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The impact of altruistic attribution and brand

equity in food label campaigns


Stéphane Legendre and François Coderre
Department of Marketing, Université de Sherbrooke, Sherbrooke, Canada

Abstract
Purpose – The purpose of this study is to analyse the impact of two determinants of purchase intention in food label campaigns: altruistic
attribution and brand equity.
Design/methodology/approach – A 2  2 between-group factorial experimental design was used, with 2 levels of altruistic attribution (high/low)
and 2 levels of brand equity (high/low). The product used for the study was pork chops. A survey was conducted on 602 respondents representing
the population of Quebec, Canada.
Findings – Structural equation modelling was used to evaluate the fit of the data with the proposed mod el. The results demonstrate that altruistic
attribution and brand equity have an indirect impact on purchase intention via perceptions of taste and food safety. Altruistic attribution, but not
brand equity, also has a direct impact on purchase intention.
Research limitations/implications – The experiment in this study was conducted via an online consumer panel to increase internal validity. As a
result, one of the limitations of the study concerns its external validity.
Practical implications – This research provides strategic guidelines for businesses or organisations that wish to develop food label campaigns.
They must simultaneously consider both altruistic attribution and pre-existing brand equity.
Originality/value – This study contributes to the literature by demonstrating the impact of altruistic attribution and brand equity on purchase
intention in the context of food label campaigns. The study mobilises attribution theory and the multidimensional consumer-based brand equity
scale.
Keywords Attribution theory, Altruism, Brand equity, Signalling theory, Food labels
Paper type Research paper

1. Introduction A number of studies have shown that food labels have a


significant impact on purchase intention and willingness to pay
Various food labels have been developed in recent years to for food. Research demonstrates that the impact is particularly
meet the growing consumer demand for food quality and significant for the animal welfare label (Dickinson and Bailey,
safety (Aprile et al., 2012; Zepeda et al., 2013). Labels or 2005; Gracia et al., 2011; Lagerkvist and Hess, 2011;
signals communicate attributes that cannot be observed in Liljenstolpe, 2011; Lusk et al., 2007; Nilsson et al., 2006; Van
the consumption experience (Rao et al., 1999; Washburn Loo et al., 2014). Emphasising animal welfare also generates
et al., 2004). A 2010 inventory by the European perceptions regarding taste (Dentoni et al., 2014; Lagerkvist
Commission found at least 424 different food labels in and Hess, 2011; Pettersson et al., 1999) and food safety
commercial use, in the European market alone, to certify (Dentoni et al., 2014; Tonsor, 2011). More generally, it has
particular characteristics of a product or a production
also been shown in the literature that organic labels, which
mode (European Commission, 2010). These labels, with
include animal welfare standards (Canadian General Standards
and without certification (Zepeda et al., 2013), mainly
Board, 2015), also have a positive impact on perceptions
address organic farming (Cesar Machado et al., 2015),
regarding the taste (Larceneux et al., 2012) and safety (Bauer
origin of product (Brodie and Benson-Rea, 2016),
et al., 2013) of food.
traceability (Bradu et al., 2014), environmental
First and foremost, this article demonstrates that in a food label
management (Pancer et al., 2017), nutrition (Nocella et al.,
campaign, altruistic attribution has an impact on perceptions of
2014), Fair Trade (Cater et al., 2017), animal welfare (Van
taste and safety and on purchase intention for food. In fact,
Loo et al., 2014) and food safety factors such as non-use of
studies reveal that consumers are often sceptical about the actual
antibiotics (Ortega et al., 2014) or pesticides (Bauer et al.,
motives of companies that display labels (Gadema and
2013).
Oglethorpe, 2011; Zepeda et al., 2013). This scepticism is
exacerbated by the plethora of labels currently available on the
market and the intuitive belief that social initiatives are primarily
The current issue and full text archive of this journal is available on motivated by companies’ self-interest (Becker-Olsen et al., 2006;
Emerald Insight at: www.emeraldinsight.com/1061-0421.htm Speed and Thompson, 2000; Webb and Mohr, 1998).
According to attribution theory, individuals attribute two types of
motives when companies highlight their social impact:
Journal of Product & Brand Management 1 firm-self-serving motives; or
27/6 (2018) 634–646
© Emerald Publishing Limited [ISSN 1061-0421]
2 public-serving motives (Becker-Olsen et al., 2006; Ellen
[DOI 10.1108/JPBM-12-2016-1381] et al., 2006).

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This theory has been used in research on cause-related signalling theory, taste is an experience attribute that can be
marketing (Andreu et al., 2015; Bigné-Alcañiz et al., 2009; Du observed only after purchase (Erdem, 1998; Nelson, 1970).
et al., 2007; Ellen et al., 2006; Forehand and Grier, 2003). Food safety is a credence attribute which is unobservable
However, no study has examined altruistic attribution when both before and after purchase (Darby and Karni, 1973;
food labels are displayed. Washburn et al., 2004).
This article also demonstrates that in a food label campaign, The study by Tonsor (2011) shows that the animal welfare
brand equity has an impact on perceptions of taste and safety label positively affects the perceived safety of pork meat.
and on purchase intention for food. Studies have shown that Pettersson et al. (1999) showed that consumers choose eggs
brand equity plays a role in food labelling (Bauer et al., 2013; produced with a respect for animal welfare (“free range”)
Larceneux et al., 2012; Lusk et al., 2007; Nilsson et al., 2006). because they deem that these products taste better. Similarly,
However, these studies have been limited to the manipulation Larceneux et al. (2012) showed that displaying the AB organic
of brand names or types (e.g. local, global and private), without agriculture label has a positive effect on taste perception for
measuring the impact of the various dimensions of brand salmon. Dentoni et al. (2014) observed that the animal welfare
equity. The study presented here measures the impact of label has a negative impact on taste for beef. As the literature
brand equity and adopts the multidimensional consumer-based illustrates, the divergent impacts of the animal welfare label on
brand equity scale developed from Aaker’s and Keller’s taste could be partially explained by the information on animal
conceptualizations of brand equity (Buil et al., 2008; welfare provided to respondents (de Jonge and van Trijp, 2014;
Netemeyer et al., 2004; Pappu et al., 2005). Specifically, we use Lagerkvist and Hess, 2011), as well as respondents’ country of
the brand equity model of Yoo et al. (2000), which comprises origin (Liljenstolpe, 2008). There is a limitation on the use of
three dimensions: brand awareness, brand quality and brand signalling theory to explain the impact of labels on taste and
loyalty. food safety. Some studies show that consumers are sceptical
The aim of this article is, thus, to analyse the impact of about the true motives of companies that display labels
two determinants of purchase intention in food label (Gadema and Oglethorpe, 2011; Zepeda et al., 2013).
campaigns: altruistic attribution and brand equity. For this Signalling theory cannot explain the motives of the company
study, a total of 602 Quebec consumers participated in an perceived by the consumer.
experiment via an online panel. In the next section, According to attribution theory, however, individuals are
hypotheses based on attribution theory are presented. The social actors who make causal inferences regarding events they
third section details the study methodology. Section 4 observe and experience (Heider, 1958). They attribute one of
discusses the results and Section 5 presents the implications two primary types of motive when companies highlight their
for theory and practice. social impact (Becker-Olsen et al., 2006; Ellen et al., 2006):
1 firm-self-serving motives (increase profits and sales); and
2. Literature review and hypotheses 2 public-serving motives (e.g. help needy citizens, assist
with community development).
Figure 1 presents the conceptual framework of the study.
This theory has been used in the framework of research on
2.1 Effect of altruistic attribution cause-related marketing (Andreu et al., 2015; Becker-Olsen
First, this article maintains that in a food label campaign, et al., 2006; Bigné-Alcañiz et al., 2009; Du et al., 2007; Ellen
altruistic attribution has an impact on perceptions of food et al., 2006; Forehand and Grier, 2003; Koschate-Fischer et al.,
safety and taste. Recent studies have shown that consumers 2016; Lee et al., 2009; Moosmayer and Fuljahn, 2013; Webb
use food labels as signals of food safety and taste (Bauer and Mohr, 1998; Rim et al., 2016; Zasuwa, 2016). In the
et al., 2013; Dentoni et al., 2014; Larceneux et al., 2012; literature, studies using experimental design have manipulated
Tonsor, 2011). Food safety corresponds to absence of two levels of altruistic attribution by presenting written
health risks, innocuousness and absence of danger, whereas scenarios to respondents (Becker-Olsen et al., 2006; Forehand
taste concerns organoleptic qualities, that is, the flavour and and Grier, 2003; Habel et al., 2016). For instance, Becker-
texture of foods (Aurier and Sirieix, 2009). According to Olsen et al. (2006) used two levels of altruistic attribution: 1)

Figure 1 Conceptual framework

Altruistic H1
Taste
Attribution

H5

H2 H7
Purchase H9 Willingness to pay
Intention a price premium
H3 H8

H6

Brand
Food Safety
Equity H4

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firm-self-serving motives (“Home Depot hopes this and other new certain product category (Keller, 1993). Brand quality is the
programs will boost sales”); and 2) public-serving motives (“Home judgment about a product’s overall excellence or superiority
Depot hopes this and other programs will help those at risk”). The (Zeithaml, 1988). Loyalty is the consumer’s degree of
study showed that public-self-serving motives positively influence attachment to the brand (Aaker, 1991), that is, the tendency to
purchase intention and promote favourable attitudes and see a brand as the first choice when purchasing (Yoo and
perceptions towards companies. Barone et al. (2000) have shown Donthu, 2001).
that, in general, public-serving motives increase the probability that Studies have shown that brand name and type play a role in
a brand will be chosen. food labelling (Larceneux et al., 2012; Lusk et al., 2007;
To our knowledge, this study is the first to mobilise Nilsson et al., 2006). A product with high brand equity already
attribution theory to understand the impact of food labels. signals unobservable product attributes (Erdem et al., 2006;
Studies on cause-related marketing demonstrate that the Fischer et al., 2010; Rao et al., 1999; Swait et al., 1993; Yoo
attribution of altruistic motives to a company significantly et al., 2000). For instance, Bauer et al. (2013) have shown that
enhances the positive effect of a social initiative on the brand type (local, global and private) has an impact on
perceived quality of its products (Barone et al., 2000; Becker- perceptions of food safety and taste when an organic label is
Olsen et al., 2006; Du et al., 2007; Forehand and Grier, 2003; displayed on cereal. They showed that a global brand
Moosmayer and Fuljahn, 2013). Du et al. (2007) showed that (Kellogg’s) and a local one (Seitenbacher) have a greater
the attribution of altruistic motives to a large company impact on these perceptions, compared to a private brand
(Stonyfield Farm) enhanced the effect of a cause-related (Classic). Our study extends the findings of Bauer et al. (2013)
marketing campaign (e.g. For a Healthy Planet) on perceptions and Larceneux et al. (2012) by measuring the impact of brand
of taste, healthiness and perceived social responsibility in the equity on perceptions of the safety and taste of food products.
case of yogurt. H1 and H2 are formulated as follows: Brand equity is measured by the three-dimensional model of
H1. In a food label campaign, altruistic attribution has a Yoo et al. (2000). H3 and H4 are formulated as follows:
positive impact on perception of food taste. H3. In a food label campaign, brand equity has a positive
H2. In a food label campaign, altruistic attribution has a impact on perception of the taste of a food product.
positive impact on perception of food safety.
H4. In a food label campaign, brand equity has a positive
impact on perception of the safety of a food product.
2.2 Effect of brand equity
This study also maintains that in a food label campaign, brand
2.3 Indirect and direct effect of altruistic attribution and
equity has an impact on the perception of food safety and taste.
brand equity
Brand equity has been studied from the standpoint of the
This study maintains that in a food label campaign, altruistic
consumer (Buil et al., 2008; Keller, 1993), that of the firm
attribution and brand equity have both an indirect and a direct
(Mahajan et al., 1994), in terms of financial value (Keller and
impact on intention to buy. The indirect effect operates via the
Lehmann, 2006) and from a co-creation perspective (Grönroos
perceived taste and food safety. In a recent study, Dentoni et al.
and Voima, 2013). Like Yoo and Donthu (2001), we define
(2014) demonstrated that labels have indirect and direct effects
brand equity “as consumers’ different response between a focal
on purchase intention. Studying three types of label (Australian
brand and an unbranded product when both have the same
level of marketing stimuli and product attributes”. Yoo et al. label, Animal Welfare label and Grass-fed label), they
(2000) stressed that this definition compares two products that demonstrated that these labels have an indirect impact on
are identical in every aspect but brand name. As the authors purchase intention, in particular through the perception of
noted, “Samsung’s brand equity is the extra value embedded in taste, food safety and social responsibility. For the animal
its name, as perceived by the consumer, compared with an welfare label, the authors showed that the effect the label
otherwise equal product without the name”. The definition is generates on intention to purchase is 50 per cent indirect and
also consistent with that of Aaker (1991), for whom brand 50 per cent direct. They also established that the indirect effect
equity is “a set of assets (and liabilities) linked to a brand’s is weaker than the direct effect when high values are observed
name and symbol that add to (or subtract from) the value for consumers’ educational level, knowledge of labels,
provided by a product or service to a firm and/or that firm’s frequency of use of the product and opinion strength.
customers”. The direct impact of food label and brand type on purchase
In measuring brand equity from the consumer’s standpoint, intention has also been demonstrated in the literature (Bauer
we adopt the multidimensional consumer-based brand equity et al., 2013; Norberg et al., 2011). Norberg et al. (2011) showed
scale developed from Aaker’s and Keller’s conceptualizations that consumers’ expectations in response to a food label
of brand equity. The scale measures the various dimensions (Norwegian winter cod: Skrei®) have a direct, positive impact
that compose brand equity (Buil et al., 2008; Netemeyer et al., on intention to purchase the product. The expectations
2004; Pappu et al., 2005; Tong and Hawley, 2009; Washburn concern the main attributes of a fresh fish: taste, smell,
and Plank, 2002; Yoo and Donthu, 2002). Specifically, we use appearance and freshness. Bauer et al. (2013) showed that the
the model of Yoo et al. (2000), which conceptualises brand presence of an organic label has a direct impact on purchase
capital as a construct comprising three dimensions: brand intention. Similarly, these authors showed that brand type has a
awareness, brand quality and brand loyalty. Brand awareness is direct, positive impact on the intention to purchase. H5, H6,
the consumer’s ability to recognize or recall a brand as part of a H7 and H8 are formulated as follows:

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H5. In a food label campaign, altruistic attribution and brand 3 A product with similar attributes across brands was used,
equity have an indirect positive impact on purchase to control potential differences (Guzmán and Davis,
intention via perception of taste. 2017).

H6. In a food label campaign, altruistic attribution and brand


equity have an indirect positive impact on purchase 3.1 Pre-test
intention via perception of food safety. To select brands with high and low brand equity, observations
on the various brands of pork chops available at the five largest
H7. In a food label campaign, altruistic attribution has a grocery chains in Quebec (Costco, Loblaws, Metro, Sobeys
direct positive impact on purchase intention. and Walmart) were carried out (MarketLine, 2016). At least
two grocery stores in each of these chains were visited, in a large
H8. In a food label campaign, brand equity has a direct city and a medium-sized city in Quebec. In total, seven brands
positive impact on purchase intention. of fresh pork chops were identified.
A pre-test on the brand equity of these seven brands was then
conducted on 130 members of an online panel run by a food
2.4 Effect of purchase intention
consulting service organisation well known in Canada. This
Finally, the study analyses the impact of purchase intention on
platform brings together individuals responsible for purchasing
willingness to pay a price premium. Various studies have
groceries for their households. Each participant was assigned to
investigated the link between food labels and willingness to pay.
evaluate the seven brands. Brand equity evaluation order was
A number of studies have shown that food labels are an
varied randomly for each respondent. The survey presented the
important determinant of willingness to pay. Of these labels,
name of the pork chop brand followed by a brand equity scale.
research shows that the willingness to pay for meat is
Brand equity was measured according to a second-order
particularly influenced by those that concern animal welfare
reflexive construct, using the first-order subscales given by Yoo
(Dickinson and Bailey, 2005; Lagerkvist and Hess, 2011; Van et al. (2000). The Farmland brand had the lowest mean on the
Loo et al., 2014). For instance, Van Loo et al. (2014) three dimensions, whereas the Olymel brand had the highest
demonstrated that Belgian consumers are prepared to pay a mean on the three dimensions (Table I). These two brands
premium of 26 per cent (e2.50/kg) for chicken breasts when the were selected for the study.
animal welfare label is displayed. Also, this premium increases
to 43 per cent (e4.12/kg) when the animal welfare label is 3.2 Main study
accompanied by the assertion “free range”. The link between In all, 602 respondents from a panel of the largest Canadian-
purchase intention and willingness to pay has been owned polling, research and strategic marketing firm (Leger)
demonstrated in the literature (Norberg et al., 2011; Fu and participated in the main study. The group comprised 283
Elliott, 2013; Phau et al., 2015). According to Fishbein and women (47 per cent) and 319 men (53 per cent). Table II gives
Ajzen (1975), a person’s behaviour is determined by his or her details on the characteristics of the sample.
intentions. Being willing to pay a price premium implies that A total of four advertisements were developed, manipulating
the consumer has a strong intention to purchase the product altruistic attribution and brand equity (see messages in
(Norberg et al., 2011). In the intention phase, the consumer the advertisements in Appendix). To ensure realism,
wonders whether to buy, whereas in the willingness to pay phase, advertisements included the packages of real pork chops found
the question is how much (Fu and Elliott, 2013). In effect, in Quebec grocery stores. For altruistic attribution, the “low
“Willingness to pay is one step closer to the actual adoption altruism” advertisement stated “the brand (Farmland/Olymel)
behavior than intention” (Fu and Elliott, 2013, p. 259). H9 is hopes to increase its profits with this animal welfare
formulated as follows: programme”, whereas the “high altruism” advertisement stated
“the brand Farmland/Olymel sincerely hopes to improve the
H9. In a food label campaign, purchase intention has a conditions in which animals are raised with this animal welfare
positive impact on willingness to pay a price premium for programme”. This manipulation of altruistic attribution is
the product. consistent with the usage of scenarios in the literature (Barone
et al., 2000; Becker-Olsen et al., 2006; Forehand and Grier,
2003; Habel et al., 2016). For brand equity, the “low brand
3. Methodology
To verify the study hypotheses, a 2  2 between-group factorial
experimental design was used: 2 levels of brand equity (high/ Table I Pre-test to find high and low equity brands (n = 130)
low)  2 levels of altruistic attribution (high/low). This research Brand Brand equity mean
allowed control over three main aspects:
duBreton 2.96
1 A single product category (pork chops) was used, to
Farmland 1.30
control for the effect of potential variations between
From Our Chefs 1.34
categories. Pork chops are a type of meat used in various
Nagano 1.99
studies on the effect of animal welfare (Lusk et al., 2006; No Name 2.63
Lusk et al., 2007; Nilsson et al., 2006). Olymel 3.43
2 A single food label (animal welfare) was selected, to President’s Choice 3.08
control for the effect of label type (Dentoni et al., 2014).

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Table II Sample characteristics (n = 602) were adapted from Bauer et al. (2013) and Larceneux et al.
(2012). The items on purchase intention were adapted from
(%)
Dodds et al. (1991), and those on willingness to pay a price
Gender premium, from Netermeyer et al. (2004). Brand equity,
Female 283 47.0 perception of taste and safety, purchase intention and
Male 319 53.0 willingness to pay a price premium were measured using a five-
Age point Likert scale.
18-24 44 7.4
25-34 105 17.5
35-44 121 20.1
4. Results
45-54 123 20.4 4.1 Structural model analysis
55-64 127 21.1 The t-test results indicate successful manipulation of brand
65 or more 82 13.6 equity and altruism (Mhigher Brand Equity = 3.50, Mlower Brand
Region Equity = 1.73, t = 26.27, p < 0.001; Mhigher Altruism = 3.65, Mlower

Quebec 38 6.3 Altruism = 2.51, t = 14.92, p < 0.001). Table IV presents

Montreal 154 25.6 descriptives of the construct (awareness, quality, loyalty, taste,
Rest of Quebec 410 68.1 food safety, purchase intention and willingness to pay) for the
four experimental conditions.
Pork meat consumption Structural equation analysis was used to evaluate the fit of the
Daily 9 1.5 data with the proposed model. Various marketing studies use
3-5 times a week 25 4.2
SEMs in their experimental approach (Bigné-Alcañiz et al.,
2 times a week 105 17.4
2009; Goh et al., 2013; Guzmán and Davis, 2017; Hwang and
Once a week 183 30.4
Kandampully, 2015; Samu and Wymer, 2014; Wierich and
1-3 times a month 175 29.1
Zielke, 2014). In mediation models, structural equation
Once every 3 months 49 8.1
analysis offers advantages over the multivariate analysis of
Less than once every 3 months 56 9.3
variance (MANOVA): in particular, it takes measurement error
into account and allows the simultaneous estimation of indirect
and direct effects (Bagozzi and Yi, 1988; Gupta, 2014;
equity” advertisement displayed the product brand Preacher et al., 2010, 2011).
“Farmland”, whereas the “high brand equity” advertisement A two-step approach was used to assess the model (Anderson
displayed the product brand “Olymel”. and Gerbing, 1988). First, a confirmatory factor analysis was
The main study used a five-step procedure. First,
performed to assess the validity and reliability of the measures
participants were randomly assigned to one of the four
in the structural model (Table V). The indices of the model
experimental conditions: low brand equity and low altruism
indicate good fit with the data ( x 2 = 578, df = 224, p < 0.001,
(n = 149); high brand equity and low altruism (n = 149); low
CFI = 0.98, IFI = 0.98, PCFI = 0.80, PNFI = 0.79 and
brand equity and high altruism (n = 152); or high brand equity
RMSEA = 0.051). These indices meet the standards: the
and high altruism (n = 152). Second, they evaluated the pre-
comparative fit index (CFI) and the incremental fit index (IFI)
existing level of brand equity (Farmland/Olymel) for their
have values > 0.95, indicating good fit (Hu and Bentler, 1999);
experimental condition. Third, participants were shown the
advertisement for the food label and evaluated the level of the parsimony-adjusted measures PCFI and PNFI have
altruistic attribution. Fourth, they evaluated perceived taste, values > 0.70, showing adequate model parsimony (Byrne,
perceived safety, purchase intention and willingness to pay a 1994); and a RMSEA < 0.08 corresponds to reasonable errors
price premium for the product presented in the advertisement. of approximation (Browne and Cudeck, 1993). The Chi-
Fifth, they provided responses on various sociodemographic square statistic is reported, even though this statistic is not a
variables. A chi-square analysis shows that gender ( x 2 = good indicator of model fit for samples exceeding 200 (Bagozzi
0.587; df = 3; p = 0.899), age ( x 2 = 21.292; df = 15; p = and Yi, 1988).
0.128), region ( x 2 = 2.154; df = 6; p = 0.905) and pork First, item reliability was demonstrated, with the statistical
consumption ( x 2 = 21.414; df = 18; p = 0.259) are equally significance, direction and weight of the standardized
distributed across the four experimental conditions. regression coefficients in relation with the latent variable. All
of the item coefficients are significant (p < 0.001), positive and
3.3 Measures above the recommended parameter value of 0.70 (Peter,
The measures are presented in Table III. The items were 1981). Second, the composite reliabilities (CR) are 0.91 and
adapted from the literature. The items for altruistic attribution above. This is higher than the level of 0.60 recommended by
were adapted from Andreu et al. (2015) and Becker-Olsen Bagozzi and Yi (1988). Third, the average variance extracted
et al. (2006). A five-point semantic scale was used for altruistic (AVE) varies from 0.78 to 0.92. This is above the target value
attribution. Brand equity was measured according to a of 0.50 adopted by Bagozzi and Yi (1988). Fourth, the square
second-order reflexive construct using the first-order sub- root of the AVE for each construct is higher than the
scales of Yoo et al. (2000) for brand awareness, brand quality correlation between the other constructs, without exception,
and brand loyalty. The items on perception of taste and safety which satisfies the discriminant validity test (Table VI).

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Table III Measures


Construct Itemsa Loading
Altruism Motivated by profit – Motivated by animal welfare 0.93
CR = 0.92 Motivated by self-interest - Motivated by interest in animal welfare 0.94
AVE = 0.79 Egoistically motivated - Altruistically motivated 0.78
Brand awareness Anchors: Strongly Disagree – Strongly Agree
CR = 0.97 I know what (brand name) looks like 0.97
AVE = 0.91 I can quickly recall the symbol or logo of (brand name) 0.93
I am aware of (brand name) 0.96
Brand quality Anchors: Strongly Disagree – Strongly Agree
CR = 0.97 (Brand name) is of high quality 0.97
AVE = 0.92 The likely quality of (brand name) is extremely high 0.97
The likelihood that (brand name) is reliable is very high 0.94
Brand loyalty Anchors: Strongly Disagree – Strongly Agree
CR = 0.94 I consider myself to be loyal to (brand name) 0.89
AVE = 0.83 I will not buy other brands if (brand name) is available at the store 0.96
Even if another brand has same features as (brand name), I would prefer to buy (brand name) 0.88
Taste Anchors: Strongly Disagree – Strongly Agree
CR = 0.97 This product tastes good. 0.95
AVE = 0.92 It is a pleasure to eat this product 0.95
The flavour of this product is pleasant 0.97
Food safety Anchors: Strongly Disagree – Strongly Agree
CR = 0.91 This product does not contain substances that are harmful to health 0.89
AVE = 0.78 This product poses no health risk 0.92
I believe this product features high food safety 0.83
Purchase intention Anchors: Strongly Disagree – Strongly Agree
CR = 0.96 The likelihood of purchasing this product is very high 0.92
AVE = 0.88 The probability that I would consider buying the product is very high 0.94
My willingness to buy the product is very high 0.96
Willingness to pay a premium price Anchors: Strongly Disagree – Strongly Agree
CR = 0.93 I am willing to pay a lot more for this product than other brands of product 0.92
AVE = 0.81 I am willing to pay a higher price for this product than for other brands of product 0.92
The price of this product would have to go up quite a bit before I would switch to another brand of product 0.86
Notes: aFive-point scales; CR = composite reliability; AVE = average variance extracted

Table IV Means and SDs of construct for the four experimental conditions
Conditions
Construct Low B.E. Low Alt. SD High B.E. Low Alt. SD Low B.E. High Alt. SD High B.E. High Alt. SD
Awareness 1.45 0.772 4.06 0.983 1.57 1.045 4.24 0.863
Quality 2.00 1.017 3.61 0.909 2.14 1.113 3.75 0.815
Loyalty 1.59 0.800 2.55 1.088 1.64 0.961 2.81 1.075
Taste 2.68 1.064 3.50 1.008 3.05 0.919 3.77 0.865
Food safety 2.62 1.023 3.07 0.950 2.98 0.961 3.53 0.794
Purchase intention 2.49 1.054 2.90 1.016 3.05 0.945 3.31 0.955
Willingness to pay 2.15 1.031 2.50 1.018 2.64 1.011 2.84 0.958

4.2 Hypothesis testing coefficients are presented in Figure 2. The effect of altruistic
The model indices indicate a good fit with the data ( x 2 = attribution on the perception of taste is significant and
900, df = 239, p < 0.001, CFI = 0.96, IFI = 0.96, PCFI = positive ( b = 0.25, p < 0.001), supporting H1. As predicted,
0.83, PNFI = 0.82 and RMSEA = 0.068). Table VII altruistic attribution has a significant positive effect on the
summarizes the results for the hypotheses, and the path perception of food safety ( b = 0.35, p < 0.001); hence, H2 is

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Table V Fit indices for models


Model Chi-Square (df) CFI IFI PCFI PNFI RMSEA
*
Measurement model 577.63 (224) 0.980 0.980 0.796 0.786 0.051 (0.046–0.056)a
Structural model 900.19* (239) 0.963 0.963 0.834 0.823 0.068 (0.063-0.073)a
Alternative model 942.95* (241) 0.961 0.961 0.839 0.828 0.070 (0.065-0.074)a
Notes: *Statistical significance < 0.001; a90% confidence interval


Table VI Data distribution, correlations and discriminant validitya
No. Scale Meanb SD 1 2 3 4 5 6 7 8
1 Altruistic Attribution 3.08 1.09 0.89
2 Brand Awareness 2.83 1.61 0.07 0.95
3 Brand Quality 2.87 1.26 0.15 0.82 0.96
4 Brand Loyalty 2.15 1.12 0.22 0.68 0.80 0.91
5 Taste 3.25 1.05 0.32 0.49 0.58 0.52 0.96
6 Food Safety 3.05 0.99 0.42 0.37 0.51 0.45 0.74 0.88
7 Purchase Intention 2.94 1.03 0.45 0.28 0.40 0.52 0.62 0.64 0.94
8 Willingness to pay 2.53 1.03 0.48 0.22 0.29 0.41 0.43 0.54 0.74 0.90
Notes:  p < 0.001 for all correlations; asquare root of average variance extracted in italic on the diagonal; bFive-point scales

Table VII Parameter estimates and results of hypotheses tests


Hypothesis Estimate p-value Result
Effect of altruistic attribution
H1. Altruistic attribution fi Taste 0.25 <0.001 Supported
H2. Altruistic attribution fi Food safety 0.35 <0.001 Supported
Effect of brand equity
H3. Brand equity fi Taste 0.58 <0.001 Supported
H4. Brand equity fi Food safety 0.48 <0.001 Supported
Indirect and direct effect of altruistic attribution and brand equity
H5. Indirect effect via perception of taste Indirect effect – Supported
H6. Indirect effect via perception of food safety Indirect effect – Supported
H7. Altruistic attribution fi Purchase intention 0.24 <0.001 Supported
H8. Brand equity fi Purchase intention 0.07 0.174 Not supported
Effect of purchase intention
H9. Purchase intention fi Willingness to pay a price premium 0.74 <0.001 Supported

Figure 2 Structural model path weights

Altruistic 0.25***
Taste
Attribution

0.30***

0.35***
0.24***
Purchase 0.74*** Willingness to pay
Intention a price premium
0.58*** ns
0.30***

Brand
Food Safety
Equity 0.48***

Notes: ***p < 0.001; ns = not significant

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supported. The effect of brand equity on the perception of significant relationships. Model M1 shows an additional
taste is also significant and positive ( b = 0.58, p < 0.001), significant relationship relative to model M2, that is, the direct
which supports H3. Moreover, brand equity has a significant effect of altruistic attribution on purchase intention. Finally,
positive effect on the perception of food safety ( b = 0.48, the study also compared the variances explained by the two
p < 0.001), thus supporting H4. The effect of taste models (M1 and M2) according to four endogenous variables:
perception on purchase intention is significant and positive perception of taste, perception of food safety, purchase
( b = 0.30, p < 0.001), and the same is true for the effect of intention and willingness to pay a price premium. The results
the perception of food safety on purchase intention ( b = show that explained variance increases by 6 per cent for M1
0.30, p < 0.001). H5 and H6, thus, receive empirical relative to M2. Consequently, M1 is deemed to have a better fit
support. Altruistic attribution has a significant direct with the data, an additional significant relationship and a better
positive effect on purchase intention ( b = 0.24, p < 0.001), explained variance according to the four endogenous variables.
supporting H7. The direct positive effect of brand equity on Model M1 (including direct links of altruistic attribution and
purchase intention is not significant ( b = 0.07, p = 0.174), brand equity on purchase intention) is, thus, considered to be a
so H8 is not supported. The effect of brand equity on better model than M2 (which excludes direct relationships
purchase intention is fully mediated by taste and food safety linking altruistic attribution and brand equity with purchase
(Baron and Kenny, 1986). Thus, the effect of brand equity intention).
on purchase intention is a two-step process: brand equity
influences taste and food safety, which in turn influences 5. Implications for theory and practice
purchase intention. Finally, purchase intention has a The primary aim of this study is to analyse the impact of two
significant positive effect on willingness to pay a price determinants of purchase intention in food label campaigns:
premium ( b = 0.74, p < 0.001), which supports H9. altruistic attribution and brand equity. An experiment was
conducted with 602 respondents, in which the levels of
4.3 Alternative model analysis altruistic attribution and brand equity were manipulated.
Verification of an alternative model was also performed, as Three main findings emerge from the study.
suggested by Anderson and Gerbing (1988). The alternative From a theoretical standpoint, this study makes a significant
model of interest in this study is the one in which there is no contribution by demonstrating that, in a food label campaign,
direct effect of altruistic attribution and brand equity on altruistic attribution has an impact on perceptions of taste and
purchase intention. Here, the model with the hypotheses is the food safety as well as on purchase intention for food. To this
basic model M1 (presented in Figure 3). This model is end, the study draws on the attribution theory (Andreu et al.,
compared with the alternative model M2 (presented in 2015; Becker-Olsen et al., 2006; Bigné-Alcañiz et al., 2009;
Figure 3). Model M2, which does not include a direct effect of Du et al., 2007; Ellen et al., 2006; Forehand and Grier, 2003).
altruism and brand equity on purchase intention, also generates An experiment manipulated two levels of altruism, high and
indices that indicate a good fit with the data ( x 2 = 943, df = low. The findings show that altruistic attribution has an
241, p < 0.001, CFI = 0.96, IFI = 0.96, PCFI = 0.84, PNFI = indirect impact on purchase intention via its impact on
0.83 and RMSEA = 0.070). The path coefficients are perceptions of food safety and taste. Similarly, altruistic
presented in Figure 3. attribution has a direct impact on purchase intention. In other
To compare the two models (M1 and M2), four criteria were words, the effect of a food label such as “animal welfare” is
considered. First, a chi-square difference test was performed reinforced when consumers perceive the firm’s motives as
(Sarkar and Sreejesh, 2014). The results show a significant being cause-related rather than focused on company profits.
difference between models M1 and M2 (D x 2 = 42.76, This is consistent with the literature demonstrating that
Ddf = 2). Next, a comparison using the comparative fit index public-self-serving motives positively influence purchase
(CFI) was done. The CFI is similar (0.96) for both models (M1 intention and promote favourable perceptions towards
and M2). The models were then compared in terms of companies (Becker-Olsen et al., 2006).

Figure 3 Alternative modelNotes:  p < 0.001

Altruistic 0.25***
Taste
Attribution

0.35***

0.36***

Purchase 0.73*** Willingness to pay


Intention a price premium
0.57***
0.42***

Brand
Food Safety
Equity 0.48***

Note: ***p < 0.001

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Second, this research contributes to the literature by This study has certain limitations that suggest future
demonstrating that, in a food label campaign, brand equity has research. First, a single product category (pork) was used in
an impact on perceptions of taste and food safety. To this end, the study, to avoid a category effect on the results. Future
the study adopts the multidimensional consumer-based brand research could focus on validating these results for different
equity scale (Buil et al., 2008; Netemeyer et al., 2004; Pappu meat categories (e.g. chicken, beef and fish). Some studies
et al., 2005; Yoo et al., 2000). The experiment manipulates tend to demonstrate that perceptions connected with the
two levels of brand equity, high and low. The findings show animal welfare label vary depending on the meat category
that brand equity also has an indirect impact on purchase (Frewer et al., 2005). Second, a single label (animal
intention, via its impact on perceptions of food safety and welfare) was analysed in this study. Research has shown
taste. However, brand equity does not have a direct impact on that labels highlighting product origin (Brodie and Benson-
purchase intention; its effect is entirely mediated by Rea, 2016), respect for the environment (Pancer et al.,
perceptions of taste and food safety. Existing research shows 2017) and Fair Trade (Cater et al., 2017) also have an
that brand type has a direct positive impact on the intention impact on consumers’ perceptions and purchase intentions.
to purchase a processed product (cereal) when food labels are Future research could verify whether altruistic attribution
featured (Bauer et al., 2013). Our study extends these has the same impact for different types of labels. Third, this
findings by including two hitherto mediators in the study manipulates altruistic attribution through the use of
relationship between brand equity and purchase intention: written scenarios, which is in line with the literature
perceived taste and food safety. Added to a food label (Barone et al., 2000; Becker-Olsen et al., 2006; Forehand
campaign perceived as altruistic, a high brand equity and Grier, 2003; Habel et al., 2016). With this strategy, it is
significantly increases perceptions of taste and food safety, possible to obtain high and low altruism levels. However,
which in turn influences the intention to purchase a fresh future research could investigate signals which
product (pork chops). These results offer a new perspective communicate quickly to consumer in a real purchase
on the literature by showing that, for the same brand type context whether a brand’s level of altruism is perceived as
high or low. For instance, a potential signal of high altruism
(Bauer et al., 2013), brand equity can play a role in food
could be that a label had the endorsement of an
labelling. In this study, the brands Olymel (higher brand
independent certification organisation (e.g. Fair Trade
equity) and Farmland (lower brand equity) are two national
international, USDA Organic and Certified Humane). A
brands.
potential signal of low altruism could be that a label had the
Finally, the findings show that purchase intention has a
endorsement of a private company recently embroiled in a
positive effect on willingness to pay a price premium for the
media for putting profits ahead of social responsibility.
product. Hitherto, the literature had shown that the animal
Fourth, we used a product with similar attributes across
welfare label has a positive impact on willingness to pay
brands to control potential differences (Guzmán and Davis,
(Dickinson and Bailey, 2005; Lagerkvist and Hess, 2011; Van
2017). Indeed, a fresh meat product (pork chops)
Loo et al., 2014). Like the study of Norberg et al. (2011), the
containing one ingredient was used for the study, which is
present study demonstrates the importance of taking purchase
in line with the literature (Lusk et al., 2006, 2007; Nilsson
intention into account in the model. Willingness to pay a price
et al., 2006). This one ingredient product could limit the
premium for a product also implies a strong purchase intention number of attributes (e.g. taste, food safety) considered by
(Norberg et al., 2011). consumers when evaluating purchase intention. In Canada,
The results of this study have managerial implications. only the meat products containing more than one
First, as mentioned above, altruistic attribution has indirect ingredient must display a nutrition facts label (Canadian
and direct impacts on purchase intention. The indirect Food Inspection Agency, 2015). Thus, future research
impact operates via the perception of taste and food safety. could also assess the impact of altruistic attribution on
Managers who highlight food labels in marketing campaigns labels for processed meat products (e.g. bacon, ham and
must be careful about their perceived motives. Such sausage) containing more than one ingredient. The way the
campaigns will be more effective if they convey altruistic consumer processes nutritional attributes (Gomez et al.,
motives than if they convey profit-oriented ones. A food 2017) could modify the magnitude of the indirect and direct
label that is perceived as altruistic in a marketing campaign impacts of existing brand equity and altruistic attribution
has a competitive advantage over the same label not on purchase intention in food label campaigns. The
perceived as altruistic, in terms of positive taste and safety consumer may already have general perceptions about the
perceptions as well as purchase intention. Second, managers nutrition facts (e.g. fat, cholesterol, sugars, protein and
must also be aware of their brand’s pre-existing equity vitamin) of processed products offered by a specific brand.
before embarking on a food label campaign. We have shown Fifth, the relative importance of food labels (e.g. animal
that brand equity has an indirect effect on purchase welfare) varies from country to country (Dickinson and
intention via perceptions of food safety and taste. To this Bailey, 2005). A study could assess whether the importance
end, it is important to consider the three dimensions of the of altruistic attribution for food labels also varies depending
multidimensional consumer-based brand equity scale, that on the country and on the culture. Finally, this study used
is, brand awareness, brand quality and brand loyalty. For an experiment on an online consumer panel to increase its
instance, the same type brand may have a high equity in a internal validity. For this very reason, one of the limitations
market of origin (e.g. the USA) and a low equity in an export of the study concerns its external validity, which would be
market (e.g. Canada). increased by experiments in an actual purchase context.

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Stéphane Legendre and François Coderre Volume 27 · Number 6 · 2018 · 634–646

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Impact of altruistic attribution Journal of Product & Brand Management
Stéphane Legendre and François Coderre Volume 27 · Number 6 · 2018 · 634–646

Appendix – messages in the advertisements Low altruistic attribution and high brand equity
manipulating altruistic attribution and brand The brand Olymel hopes to increase its profits with this
equity animal welfare programme.
High altruistic attribution and high brand equity
Low altruistic attribution and low brand equity The brand Olymel sincerely hopes to improve the
The brand Farmland hopes to increase its profits with this conditions in which animals are raised with this animal welfare
animal welfare programme. programme.
High altruistic attribution and low brand equity
The brand Farmland sincerely hopes to improve the Corresponding author
conditions in which animals are raised with this animal welfare Stéphane Legendre can be contacted at: Stephane.
programme. Legendre@USherbrooke.ca

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