PT.

Wincor-Nixdorf Indonesia
Service Report
In case of queries please state
Bank Pembangunan Daerah Bali Creation Date 17.02.2021
Supervisor Supervisor Service Request No. 84423483
Task No. 506344382
unspecified Helpdesk No. ESPSDESK1902483
Call Center Banking: +62 21 2552 7900
UNKNOWN UNKNOWN Hotline Retail: +62 21 2552 7900

Service Request Information

Manufacturer/Product Type: ATM ID:
SSB: Dev. Serial Number: S: / T: 56FR700503
Component: Component /
Serialno./TAG:
Error Location:
Travel Distance: According to distance between place of installation and nearest WN Service location

Activities
Arrival at customer: 17.02.2021 13:30
(GMT+07:00)
Repair Start: 17.02.2021 13:30 Repair Finish: 17.02.2021 16:45
(GMT+07:00) (GMT+07:00)
Total repair time: 03h 15min Other working time: 00h 00min
Wait time: 00h 00min Total work time: 03h 15min
Error Code: 00h min
Resolution Description: No fe report 0608415Fe sampai dilokasi I/O tray unknown adjust and clean head safe test
failed replace io tray sesuai arahan RSTS DN bapak Ari no telp. +62 821-1560-6051 test and
result okService Code : T.R.INAMEPART : I/O Collector TrayP/N BAD : 01750220000SN
BAD : 7501040520P/N GOOD : 01750220330SN GOOD : 7502181349
Reason for waiting time:

Spare Parts:
Quantity Part Number Part Description Serial Number Customer unit ID

Acceptance of services rendered

This Service Report has been created electronically and is valid without signature
Work is finished . Device is operational.
Your Request was handled by
Angga Wijayanto, Mr. Ext-Diyas

Customer signature
Customer Name: Dayu

PT. Wincor-Nixdorf Indonesia PT Wincor - Nixdorf . Indonesia Sentra Mulia 6th Floor . Suite 606, Jl. . HR Rasuna Said: Kav X-
Sentra Mulia 6th Fl Suite 606 6 Jakarta 12940 Phone +62 21 2552 7900 . Fax +62 21 2552 7999 . Website www.wincor-
Jl. HR Rasuna Said Kav X-6 Jakarta 12940 nixdorf.com
PT. Wincor-Nixdorf Indonesia Service Request No. 84423483
Task No. 506344382
Service Report Helpdesk No. ESPSDESK1902483