REPAIR / CALIBRATION WORK ORDER FORM

REMINDER: Please issue PO and WO form to HIOKI before sending the instrument.
Date: December 26, 2022 Model name: BATTERY TESTER
Distributor: VICTORY INSTRUMENT JSC Model no.: BT3554-50
Customer: COMPAL WISE Serial no.: 161222667
PO no.: (Please use another form for different model or job order)

Check with HIOKI the available service for discontinued product

Discontinuation date Available service Rp Cal Adj

Type of work required:

✔ Repair
Calibration (Calibration only - Future accuracy not guaranteed)
Calibration with Adjustment (Calibration ⇒ Adjustment ⇒ Calibration - Accuracy guaranteed for 6 months)
For NON-FLAT RATE, do you need a quotation before the service? No ✔ Yes

Required documentation (CHARGEABLE, cancellation is not allowed once document has been issued)
Data sheet ✔ No Yes After calibration
Calibration certificate No Yes After adjustment
Traceability chart No ✔ Yes After calibration and adjustment

Included accessories: (Always include AC ADAPTER and BATTERY PACK of the unit upon shipment)
Carrying case Memory card Type:
Instruction manual Input module Type:
Test leads Type:
AC adapter Type:
Power cord Others

Details of work order (Please provide the complete information)

Your information will help us more quickly identify the cause of the problem and provide a more accurate and
efficient solution, as well as recommendations on how to prevent similar problems in the future.
1) Description of the Job / Problem
Can't measure resistance of battery, "Error Add.E" display on screen

2) Date of delivery when New

3) Timing of failure Failed as NEW product (out of the box)

Failed following normal usage after
Failure is unpredictable / intermittent

4) What equipment or component was being measured during the failure?

Motor Circuit board Relay Transformer
Inverter Voltage Cables ✔ Resistor Other (please specify)
Breaker Insulated Wires Capacitor

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 5) What parameter was being measured during the failure?
Voltage ✔ Resistance Logic signals Rotation Pulse
Current Capacitance Temperature Frequency Others
Power Inductance Humidity Illumination

6) Environment during usage In the presence of (check all that apply):

Temperature: 20 °C High voltage Electromagnetic noise
Humidity: 50 %RH High Current Water
Motors Chemicals
Inverters Soil

7) Communication port use:

RS-232C Ext.I/O Printer Others
GP-IB LAN ✔ None

8) What did you initially do to assist the user?

Replaced the item with a new one ✔ Reset the instrument to default condition
Loaned customer a demo unit Upgraded the firmware to:
Other (pls specify)

9) Picture reference of the problem description

To have a better understanding of the situation and the problem, we strongly encouraged to ALWAYS
provide PHOTOS and/or VIDEOS and attached to your e-mail.

INSPECTION (To be filled out by HSIN Repair/Calibration Engineer upon arrival of the product)

Date received:
Inspection date:

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