Professional Documents
Culture Documents
FSR_ID : SCVEN_ES004010722_364
Site Information
Customer Name Reliance Jio Info Com Ltd. Shelter type RTT
Site ID I-TN-CHNN-ENB-1724 Circle Name Tamil Nadu System Sr No 20221820KIE04239
Complaint Details
Vertiv Call ID Nil Complaint Date Time 01/07/2022_12:00:00 Travelling(A) Man Hours 01:00
Customer Ticket ID Nil Response Date Time 01/07/2022_12:00:00 Stay(B) Man Hours 00:00
Service Type I&C Promise Date Time 01/07/2022_12:00:00 On Site Man Hours 01:00
Warranty Type In Warranty Reporting Date Time 01/07/2022_12:00:00 Total Man Hours 02:00:00
Observation(Status)
Fault Reported I&C
Site Parameters
Input Voltage RN 226 Output Voltage RN 226 Rectifier Model Name R48-4000W-e2
Solar PV Cell Capacity
Input Voltage YN 219 Output Voltage YN 219 --
(KW)
Input Voltage BN -- Output Voltage BN -- Controller Model Name M530B
Input Current R/Ph1 -- Output Current R/Ph1 -- Controller Version 5.61
Vertiv Energy Pvt Ltd. ,Plot No C20, Road No 16U,Wagle Industrial Estate,Thane(W), Maharashtra-400604
Report Printed @ 1656659872949
� 2020 Vertiv Group Corp. All Rights Reserved
e-SERVICE REPORT 24x7 CALL CENTRE 18002096070
Battery Parameters
No of Battery Banks 3 Battery Capacity 225 Battery Manufacturer Exicom 75AH
Battery Bank
BB-3 -- -- -- --
BB4 -- -- -- --
BB-5 -- -- -- --
BB-6 -- -- -- --
BB-7 -- -- -- --
BB-8 -- -- -- --
BB-9 -- -- -- --
BB-10 -- -- -- --
Spares Name Old Serial Number New Serial Number Spare Part Code Issues Quantity
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
Work Done
Site Issues Installation and commissioning
Action Taken Checked all cable connection and tightness then all rectifier working fine and DG communicate done
CAPA NA
Remarks
Customer Remarks NA
RSM Remarks MA
Engineer Remarks NA
Customer Ranjith Is Customer Representative No
Representative Name Available?
Customer Mobile 7904013962 Engineer Mobile 8939890112
Vertiv Energy Pvt Ltd. ,Plot No C20, Road No 16U,Wagle Industrial Estate,Thane(W), Maharashtra-400604
Report Printed @ 1656659872949
� 2020 Vertiv Group Corp. All Rights Reserved
e-SERVICE REPORT 24x7 CALL CENTRE 18002096070
Upload Photos
System Front View Faulty Component Photo Replaced Component Photo After Rectification System Photo
Checklist / History Alarms Photo With Customer Representative Photo With System Any Other
Vertiv Energy Pvt Ltd. ,Plot No C20, Road No 16U,Wagle Industrial Estate,Thane(W), Maharashtra-400604
Report Printed @ 1656659872949
� 2020 Vertiv Group Corp. All Rights Reserved