Country Crisis Response Plan (Draft)

ENTERPRISE EXCELLENCE WORK INSTRUCTION
WORK INSTRUCTION REV: PAGE: ORIGINAL ISSUE DATE: REVISION DATE:

NUMBER: Draft Page 1 of 36 09/02/2010 MM/DD/YYYY
PREPARED BY: REVIEWED BY: APPROVED BY: APPROVED BY:
KARIM SADDOUD CHARLES MEARNS MICHAEL WALTER EDMONDSON CHARLES MEARNS
TITLE: COUNTRY CRISIS RESPONSE PLAN (BANGLADESH)
WEATHERFORD
INTERNATIONAL
(BANGLADESH)
COUNTRY CRISIS
RESPONSE PLAN
CONTENTS
© 2010 Weatherford International, Inc.

This document is copyrighted and, whether patentable or non-patentable subject matter, embodies the proprietary and confidential information of
Weatherford. Recipients agree it is loaned in confidence with the understanding that neither it nor the information in it will be reproduced, used or
disclosed in whole or in part for any purpose except the limited purpose for which it is loaned. This document shall be returned to Weatherford upon
demand.
1.0 PURPOSE 4
2.0 SCOPE 4
3.0 RESPONSIBILITIES 4
4.0 PLAN 4
4.1 FIRE/EXPLOSION EMERGENCY 4
4.2 BOMB THREAT AT OFFICE OR SUPPORT BASE 6
4.3 HAZARDOUS MATERIAL SPILL EMERGENCY 6
4.4 INJURY/ILLNESS EMERGENCY 7
4.5 URGENT MEDICAL EVACUATION FOR CRITICAL ILLNESS / INJURY 8
4.6 DEATH OF EMPLOYEE OR DEPENDANT 11
4.7 ROAD ACCIDENT EMERGENCY 14
4.8 EVACUATION OF EXPATRIATE EMPLOYEES AND DEPENDANTS DUE TO

CIVIL UNREST OR NATURAL DISASTER 15
5.0 DOCUMENT REVIEW 21
ATT. A FIRE EMERGENCY FLOW CHART 22
ATT. B PERSONNEL EVACUATION FLOW CHART 23

demand.
ATT. C HAZMAT SPILL EMERGENCY FLOW CHART 24
ATT. D MEDICAL INCIDENT FLOW CHART 26
ATT. E INFORMATION ABOUT INJURED/ILL PERSON 28
ATT. F EMERGENCY CONTACT LIST 29
ATT. G SITE SPECIFIC FIRE PLAN 32
1.0 PURPOSE
The purpose of this Country Crisis Response Plan is to establish guidelines and
a structure for the effective handling of foreseeable emergencies and to ensure

demand.
that all employees are aware of their duties and responsibilities in an

emergency situation throughout Weatherford operation in Bangladesh.
An emergency situation is defined as an occurrence or series of occurrences
which involve the health and safety of the workers or public through
uncontrolled fire, serious injury, health failure or other threat to the people or
the environment.
During any emergency, full coordination with Chevron will be arranged and the
current rig ERP will marry Chevron response plans.
This Plan defines the chain of command and associated responsibilities for key
people. It also contains a description of the response/decision making process
in the form of flow charts and a list of emergency contact details.
2.0 SCOPE
2.1 This Country Crisis Response Plan is applicable to all Weatherford operations in
Bangladesh. For rig specific operations, the rig Emergency Response Plan (ERP) is
to be used as the reference document.
3.0 RESPONSIBILITIES
The Project Manager shall ensure the management, implementation and review
of this plan.
The country QHSSE Manager is responsible for updating this plan.
Department Heads should provide input during drill exercises within their area
of responsibility. This includes findings, feedback and recommendations for the
purpose of ensuring the effectiveness and continual improvement of this plan.
4.0 PLAN
4.1 Fire/explosion emergency
4.1.1 Fire/explosion emergency at rig site

Refer to rig specific emergency response plan.
4.1.2 Fire/explosion emergency at office or support base

All office and support base personnel will be trained as minimum to basic fire
fighting level. A minimum number of selected personnel will be trained to

demand.
advanced fire fighting level, including practical exercises on the use of the fire
fighting equipment available at their work site.
A minimum of two employees per worksite will be nominated as Fire Wardens.
Fire Wardens will be trained to advanced fire fighting level and will be
responsible for coordinating the mustering, headcount and evacuation
procedure. They will also be responsible for contacting local governmental
services such as fire department and medical services in case of a fire
emergency at their worksite.
Each worksite will have a specific fire plan posted in appropriate areas where
all employees and visitors have access. The plan should provide a layout of the
worksite including fire fighting equipment type and location, fire alarm activation
points, evacuation pathways, muster point and emergency contact numbers.
It is the responsibility of the worksite Manager at each office and support base
to ensure that the site specific fire plan is up to date and is attached as
appendix G to this CCRP.
The following are the precautions that must be learnt and followed whenever a
fire is discovered.
 When fire is discovered
1. Raise alarm: shout “FIRE! FIRE!! FIRE!!! or sound Fire Alarm

2. Announce the location of fire
3. Attempt to extinguish the fire if safe to do so
4. Ensure your line of escape is not threatened or blocked
5. Never turn your back on a fire
 When fighting fire
1. Stay upwind of the fire

2. Watch out for wind changes
3. Watch out for flashbacks
4. Watch out for spot fires
5. Be alert for contaminated air / atmosphere
6. Be alert for electrical hazards and structural damage
7. Never open a heated door or enter a fire scene without a charged fire
hose
demand.
8. Monitor the fire after extinguished to ensure it is out

9. Clean and secure the scene after a fire
10. Never use water or foam on electrical fires until power is switched off
11. Never use jet stream water (fire hose) on flammable liquid fires as it will
spread the fire and may cause flashbacks.
4.1.2.1 Office and support base fire emergency flowchart

See appendix A.
4.1.2.2 Drills & Exercises

A fire/muster drill should be conducted on each office/support base location at
least quarterly. Records should be kept using the appropriate BMS forms
including recommendations for improvements.
4.1.3 Personnel evacuation from office and support base

See appendix B
4.2 Bomb threat at office or support base

In case of a bomb threat, all personnel should immediately evacuate the
worksite. For this specific hazard the existing muster point may be unsuitable.
The most senior personnel on site should consider moving personnel to an
area away from the worksite to minimize risks of injuries. Local police and fire
department shall be contacted as soon as practicable. Personnel should not
return to worksite until they receive “all clear” sign from the person in charge.
After normal operations resume, the Project Manager should prepare a report
and submit to region office and Corporate Security Manager.
4.3 Hazardous material (Hazmat) spill emergency
4.3.1 Hazmat spill at rig site

4.3.2 Hazmat spill at support office and base

The appropriate storage and handling of hazardous materials is the key to
proactive hazmat spill prevention. Where applicable, hazardous materials shall
be stored in a well ventilated area away from frequent personnel or equipment

demand.
movements. Special considerations include, but are not limited to, secondary
containment, storage compatibility with other chemicals and proper signage
shall be in place to minimize fire and spill risks.
If a spill does occur, we should follow the steps detailed in the following section.
4.3.3 Spill control counter measures

1. Contain spill and close or isolate the spill source
2. Notify the person in charge immediately
3. Immediate line supervisor, organize to respond as necessary with spill
control equipment, including absorbent, bonding, skimmer etc or use
improvised containment equipment
4. Dispose clean up materials as per local requirement/regulation
4.3.4 Hazmat spill emergency flow chart

See appendix C.
4.4 Injury / illness emergency

Weatherford shall coordinate with Chevron health and medical services which
will assist on any required patient evacuation to one of the hospitals in Dhaka.
Evacuation from Bangladesh will be the responsibility of Weatherford.
4.4.1 Injury / illness at rig site

4.4.2 Injury / illness at support office and base
4.4.2.1 Medical incident management

Observer of Incident:
1. REMAIN CALM... THINK! TAKE CHARGE on the scene! (Tell casualty not
to move!)
2. Stop; take two deep breaths to help you remain calm.

demand.
3. Assess the hazards at the scene. Make the area secure and safe if an
accident has occurred. Switch off electricity if electricity is involved. Protect
yourself first. Don’t become a second victim.
4. Find out what happened.
5. If head or spinal injuries are suspected, support the head and neck.
6. Assess responsiveness. If there are hazards, serious injuries or casualty is

unresponsive call an ambulance immediately.
7. Check airway, check breathing, and check circulation.
8. Start CPR or rescue breathing if necessary and if you know the proper
technique (2 rescue breath X 30 chest compressions).
9. Do not be hurried into moving an injured person; be sure that a thorough

examination has been made for all injuries and that they are properly
protected by dressings, splints etc. The paramedic team will decide on the
method of evacuation.
10. If a severely injured person must be moved, he/she should always be

transported laid down.
11. Always suspect a back injury in a seriously injured person and make every
attempt to keep the back straight if he/she must be moved. Hold tension on
the victim’s neck and head and move the entire body as a unit.
4.4.2.2 Medical incident flow chart

The medical incident flowchart (appendix D of this crisis plan) is to be followed
in case of medical emergency.
4.4.2.3 Information about injured person

In most cases when incidents are reported to insurance companies, medevac
call center or persons in charge within Weatherford, a minimum amount of
information is required about the injured/ill person. The form provided in

demand.
appendix E will help the person reporting the incident to gather the necessary
details.
4.5 Urgent medical evacuation for critical illness / injury

In the event an employee sustains a critical injury or illness that requires urgent
treatment not locally available, medical evacuation by air ambulance may be
authorized. Weatherford is a member of MEDEX Assistance Corporation. The
services offered by this group are an international air ambulance evacuation
capability and a 24 hours phone link medical appraisal and consultation
service.
If the determination is made that one of these services is required, obtain the
Project Manager’s approval and follow the procedure outlined below.
It may be deemed necessary to use the MEDEX phone link medical appraisal
service in any situation where there is no definite diagnosis of the injury or
illness or the Project Manager believes further consultation may be required.
If the MEDEX air ambulance evacuation service is to be used, consideration
will be given to the transportation of the patient within Bangladesh to an airport
suitable for immediate and/or 24hr use by MEDEX. These facilities will be
identified by MEDEX following the call.
The Project Manager or his alternate should contact a Weatherford MEDEX
authorized person (AP) in regional office (Vice President). AP will contact the
following telephone numbers in the event that emergency service is required:
MEDEX Emergency Response Centre at 001-866-832-6932 (Toll free) or

001-410-453-6330
BE PREPARED TO FURNISH THE FOLLOWING INFORMATION WHEN
USING THIS SERVICE:
 Your name, telephone and fax number, relationship to the patient, i.e., position
within Weatherford as employer.
 Group No: 9906-89-28
 I.D No.: CHB-75
 Patient’s name, age, sex.
 A description of patient’s condition.
demand.
 Name, location and telephone number of the hospital where the patient is
located.
 Name and telephone number for the treating doctor. Ensure you know where
the doctor may be reached before placing call.
 Know when and how the next communication will take place.
The MEDEX ER Centre number is manned 24 hours a day. MEDEX will make
arrangements for surface transportation and for medevac flight with medical
personnel and will arrange for post-evacuation hospital admittance.
The Project Manager shall notify the following persons:
YongChiang Lee
Area Manager Contract Drilling – Asia Pacific
Tel: Office: +60 321686067
Mobile: +971 507086311
Charlie Mearns
QHSSE Director Contract Drilling
Tel: Office: +971 43125294
Mobile: +971 505581482
John Coleman
Global HR Manager Contract Drilling
Tel: Office: +971 43125299
Mobile: +971 505586018
Home: +971 44222489
James Lukey
Weatherford HR Manager Asia Pacific
Tel: Office: +60321686071

demand.
Mobile: +60123034770
By urgent fax (or e-mail) of the pending transfer, include all pertinent
particulars:
 Employee Name
 Employee Number
 Position and assignment
 Date and time of occurrence for work related injuries
 For injuries, briefly describe how they were incurred
 Diagnosis
 State that the determination has been made to evacuate by air ambulance for
required treatment due to lack of suitable facilities locally
 Your name
Weatherford Human Resources Department will be responsible for:
 All payments of hospital charges. Insurance Office must be contacted to

arrange for these payments when required
 Notifying the patient’s emergency contact
 Monitoring the progress of the case through the MEDEX office in nearest
point to the patient place
 Following up with the patient once the evacuation has taken place from
the country to ensure that patient’s needs are met
4.6 Death of employee or dependant

Upon receiving confirmation about an employee or dependent’s death, the
Project Manager shall call the following persons by phone:
YongChiang Lee
Area Manager Contract Drilling – Asia Pacific

Tel: Office: +60 321686067
Mobile: +971 507086311

demand.
Charlie Mearns
QHSSE Director Contract Drilling
Tel: Office: +971 43125294
Mobile: +971 505581482
John Coleman
Global HR Manager Contract Drilling
Tel: Office: +971 43125299
Mobile: +971 505586018
Home: +971 44222489
James Lukey
Weatherford HR Manager Asia Pacific
Tel: Office: +60321686071
Mobile: +60123034770
The Personnel Manager assigns a Government Relations Representative to co-
ordinate the activities itemized below:
 The nearest police station is informed about the death. The police
investigate the cause of death, and the body is brought to the morgue (If the
body needs to be transported by air from remote location, death certificate
shall be handed to the pilot before departure).
 The police prepare a primary report describing the circumstances
surrounding the death. Forensic prepares a death report based on the post-
mortem examination.
 The reports are certified by the police and taken to the Ministry of Health.
 A death certificate in Bangladesh is issued by the Ministry of Health.
 The police report and the death certificate are translated in the language of
the deceased.
 The translations are attested by the Ministry of Foreign Affairs and from the
deceased employee's Embassy.

demand.
 The relevant Embassy issues a letter of no objection to release and prepare

the body for embalming.
 Clearance is granted by the Police.
 Forensic authorizes release.
 An official request for embalming is completed and submitted to the Ministry
of Health, together with the following documents:
 Copy of passport particulars including the Residence Permit Stamp
page.
 Copy of Civil ID.
 Original death certificate.
 Copy of attested death certificate.
 Arrangements are made with a licensed Mortician to perform the embalming
at the Ministry of Health.
 The Mortician issues a certificate of embalming.
 A coffin of the appropriate size is made available with a suitable label
bearing the deceased's name and the destination address.
 Twenty-four hours prior to shipment of the body, an appointment is made for
a doctor from the Ministry of Health and a representative from the deceased
embassy to witness the placement of the body inside the coffin. The coffin is
closed and sealed in the presence of both witnesses by a welder who is
brought to the Ministry of Health at least two hours before the appointed
time.
 The Government Relations Representative is responsible for arranging the
cancellation of the deceased's residence permit.
 Shipment protocols that should be observed with the Immigration, Cargo,
and Custom authorities, making available:
 5 copies - Death Certificate
 5 copies - Mortician Certificate
 Original passport of the deceased

demand.
 Expeditious processing of any financial benefits due should the deceased

be an employee.
 Inventory and packing of the deceased employee's personal properties in
co-ordination with representatives from the Warehouse and Safety
departments.
 Completion of documents that will be required if a personal escort is
designated by the company to accompany the sealed coffin to its
destination.
 Transport of the sealed coffin to the airport, using an official vehicle
provided by the Ministry of Health.
 File copies of the documents related to the employee's death and
disposition are forwarded to Personnel Administration at the conclusion of
the above activities.
4.7 Road accident emergency
In the event of a vehicle incident, follow the rules outlined below:
a. Do not move your vehicle from the scene of the incident.

b. Wait at the site of the accident until the police arrive and note the plate number
of the other vehicle.
c. After arrival at the place of the accident, the policeman will take brief details of
the accident and inspect the driving license and car registration book from both
drivers.
d. With the permission of the policeman, you may remove the car from the place
of the accident.
e. You will be asked to report to the local police station to complete the accident
report in the presence of an investigating officer.
f. If the accident occurs AFTER company hours:
o Go to the police station with the policeman and complete the

investigation.
o Contact the designated Company representative for assistance if
needed.

demand.
o Driver may be required to leave the car registration book and driving
license at the police station until investigation is completed.
o If the car cannot be moved after the accident due to damage or technical
fault, Weatherford office will arrange to tow the vehicle to the garage,
after obtaining a police report.
g. If the accident occurs DURING company hours:
o Call the office and advice the Weatherford HR Department of the

accident, where it took place and the name of the police station where
you are located.
h. If the driver is not seriously injured, but requires medical treatment, ambulance
will take him to the nearest government clinic. Driver will then be required to
attend the police station to complete the accident report.
Company vehicles carry comprehensive insurance cover. However, a police

report must be obtained to enable the vehicle to be repaired under the
insurance cover.
FOR THE INSURANCE COMPANY TO PAY FOR REPAIRS TO A VEHICLE,

A POLICE REPORT MUST BE OBTAINED. THIS IS REQUIRED WHETHER
THE CAR IS DAMAGED IN A MOVING OR NON-MOVING ACCIDENT.
4.8 Evacuation of expatriate employees and dependants due to civil

unrest or natural disasters
Weatherford project Manager and QHSSE Manger will receive daily notification
from the SOS website and whenever a security or weather hazardous
conditions arises as defined in the Country Security Manager responsibilities’
handbook. These early notifications will assist Weatherford on planning any
necessary evacuations effort well in advance.
Continuous information sharing and cooperation with Chevron will be very
important to handle security and weather threats.
Security website: www.crg-online.com
User name: C529400
demand.
Password: 24m86
4.8.1 Authority to act

The decision to implement these procedures will be made by the Project
Manager through communications with Region office and corporate Security
office.
The decision to carry out an early, partial, or full evacuation will normally be
announced by the Project Manager after consultation with the region office and
site managers, Client(s) and, if possible, the Embassies.
In rapid-developing life-threatening situations, which preclude prior consultation
with appropriate company and government representatives, the senior
employee on the scene at the time has the authority to make the decision to
evacuate.
All security related actions should be in compliance with Country and regional
security policies.
4.8.2 Information rosters

The HR representative should provide the Project Manager with an up to date
list of the following information:
 List of all expatriate employees and dependants with full contact details
 List of employees and dependants residences including contact
numbers, addresses and any other location frequently used such as
schools, kindergartens, social clubs, restaurants, bars, etc.
 List of all Embassies contact list of all employees and dependants
 Current location of employee or dependant: in country or out of country
4.8.3 Alert system

demand.
The Project Manager will coordinate evacuation decisions with US, UK and
Canadian Embassies / Consulates. The Project Manager may consider
coordination with other embassies when required.
4.8.4 Alert levels
Level 1 Level 2 Level 3 Level 4 Level 5
Alert
Emergency Button Partial Full
message
declared Down evacuation evacuation
issued
Level 1 (Alert- Message Issued)

Situation: Feeling of continuing tension in local area due to internal or external
political manoeuvring. Receiving warning from Embassies of potential natural
disaster, public unrest, hostile activity or political instability is at a level likely to
adversely impact the safety and security of the Company employees or
dependants and operations.
Action: Local Office monitors the situation and informs worksites, regional and
corporate offices, as appropriate. Information rosters for personnel and their
dependants are prepared and checked for accuracy. Company documentation
and records are gathered and prepared for shipment.
Level 2 (Stand Fast-Emergency Declared)

Situation: Local political disturbance or sporadic terrorist acts under control of
local authorities, natural disaster, public unrest, hostile activity is at a level likely
to adversely impact the safety and security of the Company personnel or
dependants and operations.
Action: Local office monitors and keeps rig aware of situation and
recommends that staff keep a low profile in the community. Advise all
demand.
personnel to maintain contact with office and cease all unnecessary travel
movements
Level 3 (Button Down)
Situation: Local political disturbance on a continuing basis where it appears

to be under control of local authorities.
Action: Dependents who have been expatriated to Bangladesh by the
Company leave voluntarily, at Company expense. Employees who opt to
depart will be treated in the same manner as an employee who does not
complete a contract.
Level 3A
Situation: Same as Level 3 situation with the exception that local management
has deemed it necessary to evacuate dependants.
Action: Dependants who have been expatriated to Bangladesh by the
Company must leave, at Company expense.
Depending upon circumstances either:
(a) Employees are requested to remain in Bangladesh; however, if they elect to
leave they will be treated in the same manner as employees who have not
completed their contract, OR
(b) Employees have the option to depart with their dependants. Those
employees will be treated as if they had completed their contract
assignment.
Level 4 (Partial Evacuation-Trickle Evacuation)
Situation: Local political disturbance on a continuous basis where the local

authorities appear to be losing control.
Action: Non-essential expatriate employees and dependents depart without
option. Non-essential local hires and their dependents leave at their option.
Dependants of essential local hires depart at their option. H.R.

demand.
Manager Liaison with the help of Finance Manager will provide passports, exit
documentation and will obtain or assist with scheduled airline transportation, air
charters or both to the designated employees and or dependants points of
origin.
Level 5 (Full Evacuation)
Situation: A potential unfriendly takeover of local government. Operations are

shut down and facilities are secured. Wells should be secured in the best way.
Rigs should be powered down and disabled electronically.
Action: Essential expatriate employees and dependants depart.
Essential local hires and their dependents depart at their option.
4.8.5 Rig evacuation
1. In the event of Project Manager decision for full evacuation, he will notify
of the emergency and determine appropriate strategy
2. Notify the Operation Managers of all product lines for wells and
equipment to be secured
3. Operations Managers will notify their Supervisors for shut in operation,

securing the well and power down; prepare transport to Weatherford
office.
4. Rig crew and service hands will be transported to Weatherford office by

rig car/bus/boat/ferry launch/plane.
Notes:
1. Project Manager in Level 3 may elect to evacuate expatriate personnel

only and senior national personnel will stay to run the location.
2. Project Manager, in discussion with relevant authorities and regional

management, will define the evacuation route(s).

demand.
3. H.R. Manager shall prepare all relevant documents and keep ready for
critical cases.
4. Personnel and their dependants under mass evacuation may be limited

to one piece of hand carried baggage per person.
5. All personnel should keep travel documents such as passports

immediately available, as well as any critical personal needs and
medication.
6. Partial evacuation may be carried out through the normal commercial

transport carriers or chartered transport services.
7. H.R. Manager and Finance Manager should prepare air tickets and other
transport means for national personnel, when instructed by Project
Manager.
8. Finance Manager will prepare the cost of evacuation for expatriate and
national employees separately and furnish copy to Project Manager.
9. All personnel should only bring with them necessary items in the event of
evacuation.
10. All personnel shall prepare their rooms for evacuation, secure all
valuables and carry with them only necessary items.
4.8.6 Critical tasks

When situations arise (Levels 3, 4, 5) which seriously threaten our employees,
the critical tasks are to:
(a) Notify all personnel of the existence, nature and extent of the threat (Level 1
- ALERT).
(b) Advise all personnel and dependents to minimize travel from office,
worksites or home (Level 2 - STAND FAST).
(c) Assemble all personnel in local office or other nominated complex (Level 3 -
PARTIAL EVACUATION).

demand.
(d) If necessary transport all personnel from the danger area to a safe haven
utilizing commercial airlines, or charter service.
(e) Contact air charter service to schedule if commercial carriers are
unavailable.
4.8.7 Administration and logistics
i. Accounting for Personnel

(a) A most demanding, and often exasperating task in an emergency is the
precise accounting of personnel. During any evacuation, every employee
must be accounted for from the time the crisis develops until the person
and/or his dependants have returned to his point of origin. Up until the time
personnel are safely aboard carriers and moving away from the danger
area, authorities place particular emphasis on the precise identification and
location of individuals. Further, they often demand personnel rosters which
require additional data, such as nationality, sex, age and passport numbers,
on a single form.
(b) The H.R. Manager shall maintain a current listing of all Weatherford
employees and their dependants, to include basic personal data, on a
computer program so as to permit speed and flexibility in the preparation of
personnel rosters. A hard copy of a weekly updated roster will be at the
office and his home.
ii. Assembly Areas
(a) The primary assembly area for personnel in the Weatherford office is the
office building. The secondary assembly area for the rest of personnel is the
Weatherford office ground floor.
iii. Transportation
(a) Personnel in the Weatherford office will use presently assigned
transportation to move to assembly areas, or to air or sea embarkation
points, when directed to move. The rigs will use the vehicles assigned to
them.
(b) It shall be standard procedure for personnel to keep their vehicle fuel tanks
no less than half full at all times with a case of bottled water in the trunk.

demand.
(c) The Warehouse shall store (10) sets of emergency supplies, such as
flashlights and batteries, gloves, first aid kits, rope and basic auto tools.
iv. Accompanying Baggage
There are no baggage handlers during emergency evacuation. Therefore, each
individual will be limited to one piece of hand carried baggage, and pets will be
prohibited.
v. Control Centre
The Weatherford office will be the principal ‘Communications Center’ for the
Project Manager.
5.0 Revision requirements

This Plan shall be reviewed and updated annually by the Project Manager
during the fourth quarter of the calendar year.

demand.
APPENDIX A: OFFICE AND SUPPORT BASE FIRE EMERGENCY FLOW CHART

demand.
Fire
ANY PERSON DISCOVERING A FIRE SHOULD:
1. Immediately raise the nearest alarm to draw attention

2. Try to fight the fire using the adequate & nearest extinguisher
3. Alert immediately the fire warden (Offices of fire warden are indicated by safety signs)
4. Try to control the area in order to avoid escalation (ex: remove combustible material near the zone
of fire, close the doors and the windows…)
5. Should not take personal risks
6. Follow the instructions of the fire warden
OTHER PERSONNEL SHOULD:
1. Stop work immediately, switch off all equipment if possible

2. Evacuate to the muster point as per the evacuation procedure
LEVEL 1: Minor Fire LEVEL 2: Major Fire
FIRE WARDEN
FIRE WARDEN
Secure the area and 1. Call the fire brigade and switch off power
fight the fire 2. Ensure that every body has evacuated the work area
3. Shut the doors and secure the area if possible and
evacuate to the muster point
No
Is the fire quickly FIRE BRIGADE
controlled Begins the necessary actions
of fire fighting and safety
Yes
Yes
Return to work if instructed by the Is the fire
HR/Administrative Responsible controlled?
Conduct investigations and

submit incident report through 1. Continue fire fighting actions
WPTS
2. If needed, evacuate neighberhood

demand.
APPENDIX B: OFFICE AND SUPPORT BASE PERSONNEL EVACUATION

FLOW CHART
Alarm activated
ALL PERSONNEL
1. Stop immediately work, switch off all equipment if possible
2. Close the windows
3. Do not collect personal belongings
4. Leave the room, close the door behind you, do not come back
5. Do not use the elevator
6. Evacuate to muster point by following the evacuation signs and fire warden instructions
7. Do not re-enter to the building until instructed by the Administrative Manager
ADMINISTRATIVE ASSISTANT
1. Restrict the access to the building to only the persons assigned to act in case of emergency
2. Switch off power if instructed by the fire warden (ie: Major fire)
3. In case of fire and when instructed by the fire warden, call the fire brigade
FIRE WARDEN
1. Evaluate the situation: if major fire, ask the telephone operator to switch off power and call fire brigade
2. Coordinate the evacuation of assigned area (floor, base…)
3. Ensure that every body has evacuated the area by checking each office and common places (room, kitchen, toilet…)
4. Shut the doors, secure the area whenever possible and proceed to muster point
HR/ADMINSTRATIVE RESPONSIBLE
1. When the situation is controlled authorize people to return to work
2. Inform the Project Manager and the QHSSE Manager
On each office/base, muster point is identified by the following sign
APPENDIX C: HAZARDOUS MATERIAL SPILL FLOW CHART

demand.
HAZARDOUS MATERIAL
SPILL
OBSERVER SHALL:
1. Alert the person in charge (PIC) of the location
2. Apply First Aid, if required
PIC Shall:
1. Mobilise rescue team to the spill location
2. Coordinate rescue team actions
RESCUE TEAM SHALL:

1. Wear appropriate PPE and proceed to the spill area
2. Switch off any potential source of ignition
3. Make area safe to prevent further escalation
4. Provide medical assistance, if required
5. Verify spill source, record details and identify corresponding MSDS
6. Attempt to control spill with recommended inert material
7. Continuously report by radio/telephone on situation
YES
Hazardous material
spill can be
contained?
NO
 Coordinate operations until complete control of
spill is gained CRISIS DECLARED
 Close out incident
 Prepare for resumption of operations

demand.
Person in charge shall:

1. Take over Management of response actions
2. Order and coordinate evacuation of Non Essential Personnel, if required
3. Notify support office and client if adequate
4. Request intervention of specialist company, if required
5. Alert Authorities
6. Activate medevac, if required
7. Coordinate clean up of area of spill and disposal of contaminated materials
8. Assist specialist company
9. Notify when normal operations can be resumed
10. Close out incident
CLOSE OUT ACTIONS

 Internal reporting and investigation as per BMS Incident reporting & investigation procedure
BMS-03-40-PRO
 Incident notification to authorities, insurance companies, etc.
 Investigation by Specialist Company and authorities.
 Incident investigation and reporting according to Weatherford procedures and regulatory
requirements
 Implementation of corrective actions as appropriate (Include actions in worksite ICR register)
APPENDIX D: MEDICAL INCIDENT FLOW CHART

demand.
INCIDENT
(Injury, Illness, Accident)
OBSERVER OF THE INCIDENT SHALL:

1. Alert person in charge and paramedics
2. Apply First Aid
3. Collect information about:
 place and time of incident
 Type of injury
 Accident causes
 Name of victim(s)
RESCUE TEAM/PARAMEDICS:
1. Depart to incident spot immediately upon notification
2. Make area safe before rescue
3. Provide advanced First Aid, stabilise victim(s)
4. Organise transport of victim(s)
Light injury Serious injury
 Treat and stabilise

 Inform Project Manager and Decision to medevac to
QHSSE Manager as appropriate Clinics / Hospital
 Close-out Incident

demand.
Person in charge shall:

1. Organise transport logistics
2. Notify support office. Use appendix E to
gather information about IP.
3. Mobilise 3rd party assistance, if required
4. Coordinate with QHSSE Manager
5. Close out incident
QHSSE MANAGER
1. Contact selected hospital and
report situation Local Clinics and Hospital
2. Inform hospital about evacuation
means
International
Medevac (see
section 4.8)
PROJECT MANAGER SHALL:

1. Request specialist support for international medevac
2. Manage international medevac
3. Notify region office
CLOSE OUT ACTIONS (IN CASE OF INJURY OR OCCUPATIONAL ILLNESS)

 Internal reporting and investigation as per BMS Incident reporting & investigation procedure
BMS-03-40-PRO
 Injury notification to authorities, workers´ insurance institutions, etc. as required
 Incident investigation and reporting according to Weatherford procedures and regulatory
requirements
 Implementation of corrective actions as appropriate (Insert actions on rig site ICR register)
APPENDIX E: INFORMATION ABOUT INJURED/ILL PERSON

PERSON CALLING FOR ASSISTANCE

demand.
A. Name
B. Employer
C. Telephone
D. Radio channel
E. Location
ABOUT THE INJURED PERSON

A. Name
B. Age
C. Employer
D. Location
TYPE OF INJURY OR ILLNESS
TIME OF INJURY AM / PM
CONDITION OF INJURED PERSON
VITAL SIGNS
A. Conscious or unconscious
B. Airway
C. Breathing
D. Circulation

demand.
APPENDIX F: EMERGENCY CONTACT LIST

Governmental entities
Type of
Facilities/Organisation Phone Fax
Assistance
Fire fighting, first
Fire Department
aid and medical
evacuation
First aid and local
Ambulance services Medical Evacuation
Police National security

services
Dhaka
Airport 2 Medical evacuation
Airport
Airport 3
Embassies
Type of
Assistance
US Embassy Security and
evacuation
UK Embassy Security and

evacuation
Canadian Embassy Security and

evacuation

demand.
Medical services
Type of
Assistance
Clinic/Hospital 1
medical assistance
Clinic/Hospital 2
medical assistance
Clinic/Hospital 3
medical assistance
Weatherford contact list

Name Position Phone numbers
Michael Walter Project Manager
Edmondson
Douglas Zielke Operation Manager
Human Resources
Manager
Karim Saddoud QHSSE Manager
MEDEX Assistance +1-886-832-6930

Corporation +1-410-453-6330

demand.
Client Emergency contact phone numbers

Name Position Phone numbers
Chevron control room All emergencies 0088028831553
Michael J. Kotrick D&C/MCP OE/HES Field 88029884129
Supervisor
88029892244,
8828891 ext. 6574
Thomas M. Asplund D&C/MCP OE/HES Field 8801730324364
Supervisor
88029892244,
8828891 Ext. 6574
Heater Wash, RN Medical Administrator +8801711590317
+88029892244,
8828891 Ext. 6557
Don Byrne Drilling Superintendent +8801730333650
+8829880502,
8854892 Ext. 120
Rick Parish Drilling Engineer +8801730320136
+88029892244,
8828891 Ext. 6549
APPENDIX G: SITE SPECIFIC FIRE PLAN (TO BE POSTED)

demand.
APPENDIX H: OFFICE 1 FIRE PLAN (TO BE POSTED)

demand.
WC WC
INDEX
EXIT
EXIT
FIRE BREAK GLASS EXIT POINT
EXIT
CO2 FIRE
EXTINGUISHER FIRE BELL
ARCHIVES
ABC POWDER FIRE ROOM
EXTINGUISHER
EVACUATION PATHWAY
KITCHEN
Servers
STAIRS
ELEVATOR
YOU ARE
EXIT
HERE
WC EXIT
WC
IN CASE OF FIRE, ALL PERSONNEL SHOULD USE THE STAIRS AND MUSTER
AT THE PARKING AREA IN GROUND FLOOR
FIRE DEPARTMENT 101
AMBULANCE 102
APPENDIX H: OFFICE 2 FIRE PLAN (TO BE POSTED)

demand.
WC WC
INDEX
EXIT
EXIT
FIRE BREAK GLASS EXIT POINT
YOU ARE
HERE
EXIT
CO2 FIRE
EXTINGUISHER FIRE BELL
ARCHIVES
ABC POWDER FIRE ROOM
EXTINGUISHER
EVACUATION PATHWAY
KITCHEN
Servers
STAIRS
ELEVATOR
EXIT
WC
EXIT
WC
IN CASE OF FIRE, ALL PERSONNEL SHOULD USE THE STAIRS AND MUSTER
AT THE PARKING AREA IN GROUND FLOOR
FIRE DEPARTMENT 101
AMBULANCE 102

demand.

Country Crisis Response Plan (Draft)

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ENTERPRISE EXCELLENCE WORK INSTRUCTION

WORK INSTRUCTION REV: PAGE: ORIGINAL ISSUE DATE: REVISION DATE:

KARIM SADDOUD CHARLES MEARNS MICHAEL WALTER EDMONDSON CHARLES MEARNS

TITLE: COUNTRY CRISIS RESPONSE PLAN (BANGLADESH)

© 2010 Weatherford International, Inc.

KARIM SADDOUD CHARLES MEARNS MICHAEL WALTER EDMONDSON CHARLES MEARNS

TITLE: COUNTRY CRISIS RESPONSE PLAN (BANGLADESH)

4.1 FIRE/EXPLOSION EMERGENCY 4

4.2 BOMB THREAT AT OFFICE OR SUPPORT BASE 6

4.3 HAZARDOUS MATERIAL SPILL EMERGENCY 6

4.4 INJURY/ILLNESS EMERGENCY 7

4.5 URGENT MEDICAL EVACUATION FOR CRITICAL ILLNESS / INJURY 8

4.6 DEATH OF EMPLOYEE OR DEPENDANT 11

4.7 ROAD ACCIDENT EMERGENCY 14

4.8 EVACUATION OF EXPATRIATE EMPLOYEES AND DEPENDANTS DUE TO

5.0 DOCUMENT REVIEW 21

ATT. A FIRE EMERGENCY FLOW CHART 22

ATT. B PERSONNEL EVACUATION FLOW CHART 23

© 2010 Weatherford International, Inc.

KARIM SADDOUD CHARLES MEARNS MICHAEL WALTER EDMONDSON CHARLES MEARNS

TITLE: COUNTRY CRISIS RESPONSE PLAN (BANGLADESH)

ATT. C HAZMAT SPILL EMERGENCY FLOW CHART 24

ATT. D MEDICAL INCIDENT FLOW CHART 26

ATT. E INFORMATION ABOUT INJURED/ILL PERSON 28

ATT. F EMERGENCY CONTACT LIST 29

ATT. G SITE SPECIFIC FIRE PLAN 32

© 2010 Weatherford International, Inc.

KARIM SADDOUD CHARLES MEARNS MICHAEL WALTER EDMONDSON CHARLES MEARNS

TITLE: COUNTRY CRISIS RESPONSE PLAN (BANGLADESH)

that all employees are aware of their duties and responsibilities in an

4.1 Fire/explosion emergency

4.1.1 Fire/explosion emergency at rig site

4.1.2 Fire/explosion emergency at office or support base

© 2010 Weatherford International, Inc.

KARIM SADDOUD CHARLES MEARNS MICHAEL WALTER EDMONDSON CHARLES MEARNS

TITLE: COUNTRY CRISIS RESPONSE PLAN (BANGLADESH)

 When fire is discovered

1. Raise alarm: shout “FIRE! FIRE!! FIRE!!! or sound Fire Alarm

 When fighting fire

1. Stay upwind of the fire

KARIM SADDOUD CHARLES MEARNS MICHAEL WALTER EDMONDSON CHARLES MEARNS

TITLE: COUNTRY CRISIS RESPONSE PLAN (BANGLADESH)

8. Monitor the fire after extinguished to ensure it is out

4.1.2.1 Office and support base fire emergency flowchart

4.1.2.2 Drills & Exercises

4.1.3 Personnel evacuation from office and support base

4.2 Bomb threat at office or support base

4.3 Hazardous material (Hazmat) spill emergency

4.3.1 Hazmat spill at rig site

4.3.2 Hazmat spill at support office and base

© 2010 Weatherford International, Inc.

KARIM SADDOUD CHARLES MEARNS MICHAEL WALTER EDMONDSON CHARLES MEARNS

TITLE: COUNTRY CRISIS RESPONSE PLAN (BANGLADESH)

4.3.3 Spill control counter measures

4.3.4 Hazmat spill emergency flow chart

4.4 Injury / illness emergency

4.4.1 Injury / illness at rig site

4.4.2 Injury / illness at support office and base

4.4.2.1 Medical incident management

© 2010 Weatherford International, Inc.

KARIM SADDOUD CHARLES MEARNS MICHAEL WALTER EDMONDSON CHARLES MEARNS

TITLE: COUNTRY CRISIS RESPONSE PLAN (BANGLADESH)

4. Find out what happened.