Service Report Service Request Type:

Corrective Repair
Service Request Number:
2022-06-21

Customer Details

Customer Name: RSUD Pasar Rebo Location: Jakarta - Indonesia

PO #: Contact Phone: +6287886555550
Contact Name: Mrs. Amel Email Address:
Initial Problem Description: Stand movements partly
available & Motorized
movement unavailable

Equipment Details

System ID:
Initial Equipment Status: X-ray not available
Serial Number:
001443 Entitlement: --
Product Description:
Philips Allura Xper
FD-10

Activity Description

Activity #: Activity Close Date:

Activity Type: Field Support Engineer Name: Sukrisdianto

Problem Description: - C-arm and L-arm Can’t move

Couse/ Diagnosis: Juli 21-2022

- Power supply C-Arm and L-Arm demaged
- Some components ( Mosvet ) can’t work properly
Resolution/ Service Performed:
April 21/ 2022
- Check and inspect message erorr form console monitoring OK
- Turn off unit and all check OK
- Check and inspect electricity from hospital supply OK
- Check and inspect all fuse from PSU C-Arm and L-Arm OK
- Check and inspect all fuse from cabinet room OK
- Turn On unit and all check
- Check functional test C-Arm an error appears on the monitor “Motorized movement unavailable”
- Check and inspect LED from PSU C-Arm
- Turn off unit OK
- Replace PSU C-arm OK
- All check connection from installation PSU from C-arm OK
- Turn On Unit OK
- Calibration bodyguard aktif OK
- Test movement c-Arm and L-arm OK

NOTE :
- Preventive On schedule
- Monitoring temperature in the cabinet on regular basis

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 Service Request Type:
Request Number: Corrective Repair
202221210

Service Report
Time Hours Labour Type
Jul 21,2022 11:30-18.00 Zona Travel & repair

Ports Used Details

Port
Number
0tY Description Asset Serial No

Expense Tracker

Expense Date Type QtY Comments

Engineer
Signoture: 21 Juli 2022 17:30 Customer Signature:
SUKRISDIANTO

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