Service Request Type: Service Request Number:

Service Report Corrective Repair 2021-16/0233

Customer Details

Customer Name: RS.SENTRA MEDIKA Location: Jakarta-Indonesia

PO #: CISALAK Contact Phone: +62-82292264455
Contact Nome: Mrs.Tiara Email Address:
Initial Problem Description: X-Ray Not
a v a i l a b l e issue

Equipment Details

System ID: Initial Equipment Status: Panoramic PM2002

Serial Number: 004638 Entitlement: -
Product Description: Panoramic

Activity Description

Activity #: Activity Close Dote:

Activity Type: Field Support Engineer Name: SUKRISDIANTO
Tube Slice Reading:
Problem Description: X - R y a N o t a v a i l a b l e issue

Couse/ Diagnosis: Des 16-12-2021 :

- Errod code 52 and 24 defult
- X-ray tube not movement

Resolution/ Service Performed:

Des 16-12-2021 :

- Chek and inspect all fuse (OK)

- Check and inspect all connection cable communication ( OK )
- Check and inspect power input 220V ( OK )
- Check and inspect power suplay module ( OK )
- Check and Inspect generator prossesor board input power ( OK )
- Suspected weak capacitor components and unstable voltage
- Test and functional chek machine and result emage from diagnostic not good
- X-ray results are not good and there are black blocks in the image

Recommendotion :

“Replace or repaired Processor PCB ”

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 Service Request Type: Corrective Repair
Service Report Request Number: 2320045-30

Date Time Hours Labour Type

Des 16, 2021 20:00-00:30 Onsite Chek
Des 16,2021 00:40-00:00 Zona Travel

Ports Used Details

Port Number 0tY Description Asset Serial No

Expense Tracker

Expense Dote Type 0tY Comments

Engineer Signoture: Customer Signoture:

16-Des-2021 20:00
SUKRISDIANTO
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