You are on page 1of 1

Fig1.

(Waitrose, 2021)

Figure 1 is part of Waitrose’s current broadcast advertising campaign. It supports the company’s
differentiation using quality as a competitive factor. This is evidenced by the copy which includes
“quality” and the visual cues of the product. With the emotive tone of the copy, and sharp focus on
the product image, this ad appears to be using the peripheral route to attitude change, as per the
Elaboration likelihood model (Petty and Cacioppo, 1980)

Fig 2. (Waitrose, 2021)

The ad in figure 2 further supports this positioning with its limited copy and emphasis on the product
image. A hashtag is included to direct viewers to social media. This could be an attempt to increase
customer engagement and positively affect Customer Perceived Value (CPV).

You might also like