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Accounts Payable Process (Procure To Pay) : Generic Training Document
Accounts Payable Process (Procure To Pay) : Generic Training Document
Companies have to buy goods (raw materials, machinery, computers etc) and
services for running their business. In most cases, companies do not pay the suppliers (also
called a vendor) immediately after the purchase of goods and services. Instead, they get
credit from the supplier, which means the supplier allows them to make payment after a
period of time.
So, the purchasing company owes money to the supplier from the date of the purchase till
the date the payment is made. Money owed is called a liability and this liability for payment
due on goods and services is called Accounts Payable.
In simple terms, Money due to the supplier who has supplied goods on credit is called
accounts payable. Accounts Payable is a liability to the company.
Working capital is the money invested by a company to carry out its day to day activities or
more specifically, for financing the conversion of raw materials into finished goods. Among
the most important items of working capital are levels of inventory, accounts receivable and
accounts payable. Analysts look at these items for signs of a company’s efficiency and
financial strength. Thus it is essential for any company to manage its “Accounts Payable” to
have a control on the working capital.
Working capital is made up
Working capital is made up of: of Current assets and
Current Assets Current Liabilities &
Current liability calculated as Current
Current assets are called gross working capital. assets – Current Liabilities
Account
Payable
Equity and loans are the main sources of cash for any business organization. Cash is then
used to buy Inventory and also to pay many overhead charges. So the Accounts Payable
includes payment for inventory purchased on credit basis and also the overhead. The
inventory can take the form of raw
Each component of working capital (namely inventory, receivables and payables) has two
dimensions……………TIME……………and MONEY. When it comes to managing working
capital – TIME IS MONEY.
If it is possible for the business to move faster around the cycle (e.g. collect the money due
from the customers more quickly) or reduce the amount of money tied up (e.g. reduce the
inventory levels), the business will generate more cash or it will need to borrow less money
to fund working capital.
As a consequence, business could reduce the cost of bank interest or will have additional
free money available to support the sales growth or investment. Similarly, if it is possible to
negotiate new terms with the suppliers e.g. get longer credit period or an increased credit
limit; business can effectively create free finance to fund the future sales.
All business organizations have to make payments to outside parties for day to day
transactions. The accounts payable department acts as an intermediary between the
suppliers and the departments of the company purchasing the goods. This department is
authorized to make payments for the goods received or services rendered to the company.
There may be some small sized companies where all the purchase related transactions are
dealt with by one or two persons. Such an organization may not need an accounts payable
department. However, as such an organization grows; it would set up an Accounts Payable
Department.
AP in its broader scope entails making payment to suppliers for raw material,
suppliers of fixed assets and payments to employees on their travel expense (T&E)
claims.
Broadly, the activities carried out in the Accounts Payable Department can be summarized
as follows:
• Matching the Invoice with Purchase Order & Goods Received Note (GRN)
• Verifying the invoice for its authenticity
• Check for necessary approvals in case of Non-PO based invoices
• Processing of invoices into the system
• Making payment to respective parties on the due dates
From the working capital cycle described earlier, it is clear that more the net current assets,
greater is the requirement of working capital. This has a cost and so every company tries to
minimize the working capital locked up in its operations. This can mathematically be done
either by reducing investment in current assets or by increasing accounts payable. Thus
there could be a temptation to delay payments to one’s suppliers as much as possible to
reduce working capital requirements.
Now, as per modern management thinking, it is not two companies that compete with each
other- it is two supply chains that compete. The cost, quality and timeliness of a
company’s products and services have a direct dependency on the performance of it’s
suppliers and also the supplier’s suppliers (i.e. it’s supply chain) The business success of
any company hinges on making its supply chain more efficient and effective than that of its
competitors. In such an environment, it becomes imperative to treat one’s suppliers like
one’s partners. With concepts such as Just-In-Time manufacturing the need for
partnering increases even further because the whole strategy of a company is dependent on
the supplier and the company expects it’s suppliers to deliver much more than it’s
traditional suppliers. The supplier is expected to deliver the right quality of products at the
right place at the right time.
Naturally, with the supplier as a strategic partner, it becomes necessary to treat him as one
and make payments to him on due dates.
In this module, we are going to study the different players, documents and terms involved
in this cycle.
Objectives of AP Process
• Paying suppliers on time, but no earlier than necessary
• Taking discounts when prudent
• Preventing duplicate billing / invoice
The following are the activities that form part of an end to end procure to pay cycle.
Example:
Solution:
Units of Y required on the basis of expected Production and sales in next month 20,000
Add: Units of Y to be kept in stock as per inventory policy (5% of 20,000)
1,000
21,000
Less: Existing inventory of Y
500
Units of Y to be ordered
20,500
Example of an Indent
Supplier
Recommended Date required
Specific Remarks
Approvals Dept. Head Finance
Purchase department may follow two routes to decide upon the vendor on whom the order
is to be placed.
It is the duty of procurement department to see that all the indents received from
the respective departments have necessary approvals.
After further short listing of vendors, the procurement department does necessary
negotiations with regard to the most favorable price, quality of goods and acceptable
credit terms etc, in the interests of the company.
Once the negotiations are over, the sourcing team prepares the final list of vendors
who are ready to supply goods / services as per the negotiated terms, and this
approved vendor list is maintained in the data base by the procurement department
for future purchases.
Once a new supplier has been identified and approved, that supplier needs to be first
set-up in the company’s records before transacting with him.
Supplier set up is an activity through which the company assigns a unique code to
identify that supplier. In all the future transactions with that supplier, the company
uses this code (ID).
Normally, the purchase department will send the list of newly approved suppliers to
the person creating the ID. The supplier setup screen shows relevant details of this
supplier such as
Supplier’s name
Details of items that this supplies can supply
Address of the supplier
Bank details of the supplier
Commercial terms agreed upon with this supplier (e.g. Credit period)
Maximum amount of goods or services that can be purchased from the
supplier
The purchase department cannot raise a Purchase Order unless it has a valid supplier
ID for the supplier.
Note: A one time vendor is one from whom we make a purchase only once. A
separate series of vendor ID will be used for one time vendors
Route 2: Placing the order with a vendor developed specially for a component
Rather than start searching for a vendor every time an indent is received, in many
companies, the purchase department is expected to carry out a development of a team of
vendors with whom a relationship of partnership is developed. Often the company actually
helps such vendors in developing the product/ component. This approach enables the
Purchase orders are raised by the purchase department. These documents can also contain
penalty clauses. Companies use different series of POs for raising orders on special types of
vendors such as vendors for bulk purchases, imports and fixed assets. Although the format
of purchase/work order used by various companies may differ, this document typically
contains following details.
PO Number & Date- The computer will generate a unique number for every PO that
is raised. This is called the PO number.
Description of goods or services ordered. For example while buying furniture, the
description can be “Round table with glass top” or “six feet cupboard”
Part number (if applicable) to identify the specifications of the goods purchased
Penalty clauses if applicable (Penalty could be levied for later delivery , poor
quality of goods delivered etc)
Delivery schedule: While placing an order with a supplier, the customer gives the
delivery schedule. The delivery schedule gives details about dates on which the
goods have to be delivered and will help the vendor plan for the goods well in
advance.
Example, A PO ordering for 50 round tables with glass tops could give the following
delivery schedule:
3rd January 2008 20 units
15th January 2008 10 units
31st January 2008 20 units
Freight: It is the charges paid by the company for transporting the goods
from the vendor’s factory to the company’s factory or warehouse. The freight
could be borne either by the supplier or the customer depending on the
agreement.
Insurance: There is always a risk that goods being sold could get damaged/
lost while in transit. It is a normal practice to insure the good while in transit.
The insurance cost could be borne either by the supplier or the customer
depending on the agreement.
‘Bill To’ and ‘Ship To’ Address: Various addresses of the customer and the supplier
are mentioned on the PO.
Bill to Address: The customer’s address to which the supplier has to send
the invoice is called as Bill to address.
Sold to Address: The customer’s address from which the purchase order has
been raised is called the sold to address.
Ship to Address: The customer’s address to which the goods ordered need
to be shipped or sent by the supplier is called Ship to address. It is the point
of delivery of the goods as specified in the purchase order. Ship to address
would be the factory or warehouse of the customer
Payment Terms: Payment terms are the terms and conditions on which payment
will be made by the customer to the supplier.
The main payment term is the “due date” of the payment. Payment terms often give
an option to the purchasing company to pay the invoice before the due date and take
a discount available for early payments.
Net 30 – This means the buyer must pay within 30 days of date of invoice
2/10 net 30 - This means the buyer must pay within 30 days of the date of
invoice, but will receive a 2% discount on the invoice amount if they pay
within 10 days
3/7 EOM - this means the buyer will receive a cash discount of 3% if the bill is
paid within 7 days after the end of the month
3/7 EOM net 30 - this means the buyer must pay within 30 days after end
of month, but will receive a 3% discount if they pay within 7 days after the
end of the month
2/15 net 40 ROG - this means the buyer must pay within 40 days of receipt
of goods, but will receive a 2% discount if paid in 15 days
It is advantageous to the buyer because it allows him to fix up a rate for future
purchase and gives him an assured source of supply.
Planned purchase orders help in reducing the inventory and costs throughout the
supply chain. In the absence of planned POs, the supplier would have to hold the
inventory on behalf of a customer especially in situations where the buyer is a JIT
manufacturer. This is because, the supplier will be penalized if he is not able to
supply to a JIT manufacturer on time and so is forced to maintain an inventory.
Because of a planned PO, the supplier has good visibility on the delivery schedules
PO Alteration
Alteration is modification of the purchase order issued to the vendor.
Why PO Alteration?
• If the vendor rejects a PO
• If the vendor wants the PO to be issued with some modifications
•
Solution:
• Fresh PO is issued, cancelling the old PO
• Original PO is modified and re-issued
PURCHASE ORDER
[NAME] [NAME]
SUPPLIER [COMPANY NAME] SHIP TO [COMPANY NAME]
[STREET ADDRESS] [STREET ADDRESS]
[CITY, ST ZIP CODE] [CITY, ST ZIP CODE]
[PHONE] [PHONE]
CUSTOMER ID CUSTOMER ID
[ABC12345] [ABC12345]
SHIPPING METHOD Checkers Signature DELIVERY DATE
The people on the dock will check the packing slip with the PO.
As soon as the goods are received, the “description” and “quantity received” columns of the
GRN will be filled.
The goods then go through an initial round of quality and other checks. Goods can be
rejected if they do not pass the quality and other checks. Other checks include checking for
late delivery, wrong description etc. If any of the goods do not pass these quality or other
checks, they will be rejected and the “Accepted” and “Rejected” columns in the GRN will be
filled.
Format of GRN
Supplier: GRN #:
Supplier Account #: GRN Date:
Delivery note #:
Delivery note date:
Carrier: Checker:
Drop Shipment
Drop shipment is a product delivery method in which the customer receives the product
directly from the manufacturer but, of course through the retailer or seller. The retailer acts
as a middleman between manufacturer and customer.
Or
Purchase Order
Manufacturer
PO
Shipment of Products Invoice
(Ship-to
Destination)
Quality Checks:
Once goods are received from the vendor, these are checked for quality. Only after meeting
the requisite quality standards, are the goods certified and accepted.
Acceptance of Goods:
After meeting the quality standards the goods shipped by the vendor are accepted by the
receiving department. After accepting the goods, a document called Goods Received
Note (GRN) is created at the inward stores. It shows the quantity of goods received and
quantity of goods accepted after passing the quality test.
If the items being purchased are of a technical nature, the items may have to undergo a
thorough technical test. On passing these tests, the quality department will prepare an
inspection report which will be used as a document for a four way test (described later in
the notes)
Rejection of Goods:
If the goods shipped by the vendor do not meet the specified quality standards or if there is
any other issue with the goods (e.g. late delivery, wrong description), those goods can
be rejected and sent back to the vendor by the stores department.
Goods Returned:
There may be a case where in the vendor would have shipped the goods beyond the
quantity mentioned on the purchase order. In such cases the receiving department may
return those excess goods to the vendor. Even in situations wherein out of a lot only few
units are defective, those defective units can be returned back to the vendor by the
procurement department.
After goods are received and accepted, it is an obligation of the company to pay its vendors.
Let’s look at the set of activities for making payment to vendors:
Invoice Processing
Once the ordered goods are dispatched, the supplier will send a copy of invoice for payment
to the customer. Sometimes, the invoice may be received along with the goods and
sometimes it could be received before or after the receipt of the goods.
What is an Invoice?
An invoice is a document raised by a supplier on a customer demanding payment against
the goods supplied or services rendered. It contains the details of products, quantities and
agreed prices for products or services which the supplier has supplied or provided to the
buyer. An invoice indicates that, unless paid in advance, payment is due by the buyer to the
seller. Invoices are often called bills.
Tax ID number
TIN (Tax Identification Number): It is a unique number assigned by
the tax department to business entities for the purpose of identification.
All entities must have Tax ID to file the tax returns.
“Bill to”, "sold to", “ ship to” addresses and "remit to" addresses
Remit to address: The supplier’s address to which the customer is asked
to send the payment is called the Remit to address
Terms of payment including due date, discount due date and discount amount
Due date: It is the date on which a particular invoice becomes payable.
For example, an invoice may carry due date as 1st January 2008. That
means, that invoice should be paid on or before that date.
Line-item: When more than one item is sold against one invoice, each of those
items has to be separately mentioned on the invoice. Since each of these items will
be shown on a separate line on the invoice, it is called a line item. Each line will have
details of description, quantity and price of the relevant item.
Shipping method and cost: Shipping can be by road, air, sea or rail. The name of the
carrier / transporter will also be specified. The cost of shipping, if to be borne by the
customer will also be added as a separate line item in the invoice.
Total number of items and sum of amount due: This summarizes the total amount to
be paid to the supplier.
Format of an Invoice:
INVOICE
[Your Company Name]
[Your Company Slogan]
[Street Address]
[City, ST ZIP Code] INVOICE #
Phone [509.555.0190] Fax [509.555.0191] DATE:
TO: SHIP TO:
[Name] [Name]
[Company Name] [Company Name]
[Street Address] [Street Address]
[City, ST ZIP Code] [City, ST ZIP Code]
[Phone] [Phone]
P.O. SHIPPED
SALESPERSON REQUISITIONER POINT TERMS
NUMBER VIA
Due on
receipt
UNIT
QUANTITY DESCRIPTION TOTAL
PRICE
SUBTOTAL
SALES TAX
SHIPPING &
HANDLING
TOTAL DUE
It is the process of verifying the purchase order information with the invoice information.
The PO and Invoice should match within the acceptable tolerance limit to make the
payment. AP department does the following tests in case of a two way matching
It is the process of verifying whether the purchase order, invoice and receiving information
(Goods Received Note) matches within the acceptable tolerance limit or not. In three way
match, typically, quantity and price as per PO with quantity and price as per invoice and
quantity received as per the GRN are compared. The following criterion is used by the AP
department.
It is a process of verifying whether the PO, invoice, GRN and also the acceptance report
(Inspection Report) matches within acceptable tolerance limit or not. This would be done in
case of material that is of a technical in nature and which has a strict quality requirement.
The following criterion is used by the AP department.
After an invoice has been processed and found to be OK for payment, the same is entered
into the accounting system through the accounts payable sub ledger. Any deviation required
from the normal invoice processing procedure is called an exception and every exception
needs to be properly researched and authorized.
• Making full payment against an invoice when the quantity received and invoiced is
more than the quantity ordered
• Making payment against a Non PO invoice when invoice has not been authorized by
the approver but a oral confirmation has been received
• Rate variation between PO and invoice
Process Overview:
While making payment against Non PO invoices, approval from designated authority is
very important. This is so because, unlike in a PO invoice, there is no prior approval of the
expenditure. That is why these invoices are sent for approval before payment. Since there is
no PO for these invoices, no matching is carried out. They are paid on the basis of the
approval of the authorized person.
Web Based Invoice: Compared to a paper invoices a web based invoices is the
more advanced way of receiving the invoices from the vendor.
Under this method, vendors are given the user Id and password to access the
company’s website so that they can create the invoices online and submit it for the
payments directly. This allows them to view even their payment status.
Advantages:
oResults in duplicate data entry for the supplier. The supplier would prepare an
invoice for his own accounting purpose, and he would have to feed the
information second time in the clients data website.
Electronic Data Interchange (EDI)
EDI is a way of transferring the business organization having disparate ERPs in a
computer readable format with a minimum human intervention. It’s a form of E-
commerce.
EDI is a standard format for exchanging business data. In EDI, the computer-to-
computer exchange of structured information takes place by agreed message
standards, from one computer application to another by electronic means and with a
minimum of human intervention. It’s a form of E-commerce.
Organizations that send or receive documents from each other are referred to as
"trading partners" in EDI terminology. The trading partners agree on the specific
information to be transmitted and how it should be used.
Advantages:
o It saves time and cost to a significant extent
o Reduced paper handling
o Ensures the accuracy of the information
o Reduced error from manual intervention
Disadvantages:
o High set up cost
o Requires the entire business process change
Check Payment:
Check is a negotiable instrument drawn on a bank for making payment to a
specified supplier.
Checks are the most common mode of payment
Check run:
Check run process is a program which is run periodically to print all the checks that
are due for payment during that period.
Frequency of check runs depends upon the business policies. It can be daily, once or
twice a week, once in two weeks or so. Some time special check runs are there to
pay urgent\past due Invoices.
Note – Payments will be made on the run date immediately after the due date. If
cash discount is available on an invoice, payment can be made on the last date on
which discount is available. In exceptional cases, payment can be expedited if a
After the check run process, the checks are mailed to the “Remit To” address of the
vendors.
Electronic Funds Transfer (EFT) is a system of transferring money from one bank
account directly to another without any paper money changing hands. In other
words EFT includes any transfer of a fund that is initiated by electronic means, such
as an electronic terminal, telephone, computer, ATM or magnetic tape.
Card based EFT: EFT can be initiated by a card holder when a payment card such
as debit card or credit card is used.
Benefits:
Wire Transfer:
A wire transfer is an electronic transfer of funds. Here transfer of funds takes place
from customer’s bank account to the vendor’s bank account electronically.
It is used for both domestic and international transfer of funds where no cash or
cheque exchange is involved, but the account balance is directly transferred from
one bank to other.
For this, vendor should choose wire transfer as the mode of payment and also
provide their banking details at the time of setup.
Direct Deposit:
Direct Deposit is the electronic transfer of a payment from one account to another
account without any paper document. Another name for direct deposit is GIRO.
Direct deposit differs from check payment. A check is given to the payee who
deposits the same in his or her bank; but in case of direct deposit, the payer gives
instructions to his bank. The bank on receiving the instruction from the payer,
transfers the funds into payees account directly.
The instruction could be for one payment or for recurring payments. E.g. a company
can give an instruction to bank to directly transfer $ 1000 to the account of a lessor
who has leased office premises to the company or a transfer of funds from the
company payroll account to the personal savings accounts of the employees.
Advantages:
o There are no cheque to be lost or stolen
o Payment reach the account the day cheque is issued
o Helps avoiding the cheque to be bounced because the deposit is direct and on
time
o It can save the trips to the bank and also avoid the long lines at tellers or
ATMs.
After the individual makes purchases using the P-card, the issuing authority gets the
information on the purchase made & sends the bill to the company. Once the
company receives the bill from the issuing authority, it will verify the purchases
made and the payment will be sent directly to the bank.
Advantages:
o Significantly reduces paperwork and processing time
o Allows the card holder to purchase required goods and services quickly
o Improves the supplier relations due to faster payments
o Provides improved control over accounting and purchasing
In an ERS transaction, the supplier ships goods based upon an Advance Shipping
Notice (ASN), and the purchaser, upon receipt, confirms the existence of a
corresponding purchase order or contract, verifies the identity and quantity of the
goods, and then pays the supplier.
In ERS the purchaser will have an agreement with the supplier stating supplier will
not create invoice for ordering transactions, but purchaser will post the payment
directly based on the information contained in purchase orders and services entries.
A list or catalogue of products and prices is sent by the supplier to its purchaser on
regular intervals. A purchaser using the pricing information sent by the supplier
places an order. Usually a purchase order specifying quantity, product type, price,
freight, tax, etc. is generated. A supplier acknowledges the order by sending an ASN
to the purchaser. The supplier ships the goods with an itemized bill of lading or
packing slip which references the purchase order or contract number. The purchaser
matches the goods receipt to the purchase order, or contract to validate accuracy.
Now instead of waiting for suppliers invoice the purchaser calculates payment based
Advantages:
o Purchasing transactions are closed more quickly
o Communication errors are avoided
o No price and quantity variances in invoice verification
o Elimination of non-value-added work like reconciliation
Payment on hold
Sometimes a company decides not to make a payment to a supplier even though the
invoice has matched. In such situations the payment is said to be “kept on hold”. Some of
the reasons for keeping payment on hold are as follows:
Inadequate funds
To adjust against money due from the supplier, if any.
The hold can be released on a subsequent date based on fund availability and issue
resolution.
a) Stop Payment
Stop payment means issuing the instructions to the banker not to honor a
particular check. This can be done only if the check is not yet cashed by the vendor. Check
should be stopped for payment in the following situations:
• If the check is cut to the vendor and has not reached or misplaced or still in transit
• When the check is cut to a wrong vendor
• Value in the check is not correct
• Check was sent to a wrong mailing address
• If the duplicate invoice has been released
• New vendor remit to address has not been updated in the database
• Any other reason warranting the stop payment
b) Voiding Check
Voiding the check can only be done when customers are in the possession of the physical
copy of the check. This will be done only when the checks are mailed to the vendor and the
same has been returned back to customer or when checks sent mailed to vendors have
returned undelivered.
In all these situations, a credit note is raised by the vendor to reverse the purchases and
the AP team collects the funds paid to them. If it is regular vendor doing business
continuously, then the amount due can be adjusted with the future invoice payments for
that vendor.
d) Debit/Credit Memo
Debit & credit memos are the documents that communicate formally to the vendor that the
company has done adjustments during the pay transactions.
Debit Memo: It is a document raised on the vendor indicating that the vendor owes the
specified amount to the company. Reasons can be wrong/duplicate payments made to
vendors.
Credit Memo: It is a document indicating the amount owed by the business to the vendor.
Reason can be late payment charges due to the vendor, etc.
• Invoice raised by vendor not received or invoice received but not recorded in our
books
• Invoice is in issue log for clarification
• Payment made to vendor but not recorded in his books / Payment made to wrong
party
• Goods not received or damaged at transit but Invoice received from vendor
• Goods returned back to vendor, not acknowledged by them
• Purchase order was cancelled after invoice was raised by vendor
Reconciliation team will compare our records with vendor’s statement and research on the
difference based on the items not matching on both the sides.
Over and above the vendor account reconciliation, we also have to carry out a Sub-ledger
/ GL reconciliation for reconciling total accounts payable liability appearing in the GL with
total of amounts due to each supplier as per sub ledger.
DPO is an indicator of how long a company is taking to pay its trade creditors. It is an
operating ratio that helps the company to evaluate how well a business is managing its
payable. The lower the ratio the quicker the business pays its liabilities.
Effective management of DPO is major challenge since it directly impacts the working
capital efficiency.
To answer all such questions, medium and big organizations generally set up an
accounts payable helpdesk, which is the front face to vendors to address their queries as
mentioned above.
The source of information for accounts payable helpdesk is the ERP system on which real-
time updated information about transactions with vendors is always available. Typically,
accounts payable helpdesk functions as an incoming call center.
AP Business Metrics
Metrics Metrics definition
All metrics need to be converted into targets after thorough historical analysis of client data
and after base-lining for three months.
Process metrics are essential to be part of managing the operation as they are directly
related to the business metrics. There are multiple definitions for a single metrics, it is
essential to follow unified definitions as they are validated for appropriateness.
In scenarios where client does not agree for addition of process metrics as a part of formal
SLAs, process metrics have to be tracked as internal SLAs.
• Purchase requisitions (indents) raised outside the sanctioned budget limit and
without approval
• Requisitions are not linked to item details as mapped to suppliers in the supplier
setup
Invoice Processing –
Payment Processing-