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Abstract
Background and Purpose: Recognition of stroke symptoms and hospital prenotification by
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EMS facilitate rapid stroke treatment, however one-third of stroke patients are unrecognized by
EMS. To promote stroke recognition and quality measure compliant prehospital stroke care, we
deployed a 30-minute online EMS educational module coupled with a performance feedback
system in a single Michigan county.
Methods: Over a 24-month study period, a registry of consecutive EMS transported suspected or
unrecognized stroke cases was utilized to perform an interrupted time series analysis of the impact
of the EMS education and feedback intervention. For each agency, we compared EMS stroke
recognition and quality measure compliance rates, as well as emergency department (ED)
performance and hospital outcomes during 12 pre-intervention months with performance in the
remaining study months.
Results: A total of 1805 EMS-transported cases met inclusion criteria; 1235 (68.4%) of these
had ischemic or hemorrhagic strokes or transient ischemic attacks (TIA). There were no trends
toward improvement in any outcome prior to the intervention. Following the intervention, the EMS
stroke recognition rate increased from 63.8% to 69.5% (p=0.037). Prenotification increased from
60.9 to 77.3% (p<0.001). Among patients with ischemic stroke/TIA, there was a trend toward
higher rates of t-PA delivery (13.9 to 17.7%, p=0.096) and a significant increase in t-PA delivery
within 45 minutes (5.7 to 8.9%, p=0.042) following intervention. However, improvements in EMS
recognition were limited to the first 3 months following intervention.
Conclusions: A brief educational intervention was associated with improved EMS stroke
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recognition, hospital prenotification, and faster t-PA delivery. Gains were primarily observed
immediately following education and were not sustained through provision of performance
feedback to paramedics.
Keywords
Emergency Medical Services (EMS); Quality Improvement; Stroke
Introduction
Over recent years there have been significant advances in the availability of disability-
reducing treatments for ischemic stroke such as intravenous thrombolytics (t-PA) and
endovascular therapy (EVT). However, the efficacy of these treatments is highly time
dependent,1, 2 and they are delivered to a minority of stroke patients.3 Therefore, treatment
guidelines stress the importance of developing coordinated systems of care to reduce time
from stroke symptom onset to treatment. Emergency medical services (EMS) has been
identified as a key component of such systems.4
EMS transportation, compared to arrival by private vehicle, has been associated with earlier
CT scan acquisition, more frequent treatment with t-PA, and reduced time from symptom
onset to t-PA treatment among patients with ischemic stroke.5 These benefits are not
uniformly experienced by all EMS-transported patients; rather, they appear to be linked to
EMS stroke recognition and activation of in-hospital stroke response via prenotification.6–8
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Previous analyses have demonstrated strong links between documentation of stroke scales
and more accurate EMS recognition of stroke12, 13 and between EMS recognition of stroke
and the quality of EMS stroke care.8, 11 However, the observational nature of these studies
precludes establishment of a causal relationship. Furthermore, while limited evidence
suggests that EMS stroke knowledge may be enhanced through education14 and that
feedback regarding performance may lead to increased compliance with recommended
prehospital practices,15 no interventional studies have attempted to measure the impact of
changes in EMS practice on the entire continuum of acute stroke care.
Utilizing guideline recommendations,4 baseline EMS performance data from a pilot registry,
8 and feedback from focus groups of local paramedics, we designed and implemented an
educational program to improve EMS stroke recognition. We targeted EMS compliance with
prehospital stroke quality metrics and established a system to provide performance feedback
to paramedics. We then utilized a county-wide registry of EMS transported strokes to
measure the impact of the intervention by comparing the accuracy of EMS stroke
recognition, the quality of prehospital stroke care, and emergency department (ED) stroke
evaluation and treatment before and after the intervention.
Methods
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Study design
An interrupted time series design was used to examine the impact of EMS education and
initiation of a performance feedback process on EMS stroke recognition, compliance with
quality measures, and hospital-based patient outcomes. The data that support the findings of
this study are available from the corresponding author upon reasonable request.
Setting
The Grand Rapids Area Prehospital Stroke (GRAPHS) study was conducted in a single
county in southwestern Michigan over a 24-month period from July 2015 to June 2017. The
county has a population of approximately 600,000 and is served by three EMS agencies.
Collectively, agencies are staffed by over 400 individual paramedics and provide transport to
approximately 55,000 patients annually. All agencies utilize the Medical Priority Dispatch
System™ dispatch protocols. There are four acute care hospitals in the county with a total of
over 1500 licensed beds, all of which were certified Primary Stroke Centers during the study
period. The Institutional Review Boards of Michigan State University, Spectrum Health,
Mercy Health St. Mary’s, and Metro Health approved the study protocol and provided
waivers of informed consent.
Patients
Patients were eligible for inclusion if they were transported from by one of the three EMS
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agencies from a scene within the study county to one of the 4 hospitals. The final study
population included (1) patients with an EMS primary or secondary impression of stroke or
TIA and (2) EMS-transported patients with a discharge diagnosis of stroke or TIA following
their ED or hospital course who were not recognized by EMS. Patients were excluded if they
were under 18 years of age, transferred from an acute care hospital or freestanding ED,
developed stroke symptoms following hospital arrival, or if prehospital and hospital records
could not be linked.
Data Collection
Patients were identified from two sources. First, EMS suspected stroke cases were identified
by query of each EMS agency’s electronic records for cases with a primary or secondary
impression of stroke or TIA. Patient name, birthdate, and service date were then used to
identify patients within the destination hospital’s electronic medical records. Second, to
capture stroke cases that were unrecognized by EMS, all patients with a hospital discharge
diagnosis of stroke or TIA who arrived by EMS were identified from each hospital’s
discharge database and prehospital records obtained from agencies if not already present. All
data elements were abstracted manually from EMS and hospital records using a standard
electronic abstraction tool. Discharge diagnoses were used to categorize patients as ischemic
stroke (IS), transient ischemic attack (TIA), intracerebral hemorrhage (ICH), subarachnoid
Cases were classified according to the EMS impression (the provider’s opinion as to the
underlying reason for transport) as recorded in prehospital electronic records. Since EMS
may record both a primary and secondary impression, cases with stroke/TIA in either of
these fields were considered EMS suspected strokes. Cases were considered EMS
recognized (true positives) if they were EMS suspected strokes and the final hospital
diagnosis was stroke (IS, ICH, SAH, SDH) or TIA. Cases were considered EMS overcalls
(false positives) if they were EMS suspected strokes but the final hospital discharge
diagnosis was not stroke. Cases were EMS unrecognized (false negatives) if the EMS
impressions did not include stroke but a final discharge diagnosis of stroke or TIA was
recorded. These designations were used to calculate EMS sensitivity (true positives/all
stroke or TIA cases) and the EMS overcall rate (false positives/all EMS suspected stroke
cases).
Intervention
The intervention was developed to address local performance gaps identified by analysis of a
pilot registry of EMS transported strokes conducted in the same county.8, 12 We conducted
focus groups with paramedics to identify barriers to optimal stroke care, which identified the
diversity of stroke clinical presentations, knowledge deficits regarding the timing and
availability of acute stroke treatments, and the absence of consistent feedback from the
hospitals as primary barriers. Based on this information, we developed a 30-minute, web-
based training module directed at improving stroke-related knowledge and eliminating
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Completion of the educational module was required of all EMS providers by each agency
over a period of one month. Following completion of training, feedback letters detailing
performance on individual cases were provided to the involved providers every other month.
Feedback included the EMS impression and final discharge diagnosis, performance of EMS
stroke quality measures, door-to-CT (DTCT) times, t-PA delivery, and the final discharge
disposition.
Statistical Analysis
Descriptive statistics were used to characterize the study population, EMS stroke recognition
rates, prehospital quality measure compliance, DTCT times, t-PA delivery, and hospital
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disposition. Since the intervention was introduced at different times by the agencies, before
and after periods were coded by agency into both dichotomous (before vs after) and
quarterly time epochs. For each agency, the month during which the training occurred was
excluded from analysis.
The primary analysis compared EMS stroke recognition sensitivity and overcall rates before
and after the intervention. Based upon EMS recognition rates in our pilot study,12 a sample
size of 300 stroke cases in each of the two periods was needed to have 80% power to detect
a 10% absolute increase in EMS stroke recognition. Secondary analyses included
comparisons of EMS performance measures such as CPSS, LKW, documentation, on-scene
time ≤15 minutes, and prenotification among all confirmed stroke/TIA patients.4 Since
prehospital stroke scales do not identify stroke with perfect sensitivity, EMS may justifiably
transport stroke cases with a non-stroke impression when cases have a (falsely) negative
screen. To give EMS credit for conducting appropriate screening, we generated a novel
composite endpoint of EMS recognition or stroke screen documentation among hospital-
confirmed stroke/TIA cases. Hospital-based secondary outcomes included DTCT times ≤25
among all confirmed stroke/TIA patients, as well as t-PA delivery and door-to-needle times
≤45 minutes among IS/TIA patients. TIA patients were included in the denominator for the
latter comparisons because of variability in assigning a diagnosis of stroke or TIA to patients
who received t-PA and subsequently had negative brain imaging. Statistical comparisons
were made using chi square tests, Fisher’s exact tests, or Mann Whitney U tests.
Baseline trends in EMS performance and patient outcomes by month during the before
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period were examined using linear regression and chi square tests for trend. Multivariable
logistic regression modelling was used to assess the association between the intervention and
the following outcomes: EMS recognition, hospital prenotification, DTCT ≤25 among
confirmed stroke/TIA patients, t-PA delivery and door-to-needle time (DTNT) within 45
minutes among IS/TIA patients. To account for potential confounding effects of age, sex,
early presentation (LKW to door ≤270 minutes), Glasgow Coma Scale, stroke subtype, and
stroke severity, we undertook a bivariate screening process to examine the independent
association between each variable and each of the 5 outcomes. Covariates that had a
bivariate association (p<0.2) with each outcome were placed into a multivariable model. We
then performed backwards elimination, removing variables with a non-significant (p>0.05)
association.17 Age was forced into all models as an a priori confounder and random
intercepts were used to account for clustering by either EMS agency (prehospital outcomes)
or hospital (hospital-based outcomes).18
Results
During a total of 36 agency-months prior to introduction of the intervention and 30 agency-
months after, 1805 EMS-transported patients met inclusion criteria (Figure 1, Table 1). Of
these, 1235 (67.7%) received a final discharge diagnosis of acute stroke or TIA, and 570
(31.6%) received non-stroke diagnoses. EMS agency volume varied (range 345 to 736) as
did destination hospital annual stroke volume (range 218 to 927). Ischemic strokes were the
most common subtype of stroke, accounting for over two thirds of strokes while TIA
represented about 17%. Chi square tests for trend did not identify any trends during the
before period in EMS recognition, overcall rates, prehospital quality measures, DTCT times,
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There was also no significant change in the proportion of stroke/TIA patients who received
CT scans within 25 minutes of arrival following intervention, though there was a trend
toward higher rates of t-PA delivery among ischemic stroke/TIA patients and a significant
increase in the proportion of ischemic stroke and TIA patients who received t-PA within 45
minutes of arrival (Table 3). When examining the effect of the intervention over time,
changes in EMS recognition, early CT acquisition, t-PA delivery, and faster DTN times ≤
followed one another closely: increasing during the first quarter following the intervention,
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gradually returning to baseline, and then increasing again in the 4th quarter following
intervention (Figure 2).
Results of the multivariable logistic regression analyses are reported in Table 4. The odds of
EMS recognition were significantly greater in the 1st and 4th post-intervention quarters
compared to baseline (adjusted OR 1.7 and 1.8 respectively). The adjusted odds of
prenotification increased progressively over the post-intervention period. Early CT
acquisition did not increase from baseline during the first quarter following implementation
of the intervention but did increase during the fourth post-intervention quarter. There were
modestly higher odds of t-PA delivery and delivery within 45 minutes during the first two
quarters following the intervention. Results did not change when cases from the final study
quarter were excluded from the regression models. When transporting agency and
destination hospital were treated as fixed effects rather than random effects, point estimates
for the time epoch odds ratios were essentially unchanged, however the p-values for t-PA
delivery and t-PA delivery ≤45 minutes were no longer statistically significant.
Discussion
Following patient or bystander recognition of stroke symptoms, an effective medical
response requires efficient and coordinated systems of care. EMS providers have the
opportunity to identify potential strokes and facilitate efficient treatment through rapid
transport and activation of an ED stroke response. Indeed, EMS stroke recognition and
hospital prenotification have been linked to faster ED CT scan acquisition and more frequent
and faster t-PA delivery in observational studies.6, 11, 19, 20 However, challenges such as the
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diversity of stroke clinical presentations, absence of standardized EMS stroke education, and
inconsistent communication between hospitals and EMS hinder realization of the full
benefits of acute stroke treatment. We describe the impact of an EMS education and
feedback program designed to address some of these challenges to optimal EMS stroke care.
As far as we are aware, this is the first study to assess the real-world impact of an EMS
training program to enhance prehospital stroke recognition. Overall EMS stroke recognition
(sensitivity) improved significantly following deployment of the educational module.
Moreover, nearly 80% of stroke cases were either recognized as stroke or screened for stroke
by EMS in the post intervention period. This improvement was not accompanied by an
increased overcall rate, which remained stable at around 40%, consistent with other studies.
10, 13, 21 Sensitivity gains were not maintained uniformly over the study period despite
provision of regular performance feedback to providers. During the first quarter following
education, EMS recognition of stroke increased, followed by a gradual return to baseline
rates over the 2nd and 3rd post-intervention quarters. Although there was a resurgence in
sensitivity during 4th post-intervention quarter, this appears to be driven primarily by the fact
that a preponderance of cases during that quarter were transported by the highest performing
agency (supplemental table).
modest improvement in scene time goal compliance, overall transport times remained
unchanged. Interestingly, marked improvement in prenotification documentation was
observed, but this was not accompanied by earlier CT acquisition. This finding contrasts
with observational data that suggest a strong association between prenotification and DTCT
times.6, 22 There may be several explanations for this. It may be that the magnitude of
prenotification improvement was insufficient to result in detectable DTCT time gains.
Furthermore, prenotification documentation is not a required field in EMS records. Thus, the
prenotification improvement may merely represent changes in documentation rather than
practice. Finally, the content of prenotification was not specified by EMS documentation,
which prevents comparisons between notifications that specifically mentioned stroke and
those that did not. The finding that quarterly trends in early CT acquisition closely mirrored
those of EMS recognition (Figure 2) implies that EMS recognition may be the true driver of
faster ED stroke response, presumably by means of stroke-specific prenotification. Further
study of this phenomenon is needed.
On the other hand, we found a trend toward higher rates of t-PA delivery among the
ischemic stroke/TIA population and a statistically significant increase in t-PA delivery
within 45 minutes in the post-intervention period—despite the absence of such trends over
the pre-intervention period. Since DTCT times, which are more proximate to EMS arrival,
did not improve, it may be that DTN time gains were due to hospital-based quality
improvement efforts. However, data from the Michigan Stroke Registry suggests that
variation in DTCT times is not a primary source of variation in DTN times, a finding which
is probably explained by the consistently low DTCT times that most hospitals have
achieved.23 The similarity between quarterly trends in EMS recognition and t-PA delivery
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Limitations
Several limitations to this study should be noted. While a before and after design was the
most practical in our context, this design is susceptible to bias since underlying temporal
trends or competing interventions initiated by hospitals may produce misleading results.
26, 27 We attempted to mitigate this by analyzing trends in outcomes for a period of 12
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Conclusions
We present an analysis of the impact of an education and feedback process on EMS stroke
recognition, quality measure compliance, and ED stroke care. Our findings suggest that
EMS stroke recognition and quality measure compliance may be significantly influenced by
a brief educational intervention without a concurrent increase in EMS stroke overcalls.
These improvements appear to positively impact the prompt delivery of thrombolytic
therapy to appropriate candidates. However, case-by-case provision of feedback to
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paramedics regarding EMS care and hospital outcomes did not sustain these improvements
over time. Future studies should explore methods to preserve improvements in prehospital
care. These might include faster turnaround for feedback, personalized benchmarking, and
performance incentives at the individual paramedic or agency level.
Supplementary Material
Refer to Web version on PubMed Central for supplementary material.
Acknowledgements
The authors wish to acknowledge Linsey Ouellette, MPH, Keeonna Gordon, BS, and Emily Plachta, MSN, RN,
SCRN, for their significant efforts in abstracting data for this study.
Funding
This project was supported by an American Heart Association Mentored Clinical and Population Research Award
(15MCPRP24470121).
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Figure 1:
Flow diagram describing case ascertainment and classification. ED=Emergency Department;
TIA=transient ischemic attack
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Figure 2:
EMS recognition and hospital outcomes by study quarter. (A) The proportion of 1235
stroke/TIA cases recognized by EMS and who received CT scans within 25 minutes of
hospital arrival. (B) The proportion of 1056 ischemic stroke/TIA cases who received t-PA
and t-PA within 45 minutes. EMS=emergency medical services; DTCT=door-to-CT;
DTNT=door-to-needle-time
Table 1:
Non-Stroke Final Diagnosis 570 (31.6) 321 (31.7) 249 (31.4) 0.885
Confirmed Strokes 1235 (68.4) 691 (68.3) 544 (68.6) 0.885
Ischemic Stroke 851 (47.1) 458 (45.3) 393 (49.6) 0.002
Transient Ischemic Attack 205 (11.4) 139 (13.7) 66 (8.3)
Intracerebral hemorrhage 142 (7.9) 71 (7.0) 71 (9.0)
Subarachnoid Hemorrhage 25 (1.4) 17 (1.7) 8 (1.0)
Non-traumatic subdural 12 (0.7) 6 (0.9) 6 (1.1)
Median NIHSS (IQR) 5 (2 to 12) 5 (2 to 12) 5 (2 to 12) 0.775
Discharged Home 887 (49.1) 498 (49.2) 389 (49.1) 0.948
In-hospital Mortality/Hospice 153 (8.5) 81 (8.0) 65 (9.1) 0.416
IQR=interquartile range
Table 2:
Trends in EMS and hospital performance outcomes during the 12-month before period.
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EMS=emergency medical services; CPSS=Cincinnati prehospital stroke scale; LKW=last known well; DTCT=door-to-CT; IS/TIA=ischemic
stroke/transient ischemic attack
*
Linear regression coefficient for the proportion of cases with each outcome over 1-month time intervals;
**
chi square test for trend
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Table 3:
Unadjusted comparison of EMS performance and hospital outcomes Among 1235 EMS Transported Stroke
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EMS Overcall (False Positive Rate) 321 (42.1)* 249 (39.7)* 0.363
EMS=emergency medical services; CPSS=Cincinnati prehospital stroke scale; LKW=last known well; DTCT=door-to-CT; IS/TIA= ischemic
stroke/transient ischemic attack; DTNT=door-to-needle time
*
Based on EMS suspected strokes (n=762 before and n=627 after)
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Table 4:
Unadjusted and adjusted logistic regression analyses demonstrating the odds of each outcome given transport during the specified post-intervention time
epoch, compared to the before period.
EMS Recognition (Sensitivity) Hospital Prenotification DTCT ≤25 Minutes t-PA Delivery t-PA ≤45 Minutes
Oostema et al.
Outcome*
Adjusted Adjusted Adjusted Adjusted
Unadjusted OR Adjusted Unadjusted Unadjusted Unadjusted Unadjusted
Time Epoch OR (95% OR (95% OR (95% OR (95%
(95% CI) † OR (95% CI) OR (95% CI) OR (95% CI) OR (95% CI)
OR (95% CI) † ‡ § §
CI) CI) CI) CI)
Before 1.0 (Ref) 1.0 (Ref) 1.0 (Ref) 1.0 (Ref) 1.0 (Ref) 1.0 (Ref) 1.0 (Ref) 1.0 (Ref) 1.0 (Ref) 1.0 (Ref)
1.6 1.7 1.5 1.7 1.3 1.0 1.5 1.4 1.9 1.6
1st Quarter
(1.1–2.3) (1.3–2.2) (1.1–2.2) (1.2–2.5) (0.91.7) (0.7–1.5) (1.8–2.4) (0.9–2.1) (1.0–3.5) (1.3–2.1)
1.1 1.4 2.0 2.3 1.0 0.9 1.3 1.4 1.4 1.4
2nd Quarter
(0.8–1.6) (0.9–2.0) (1.4–3.0) (0.9–5.9) (0.7–1.4) (0.5–1.9) (0.7–2.2) (1.2–1.6) (0.6–3.0) (0.9–2.4)
1.0 1.0 2.4 2.5 0.8 0.7 1.1 1.0 1.6 1.4
3rd Quarter
(0.7–1.5) (0.7–1.6) (1.6–3.7) (1.5–4.1) (0.6–1.2) (0.5–1.1) (0.6–1.9) (0.7–1.4) (0.8–3.2) (0.8–2.3)
1.9 1.8 38.5 6.7 2.2 1.7 1.4 0.9 1.5 1.0
4th Quarter
(1.0–3.5) (1.4–2.2) (5.3–279.5) (4.7–9.6) (1.3–3.8) (1.3–2.3) (0.6–3.0) (0.5–1.6) (0.5–4.3) (0.3–3.6)
EMS= emergency medical services; DTCT=door-to-CT; OR=odds ratio; CI=confidence interval; Bolt typeface indicates p<0.05
*
EMS recognized, hospital prenotification, and DTCT time ≤25 minutes analyses conducted among all stroke and TIA patients (n=1235); t-PA delivery and t-PA ≤45 minutes analyses conducted among
1056 confirmed ischemic stroke/TIA patients
†
Adjusted for age, early arrival, NIHSS, stroke subtype, and clustering by agency
‡
Adjusted for age, early arrival, NIHSS, stroke subtype, and clustering by hospital
§
Adjusted for age, NIHSS, and clustering by hospital