OCCUPATIONAL SAFETY & HEALTH

PERFORMANCE MEASUREMENT

Characteristic of Effective
Measures of Safety Performance

Sidik Mastrilianto, ST MKKK

The Key to Managing
Safety

• Accountability
• Measurement Technique
What gets measured….
gets done
Who Is Responsible for
Safety?
Line Management &
Staff

CEO Safety

President Human
Resources
Vice President
Purchasing
Plant Manager
Accounting
Supervisors
Quality
Employees
Steps to Accountability

1. Define expectations and

explain rationale.
2. Provide the tools and skills.
3. Measure performance.
4. Provide feedback.
Safety policy criteria

• Express long-range purpose.

• Commit management at all levels to
reaffirm and reinforce this purpose
in daily decisions.
• Indicate the role lower-level
management will have in the system.
The Policy should Include:

• Management’s intent
• Scope of activity covered
• Responsibilities
• Accountability
• Safety staff assistance
• Safety committees
• Standards
Safe Work Practices

• Leaders must communicate the need for all

employees to understand the safety-related
processes and procedures, and to actively
participate in the organization’s safety
programs.
Criteria for Expectation /
Target / Goals

• Specific
• Measurable
• Accountable
• Realistic / Reasonable
• Timetable / Timeline
1. Define Expectations
2. Provide Tools & Skills
3. Measure Performance
4. Provide Feedback
 Next Steps

1. Review current measurement systems.

2. Get management support/commitment.
3. Develop a vision.
4. Develop performance measures and
activities for all levels of the organization.
 Next Steps

5. Conduct a “Needs Assessment” for tools

and training required.
6. Determine how activities will be measured
and reported.
7. How will performance be recognized and
rewarded?
8. Re-evaluate the process.
Measurement Technique
Characteristic

1. Administrative Feasibility
2. Constant units of measure throughout the
range to be evaluated
3. Quantifiable measurement criterion capable
of statistical analysis
4. Sensitivity
5. Reliability
6. Stability
7. Validity
8. Error-Free Results
9. Efficient and Understandable
Measurement Technique
Characteristic

1. Administrative Feasibility
Easy Recognized. Personnel, time and financial
resources available for use in implementing a
measurement system may strongly influence the
type of use instrument that can be used
Measurement Technique
Characteristic

2. Constant units of measure throughout the

range to be evaluated
Must provide measures that are at least on an
interval scale. The scale should yield readings that
are graduated into equal units, which means that
the differences between successive points on the
lower end of the scale should be the same as that
differences between successive points at the upper
end of the scale
Measurement Technique
Characteristic

3. Quantifiable measurement criterion

capable of statistical analysis
A qualitative evaluation of safety performance limits
statistical inference and opens the way for individual
interpretation. The ideal criterion of safety
performance should permit statistical inference
techniques to be applied since, like most other
measurable quantities dealing with human behavior,
safety performance will necessary be subject to
statistical variation
Measurement Technique
Characteristic

4. Sensitivity
A measurement technique should be sensitive
enough to the detect changes in process and
performance levels in order to serve as a criterion
for evaluation. It must be large enough to permit
statistical analyses to be conducted
Measurement Technique
Characteristic

5. Reliability
It should be capable of duplication with the same
results obtained from successive application to the
same situations. It should be reflect actual changes
in the criterion variable and not internal fluctuations
in the measurement itself. In other words, it should
be consistent over time.
Measurement Technique
Characteristic

6. Stability
Similar to reliability is the need for a criterion to be
stable.
Measurement Technique
Characteristic

7. Validity
Its means that it produces information that is
representative of what is to be measured.
Measurement Technique
Characteristic

8. Error-free Results
There is no perfect instrument in this respect since
certain kinds of error creep into the readings or
result obtained from all types of instrument. Error
may be classified into two types: Constant Error and
Variable Error
Measurement Technique
Characteristic

9. Efficient and Understandable

Efficient requires that the cost of obtaining and
using the instrument is consistent with the benefit
to be gained. To be understandable suggests that
the criterion be understood by those charged with
the responsibility for approving and using it.
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