VACANCY ANNOUNCEMENT:

ICT OFFICER
ECLOF Kenya is seeking a professional, motivated, and committed individual to join its team for a full
time position based in Nairobi.
The position is responsible for providing technical support to the organisation systems primarily the core-
banking systems, Managed Services, Digital Delivery channels/platforms and IT Infrastructure networks
(LAN & WAN) and auxiliary software and applications operations and security including upgrades.
Additionally, the individual provides first level software and hardware support for all the key systems.

Who We Are
ECLOF Kenya is a Micro Finance Institution providing Financial and related Non-Financial services to the
economically active vulnerable communities in all sectors of the economy. It was registered as a Credit
Only Micro Finance Company, Limited by Guarantee in 1994. In April 2019, ECLOF Kenya restructured
to a Company Limited by Shares .For more information, please visit www.eclof-kenya.org

Work Environment: We work in a fast-paced, demanding, and challenging environment – you will be
expected to grow with us and carve out your own spot in the team. We look for proactive, creative
individuals who find opportunities to make their mark and identify solutions to problems. We look for
reliable team-players who can add value from the very start, expand our knowledge and help us to
maximise our impact.

Tasks & Responsibilities

a. Responsible for the maintenance and support for the core banking ERP and interfaced
information systems and applications.
b. To safeguard the information and Data security i.e. Confidentiality, Integrity and Availability of
information assets.
c. Administer the organisation IT network, with appropriate uptime, including the Data-centers.
d. Monitor Data Centres operations for requisite uptime, per business RTO/RPOs
e. Administration of all Servers (Core banking System, Digital channels/platforms, Business
Intelligence, File Server, E-mail system)
f. Support functional head to appropriately implement and monitor all other Innovation initiatives
and projects.
g. Perform routine maintenance of the client PCs and Laptops.
h. Perform on time regular backups for all the organisation systems and ensure prompt offsite
storage.
i. Monitor on a regular basis adherence to the laid down ICT policies and procedures in the Head
Office and all the Business Units.
j. Carry out any other approved Innovation projects, keeping time and within budget
k. Provide input/ conduct periodic awareness to staff and management on emerging information
systems/ IT security and risk, with appropriate recommendations.
l. Maintain the the organisation ICT inventory and provides support in procurement of approved
hardware and software in line with company policies.
m. Provide updates on ICT trends and do proposals on possible service improvements
initiatives/projects to the organisation
n. Manage the software licences for and timely renewals and updated lifecycle.
o. Support the Innovations and Strategy manager in the implementation of the functional strategies.
p. Generate standard and non-standard reports from the system as may be required by the
business.
q. Ensure the security of the hardware and software systems.

Vacancy Requirements: KNOWLEDGE, SKILLS AND ABILITIES

(The knowledge, skills and abilities may be acquired through a combination of formal schooling, self-
education, prior experience, or on-the-job training)

(a) Level of Education/Academic Qualification

 Bachelor’s degree in Computer Science or any other related ICT field.
 (b) Specialized Training/Professional Qualifications
 Microsoft Certified Systems Administrator (MCSA) qualification
 An ISACA certification e.g. CRISC, CISA, CISM, ITIL, COBIT etc
 Other qualifications in IT governance, Cyber-security, Programming (DevOps), Cloud-
computing, Agile Project management and IT risk shall be an added advantage

(c) Competencies/Abilities/Skills Required

 Good communication skills
 Attention to details
 Good interpersonal skills
 Strong analytical skills
 People management skills
 Training and mentorship skills

(d) Relevant Work Experience

At least five (5) years relevant working experience in a similar position in a busy ICT
environment.

Location Nairobi, Kenya

Position ICT OFFICER

Vacancy closure 1 October 2021

Email for submission hr@eclof-kenya.org

How to apply All applicants should send their cover letter and CV in separate PDF
files; each labelled: "CL/CV – Full name of Applicant" with the email
subject line clearly expressed: "ICT OFFICER’’

Please provide current or previous salary information in the cover letter.

ECLOF Kenya is an equal opportunities employer. Applicants who do not follow the required format will not
be considered. Only selected applicants will be notified,