Professional Documents
Culture Documents
SALARY
GUIDE
2022/2023
PERSOLKELLY is a joint venture established in 2016 between PERSOL HOLDINGS (previously Temp Holdings) and
Kelly Services to cater to the rising workforce employment needs of the emerging Asia Pacific market. We are one
of the largest workforce solutions providers in the region, spanning over 45 offices across 13 markets including
Australia, China, Hong Kong, India, Indonesia, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan,
Thailand and Vietnam.
Our reach, scope, and scale of operations have set the industry standard for cross-border recruitment and holistic
workforce solutions. Since inception, PERSOLKELLY has placed over 59,000 positions across the region and
works together with 98% of Fortune 100™ companies for their workforce solution needs.
In Australia and New Zealand, the PERSOLKELLY brand is owned and operated by Programmed after they
acquired Kelly Services in April 2020.
A statutory board under the Ministry of Education (MOE) that drives and coordinates the national SkillsFuture
movement. The SkillsFuture movement supports the lifelong pursuit of skills mastery, to enable individuals to
achieve their potential throughout life and to support Singapore’s next phase of economic development.
CONTENTS
Methodology: Salary figures included in the 2022/23 Singapore Salary Guide are derived by combining the
expert market knowledge of senior recruitment professionals within the PERSOLKELLY Singapore network,
as well as job placement data recorded on the PERSOLKELLY Singapore database.
3
Executive
Overview
T
he external demand outlook for the Singapore supply chain disruptions and port congestion persist
economy has weakened compared to earlier worldwide, the water transport segment’s growth
forecasts, due to the significant downside could also be adversely affected.5
risks that remain in the global economy.2 Overall, the
government expects Singapore to maintain its GDP Against this backdrop, the growth outlook for other
growth at 3.0% to 4.0% in 2022.3 sectors remains bright. For example, the electronics
sector is expected to expand more strongly, bolstered
The growth outlook for certain outward-oriented by robust global demand for semiconductors from the
sectors has weakened this year. Singapore’s chemicals 5G and automotive markets, as well as cloud services
sector and the fuel and chemicals segment of the and data centres.6
wholesale trade sector are expected to be weighed
down by China’s economic slowdown.4 If prolonged
4
Executive Overview
5
A Message From
SkillsFuture Singapore
L
ooking back on those events
make us realise that the signs
of change were always present –
the pandemic only brought that change
to us more quickly. For instance, the video
conferencing software have become a
daily communication tool for those of us
who can work from home or anywhere.
Many businesses have adjusted their
business and operating models too, as
part of their ongoing transformation. All
these, have major impact on job contents
and skills needs.
6
A Message From
SkillsFuture Singapore
7
Singapore Labour
Market Outlook
8
Singapore
Labour Market
Outlook
9
Salaries
BY FUNCTIONS
10
Accounting
As both clients and accounting practices mature digitally, accounting practices are expected to
see accelerated growth in demand for talents, an uptick in client demands for advisory services,
and also a heavier emphasis on non-financial metrics in valuing businesses.26
11
Accounting
TOP 10 IN-DEMAND
SKILLS
Increased demand will be more pronounced in areas Professionals are increasingly expected to assess large
such as tax, risk advisory, mergers and acquisitions, volumes of data and employ advanced analytical tools to
financial forensics and business valuation.27 gain predictive insights and make data-driven decisions.33
Technology skills such as the application of Artificial
Communication Apply Teamwork
The in-house finance and accounting will also see Intelligence, Cloud Computing, Data Analysis and in the Workplace
continued growth, as they are critical to supporting Interpretation, as well as Robotics and Automation will
companies as they expand from Singapore into other grow in demand. Soft skills such as adaptability, creative
regions.28 thinking and customer-focused will be in demand too.34
New types of jobs, both at accounting firms and Although the demand for skilled professionals is Microsoft Office Microsoft Office
within in-house functions, have also emerged to meet growing, the talent competition is stiffening, particularly Suite (Excel)
new requirements in an evolving global business in sectors such as auditing, as job options for graduates
environment.29 The Singapore government has identified and associates abound.35 The manpower shortage
a total of 11 emerging job roles, including Specialist Ethical presents opportunities for jobseekers looking to
Hackers, Citizen Data Scientists, as well as Environmental, enter the industry. Slated for launch in 2022, the
Social and Governance (ESG) Specialists.30 Career Conversion Programme (CCP) for Accounting
Professionals will enable local PMETs, without an Financial Internal
In a study of job roles in the accounting sector, the accounting background, to acquire the skills and Reporting Controls
majority of roles (78%), which consist of higher value work, experience required to take on accountancy roles to
were found to require minimal or moderate job redesign meet the projected manpower demands in the sector.
over the next two to five years. The remaining jobs such Through the programme, existing employees can also
as associates, executives and account assistants - which reskill to take on new or redesigned roles.36
mainly involve high volume, manual and repetitive tasks -
Cost Financial Reporting
are at risk of being replaced by automation; these roles will Accounting professionals that continuously learn and Management Quality
require a high degree of change in job tasks, as well as a upskill – as well as accounting firms that continue
greater job redesign and reskilling of employees.31 investing in technology, redesigning jobs and training
their staff – will remain relevant and be able to capitalise
In a volatile business environment, demand for on emerging opportunities in the long-term.
data-driven finance and accounting work is rising.32
Legal and Compliance Problem
Management Solving
12
Accounting
ACCOUNTING FINANCE
Diploma / Degree /
Accountant / Assistant Accountant 1-3 3,000 5,000 Chief Financial Officer >15 18,000 26,000
Degree Master
N’ / ‘O’ Levels /
Accounts Assistant 1-3 2,000 2,600 Finance Assistant 1-3 Diploma 2,200 3,500
Diploma
Diploma /
Accounts Payable Executive 1-4 2,500 4,500 Finance Controller 10-15 Degree 8,500 18,000
Degree
Accounts Payable Officer / N’ / ‘O’ Levels /
1-3 2,200 3,500 Finance Director >15 Degree 10,000 20,000
Assistant Diploma
Diploma / Finance Executive /
Accounts Receivable Executive 1-4 2,500 4,200 2-5 Degree 2,800 5,000
Degree Senior Finance Executive
N’ / ‘O’ Levels / Finance Manager /
Accounts Receivable Officer 1-3 2,200 3,500 5-8 Degree 5,500 10,000
Diploma Assistant Finance Manager
Financial Analyst /
Senior Accountant 3-6 Degree 5,500 8,000 3-7 Degree 5,000 7,000
Senior Financial Analyst
Senior Accounts Executive / Diploma /
1-4 2,800 5,000 Regional Finance Manager 5-8 Degree 6,800 13,000
Accounts Executive Degree
Senior Accounts Manager / Senior Manager /
3-5 Degree 4,200 8,500
Accounts Manager Manager, Financial Planning 7-12 Degree 7,500 12,000
& Analysis
Senior Accounts Officer / Diploma /
1-4 2,500 4,200
Accounts Officer Degree
Hot Job | Figures are base salary (Not inclusive of Benefits & Bonuses)
13
Accounting
INTERNAL AUDIT
Senior Manager / Manager Treasury 5-8 Degree 7,900 13,500 accounting industry.
Treasury Analyst /
3-6 Degree 4,600 7,800
Senior Treasury Analyst
Diploma /
Treasury Executive / Assistant 2-5 3,500 4,600
Degree
Diploma /
Treasury Coordinator 1-3 2,900 3,500
Degree In a study of job roles
in the accounting
sector,78% of roles were
found to require minimal or
moderate job redesign over
the next two to five years.
Hot Job | Figures are base salary (Not inclusive of Benefits & Bonuses)
14
Customer
Service
A
cross Asia-Pacific, the pandemic has transformed customer journeys and introduced a
As companies navigate macroeconomic new wave of digital-first consumers.38 In Southeast Asia alone, over a third of all digital
service consumers are new digital consumers, and are quickly adopting advanced digital
issues such as manpower shortages and
behaviours such as mobile payments usage.39
higher costs, as well as adapt to new
consumer demands that have arisen At the same time, consumers’ expectations on customer service are increasing. In response to the
since the pandemic, customer experience rising costs of goods and services, consumers are not only demanding higher quality customer
has come into the spotlight.
37
support and services, but are also actively seeking out companies that can deliver or surpass their
expectations.40
15
Customer Service
TOP 9 IN-DEMAND
SKILLS
These trends are driving companies to increase their engagement platforms, adapting to new and emerging
investments in customer experience.41 In fact, Asia-Pacific ones, and communicating effectively across each of
businesses are expected to outstrip other regions in them,47 will be key to helping companies drive meaningful
customer experience investment in 2022.42 customer experiences that are personalised, real-time and Communication Apply Teamwork
seamless across all channels. in the Workplace
However, as companies strive to improve their digital
platforms, they should not neglect the most critical At the end of the day, companies that leverage the right
component in perfecting the customer experience – the strategies to deliver exceptional customer experience and
human touch. Despite the introduction of tools such as deepen relationships with customers will be able to set
chatbots and conversational AI, customers ultimately wish themselves apart from their competitors.48 As manpower Microsoft Office Microsoft Office
Suite (Excel)
to be assisted by helpful and empathetic customer service shortages persist, businesses will need to continually
representatives when facing issues.43 address customer service gaps, while also creating
sustainable solutions for evolving challenges.49
In Singapore, offering poor customer service experiences
is a costly affair – resulting in losses of up to US$11 billion
per year for Singapore-based businesses, as reported Documentation Collaboration
in a Global Consumer Trends Report.44 There is also a
strong desire for better customer service experiences
in the future, according to 89% of Singapore consumers
surveyed.45
Business Opportunities
Development
16
Customer Service
Asia-Pacific businesses
are expected to
outstrip other regions in
customer experience
investment in 2022.
Hot Job | Figures are base salary (Not inclusive of Benefits & Bonuses)
17
Human
Resources
T
he COVID-19 pandemic has given employees to pause and re-examine their priorities and
Over the past two years, attitudes expectations of work, while employers have to embrace the necessity of digitisation and altering
workplace practices. Now, as we emerge from the pandemic, HR professionals may find that
towards work and workplace
there is no better time to rethink and refresh HR strategies to meet business and hiring demands in a
arrangements have transformed post-COVID future.
dramatically.
In the second quarter of 2022, job vacancies remained high at 126,100 while retrenchments fell to
a record low at 990, an indicative sign of a tight labour market as Singapore recovers from the
pandemic.50 On the other hand, the resignation rate remained stable at 1.7% for the fourth consecutive
quarter. The recruitment rate also rose over the quarter (from 2.5% to 2.6%) to a rate last seen in 2014.51
18
Human Resources
TOP 10 IN-DEMAND
SKILLS
The official data suggests that Singapore has not been build a strong company culture. At the same time, as a
significantly impacted by the global Great Resignation potential recession looms, HR professionals will need to
trend,52 but points towards different industries demonstrate foresight by rethinking strategies to preempt
experiencing varying turnover rates53 and people recession risks and minimise the impact on the business. Communication Apply Teamwork
switching jobs rather than leaving the workforce.54 Singapore Ministry of Manpower has introduced refreshed in the Workplace
policies, including new systems and benchmarks,
Professionals, managers, executives and technicians intending to ensure that foreign hires are of good calibre
(PMETs) are experiencing greater churn, while industries and complementary to the local workforce.58 With these
such as information technology and communications, new regulations in play and future foreign workforce
financial services, health and social services, policy adjustments on the horizon, HR will also need Microsoft Office Microsoft Office
transportation and storage, and accommodation to stay on top of these changes and plan workforce Suite (Excel)
experienced higher turnover.55 strategies well in advance.59
In addition, the pandemic has redefined the importance A new Career Conversion Programme for Human
of work; today Singapore employees are more likely Capital Professionals has also been launched to reskill
to prioritise their health and wellbeing over work than HR professionals for more strategic roles, such as HR
before the pandemic.56 Job hopping is also on the rise – a data analysts and people strategists.60 The programme Interviewing Collaboration
trend that is not only widely noticed by employers and aims to help HR professionals develop emerging skills
recruiters, but also becoming more acceptable among and competencies in the areas of HR analytics, strategic
employers.57 workforce planning and HR technology knowledge.61
Amid today’s increasingly labour-scarce job market, As technology continues to impact the role of HR,
HR professionals and employers have started making and spur HR’s shift to deliver higher value work, Onboarding Valuation
adjustments beyond significant pay increments, by HR professionals will need to continuously upskill,
introducing mental health benefits, bonuses, flexible embrace data and digital technologies, and cultivate a
working policies and more, to attract and retain talents. strategic, forward-thinking mindset to strengthen their
To help companies remain competitive and reduce organisation’s human capital and drive business success.
turnover, HR professionals must take an active approach
Compensation Stakeholder
to develop effective compensation programmes and Management Management
19
Human Resources
Degree /
HR Director / Assistant Director >10 8,000 15,000
Master TALENT ACQUISITION/RECRUITMENT
Diploma / Diploma /
HR Generalist / Specialist 2-5 3,000 5,500 Recruiter / Senior Recruiter 2-10 3,500 8,800
Degree Degree
Diploma / Diploma /
HR Manager / Assistant Manager 3-7 4,500 8,500 Recruitment Executive 1-4 3,000 4,000
Degree Degree
Diploma / Specialist Diploma /
HR Senior Executive / Executive 1-4 2,800 6,000 2-4 3,500 4,800
Degree (Recruitment & Engagement) Degree
Diploma /
Regional HR Director >10 Degree 10,000 18,000 Talent Acquisition Lead 3-5 4,500 7,500
Degree
Regional HR Senior Executive / Diploma/
3-5 3,500 7,000 Manager, Talent Acquisition 3-5 Degree 5,000 8,000
Executive Degree
Regional HR Assistant Manager /
5-10 Degree 6,000 12,000
Manager
Senior Employee Relations
5-10 Degree 8,500 11,000
Consultant
Hot Job | Figures are base salary (Not inclusive of Benefits & Bonuses)
20
Office
Support
N
otably, survey findings have found that while companies may prefer full-time work from
More than two years into the pandemic, office or hybrid work arrangements, as they deem a shared physical workspace essential
for team building and collaboration, Singapore employees are leaning towards flexible
many employers are grappling with
working arrangements – leading to a disconnect between employers and employees.62
decisions on whether the hybrid or
remote work models they introduced to Whether companies decide to allow flexible or remote work arrangements, demand that workers
their organisations will endure. return to offices fully, or settle on a hybrid model, there is no doubt that administrative and office
support professionals remain the engine of any workplace, keeping entire organisations running
smoothly and on track.
21
Office Support
TOP 10 IN-DEMAND
SKILLS
However, the role of office support professionals has been Administrative staff may be tasked with setting up online
permanently transformed. They were once responsible communication channels, training employees to use new
for administrative support tasks of a general nature, software, arranging virtual office-wide meetings, and
including arranging meetings, organising files, ordering more.
office supplies, processing expenses, and maintaining
administrative systems and databases. Since the start of the pandemic, companies have Communication Apply Teamwork
been continuously refining the hybrid work practices in the Workplace
Amid the pandemic, their job scope has broadened they have put in place64 – to ensure that they can stay
to include a wider repertoire of technology and flexible and responsive to the fluid pandemic situation
communication skills. Going beyond email and performing and handle new potential disruptions that emerge.
conventional tasks, administrative staff are now expected Companies will especially value administrative staff
to be proficient in a wide range of integrated apps, tools that are highly adaptable and resourceful to manage Microsoft Office Microsoft Office
and online platforms63 that are essential to enable efficient uncertainties and confidently support the execution of Suite (Excel)
operations and communications in a hybrid workplace. business continuity measures.
22
Office Support
Admin Executive
1-3 Diploma 2,200 4,500
(Foreign Speaking)
Administrative and office
Administrative Assistant / support professionals remain
1-5 N' / 'O' Levels 2,000 4,300 the engine of any workplace,
Coordinator
keeping organisations
Administrative Executive 1-3 Diploma 2,200 4,000 running smoothly
and on track
Diploma /
Business Coordinator 1-4 2,200 3,400
Degree
Secretary 1-5
N' / 'O' Levels /
2,500 6,000
apps, tools and online
Diploma platforms.
N' / 'O' Levels /
Lease Administration Executive 1-3 2,400 3,300
Diploma
Hot Job | Figures are base salary (Not inclusive of Benefits & Bonuses)
23
Procurement,
Supply Chain
& Logistics
G
overnment agencies have worked to ensure that any disruptions in Singapore’s supply
Amid the pandemic, Singapore’s status chain network and shipping industry are overcome swiftly, which has been critical to
supporting Singapore as it emerged from the pandemic.
as a global logistics hub has grown
due to its competitive advantages, Looking ahead, the sector’s future growth is expected to be bolstered by key trends, including the
including the efficiency, reliability, and continued rise of e-commerce and the development of logistics infrastructure.66 As forecasted,
resilience of its network.
65
e-commerce sales in Singapore will reach S$13.4 billion by the end of 202667, while Singapore
continues to invest in its logistics infrastructure – most prominently, the construction of a
megaport is anticipated to be the world’s largest automated port by 2040.68
24
Procurement, Supply Chain & Logistics
TOP 10 IN-DEMAND
SKILLS
As companies embrace Industry 4.0 technology solutions Even with companies turning to automation and
to capitalise on growth opportunities, all job roles in the technology to improve their operating efficiencies,
Communication Apply Teamwork
logistics sector are correspondingly expected to undergo Singapore’s e-commerce boom and prolonged border in the Workplace
change within the next three to five years.69 Out of 56 closures during the pandemic have increased the demand
job roles studied in the Singapore government’s Jobs for manpower in the logistics space.74
Transformation Map (JTM) for the sector, around 54% of
jobs – accounting for 36,000 workers – will require job To contend with the sector’s perennial labour shortage,
redesign or be displaced.70 employers have been encouraged to redesign jobs to
Microsoft Office Microsoft Office
increase productivity, create more value-added work, and Suite (Excel)
Tasks that are heavily manual, labour-intensive and in turn increase the attractiveness and appeal of roles to
repetitive may become automated, potentially disrupting new and existing talents.75 Employers may also look to
roles such as warehouse assistants.71 Existing roles such as tap on mature employees in the sector, where employees
freight inspectors, inventory management managers and above 40 make up over 60% of local staff, by upskilling
transport executives, will be augmented by technology to and reskilling them.76
boost efficiency and manage Industry 4.0 solutions.72 New Problem Solving Procurement
roles such as data analysis, software development and
digitalisation and automation job roles are also expected
to emerge and accelerate change.73
25
Procurement, Supply Chain & Logistics
Diploma /
Warehouse Manager 3-8 3,200 6,000
Degree
Diploma /
Warehouse Supervisor 3-5 2,700 4,500
Degree
Hot Job | Figures are base salary (Not inclusive of Benefits & Bonuses)
26
Procurement, Supply Chain & Logistics
Hot Job | Figures are base salary (Not inclusive of Benefits & Bonuses)
27
Sales &
Marketing
A new breed of merchants – native digital Small and Medium Enterprises (SMEs) and early
rise in digital consumption and adopters that wholly embrace digital services – had also emerged,79 while brick-and-mortar
e-commerce in Southeast Asia.77
businesses had at the same time inevitably pivoted online and turned to e-commerce and
m-commerce.
28
Sales & Marketing
TOP 10 IN-DEMAND
SKILLS
As the economy opens up in a post-pandemic era, skilled Companies may hence deepen their investments in
sales and marketing professionals will play critical roles advertising and digital platforms to capitalise on the
in increasing awareness and demand for products and region’s e-commerce potential, and capture the attention
services, retaining customer loyalty, and driving growth of populations that are spending more and more time Communication Apply Teamwork
in the Workplace
for businesses of all sizes. online.82 By the end of 2022, digital ad spend in the region
is anticipated to grow by 11.3% to $4.10 billion, following
In Singapore, the internet economy could potentially an already significant growth rate of 17.8% in 2021.83
reach $27 billion by 2025, with two-thirds of
Gross Merchandise Value (GMV) growth driven by Digitally-savvy marketers that are able to adapt to
e-commerce.80 Over the next decade, e-commerce will new platforms and formats quickly, integrate analytics Microsoft Office Microsoft Office
Suite (Excel)
also propel the growth of Southeast Asia’s internet effectively, and develop high-impact marketing strategies
economy, with e-commerce GMV anticipated to reach that fuel business growth, will find themselves highly
$234 billion by 2025.81 employable.
Research Brand
Management
29
Sales & Marketing
CREATIVE MARKETING
Diploma / Diploma /
CAD Designer 2-5 3,500 4,800 Brand Executive 1-3 2,800 4,500
Degree Degree
Creative Director 6-9 Degree 9,000 12,000 Brand Manager / Assistant Manager 5-7 Degree 4,500 7,000
Diploma /
Creative Executive 1-3 2,600 3,000 Campaign Manager 4-6 Degree 4,000 6,200
Degree
Creative Manager 4-7 Degree 6,000 9,000 Digital Marketing Executive 1-5 Degree 2,600 4,700
Diploma /
Graphics Designer 2-5 2,450 6,000 Digital Marketing Manager 3-7 Degree 6,000 11,000
Degree
Diploma /
Senior Design Consultant 4-6 4,200 5,900 Digital Marketing Specialist 3-5 Degree 4,500 6,000
Degree
Diploma /
Market Data Analyst 3-6 3,300 5,700
Degree
EVENTS
Diploma / Market Research Associate 2-5 Degree 2,500 4,600
Events Executive 1-3 2,200 3,000
Degree
Hot Job | Figures are base salary (Not inclusive of Benefits & Bonuses)
30
Sales & Marketing
Regional Marketing Manager 6-10 Degree 8,300 10,000 Communications Specialist 3-5 Degree 3,500 4,600
Diploma /
SEM Strategist 3-5 Degree 3,500 5,000 Copywriter 3-5 3,500 4,300
Degree
Senior Marketing Executive / Diploma / Corporate Communications Manager
1-7 2,500 6,700 3-5 Degree 5,000 6,000
Executive Degree / Assistant Manager
Diploma / Corporate Communications Senior Diploma /
Senior Marketing Manager 5-7 6,300 8,700 1-3 2,500 4,800
Degree Executive / Executive Degree
Director of Corporate Degree /
>10 11,000 15,000
Communications Masters
PROJECT MANAGEMENT
Manager / Assistant Manager,
Diploma / 4-7 Degree 4,500 8,500
Project Administrator 1-2 2,000 2,500 Communications & Engagement
Degree
Public Relations Manager / Assistant
3-5 Degree 4,800 7,000
Project Manager / Assistant Manager 3-5 Degree 4,000 7,300 Manager
Public Relations Senior Executive / Diploma /
Diploma / 2-3 3,000 4,200
Project Specialist 2-4 2,800 5,000 Executive Degree
Degree
31
Sales & Marketing
Hot Job | Figures are base salary (Not inclusive of Benefits & Bonuses)
32
Salaries
BY INDUSTRIES
33
Banking
& Finance
Prospects for Singapore’s financial
sector are anticipated to remain
bright in the years ahead.
G rowing by an annual average of 7.2% from 2020 to 2021, four times higher than the overall
economy, the sector performed strongly throughout the COVID-19 pandemic.84
Even in the fintech sector, which is facing headwinds such as harder access to capital, and
scepticism around technologies such as cryptocurrencies, the potential remains tremendous.85
Growth has been strong, with a record of over US$210 billion in fintech investments made
last year.86
34
Banking & Finance
TOP 10 IN-DEMAND
SKILLS
Over the last two years, 5,800 jobs in financial services Looking further afield, the MAS expects 3,000 – 4,000
were created,87 and Singapore’s financial sector is net jobs on average to be created each year until 2025. As
expected to continue on its hiring spree. After the the financial sector hastens its growth and creates more
Monetary Authority of Singapore (MAS) issued its first jobs, financial institutions and companies will need to be
digital bank licences two years ago, four digital banks open to global talents while growing the local workforce Communication Apply Teamwork
in the Workplace
are slated to launch this year with a common goal to in Singapore to remain competitive and fulfil their rapidly
target underserved segments such as small and medium expanding specialist needs.97
enterprises.88 Ant Group’s ANEXT Bank and the Green
Link Digital Bank have already opened their doors for An estimate of 3,000 Singapore citizens were in senior
business,89 opening up more job opportunities in fintech. roles in the financial sector last year, up by more than 80%
from 2016.98 Microsoft Office Microsoft Office
Suite (Excel)
On the whole, an estimated 9,400 new permanent roles
will be created in the financial sector in 2022.90 More To strengthen the local talent pool, the Monetary
than 3,000 of these roles are in technology, and 700 Authority of Singapore (MAS) together with Workforce
roles among them will be for software developers and Singapore (WSG) and the Institute of Banking and
engineers.91 These roles will be crucial to supporting Finance (IBF) have been supporting mid-career
the design and development of digital financial services transitions to the financial sector through programmes
Collaboration Business Opportunity
and trade finance, blockchain technology, and the use such as the Technology in Finance Immersion Programme Development
of artificial intelligence to detect fraud and money (TFIP), that helps workers from non-tech sectors pivot
laundering92 – especially with the continued growth of to tech jobs in financial institutions.99 A new Wealth
fintech in Singapore93, and traditional financial players Management Accelerator Programme will also target mid-
increasingly integrating digital payment offerings and career professionals who are keen to pursue careers in the
services both in the country and across the region.94 wealth management sector.100
Sales and Business Problem Solving
Development
In addition, new roles in sustainable finance will be Under the Financial Services Industry Transformation Map
created, ranging from the execution of ESG transactions 2025, a new Financial Sector Development Fund has been
to advisory services and product development.95 While introduced and will provide S$400 million grant funding
expected to draw on traditional finance expertise, many to the Talent and Leaders in Finance programme until
of these roles will be integrated with new knowledge on 2025 to enable industry professionals to take up better
Research Documentation
sustainability.96 jobs and advance their careers.101
35
Banking & Finance
COMPLIANCE FINANCE
Degree / Degree /
Head of Legal & Compliance 15-20 18,000 25,000 Chief Financial Officer >15 19,000 24,000
Master Master
VP - Regulatory / FCC / Degree /
10-15 10,000 15,000 Associate Financial Analyst 2-3 Degree 4,000 5,600
Sanctions Compliance Master
Diploma /
Senior Officer / AVP Compliance 3-7 5,000 8,500 Business Analyst 5-8 Degree 5,500 8,800
Degree
Diploma / VP / SVP - Regulatory Reporting
Analyst (AML- CFT / KYC / CDD) 2-5 3,000 4,500 10-13 Degree 9,000 14,000
Degree (MAS)
AVP ( Regulatory Reporting /
IPO Listing Policy - AVP / VP 6-10 Degree 7,000 10,000 6-9 Degree 6,000 8,000
Financial Control)
Regulatory Policy 6-8 Degree 6,000 10,000 Internal Auditor >15 Degree 15,500 20,000
Hot Job | Figures are base salary (Not inclusive of Benefits & Bonuses)
36
Banking & Finance
INSURANCE RISK
Diploma /
Claims Executive 2-6 Degree 2,800 4,200 Credit Analyst 2-4 3,500 5,500
Degree
Diploma /
Underwriter 4-7 Degree 5,200 7,500 Credit Control Assistant / Officer 1-3 2,500 4,200
Degree
Account Management / Diploma /
3-7 Degree 3,500 7,000 Risk Analyst (Market / Liquidity Risk) 4-7 5,500 9,000
Business Development Degree
Degree /
Actuarial 2-6 Degree 3,500 6,500 Senior Manager / Manager 4-7 6,500 10,500
Master
Degree /
Policy Administration 1-3 Diploma 2,200 2,800 Vice President 8-10 11,000 17,000
Master
Loss Adjustor 3-6 Degree 4,000 6,000 Risk Senior Executive / Executive 2-4 Degree 2,700 4,000
Branch Manager 6-8 Degree 6,000 7,900 Client Relationship Manager 2-8 Degree 3,000 7,400
Diploma / Degree /
AVP / VP Loans Operation 5-10 6,000 10,000 Corporate Relationship Manager 5-9 6,000 10,000
Degree Master
Diploma /
AVP / VP Settlement Operations 5-10 Degree 6,000 10,000 Client Relationship Officer 2-4 1,850 3,400
Degree
AVP / VP Trade Operations 6-12 Degree 6,500 12,000 Investor Relations 8-12 Degree 8,000 12,000
Hot Job | Figures are base salary (Not inclusive of Benefits & Bonuses)
37
Engineering
& Technical
T
he sector recorded a 5.7% year-on-year growth in the second quarter.103 Subsectors
Emerging from the COVID-19 pandemic, including biomedical manufacturing, electronics and precision engineering had grown
from strength to strength during the pandemic, but the biomedical manufacturing and
Singapore’s manufacturing sector
chemicals clusters have begun to see slight output declines. Growth during the quarter was
appears on target to grow by 50% by supported by output expansions in the transport engineering, general manufacturing, electronics
2030, which is in line with the country’s and precision engineering clusters.104
10-year plan and vision for the sector.
102
For Singapore to achieve its Manufacturing 2030 vision to grow the sector’s value-add by 50%,105
it will be critical for Singapore to build a strong pipeline of local talent and ensure that they have
access to attractive career prospects in line with technological changes.106
38
Engineering & Technical
TOP 10 IN-DEMAND
SKILLS
Throughout the pandemic, many businesses have been trade hub.113 To increase the sector’s value-add to $5.8
intensifying their digital transformation efforts, including billion and create 1,500 new jobs by 2025, two Career
transitioning towards advanced manufacturing, adopting Development Plans have been launched, providing a
new technologies, and upskilling employees to overcome structured progression pathway for drafting specialists
operational constraints.107 Against a backdrop of ongoing and quality professionals – roles that are critical across Communication Apply Teamwork
in the Workplace
geopolitical tensions, lingering impacts on global supply most marine and offshore projects.114
chains, and rising costs of operations, it has become
critical for manufacturers to continue to transform and As manpower is lean in Singapore, it is imperative for
innovate to stay ahead of the curve.108 these industries to evolve, improve their appeal to
younger talents, and provide attractive pathways so that
workers can realise full careers in the future. Microsoft Office Project Management
Businesses that evolve will be well-supported by the
Suite
government; the government has committed to a pipeline
of initiatives to help the industry attract new talent and
upskill the existing workforce.109
39
Engineering & Technical
Technical Support Engineer 1-3 Diploma 3,600 5,000 Project Coordinator 1-3 Diploma 2,100 3,900
Diploma /
Project Manager 5-9 7,000 13,000
Degree
Senior Architectural Engineer /
3-8 Degree 4,000 7,000
Engineer
Diploma /
Service Engineer 1-5 2,000 6,600
Degree
Hot Job | Figures are base salary (Not inclusive of Benefits & Bonuses)
40
Engineering & Technical
N' / 'O' Levels / Mechanical / Electrical Technician 1-2 Diploma 2,050 3,100
Machinist 1-3 1,800 3,000
Diploma
Maintenance Engineer / Assistant N' / 'O' Levels / Senior / Telecommunications Diploma /
2-4 3,000 6,200 1-6 3,600 8,000
Engineer Diploma Engineer Degree
PRODUCTION
Diploma /
Production Engineer 1-3 3,000 4,500
Degree
Hot Job | Figures are base salary (Not inclusive of Benefits & Bonuses)
41
Engineering & Technical
Diploma /
Interior Design 1-3 3,500 5,500
Degree
Diploma /
Property Manager 5-7 4,700 8,000
Degree
Hot Job | Figures are base salary (Not inclusive of Benefits & Bonuses)
42
FMCG & Retail
43
FMCG & Retail
TOP 10 IN-DEMAND
SKILLS
With a shrinking pool of Singaporeans that are willing to Given the positive correlation between customer
work in services sectors such as retail, foreign manpower satisfaction studies with the business performance of
supplements are necessary, even with ongoing efforts to the company,126 retailers may want to focus heavily on
transform the sector and redesign jobs.121 enhancing the customer experience, such as by adopting
omnichannel strategies that blend in-store and online Communication Apply Teamwork
in the Workplace
Trade associations have already come together to appeal shopping seamlessly or increasing their investments
for support to tackle the manpower crunch.122 However, in digitalisation.
there remains an urgent need to recalibrate manpower
supply to enable companies to achieve higher operational Retailers may also consider smart retailing – leveraging
efficiency, deliver goods and services, and plan ahead for dynamic digital tools to increase their engagement
with customers – or leverage trends such as livestream Microsoft Office Microsoft Office
growth and transformation.123
Suite (Excel)
shopping to provide a more memorable shopping
On top of that, Singaporean shoppers have become less experience.127
satisfied with retail stores in 2022, the 2022 Customer
Satisfaction Index of Singapore (CSISG) survey revealed.
Customer satisfaction in the retail sector fell by 1.5% year-
on-year, scoring 71.3 points out of a possible 100.124 The Collaboration Business Opportunity
study also found that customers of department stores Development
and fashion apparel outlets had lower levels of customer
loyalty, but stores that offered an omnichannel experience
and cashless payments achieved higher customer
satisfaction scores.125
44
FMCG & Retail
Hot Job | Figures are base salary (Not inclusive of Benefits & Bonuses)
45
Healthcare &
Life Sciences
T
he strategy, Healthier SG, aims to reorganise care delivery, starting with transforming
To address the challenges of an ageing primary care to be the bedrock of Singapore’s healthcare system129 – shifting its focus
to “health care” instead of “sick care”. General practitioners (GPs) at private clinics or
population and improve population
polyclinics will thus play a greater role in helping people manage their health conditions.130
health outcomes, Singapore has
embarked on a major reform of the By driving preventive health and early intervention, the government hopes to rein in soaring
healthcare sector in 2022.
128
healthcare costs; making it easier for people to manage their health will reduce costly chronic
health complications commonly experienced by ageing populations.131
46
Healthcare & Life Sciences
TOP 10 IN-DEMAND
SKILLS
Singapore is one of the fastest-ageing nations in the overwork, emotional exhaustion and inability to take
world, where one in four Singaporeans is expected to be adequate leave have been significant factors impacting
aged 65 and above by 2030.132 As Singapore’s population morale.140 To retain staff and draw new ones, healthcare
ages, healthcare will inevitably account for the bulk of institutions are working on redesigning roles to make
increases in government social spending by 2030.133 them more attractive. This includes recruiting help or Communication Apply Teamwork
in the Workplace
hiring temporary workers or volunteers to lessen nurses’
The Ministry of Health (MOH) aims to almost double the workloads.141
number of eldercare centres to 220 by 2025, expanding
both the scale and scope of services at eldercare centres With the continued emergence of new diseases from
to support ageing in place, in communities and at home.134 across the globe, such as monkeypox and new variants
of COVID-19, Singapore has launched the Centre for Microsoft Office Effective Client
Suite Communication
Across the healthcare sector, manpower shortages remain Outbreak Preparedness, a new research institute that
a major concern. In the community care sector, the aims to equip and prepare Asian scientists for the next
authorities have committed about S$290 million to raise pandemic, to be ready to take action when the time
employees’ salaries from 2020 to 2023.135 Continuous comes.142
investments are also being made in skills development
and transforming existing roles through job redesign for Infection Control Documentation
non-clinical manpower and digitalisation.136
47
Healthcare & Life Sciences
48
Healthcare & Life Sciences
Pharmacy Technician 1-4 Diploma 2,200 3,200 Pharmacovigilence Associate 1-3 Degree 3,800 6,500
49
Information
Technology
I
n Singapore, Shopee, StashAway, Crypto.com and Tesla are among the companies that have
After a period of rapid growth, many begun laying off hundreds of workers.144 This may signal the beginning of more job cuts in the
region’s tech industry, as rising interest rates and economic uncertainty are forcing companies
tech firms are now consolidating
to now focus on profitability over growth.145
ahead of an expected recession;143 one
of the key reasons is that there have For now, Southeast Asia-focused venture capital funds are continuing to raise and invest
been layoffs at several technology significant sums of money, but investors may start to take a more cautious approach and focus on
companies in Southeast Asia. companies that are already doing well.146
50
Information Technology
TOP 10 IN-DEMAND
SKILLS
However, the effect of economic uncertainties on the job Pacific, there has been a 227% increase in hiring remote
market may be limited as layoffs are taking place primarily employees and contractors.152 Specifically, in Singapore,
in some tech firms and start-ups.147 the tech industry and start-ups are the more keen to hire
international talent, especially for roles such as virtual
Tech salaries are at an all-time high in Singapore, as assistants, software engineers, software developers, Communication Apply Teamwork
in the Workplace
demand for IT professionals continues to rise amid a community managers and content writers.153
tight labour market. The talent hunt will continue to heat
up this year as foreign tech companies forging ahead Demand for tech talent is also growing in the
with their expansion plans. Firms are offering attractive government sector, especially in the cybersecurity
pay packages well above industry averages, and sign- space. The Singapore Armed Forces (SAF), for example,
on bonuses to entice talents to switch jobs.148 Some of is rapidly expanding its core of digital experts.154 A Problem Solving Prgramming and
the job roles that are in high demand include software new Digital and Intelligence Service will recruit more Coding
developers, business analytics professionals, data digital experts to deal with growing security threats
scientists, and project managers.149 such as the proliferation of cyber weapons.155 Two other
schemes have also been expanded to train staff in
Mid-career job seekers and fresh graduates who wish digital competencies such as software engineering, data
to join the tech sector can upskill and enhance their science and artificial intelligence.156
Collaboration Documentation
employability by leveraging government initiatives,
including a new course on artificial intelligence (AI) and
cloud services under the SkillsFuture Career Transition
Programme (SCTP).150 There will certainly be more skills
training opportunities to come, as Singapore increases
its investments in growing tech areas such as quantum Application Java
Development
computing, announcing new initiatives aimed at boosting
talent development and offering better access to the
nascent technology.151
51
Information Technology
CYBERSECURITY MANAGEMENT
Degree / Degree /
SOC Analyst / Senior SOC Analyst 1-3 3,000 5,000 Chief Technology Officer >15 12,000 20,000
Masters Masters
Degree /
Cyber Security Engineer / Consultant 1-5 Degree 4,500 8,500 Chief Info-Security Officer >15 15,000 25,000
Masters
NOC Specialist 2-4 Degree 3,500 5,000 IT Senior Manager 6-11 Degree 10,000 14,000
IT Audit Manager 5-10 Degree 6,000 11,000 IT Director >12 Degree 11,000 17,000
Cyber Security Manager 5-8 Degree 7,000 12,300 IT Manager / Assistant Manager 3-6 Degree 6,500 10,000
Hot Job | Figures are base salary (Not inclusive of Benefits & Bonuses)
52
Information Technology
Business Analyst 1-3 Degree 4,000 6,000 Mobile Application Developer 1-3 Degree 3,800 8,000
Senior Business Analyst 3-10 Degree 5,500 9,000 Senior Mobile Application Developer 3-6 Degree 6,000 9,000
Service Delivery Manager 1-3 Degree 5,000 7,500 Senior Java / J2EE Software Engineer 5-10 Degree 8,000 10,000
System Analyst /
3-8 Degree 4,500 6,500
Senior System Analyst
Diploma /
Web Designer 1-5 3,000 6,000
Degree
Diploma /
Graphics Designer 2-5 3,000 6,000
Degree
Diploma /
Senior Design Consultant 4-6 4,200 5,900
Degree
Hot Job | Figures are base salary (Not inclusive of Benefits & Bonuses)
53
Information Technology
Hot Job | Figures are base salary (Not inclusive of Benefits & Bonuses)
54
Japan Desk
J
apan’s Foreign Direct Investment (FDI) outflows have rebounded strongly from pandemic
Although COVID-19 has brought about challenges.158 COVID-19 posed challenges to Japanese multinational companies at an
unprecedented scale, partly due to delayed vaccinations and prolonged border controls.159
disruptions to the global supply chains
Japan’s economy rebounds to its pre-pandemic level and is contributing considerably to global
and trade, Japan continues to be one growth in a post-pandemic recovery.160
of Singapore’s top trading partners,
while Singapore remains a popular According to data from the Japan External Trade Organization (JETRO), Japan’s investments in
destination for Japanese investments.157 Singapore had rebounded to more than US$18 billion in 2021, up from under US$8 billion in 2020.161
In general, Asia remains a promising FDI destination for Japanese, due to high returns backed by
55
Japan Desk
56
Japan Desk
Diploma /
Credit Control 1-5 4,000 6,500
Degree
Diploma /
Relationship Manager 2-5 6,000 8,000
Degree
Diploma /
Researcher 1-4 4,500 6,500
Degree
Hot Job | Figures are base salary (Not inclusive of Benefits & Bonuses)
57
Japan Desk
58
REFERENCES
59
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Accounting
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35
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Customer Service
37
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47
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48
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49
https://sea.mashable.com/life/18529/bad-customer-service-costs-singapore-businesses-us11b-yearly-study-shows
Human Resource
50-51
https://www.mom.gov.sg/newsroom/press-releases/2022/0914-statement-on-labour-market-developments-in-1h2022
52
https://stats.mom.gov.sg/Pages/Labour-Turnover-Summary-Table.aspx
53
https://www.cnbc.com/2022/06/07/singapore-jobs-companies-fight-for-talent-in-tight-labor-market.html
54
https://www.straitstimes.com/singapore/jobs/the-great-reshuffle-do-job-hoppers-bring-any-great-value-to-employers-0
55
https://www.channelnewsasia.com/singapore/labour-market-report-q1-2022-manpower-mom-2752506
56
https://news.microsoft.com/en-sg/2022/06/10/60-of-managers-in-singapore-say-company-leadership-is-out-of-touch-with-employee-expectations/
57
https://www.straitstimes.com/singapore/jobs/spore-employers-attitudes-to-job-hoppers-changing-amid-rising-trend
58-59
https://www.mom.gov.sg/newsroom/speeches/2022/0510-speech-by-sms-zaqy-mohamad-at-hr-tech-festival-asia-live-2022
60-61
https://www.straitstimes.com/singapore/jobs/new-career-conversion-programme-for-hr-professionals-to-launch-in-june
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Office Support
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63
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64
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FMCG & Retail
114
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https://www.straitstimes.com/business/economy/singapore-retail-sales-grow-at-faster-pace-of-178-in-may
117
https://www.theedgesingapore.com/capital/sector-focus/singapore-retail-sales-recovering-pre-pandemic-levels
118
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119
https://www.cnbc.com/2022/07/07/singapore-inflation-rising-costs-are-squeezing-retailers-margins.html
120-123
https://www.channelnewsasia.com/singapore/manpower-singapore-business-federation-foreign-workers-services-industries-2680531
124-125
https://sbr.com.sg/retail/in-focus/customer-satisfaction-retail-sector-worsens
126
https://www.straitstimes.com/singapore/consumer/customer-satisfaction-in-retail-sector-dips-but-rises-for-info-communications-sector-smu-study
127
https://www.businesstimes.com.sg/real-estate/the-changing-face-of-singapore-retail
IT
143
https://www.channelnewsasia.com/singapore/retrench-layoff-tech-company-shopee-tesla-crypto-startup-jobs-2749656
144
https://www.channelnewsasia.com/commentary/tech-layoff-shopee-tesla-crypto-stock-covid-inflation-jobs-2798836
145-146
https://www.cnbc.com/2022/06/23/southeast-asia-start-ups-lay-off-workers-amid-economic-uncertainty.html
147
https://www.channelnewsasia.com/singapore/retrench-layoff-tech-company-shopee-tesla-crypto-startup-jobs-2749656
148
https://www.straitstimes.com/tech/tech-news/tech-salaries-soar-as-us-and-chinese-firms-compete-for-singapore-talent
149
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150
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151
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152-153
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154-156
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Japan Desk
157
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158-160
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161
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164-165
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166
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167
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62
PERSOLKELLY SINGAPORE PTE LTD
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