Professional Documents
Culture Documents
2021
Hungary
reedglobal.hu
Contents
About REED
3 Human Resources 18
Introduction
4 Multilingual Shared Services 20
Engineering 16
Hungary | 2
About
REED is the world’s largest family-run recruitment
company and one of the world’s largest
recruitment brands.
Our brand message is simple: “Love Mondays” – at the heart of
this message is the Reed family’s firmly held belief that everyone
should be able to find fulfilling work. Our business values align with
those of our founding family: we are fair, open and honest, we take
ownership, and we work together.
Founded by Sir Alec Reed CBE, the first REED office was opened
in Hounslow, West London, in 1960. Sir Alec was a pioneer of
specialist recruitment services, fundamentally changing the UK
recruitment market forever.
By working with REED, you are working with more than just a
recruitment company. We take our social impact very seriously.
In 1989 The Reed Foundation – a charity set up by REED and
the company’s single biggest shareholder (18%) – invested
over £1 million of charitable funds to establish Ethiopiaid and
Womankind Worldwide.
Many jobs are in high demand and salaries for Many jobs that existed at the start of 2020 no
sought-after roles continue to rise – that’s why longer exist in 2021. The jobs market is on a journey
referencing our guides continues to be important, so of great change and this has been accelerated by the
that you can secure the talented professionals you will pandemic. Many new and as yet unrecognisable jobs
need for your organisation to flourish in the future. will emerge in the decade ahead.
There is now hope that progress with vaccines and My hope is that 2021 will be a year of great
testing for COVID-19 will enable the economy to revive rejuvenation for everyone. There will certainly be
and grow this year. many opportunities to make a difference. And there’s
no time like the present to ask, “what’s next?”.
This is an excellent time to recruit. There are many Whichever way you and your organisation choose to
highly skilled and capable people available at the go, please remember that REED is here to help and
moment. We have successfully hired some for our support you along the way.
own business and are ideally placed to help you do
the same.
My very best wishes for the year ahead.
More people are looking to move jobs in 2021.
My expectation is that this will be a very busy year in
the labour market. However, the competition will be
fierce, both for hirers and applicants. For this reason,
it is important to pitch your salaries correctly and I very
much hope this guide will be helpful to you. James Reed
CEO and Chairman,
REED
The biggest change since the onset of the pandemic Many shared service companies are already leveraging
is the way in which we work. The move to working remote working. They are automating most of their
remotely almost overnight meant many businesses rule-based processes with robotic process automation
in Hungary slowed, or even completely froze, any (RPA), such as data entry, reconciliation, data transfer,
recruitment activity to enable them to adapt to working report generation, data processing, archiving and data
virtually. Each industry and business responded mapping. I think over the next year we could see other
differently; some stopped recruiting, some reduced businesses adopt more automation and AI to replace
working hours, and some were completely unaffected. basic admin functions.
What we do know about the pandemic is that it has
certainly made businesses reflect on their stability, In the last five years, we have seen steady year-on-year
and futureproof themselves from other possible risks. growth in IT recruitment, a trend which I am sure will
continue. Technology is an emerging market in Hungary
Business support centres (BSCs), which are already whose growth has been accelerated by the pandemic.
known for their centralised, standardised operations At present, candidates in the IT sector have more
and digital solutions, were able to adapt quickly choice than employers, making it a candidate-driven
and provided the same quality of service to customers market. The competition for talent between businesses
remotely. But those companies which support is fierce; those who are quicker at hiring can secure the
manufacturing, supply chains, or who are strictly best professionals in the field. This makes engaging
connected to tourism, were adversely affected due candidates the biggest challenge for companies in
to the slowdown in business. the sector. On top of this, because of the coronavirus,
IT professionals are cautious. Those currently in roles
For most companies, remote working remains an are looking for stability and are not looking jeopardise
ongoing learning experience – this will certainly their job security.
continue during the first part of the year, as many are
still finding their feet and adapting to change. The BSC As service providers and BSCs have moved processes
sector is one of leaders in this respect, and businesses into the country, we have seen demand for finance and
should look to the sector for best practice ideas. accounting professionals increase.
As a country we are at least two years ahead of the Companies who have managed their workforces and
European Union average when looking at digitalisation. ‘behaved’ well during the pandemic – communicating,
All of the above adds to the country’s appeal for both remaining flexible and understanding – will have laid
new and existing business. good foundations for the year ahead. Those who
have not had their employees’ best interests at heart
It is hard to predict what we will see in 2021, as so may find that, as the economy stabilises, they are
much relies on the COVID-19 situation, the vaccination faced with a high staff turnover, and potentially, a
programme rollout and global reactions to the damaged reputation.
pandemic. We hope that a vaccination rollout across
the country will see an end to the spread of infection, There is a growing demand for talented qualified
which will allow us to return to some ‘normality’. professionals across the country – and as candidates
have become aware of this fact, they have increased
their expectations when it comes to not only the salary
on offer, but also the additional benefits that come
alongside it.
”
as well as the latest technology – then you are also
likely to be more attractive as an employer.
Return to contents
Our survey says...
Consultants in Reed Hungary conducted a snap survey of professionals in
late 2020. The survey examined how businesses had been impacted by the
pandemic, and asked professionals about pay, the benefits they received
versus the benefits they desired, and whether there had been any changes
to the way they recruited.
Did the COVID-19 pandemic had a negative or positive effect on your company?
38% 22%
No impact Positive
40%
Negative
Did your company make redundancies Did your organisation use government
because of the pandemic? funding for support during the pandemic?
45%
60% No
No
This is also reflected in the choices businesses made over funding and staff retention. Only 19% of survey
respondents said their employer had made redundancies, while 17% said that their company had received some
form of government support. Both these figures are much lower than comparable responses from professionals
in other countries.
For those who were unhappy, the most common reason (24%) was that they believed they could get paid more
elsewhere, with a further 14% stating that they had seen job adverts with competitors which offered higher salaries.
19% said that they did much more than what was stipulated in their job description, and 14% believed that their
salary had not increased with the cost of living.
5% 5%
The job and industry I work in is Other
not well paid
8% 24%
Not enough for the lifestyle I want I think I could get paid more elsewhere
11%
I have been waiting for a pay rise for
a while and it hasn’t materialised 19%
I do a lot more than my job requires
14%
14%
I have seen adverts showing
higher salaries at competitors
Not increased in accordance with
the cost of living
5% 3%
I feel rewarded in other ways I feel like I’m making more
money than I should
8%
I feel little pressure due to the
work I do and salary I receive
28%
I feel satisfied that the work I do
11% is right for the salary I get
Other
17% 28%
I earn as much as colleagues I have enough income to live comfortably
in a similar role and level
Most respondents who were happy with their pay either thought that it fairly reflected the work they did, or was
enough to live comfortably on, with both reasons chosen by 28% of participants. Additionally, 17% said that they
received salaries on a par with colleagues in similar positions.
56% of professionals said they had the ability to work remotely, making it the most commonly received benefit,
while 47% of respondents also indicated that they had the opportunity to work flexibly; both benefits which have
become more widespread since the beginning of the pandemic. A further 44% said they received a company
mobile phone, and 42% get some form of performance bonus.
Remote and flexible working were also among the most popular benefits sought by employees, with these options
selected by 68% and 61% respectively. The opportunity to increase remuneration was also highly desirable with
63% of respondents seeking an annual salary increase, and 51% wanting a performance bonus.
Employers have done a good job of providing benefits employees want, with the widespread use of remote working,
flexibility and performance bonuses matching the key add-ons professionals desire. However, those organisations
who can also offer annual salary increases and additional flexibility due to work or family commitments will stand
out from their competitors, given the large gap between how many professionals desire these benefits and how
many receive them.
Mobile phone
Gym membership
Health insurance
Dental insurance
Ophthalmic care
Performance bonus
Life insurance
Other
Despite respondents saying their businesses had not been impacted by COVID-19, they have acted cautiously
with regards to bringing in new staff, with 68% stating that their company had not recruited during the pandemic.
Respondents shared a variety of specific reasons for this as part of the ‘other’ category, with many highlighting
that their organisations had mandated a hiring freeze. 23% said that there was too much uncertainty to recruit
with confidence, and one-fifth said it did not make sense for their business to hire more staff.
3%
7% We need to boost business
20% 47%
It doesn’t make sense to do so Other
23%
Uncertain vision
Of those businesses who have recruited, 54% of respondents revealed that more candidates are seeking
opportunities where they will be able to work from home, while one-third noted that they were receiving more
applications than normal.
42% had their own observations about the recruitment market, with a number highlighting that professionals were
more reluctant to move jobs in the current climate.
0 10 20 30 40 50 60
Return to contents Hungary | 10
Accountancy
& Finance
Accountancy
Per month 2021 2020 2019
Role Lower Average Upper Average Average
Chief Accountant 900,000 Ft 1,100,000 Ft 1,300,000 Ft 1,050,000 Ft 1,000,000 Ft
Finance
Per month 2021 2020 2019
Role Lower Average Upper Average Average
Finance Director/CFO (5+ Years) 1,800,000 Ft 2,050,000 Ft 2,300,000 Ft 2,000,000 Ft 2,000,000 Ft
Finance Project Lead (5+ Years) 700,000 Ft 825,000 Ft 950,000 Ft 750,000 Ft 725,000 Ft
Finance Project Coordinator (3 – 5 Years) 600,000 Ft 675,000 Ft NEW 750,000 Ft N/A N/A
Audit Assistant (0 – 2 Years) 420,000 Ft 485,000 Ft NEW 550,000 Ft N/A N/A
Junior Finance Project Coordinator (0 – 2 Years) 400,000 Ft 475,000 Ft NEW 550,000 Ft N/A N/A
Banking
Per month 2021 2020 2019
Role Lower Average Upper Average Average
Treasury Manager 900,000 Ft 1,050,000 Ft 1,200,000 Ft 1,050,000 Ft 1,100,000 Ft
Senior Risk Analyst (5+ Years) 750,000 Ft 825,000 Ft 900,000 Ft 750,000 Ft 725,000 Ft
Senior Actuary (5+ Years) 600,000 Ft 725,000 Ft NEW 850,000 Ft N/A N/A
Senior Treasury Analyst (3 – 5 Years) 580,000 Ft 665,000 Ft 750,000 Ft 650,000 Ft 625,000 Ft
Junior Risk Analyst (0 – 2 Years) 400,000 Ft 490,000 Ft 580,000 Ft 450,000 Ft 440,000 Ft
Junior Actuary (0 – 2 Years) 400,000 Ft 440,000 Ft NEW 480,000 Ft N/A N/A
Tax
Per month 2021 2020 2019
Role Lower Average Upper Average Average
Tax Manager 850,000 Ft 975,000 Ft 1,100,000 Ft 950,000 Ft 1,200,000 Ft
“
Although initially when the crisis hit some companies froze their recruitment,
things in the sector are picking up. There is demand for high quality accountancy
and finance professionals, as this continues to be a candidate-driven market.
At the onset of the pandemic, firms made redundances to junior level positions,
leaving senior staff with an increased workload and extra responsibilities.
And, where companies have not ‘behaved’ during the pandemic or looked after
Réka Iván their workforce, there are a lot of disgruntled employees who will likely look to
Senior Recruitment jump ship as soon as the economy stabilises.
Consultant
REED In the sector, a candidate’s experience has become more important for
companies looking to recruit. And overall, with a low number of applications
Connect with Réka to job vacancies, it is important for companies to work with a well-networked
on LinkedIn
recruitment consultant to reach the level of talent they need.
It is an exciting time for all professionals working in the sector. Many companies
are migrating their services to the country, bringing larger, more challenging
projects. It is thought Brexit will also have a positive impact, as UK-based
companies follow suit.
”
Therefore, after COVID-19, we can expect a lot more active and passive job
seekers on the move once more.
“
Companies looking to recruit accountancy and finance professionals must
adapt to the current situation as much as they can. This includes preparing
online interviews, remote onboarding, and full home office equipment ready
for their new employee.
Candidates are still looking for a flexible and smooth interview and onboarding
process, and they feel more secure moving forward with companies that
Petronella Iliás demonstrate stability, despite the current climate.
Team Manager
REED Many companies have tried online interviews and often find they run more
smoothly, and can be organised faster than face-to-face interviews. They also
Connect with Petronella speed up the recruitment process, reducing the risk of losing valuable candidates.
on LinkedIn
On the flip side, candidates should look for a company with a stable background
which can provide flexible opportunities. Make sure to ask a potential employer
for information about the current market situation, as well as consulting
recruitment/HR professionals about job opportunities.
This year, English speaking candidates will be in higher demand than candidates
”
with other additional second languages – so if you can speak English, you
increase your chance of securing a position over other candidates.
Business Support
Per month 2021 2020 2019
Role Lower Average Upper Average Average
Executive Assistant 450,000 Ft 500,000 Ft 550,000 Ft 500,000 Ft 475,000 Ft
Legal
Per month 2021 2020 2019
Role Lower Average Upper Average Average
Legal Director 1,500,000 Ft 2,000,000 Ft NEW 2,500,000 Ft N/A N/A
“
COVID-19 has almost completely changed the sector.
Many industries across the country are suffering, and as a
result, a number of people have lost their jobs. Companies have
downsized to reduce costs and merged departments to manage
the workload. For example, we have seen HR teams with reduced
headcounts become part of office support or management teams.
Alexandra Veres Staff turnover has decreased, not only because of the
Team Manager uncertainty of leaving a job role, but where the employer is
REED handling the pandemic well, employees are feeling an increased
sense of loyalty. This, in turn, has reduced the number of job
Connect with Alexandra
opportunities available.
on LinkedIn
It has become virtually impossible to hire workers from outside
the European Union. And within the EU, recruiting candidates
from other member states has also become difficult due to
border closures. Another challenge the sector faces is companies
looking for an even cheaper HR solution and turning to other EU
member states, such as Bulgaria and Romania, to enable them
to optimise costs.
”
The increased focus on L&D, automation, and workforce retention
tracking will be exciting for the sector, creating new opportunities.
Engineering
Per month 2021 2020 2019
Role Lower Average Upper Average Average
Quality Manager 900,000 Ft 1,200,000 Ft 1,500,000 Ft 1,200,000 Ft 1,150,000 Ft
“
As a result of the pandemic, many people have lost
their jobs, including those in some areas of engineering.
However, candidates in the sector still have more opportunities
to choose from if searching for a new job, especially those
with foreign language skills. Speaking foreign languages is a
must in engineering roles now. I would recommend candidates
focus on developing this skill – it will make their job search
Borsika Ódor
faster and easier.
Senior Recruitment Consultant
REED Optimisation has a higher value now than ever before, lean
and process engineers are much more in demand, and quality
Connect with Borsika
on LinkedIn
engineers have great opportunities. Product developer roles are
not as common as before the pandemic, with salary ranges for
these roles also decreasing in some cases.
”
gives them access to even more talented professionals than
ever before, as they are not restricted by location.
Senior Employer Branding Specialist (5+ Years) 650,000 Ft 675,000 Ft 700,000 Ft 675,000 Ft 640,000 Ft
Employer Branding Specialist (2 – 5 Years) 500,000 Ft 550,000 Ft 600,000 Ft 525,000 Ft 500,000 Ft
“
The HR sector in Hungary is facing some challenges this year, not
only as a result of the COVID-19 pandemic, but also with businesses
looking to cut staffing costs. To date, we have seen many companies
move their HR support divisions to locations such as Bulgaria and
Romania, where labour costs are significantly cheaper.
The need for many companies to tighten their belts has completely
Alexandra Veres transformed the economy and workplace. While some industries have
Team Manager flourished, others have struggled. Unfortunately, the HR sector has
REED seen many redundancies because of businesses downsizing to stay
afloat. A number of those who have laid off staff in HR roles have then
Connect with Alexandra
on LinkedIn
linked the functions to office support or leadership teams.
”
professionals from further afield is now possible – making the
market even more competitive.
“
COVID-19 has impacted all sectors, with many businesses seeing a fall
in profits. One exception to this has been the IT sector, with jobs stable
and businesses able to increase sales and accelerate turnover.
There has been plenty of venture capital money around since COVID-19
arrived. The reason for this is that more investment is being made as
the pandemic will speed up the development of tech-oriented business
Tamás Veres ecosystems, last mile delivery, emarketplaces and companies who
HR Operations Manager build tech to support these types of businesses.
Raiffeisen Bank
”
The latter half of 2020 saw the economy begin to recover,
and I expect further normalisation in 2021 as we halt the virus.
Senior Credit & Collection Specialist 750,000 Ft 800,000 Ft 850,000 Ft 750,000 Ft 750,000 Ft
Intercompany Accountant
420,000 Ft 510,000 Ft 600,000 Ft 490,000 Ft 440,000 Ft
(English/Multilingual)
Cash Collection Subject Matter Expert 650,000 Ft 700,000 Ft 750,000 Ft 650,000 Ft 650,000 Ft
Senior Payroll Specialist (3+ Years) 580,000 Ft 630,000 Ft 680,000 Ft 615,000 Ft 585,000 Ft
Payroll Specialist (1– 2 Years) 450,000 Ft 475,000 Ft NEW 500,000 Ft N/A N/A
Senior Payroll Administrator (2 – 5 Years) 400,000 Ft 425,000 Ft 450,000 Ft 415,000 Ft 395,000 Ft
Customer Service
Per month 2021 2020 2019
Role Lower Average Upper Average Average
Service Delivery Manager 900,000 Ft 1,100,000 Ft 1,300,000 Ft 1,100,000 Ft 1,025,000 Ft
IT Help Desk Operator L3 (Multilingual) 600,000 Ft 625,000 Ft NEW 650,000 Ft N/A N/A
IT Help Desk Operator L3 (English) 500,000 Ft 525,000 Ft NEW 550,000 Ft N/A N/A
Transportation Coordinator (0 – 2 Years) 450,000 Ft 515,000 Ft NEW 580,000 Ft N/A N/A
SSC/BPO
Per month 2021 2020 2019
Role Lower Average Upper Average Average
HR Director 1,000,000 Ft 1,500,000 Ft 2,000,000 Ft 1,400,000 Ft 1,400,000 Ft
Business Intelligence Analyst (4+ Years) 600,000 Ft 900,000 Ft 1,200,000 Ft 800,000 Ft 800,000 Ft
Business Intelligence Analyst (1– 3 Years) 500,000 Ft 550,000 Ft 600,000 Ft 525,000 Ft 525,000 Ft
“
The coronavirus pandemic has presented us with a unique situation,
where candidates are reluctant to leave the security of their current job
for a new one. Initially, when the pandemic struck, recruitment froze
as companies took stock amid the economic uncertainty. However, in
2021 things are looking up, and the vaccines bring hope of a return to
normality. Companies have adapted to changes well and seem to be
Dóra Varga getting back on track.
Recruitment Consultant
The MSS candidate market is mature within the shared service
REED centre (SSC) sector. Accountancy and finance, customer service and
Connect with Dóra procurement and supply chain roles within the industry are specialist,
on LinkedIn but have a continuously growing candidate pool with professionals
available at all seniorities.
”
your way up – most businesses hire internally rather than externally for
managerial positions.
Multilingual Online Sales Representative 450,000 Ft 500,000 Ft NEW 550,000 Ft N/A N/A
Marketing
Per month 2021 2020 2019
“
The biggest impact COVID-19 has had on sales and marketing is
digitalisation. This is especially true in sales, where there is a strong
emphasis on personal meetings. These have been transformed into
online meetings, which have both advantages and disadvantages.
Candidates must be adaptable to this new non face-to-face way of
working, as arguably sales are easier when done in person.
All in all, candidates need to be able to adapt not only their skills
but the industries they consider working in this year. Digital
communication skills are key in both sectors, and in marketing
”
in particular, digital marketing expertise should be prioritised for
those looking to secure a new role.
Systems Administrator/Engineer
500,000 Ft 800,000 Ft 1,100,000 Ft 800,000 Ft 775,000 Ft
(Windows, Linux)
“
COVID-19 essentially froze the technology job market. The onset
of the pandemic saw companies stop hiring, and even after things
stabilised, candidates did not want to move roles for fear of
compromising their job security.
”
their reasons for moving and remember that they are looking
for a new job for a reason.
Recruitment experts
thousands
across multiple different sectors of businesses
trust REED to connect
them with the talent
A large candidate database they need.
Long guarantees
reedglobal.hu