Professional Documents
Culture Documents
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Table of Contents
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The IR-3000 includes two (2) removable mounting brackets. These brackets may be configured in
numerous ways to provide flexible mounting options. The most common configuration, the one provided
from the factory, is a vertical mounting with the two mounting clamps positioned on the connector-end of
the gauge. Figure 1 illustrates this mounting configuration.
Mounting brackets are designed to clamp on a diameter of 1.25” – 1.3” (~32mm) metal bar. Due to the
many variables associated with any process environment, it may be more convenient to use a horizontal
mounting bar. In this case the mounting clamps need to be relocated using the four mounting holes on the
top of the instrument housing. The four holes form a square pattern, allowing clamps to be mounted in
either of two positions, at 90° orientation. Figure 1 shows several possible mounting configurations.
The most important mounting consideration is the distance from product to sensor. Although the gauge
will operate effectively in many applications at distances of 4” – 24” (100mm – 600mm), the optimum
distance for most applications is 6” – 10” (150mm – 250mm) or 2” – 6” from end of light tube.
The sensor may be equipped with an air-purge nozzle (light tube option) approximately 4” (100mm) long.
This nozzle is generally recommended to keep gauge window clean, even when not using air.
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Highly reflective products, such as glossy paper, produce first surface reflections detrimental to
measurement. Setting the gauge at a slight angle from vertical may easily eliminate these reflections.
Typically an angle of 15° - 20° from vertical is recommended.
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1.1 Installing the Pneumatic Sampler
If a pneumatic sampler option is supplied, it will take the place of the air purge light tube. Mounting
hardware as well as other necessary parts (flange, etc.) for installation are provided. An additional 3-pin
connector will be installed on the bottom of the sensor to provide power to the solenoid.
Sampling time and other measurement parameters are configured from the Measurement Configuration
page using the MoistTech software.
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Figure 4 Outline Drawing-Pneumatic Sampler
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1.2 Flange Window Mounting Configuration
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Figure 6 Flange Window
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2 Communicating with the NIRG
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Ethernet Cable Instructions:
1. Pull the cable off the reel to the desired length and cut it. If you are pulling cables through holes,
its easier to attach the RJ-45 plugs after the cable is pulled. The total length of wire segments
between a PC and a hub or between two PC's cannot exceed 100 Meters (328 feet) for 100BASE-
TX and 300 Meters for 10BASE-T.
2. Start on one end and strip the cable jacket off (about 1") using a stripper or a knife. Be extra
careful not to nick the wires, otherwise you will need to start over.
3. Spread, untwist the pairs, and arrange the wires in the order of the desired cable end. Flatten the
end between your thumb and forefinger. Trim the ends of the wires so they are even with one
another, leaving only 1/2" in wire length. If it is longer than 1/2" it will be out-of-spec and
susceptible to crosstalk. Flatten and insure there are no spaces between wires.
4. Hold the RJ-45 plug with the clip facing down or away from you. Push the wires firmly into the
plug. Inspect each wire is flat even at the front of the plug. Check the order of the wires. Double
check again. Check that the jacket is fitted right against the stop of the plug. Carefully hold the
wire and firmly crimp the RJ-45 with the crimper.
5. Check the color orientation, check that the crimped connection is not about to come apart, and
check to see if the wires are flat against the front of the plug. If even one of these is incorrect, you
will have to start over. Test the Ethernet cable.
Position Color
1 Wht/Org
2 Org
3 Wht/Grn
4 Blue
5 Wht/Blu
6 Grn
7 Wht/Brn
8 Brown Figure 8 Ethernet Connector
Use a cable diameter for the connector cable clamp of 4.5 mm (.175") to 7.5 mm (.300").
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Figure 9 Ethernet Bulgin Connector Assembly
For RS 232 connections: pins 5, 6 and 7 are used. For RS 422 connections: pins 1,2,3,4 and 7 are used. For
RS 485 connections: pins 3, 4 and 7 are used. Use a cable diameter for the connector cable clamp of 4.5
mm (.175") to 7.5 mm (.300").
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3 Instrument Configuration Software
A compact disc is included with the gauge. This CD contains various software to facilitate sensor
configuration. PC configuration software is contained in a folder labeled ‘IR3000 Configuration’. From
this folder, run Setup.exe and follow installation instructions. At the completion of installation, an icon will
be placed on the desktop. Double click this icon to run the application and display the screen shown in
Figure 10. (There is also a “readme.txt” file on the disk with installation instructions for all software
applications.)
If any earlier versions of MoistTech software are installed, they should be detected during the setup
procedure and removed. It is recommended to remove any earlier known versions prior to setup.
The home screen has several features for monitoring the gauge readings. Four digital displays enable one
to simultaneously monitor the measurement of three different constituents in addition to product
temperature. The trend plot also displays online readings from each constituent.
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There is also a DATA-LOGGING feature on the Main page, which can store sample data directly into an
Excel file. Pressing the red ‘Enable Logging’ button will open a window where you can create and name
the file. Once the file is named, press ‘Open’ to activate this function. To begin data collection you must
press the ‘Start’ button. The program will continue to record until the user disables logging or until the
application has been closed closed.
The ‘Active Product Code’ is also set from the Main page.
3.2 Setup
This screen allows you to do such things as change the engineering password, save a master file containing
all parameters for the selected gauge, update firmware, and set the display resolution for the Main screen.
The auto connect feature stores the gauge ID that was last connected to, and will attempt to connect again
to that ID at start-up.
When an online gauge is set up as a lab unit, the operator and location strings are assigned from here.
1. Connect to the gauge over Ethernet and log in as Engineer to update the firmware.
2. Press the ‘Browse’ button and locate source file RCM3000_VER_2_XX.bin for the older
processor or RCM3200_VER_2.XX.bin for the new processor. There is an auto-detect feature built in to the
software that will use the Hardware Revision code to identify which processor is installed.
3. Make your selection and then press ‘Download Firmware’. This process takes about 1 minute.
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3.3 Measurement Configuration
Most of the parameters on this page are set by the factory and should not be adjusted. They are only visible
when logged in as Manufacturer. When logged in as an Engineer you have the ability to configure a
variety of measurement methods to choose from depending on the application.
1. Continuous- In this mode the gauge processes readings continually and updates its outputs accordingly.
2. Signal Gated- In this mode the gauge waits for a digital input to be asserted to take measurements.
When the signal is negated, the gauge calculates the average of all the readings and generates an output.
The output is held until new measurement is required.
3. Auto Gated- Similar to signal gated, but a certain moisture level enables gating. A threshold is
programmed and the ‘Auto-Gate trigger’ is selectable for greater or less than this threshold.
4. Timed Sampling- This is used when a sampling device is attached to the gauge. Programmable functions
for this mode include fill time, measurement duration, and purge.
5. Gated Timed- In this mode, an external logic input enables measurement for a timed interval.
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Batch Mode – This can be applied to all measurement modes except for continuous. The measurement
will be averaged during the period that the “gate” is active. The average value will be displayed when the
gate is inactive.
Peak Mode – This can be applied to all measurement modes. Only the peak (highest) value measured is
displayed instead of the average.
Calibration can only be done using wet basis data. Therefore, the gauge must first be programmed for
wet basis measurement and then calibrated. Once recalibration is complete, SEND the new coefficients
and then return to the Measurement Configuration page, switch to dry basis measurement, and SEND.
*Do not make changes to the following measurement parameters without first consulting the factory.
Each wheel rotation generates exactly 512 Analog – Digital conversions, numbered 0 … 511. The readings
contain the eight / twelve measurement ‘bumps’ together with transition areas where the data cannot be
accurately attributed to a particular filter. This set of eight / twelve parameters specify where to start
integrating for each ‘bump’.
This specifies the number of A2D readings to include in the integration. Together, with the ‘Integration
Start Positions’ parameters, the samples to use for integration are completely defined.
The measurement system generates a new reading every wheel rotation. Each new reading is fed into a
median filter whose job it is to remove outlier values. The larger the median filter, the greater the outlier
rejection, but the longer the transport delay. Valid ranges for this parameter are odd numbers from 3 … 31
The output of the median filter is fed into a type of averaging filter. This class of filter generates an output
for every N inputs. The larger N is made, the greater the filtering action, but the slower the update rate. N is
typically a power of two, so that valid decimation rates are 4, 8, 16, 32, 64.
The AGC Upper and Lower Action Limits set the threshold for when gain control is to be applied. If the
sample peak goes outside of this window, AGC will adjust the amplitude of the signal.
Defines the entire signal range of the absorption band and sets the baseline.
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3.4 Product Code Configuration
Product codes consist of all adjustable parameters on a per product basis. These parameters fall into four
categories:
General
Calibration Coefficients
Filter Factors
Constituent Names
From this page you can stipulate the percent moisture that corresponds to 4mA and 20mA respectively as
well as the Auto Gate trip level.
The reference compensation coefficient or parameter K that appears in the main linearization equation can
be adjusted to minimize the influence of product color on measurement.
0<K<1
⎡ [ K⋅ Ref1 + ( 1 − k) ⋅ Ref2 ]⎤ ⋅ ⎡ ⎤
Meas p
x ⎢ ⎥ ⎢ ⎥
⎣ Meas ⎦ ⎣ K⋅ Ref1p + ( 1 − K) ⋅ Ref2p ⎦
This screen can also be used to set the level of moisture than corresponds to the 4-20mA outputs
respectively.
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Coefficient ‘B’ is the slope of the calibration line. A higher ‘b’ value increases instrument sensitivity to
moisture. In most cases the instrument will be pre-calibrated prior to shipping and a suitable ‘b’ value will
be installed.
Coefficient ‘C’ is an offset coefficient and may be positive or negative. When the instrument-displayed
values are compared to laboratory analyses (“grab samples”), the ‘c’ coefficient is used to correct for an
average bias in the instrument
One can view and change coefficients stored for each product code and constituent. Pressing the ‘Load all
Products’ button will download the calibration coefficients from the active product code into the remaining
49 product codes.
3.4.3 Filtering
There are three levels of signal filtering within the gauge. Wheel rotation averaging is factory set for a
specific application and effectively determines the sample update rate. If this needs to be changed, consult
the factory for instructions. Median filtering is another factory set parameter and should only be changed
by a factory-authorized technician.
The third filtering technique is ‘Damping’ and is user programmable. Damping performs a running
average on the real-time data. For example, if a damping value of 10 is chosen, then a software buffer is
generated containing the last 10 sample updates. The instrument value displayed is the average of the data
in the buffer. The sample update rate is not affected by the damping value, but the displayed value is a
running average of the last ‘n’ samples. Damping has a smoothing effect on the instrument response, but
will slow the response to moisture changes. Large step changes in a process are unusual, but may happen
during transitional periods such as process start-ups. With heavy damping, a step change will take time to
reach a final value.
The IR-3000 also contains a programmable filter band where any moisture changes within this band have
damping applied. Changes exceeding the filter band bypass the damping function. In this way, small,
steady state fluctuations are smoothed by damping, but major disturbances are immediately displayed.
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(a) Raw Signal – No Damping
Damping = 15 samples
Filter Band = 10
Damping = 15 samples
Filter Band = 1
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3.5 Fieldbus Configuration
This page enables you to set the node address and baud rate when interfacing with a DeviceNet network.
On a Profibus network, only the node address is required and the valid range is 0-126. Some
implementations of Profibus support automatic node assignment in which case this parameter is not needed.
DeviceNet Connector
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3.6 Serial and Analog Output Configuration
For digital communications the first parameter that must be defined is the protocol to be used. The choices
are Gauge-Link or Modbus RTU.
For Gauge-Link, the communication parameters are fixed at 19200 (baud rate), 8 (data bits), N (parity), and
1 (stop bits). The only parameters that must be set are the Hardware Mode RS232/422 (Full Duplex) or
RS485 (Half Duplex), and the slave address.
The Modbus RTU protocol defines the configuration parameters that are required. Namely:
Hardware Mode
Baud Rate: 9600/19200/38400. The link will use 8-N-2 for other parameters per the Modbus spec
NIRG’s slave address, which is a 1byte value. Certain addresses are reserved.
Follow link to download Interface Documents for AnyBus, Modbus TCP (Ethernet), Modbus RTU (Serial),
and ProfiNet.
www.ir3000.beaufortcay.com
Reference Chapter 2.4 for cable pin outs.
The 4-20mA Configuration page also allocates the measured constituents to specific analog outputs.
There are three isolated, self-powered 4-20mA outputs on the IR3000.
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3.7 Ethernet Configuration
The most powerful communications feature is the TCP/IP Ethernet port. This feature is standard on all IR-
3000 series instruments and provides the highest data speed with the most comprehensive data access.
Many factory networks use fixed IP addresses. In this case, an IT professional should assign the addresses
for the gauge and PC.
If the sensor is connected to a DHCP server-based network, then the DHCP box must be flagged in the
Ethernet configuration screen for the gauge and in the Network Settings for the PC. Dynamic Host
Configuration Protocol (DHCP) basically assigns suitable IP addresses to all devices on the network at time
of start up.
To run the Diagnostics Program, the UDP box should be checked and the appropriate IP address of the
receiving PC should be entered in the UDP address box.
Figure 18 shows the default configuration for the IR3000. These will be the parameters used when first
connecting a PC to the gauge using TCP/CP but can be modified from this page to be put on any network.
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3.8 Calibration Program
Today’s computers and sophisticated software have made available very powerful statistical packages. The
calibration program supplied with the IR3000 uses such a package. Care should be exercised in the use of
these statistical tools as lack of understanding may lead to misuse or wrongful conclusions.
The graphic display provides a means of visually assessing data; possibly rejecting bad data points and
determining what function may be best suited to linearizing the data. Samples should be taken over as wide
a range of moisture values as possible, covering the entire operating range at that measurement point in the
process. If it is not possible to deliberately vary process conditions to cover the desired (maximum)
moisture range, then an initial calibration should be carried out within the operating limits. This calibration
may be updated and refined as samples are added covering a wider spread. If seasonal variations affect
product moisture, then complete calibration may only be obtained over the entire season.
The calibration program provides the means of acquiring sample data corresponding to physical samples
taken for laboratory analysis. Statistical analysis determines calibration coefficients and correlation and
standard error displays for more critical analysis.
Pre-existing calibration data files may be loaded and appended with newly acquired samples. Complete
data files may be stored in PC memory, or calibration coefficients may be saved to PC calibration (product
code) files or directly downloaded to the gauge.
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3.8.1 Procedure
First determine which method of calibration is to be used- Linear of Offset. Select the “Calibration Mode”
using the drop down menu located above the data table.
The calibration procedure comprises pressing the ‘Start Sampling’ button in the upper portion of screen,
taking a sample from the process in close proximity to the gauge, and then pressing the ‘stop sampling’
button. Each time this button is pressed, it will toggle between start and stop. After taking a sample, the
‘store sample’ button will be highlighted and the average instrument reading between start and stop
sampling is displayed. Pressing this button will store this value in the table to the right. Each sample has
an associated time and date stamp to facilitate sample matching.
The physical sample obtained from the process should also be immediately sealed in an airtight container
with time and date written on the container.
Where possible, two people are preferred for sample collection. One person located at the PC initiates the
gauge data acquisition while a second person grabs a representative sample from the process.
The left side of the calibration screen shows a calibration data table containing data acquired from the
gauge during the calibration procedure. This includes: the date and time sample is taken, the gauge
reading, and the X factor. An additional column contains laboratory data, which is manually entered
following laboratory analysis. It is also possible to remove points from the equation by temporarily
disabling them or you deleting them permanently. Once a sample has been deleted it cannot be recovered.
The simplest calibration is the ‘offset’ method. This method assumes that the gauge has been previously
calibrated and the calibration slope is approximately right. After inputting the samples to the calibration
table and having performed a laboratory analysis on the corresponding samples, the laboratory values may
be inserted into the table. Locating the cursor over the appropriate lab value, highlight that value, and enter
the new lab value. When all lab values have been entered into the table, press the ‘Recalculate
Coefficients’ button. The average instrument and lab values are calculated and the ‘c’ coefficient is
updated according to the average error. Nothing is changed in the instrument until the ‘Send Coefficients’
button is pressed.
Linear regression is a statistical program that establishes the direct correlation between two data series. A
correlation coefficient indicates the quality of correlation. This value is between 0 and 1, with 1 being a
perfect correlation. In addition to determining the quality of fit, the regression program calculates the slope
and intercept of the calibration line. These two values are the ‘b’ and ‘c’ coefficients respectively.
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15 15
MOISTURE
MOISTURE
10 10
5 5
5 10 15 5 10 15
INSTRUMENT INSTRUMENT
Figure 21 Effect of Coefficient 'b' Figure 22 Effect of Coefficient 'c'
on Slope on Offset
Use the drop down menu in the upper center box and select ‘Linear’. Sampling is performed using the
calibration program exactly as in the offset method
After pressing ‘Recalculate Coefficients’, both ‘b’ and ‘c’ will change.
A linear regression should only be performed on data with an adequate range, typically at least a 2%
absolute range, and with at least three samples.
Running a linear regression on static product samples is often a good way of establishing a slope. When
the instrument is then placed on-line, the offset method may used to bring the results into the correct range.
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4 Operator Interface / Remote Digital Display
This chapter describes how to reload the operating system in the event of a software malfunction, and how
to configure the display panel for communication with the NIRG. If a remote digital panel meter (DPM) is
being used, a procedure for adjusting the range is at the end of this chapter.
You will need to hard-wire a cable (see Fig 25, Electrical) using one male and one female DB9 connector
at each end.
1. Remove the lid of the enclosure to access back side of display panel.
2. Plug the male end of the cable into COM3 and female end to your PC.
4. Open your computer’s HyperTerminal to run the display’s Boot Loader mode.
5. Power on the display. Immediately press the space bar on your computer’s keyboard to
temporarily time out the connection to allow for configuration.
6. Pressing 5 will enable ‘Download RAM image into FLASH’ however this step may not be
required. The status of this function will be displayed at the end of line 5. (Figure 23)
________________________________
Figure 23 HTML
7. Press ‘D’ to download the binary image. This will commence the write to FLASH.
8. When the download is complete the Boot Loader screen will display “jumping to image…”.
Also, the display panel’s operating system will begin to reboot. Once the reboot is complete, power the
unit off and return DIP SW3 to the off position.
An LCD recalibration can be performed at any time without opening the unit. Run “cecp.exe” (ref. Section
4.3, Step 4) and select recalibrate. Then, save to the registry.
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4.3 Configuration
The following procedure documents how to configure the display panel for use with the NIRG.
1. Set the IP address by clicking the START button. Go to Settings / Network & Dial-Up
Connections. Select the Local Area Connection (CS89501). Choose to specify an IP address and enter in
192.168.0.10, Subnet Mask 255.255.255.0. Click OK and return to Desktop screen.
2. To hide the Taskbar. Press the START button and go to Settings / Taskbar and Start Menu…
Check the box labeled ‘Auto Hide’ and un-check the box ‘Always on Top’
3. Press START, go to Programs / Windows Explorer. Open the directory ‘StorageCard’ and
copy the folder ‘StartUp’. Go back to Windows Explorer, open directory called NORFlash and paste
‘StartUP’ into here. Doing this programs the MoistTech Configuration software to boot automatically
when unit is powered up.
4. Save all changes to the registry. Click the START button and select “Run…” Type “cecp.exe”
and press OK. Scroll over to “Save” tab and click button ‘Save Registry’.
4.4 Electrical
If the display does not turn on within 2 seconds of power up, remove power immediately. Check the wiring
to ensure proper connections. An internal fuse (1A) on the display will prevent damage if the polarity of
DC power is incorrect.
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4.5 Updating the operator interface executable file
1. Open the enclosure and remove the FLASH disk from the back of the display.
2. Load the disk into a FLASH r/w drive and choose to “Open a folder to view files.”
3. Overwrite by copying the entire new IR3000 directory into the folder.
4. Carefully replace FLASH disk into the back of the display ensuring the protruded edge is faced
toward the ports.
4.6 Updating the operator interface executable file from the Internet
In the event that you need an updated version of the OI software and cannot receive the file through email,
the executable can be downloaded directly from the programmer’s website using the following instructions.
1. Configure the display for DHCP by navigating to the Local Area Connection properties and
selecting the option to “obtain an IP address automatically”. Then save this change to the registry.
2. Connect the display’s Ethernet port to a hub or router where it can connect to the Internet via
DHCP then restart the display.
3. Exit from the MoistTech Configuration software: from the Main tab-select Close, then enter the
exit password.
6. Locate and click on the Operator Interface Cabinet File to download the software.
7. A window will open asking if you want to run the file or save it to disk. Select “save to disk”.
The OK button isn’t accessible so you’ll have to make your selection by using the Input Panel. Open the
input panel and press Return (Enter).
8. A “save as” window will appear. Navigate to \StorageCard\IR3000 and hit Return on the input
panel to download the file: IR2004operatorinterface.exe. Select yes to overwrite existing file if required.
10. To connect to a gauge you will have to reconfigure the display’s IP settings assigning the unit
a fixed IP address. Save to registry.
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4.7 Scaling the Remote Display
If the application’s moisture range has been specified, the display will be scaled prior to shipment from the
factory. In the event the moisture level exceeds that range, or a tighter resolution is desired use the
following procedure. Be sure to record original calibration coefficients before proceeding.
DPM setup:
1. Open the enclosure by loosening the four cover screws.
2. Loosen the two display mounting screws to access the rear of PCB.
3. Locate the zero and span adjustments as per Figure 26.
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5 Removal/Replacement of Mechanical Parts
When possible take the gauge be taken off-line before doing any maintenance.
1. Remove the right and left side panels. Mounting hardware secures board from both sides.
2. Remove the three screws that secure the board to the optical bench. (Figure 27, 28)
Mains Power
Plug (J3)
Figure 27 Motor Mounting Screw (1) Figure 28 PCB Alignment Screws (2)
3. Slide the PCB and filter wheel assembly out as a unit to access the cable assemblies.
(Detector cable)
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4. Unplug the serial connector, 4-20 output connectors (x3), Mains cable, and detector. Use extreme care
when unplugging the detector so as to not damage the wires.
Figure 30
5. Once these connectors have been removed, slide the entire assembly out of the track to access
the remaining connectors. Unplug the power, lamp, and Ethernet connectors.
Lamp (J12)
Power (J14)
Ethernet
Figure 31
Rabbit Processor
6. To remove the Rabbit processor you must first detach the filter wheel assembly from the board
by unplugging the motor cable, slot switch, and mounting hardware.
* Use caution when removing the Rabbit processor so as not to bend the pins.
* Never touch the NIR filters with your hands. Oil in the skin will etch away the IR filter, causing leakage.
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5.1.1 Replacement of the Motherboard Assembly
1. Replace the Rabbit processor first. (It will not fit into socket with filter wheel assy. installed.)
2. Insert the motor ribbon cable and clamp it down. Mount the filter wheel assembly to the board
with two screws.
4. Slide the motherboard assembly half way into the filter wheel track and plug in all connectors
that were removed prior to extraction:
9 Ethernet
9 Mains
9 Lamp
9 Power (5, 15V)
9 Serial
9 4-20mA (x3)
5. Secure the motor mount screw and the PCB alignment screws.
1. Remove the optical bench mounting hardware (4 screws) found on the bottom of the enclosure.
2. Position the optical bench so that you can remove the two power supply mounting screws.
PSU hardware
Figure 33
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5.3 Detector R/R
1. Take the optical bench out of enclosure by removing the four screws from the bottom of the
enclosure. Disconnect Mains from power supply, the Ethernet and Serial connections,
and the 4-20mA connectors.
2. Remove the dome mirror (2 screws).
3. Unplug the detector cable from the motherboard and detach bulkhead assembly (4 screws).
3. Detach the detector mounting block by removing the two screws on the back side of the
bulkhead assembly.
4. Remove the entire detector pre-amp board from mounting block (2 screws.)
Ground
5. Replace the detector pre-amp board on 1/8” spacers. Be sure hardware passes through spacers
before securing to avoid damaging board.
6. Reassemble bulkhead assembly and attach it to the optical bench.
7. Connect the detector cable.
8. Secure the optical bench in enclosure.
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6 Diagnostics Program
MoistTech has a comprehensive diagnostics program to run on the LAN. This program uses UDP (User
Datagram Protocol), which differs from TCP/IP in that it largely ignores errors, but provides a very rapid
transfer of large blocks of data.
To run diagnostics program, the UDP box on the Ethernet Configuration screen should be checked, and the
appropriate IP address of the receiving PC should be entered in the UDP address box. Then press ‘SEND’.
6.1 Installation
1. Remove the side cover from the enclosure, and locate the set screw holding the mirror in the
block. Loosen the screw (Figure 35) so that the mirror is free to rotate within the block. The newer model
IR3000 has a prime mirror that is designed to slide in and out of the block. This type is identified by the
white line that runs horizontally along the adjustment knob and the groove cut into the shaft of the mirror.
The mirror in the IR2004 rotates side to side versus sliding in and out.
2. With the diagnostic dump switched on, go to the Measurement Diagnostics page to view the
absorption waveform. Place a sample of the material beneath the gauge and adjust the prime mirror using
the knob until the peaks Ref.1 Prime and Ref. 1 are the same amplitude (height). When the mirror is set,
lock it into place making sure the peaks don’t shift when doing so.
Set Screw
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7 Field Troubleshooting
To prevent overlooking the obvious, always use a methodical approach when troubleshooting. Never make
assumptions.
9 Power on
9 Motor turning
9 Lamp source on
9 “0” displayed
There is a seven segment display on the front of the motherboard that will give a good indication to the
fundamental operations of the gauge. The error codes apply in all measurement modes.
Error Codes:
The number “1” may appear briefly when viewing/changing parameters within the gauge. This does not
indicate that there is a problem, just that the gauge is processing data.
In the event that the gauge cannot lock the wheel on to the Mains frequency a “1” will be displayed
indefinitely indicating a problem. If this happens go to the Manufacturing tab in the Configuration
Software and verify that the correct Mains frequency has been selected for that region. Use the drop down
menu, select the appropriate setting, and press SEND. A gauge reboot is required after making changes
under Manufacturing.
When a “2” or a “3” is displayed this normally indicates a problem with the initial setup of the gauge.
Most likely the Prime Mirror inside the instrument hasn’t been properly balanced for the application. Use
the diagnostics program to verify proper setup.
If the AGC/AZC error persists, you can use an oscilloscope to determine whether the detector or the PCB is
at fault. A clean waveform at TP 45 generally rules out the detector as the source. Probe TP 46 to see the
waveform after amplification and possibly isolate the Main board as the problem.
R82, R93
U31
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Test Points – Main PCB
Other LED’s:
In the event you can’t connect to the NIRG, use the following guidelines to correct the problem.
3. Check for a positive connection between you PC and the gauge (indicated by a green LED at the LAN
port and also on the Rabbit.
4. Configure your PC’s Firewall and/or Anti-Virus software to allow the MoistTech applications to runn
freely on your computer.
a. Navigate to your Control Panel (Start-Settings-Control Panel) and select “Windows Firewall.”
Click on the Exceptions tab and check the box next to IR3000 Configuration (also NIRG.exe for
diagnostics.) If the programs aren’t listed click “Add Program…” and make your selection from this list.
b. All Anti-Virus programs vary slightly however each has built in features that will allow you to
communicate with the MoistTech software over the LAN connection.
5. Connect through the COM port and verify Ethernet configuration for the gauge. If connecting point to
point ensure DHCP has not been enabled.
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