PT.

NIEVE APLIKASI MANDIRI

Information Technology Department
Cengkareng Business City
Jl. Atang Sanjaya No.21.Tangerang, Boutique Office Lot 5 No.53
Phone: 021‐80637899

WORK REPORT
No :
Office Location: Satpas Karang Asem Start Date : 21 Oktober 2021
Address: Jl Bhayangkara, Karang Asem, Bali. End Date : 31 Oktober 2021

CATEGORY :
Database Computer Network Application Server Preventive Maintenance Other

DESCRIPTION :
21 Oktober 2021
- Berangkat ke denpasar menggunakan pesawat batik air.
- Dari Denpasar menuju penginapan.

22 Oktober 2021.
- Setup config IP Server Satpas Karang Asem.
- Instalasi FIFO App Kiosk dan Staff Android.
- Config timezone server.

23 Oktober 2021.
- Testing antrian satu cycle bypass access door (issue lisensi bostex baru bisa tgl 25).

24 Oktober 2021.
- Support tim satpas kendari.

25 Oktober 2021.
- Testing dan debug bostex/access door karang asem (issue dari bostexnya di barier access denied)

26 Oktober 2021.
- Solved access door/bostex.
- Testing 1 cycle.

27 Oktober 2021.
- Testing tampilan dan suara monitor.
- Testing 1 cycle (ada temuan issue bostex fr yg sudah expired belum checkout).

28 Oktober 2021.
- Standby nunggu tim infra update server bostex untuk fixing case double data FR.
o Setelah update muncul case baru all zona tidak bisa access menggunakan QR/FR.
 29 Oktober 2021.
- Rollback versi bostex ke versi kendari
- Testing 1 cycle makesure aman.
- Menuju dps dan pcr.

30 Oktober 2021.
- Standby hasil pcr.
- Monitoring Satpas Karang Asem

31 Oktober 2021.
- Kembali menuju cgk.

USER FEEDBACK :
1) Are you satisfied with the service you received from onsite engineer? YES NO
2) Are you satisfied with the time to resolve your service event? YES NO
3) Other feedback :

The customer acknowledges that service provided by IT Department Staff is running well without any issue or problem.
CUSTOMER REPRESENTATIVE NIEVE STAFF
Name: Name: Aditya Susilo J Walihadi
Email:
Contact:

Signature:
Signature:
DOCUMENTATION