Professional Documents
Culture Documents
Receptionist : Good morning, Pine trees Hotel. How can I help you today?
Customer : Hello, I would like to book a room for tonight / Friday, August
20th till the 23rd.
Receptionist : What kind of room would you like?
Customer : I would like a double room, please.
Receptionist : Please hold on I will check .... I am afraid we only have single
room available. Tomorrow we will have a double room
Customer : OK that will do. How much for a single room?
Receptionist : Forty pounds including vat / excluding vat / before vat.
Customer : Are meals included in that price?
Receptionist : Yes, your breakfast and dinner are included and are served in
our dining room.
Customer : That’s great; I will take a single room for tonight and change to
a double room tomorrow.
Receptionist : Can you give me your credit card details so we can book your
room.
Answer the following questions based on the conversation
1. How long will customer stay in hotel ?
2. What rooms are available ?
3. How much the room are available?
4. How many customer will stay in the hotel?
5. What kind of room will customer choose ?