attract and facilitate top talent for
streamlined Australian permanent residency. In this role, the Global Talent Support Officer will
identify and execute opportunities to promote Australia to the best and the brightest.

Duties include
Stakeholder management

• Develop and implement the marketing, stakeholder engagement and communication

strategy, including maximising promotional opportunities and creating targeted promotional
material.
• Represent and promote the Australian Government, speak on panels and promote the Global
Talent Program (GTP) at internal and external events, expos, conferences and functions
across different industry sectors.
• Develop programs, run GTP promotional events and manage diverse stakeholders at all levels.
• Build and maintain strategic stakeholder relationships, and resolve complex enquiries by
providing accurate, well-researched advice based on visa frameworks and regulations.

Program management

• Build a strong knowledge base of the GTP, the wider Migration Program and Australian
citizenship legislation.
• Develop processes to identify and mitigate risks or conflicts of interest that will affect
individual work or GTP outcomes.

Global Talent Support Officer, San Francisco Bay Area

• Assess GTP candidature in line with procedural instructions, as well as by applying an
evidence-based understanding of Australian skills gaps, priority sectors and needs of a
resilient Australian economy.
• Monitor and report on local media coverage of relevant GTP issues and apply targeted
promotion on the basis of current trends.
• Manage correspondence, and resolve complex queries, keep records of meetings and prepare
high level reporting as necessary.
• Provide executive support to the Global Talent First Secretaries Americas.

Benefits of working for Austrade and the Department of Home

Affairs
The successful candidate will be employed by the Australian Consulate-General San Francisco
and the Australian Trade and Investment Commission (Austrade). The role is a function of the
Department of Home Affairs.
Benefits of working for Austrade include:

• Medical and dental insurance, vision care and an employer-matching retirement plan
• In addition, Austrade offers three weeks of vacation, three weeks of sick leave and 14
public holidays, each year. These benefits are in addition to the cash compensation and
the leave provisions are paid time off (PTO).
• Embedded diversity and inclusion employee networks
• A high performance culture
• Global, flexible and diverse organisation
• Supportive working environment.

The Department of Home Affairs is responsible for centrally coordinated strategy and policy
leadership in relation to domestic and national security arrangements, law enforcement, counter
terrorism, social cohesion, protection of Australia’s sovereignty, the integrity of Australia’s
border and the resilience of national infrastructure. The Department also delivers services
including strengthening the cohesiveness of Australian society through the migration program.
The Department manages and assists temporary and permanent migrants to Australia and
confers Australian citizenship.

If this sounds interesting, we need two things from you:

Please tell us (at section 4.2) in less than 500 words why you are the right person, what
you can offer, and how your skills, knowledge, experience and qualifications are relevant to
the role. (Try not to duplicate information that can already be found in your resume, but do
highlight any specific examples or achievements that will demonstrate your ability to perform
the role)
Also, please attach a concise resume to your application which clearly outlines your work
experience, educational qualifications and relevant skills.
In the application form you will need to provide the details of two referees who can attest and
validate your credentials and suitability for the role.

Global Talent Support Officer, San Francisco Bay Area

What you’ll need to be successful
The Global Talent Support Officer will demonstrate:
• Self-motivation, being outcomes focussed and demonstrated ability to work quickly and
independently.
• Resilience and the ability to work and adjust to a quickly changing operating environment
demonstrating flexibility, reliability, adaptability, initiative and resourcefulness.
• Well-developed communication, interpersonal and liaison skills, with the confidence to
network and communicate with diverse target sectors across the region.
• Ability to develop and nurture productive working relationships.
• Project management skills; specifically, coordinating multiple deliverables, competing
priorities and achieving milestones to complete a project, monitor its effectiveness and review
outcomes for currency.
• Marketing, communication and event management experience.
• Ability to understand the GTP, visa frameworks, wider objectives and operations of diplomatic
posts.
• An appreciation of highly valued workforce skills and qualifications, now and into the future,
for an advanced and resilient economy in a post COVID-19 global environment.
• Flexibility to work non-standard hours when required and ability to travel regionally.

Eligibility
To be eligible for consideration and appointment you must have:

• Work Authorisation - to be eligible for employment with Austrade in the USA, candidates
must be legally authorised to live and work in the USA at the time of appointment. A2 visa
holders and prospective A2 visa applicants are not eligible for this role.

• Language - the successful candidate must be a highly motivated team member, fluent in
written and spoken English. A proficiency in written and spoken Spanish is preferred.

• Remote working – the successful candidate must have the ability to work remotely with
the option to attend the Australian Consulate-General in San Francisco as needed.

• Security Clearance - the successful applicant must be willing to complete a Pre-

Employment Screening pack and be confirmed as a suitable person to access Government
resources prior to commencement in the role.

Contacts
After reading this ‘Information Pack’ should you require additional information you are
encouraged to contact Zenia Anderson on zenia.anderson@dfat.gov.au.
For assistance with the online recruitment system please contact the Corporate Support
Team on +61 (2) 9392 2222.
Applications will only be considered when submitted through Austrade’s online recruitment
system. All applications received before the closing date will be reviewed, however, the
selection panel holds complete discretion to close a position prior to the listed closing date if
deemed necessary. The selection panel also has the discretion to consider further
applications after the closing date.

Global Talent Support Officer, San Francisco Bay Area

Application closing date
Applications close 6 November, 2021 (USA, 11:59pm, CST)

Strength in diversity
Austrade is committed to providing a work environment where staff can confidently bring
their full selves to work. A truly diverse agency is one that is capable of retaining a broad
talent base while best serving its clients and connecting to its global network of employees.
The Diversity and Inclusion Strategy sets out how Austrade will continue to build a space
where everyone can bring their perspectives, creativity, and skills to the work of the agency.
It is the roadmap for how Austrade will strengthen its position as an employer of choice.
Given our commitment to diversity and inclusion, Austrade actively encourages applications
from people with disabilities, LGBTIQ people, women, and people with diverse linguistic and
cultural backgrounds.

General information
• For more information on the GTP and Global Business and Talent Attraction Taskforce,
see here and here.
• The contract for this position will cease on 30 June 2022.

Global Talent Support Officer, San Francisco Bay Area