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Module

GR
Gener al Requirements

April 2008
Revised: July 2009
GR - General Requirements Residence Inn

Contents
GR.1 Brand Overview 1

GR.2 Using this Design Standard 2

GR.3 Establishing Hotel Design Criteria 5

GR.4 Design Standards Definition 6

GR.5 Hotel Design Parameters 7

GR.6 Design Approvals 8

GR.7 Interior Design 13

GR.8 Definitions, Acronyms & Abbreviations 17

Figures
GR-1: Document Submittals Required by Design Phase - Table 10

GR-2: Site Observations Required by Construction Phase - Table 12

GR-3: Interior Finishes - Example Schedule - Table 16

Module Organization
• This Module is a part of an integrated series of 16 Modules.
• Coordination with information from other Modules is required.
• The reference symbol <XX> is used to indicate a Module reference that
includes additional information.
Marriott Confidential & Proprietary Information
The contents of the Design Standards are confidential and proprietary to
Marriott International, Inc. and may not be reproduced, disclosed, distributed
or used without the express permission of an authorized representative of
Marriott.
Copyright, Marriott International, Inc., unpublished material. All rights reserved.

GR–A April 2008 Revised: July 2009 Design Standards © Marriott International, Inc.
Residence Inn General Requirements - GR

GR.1 Brand Overview


A. Reference: The Brand Overview is excerpted from “The
Extended Stay Brand Positioning Summary for Residence
Inn, September 24, 2007 and the brand update presentation
prepared for the 2007 CFRST Owners’ Conference.
B. Target Customer: The Marathon Business Traveler
• They seek to maintain balance on long trips in order to
keep all parts of their life going (work, personal, social,
family) so they can stay strong and achieve their personal
best. They want space to stretch out; to be productive
and continue their life’s pace and routines; and to renew
and restore their energy.
• Sacrifices made on short trips are unacceptable on ex-
tended stays. They want to be productive but also enjoy
the location and take advantage of opportunities that
business travel provides.
• The Marathon Business Traveler wants a hotel that helps
them thrive on long stays.
C. Brand Positioning: Residence Inn is positioned in the upscale
extended stay (tier) category and is the only place to stay
specifically designed to restore and sustain the physical,
mental and emotional energy of the marathon business
traveler so they can thrive on long stays.
D. Brand Pillars:
• Comforts of the Modern Home: Physical and emotional
comforts including upscale design and style, spacious
suites with full kitchens, comfortable chairs, separate
sleeping area, and ‘real’ food at social events and in the
suite.
• Staying Strong: Restore and sustain for stamina. Helps
keep all aspects of the guest in balance through connec-
tivity to home and office, exercise options and comfort-
able places to work and relax.
• Intuitive, Human Touch: Intuitive, warm and knowl-
edgeable touch of humanity that is especially needed on
a long stay. Extended stay expertise applied to design
and service.

Design Standards © Marriott International, Inc. Revised: July 2009 April 2008 GR–1
GR - General Requirements Residence Inn

GR.2 Using this Design Standard


A. Application:  The Design Standards in this document outline
the elements required to deliver the service and experience
intended for the Residence Inn guest. While the prototype
is predicated on a three or four story building located on
a suburban site, certain strategic, urban or leisure markets
may dictate the development of an amended / augmented
building program to ensure the success of the project.
A Residence Inn project may include a “prototypical”
building design for one of the typical building sizes. The
prototype building plans are based on pre-programmed
Guest Unit quantities. Whereas, “custom” projects gener-
ally apply to urban and conversion projects that rely heavily
on the criteria contained in this document, or use prototype
components as a “kit-of-parts” that require adjustment of
prototypical solutions to meet the custom design program.
B. Reference Documents: Use the following documents as
directed by Marriott for “prototypical” and “custom”
projects:
1. Development Design Brochure
2. Design Standards (this document)
3. Design Guideline Drawings
4. Project Manual Master (Specifications)
5. Product Manuals:
• Food Service & Laundry Equipment
• Interior Graphics
• Sign Manual (Exterior)
• Light Fixture Products
6. Interior Design Specifications
C. Core Elements: Residence Inn requires the following core
program elements and related support facilities:
1. The Gatehouse: <2> The Gatehouse provides the
place for guests to transition from work to the room,
from being “on” to being “off.” It provides a warm,
welcoming environment to work, unwind and relax in
their own terms. It also encompasses the back-of-house
spaces necessary to support the proper staffing and
service.
2. Food and Beverage: <3> Residence Inn provides
complimentary Breakfast Buffet and evening social
events.
3. Recreation Facilities: <4> The recreation program
is intended to address the exercise requirements of
hotel guests, and features a swimming pool (indoor
or outdoor), optional whirl pool, a mult-purpose Sport
Court and exercise room with high quality equipment.

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Residence Inn General Requirements - GR

4. Meeting Room: <6> A meeting space, designed to address


the need for in-hotel business meetings is required.
5. Guest Units: <7> Residence Inn provides spacious suites
based on its success is built around the guest - beginning
with the room. The guest suites provide distinct functional
zones for work, relaxation, comfort and sleep with two
compartment bath / dressing, full size kitchen, zones for
sleeping and working based on studio, one bedroom and
two bedroom plans.
D. Regional Adaptations: In order to provide a regionally appropriate
experience, the building appearance and facility program may
be customized for compatibility with the local context.
E. Green and Sustainable Design: Marriott International supports
green and sustainable practices as an integrated part of our
hospitality business.
We have an important, facilitating role to play, working in
collaboration with our hotel Owners and Franchisees, to implement
sustainable design and operations, to conserve natural resources,
protect indigenous wildlife, enhance indoor environmental quality,
and reduce and recycle waste wherever possible.
Operating with a greater awareness of green and sustainable design,
we strive to support the environmental interests and concerns of our
guests, associates, business partners and communities.
Marriott International is an active member and supporter of
the following organizations:
• The U.S. Green Building Council and LEED
Accreditation Program
• The Center for Environmental Leadership in
Business
• Conservation International

• The International Tourism Partnership

• Energy Star Rated Products - for hotel brands


worldwide

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GR - General Requirements Residence Inn

F. Accessibility: In keeping with the best traditions


of Marriott hospitality, we extend hotel
services to all guests, including those with
disabilities.
Meeting the Needs of All Guests: We work
diligently to apply the best practices for accessibility to each
lodging brand, each new hotel and each hotel renovation.
Recognizing that we operate and occasionally franchise
hotels originally built under many previous requirements,
we constantly seek to improve the physical accessibility of
our hotels, removing existing barriers wherever feasible, as
well as extending services where barriers remain.
1. Accessibility Standards Compliance: At a minimum,
comply with accessibility regulations in the project’s
jurisdiction and the following using generally accepted
standards:
• Hotel Access: Provide an accessible path of travel
into the hotel and to all spaces accessible to guests.
• Service: Provide access to services generally avail-
able to hotel guests.
• Public Toilets: All public restrooms shall have acces-
sible toilet compartments, urinals and lavatories.
• Guest Units: Provide a minimum quantity of acces-
sible guest units required by accessibility codes.
2. Americans with Disabilities Act (ADA): Projects shall
comply with the accessibility standards of the governing
jurisdiction and accommodate the guest’s accessibility
expectations represented by ADAAG and ANSI 117.
• Conflicts: In cases where the governing accessi-
bility laws conflict with ADA or where issues are
not mutually addressed, consult with Marriott to
develop a program that accommodates the guest’s
expectations.
• ADA Materials: These are available free from the
United States Department of Justice.

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Residence Inn General Requirements - GR

GR.3 Establishing Hotel Design Criteria


Project Essentials: In order to develop a hotel program for a
non-typical or “custom” project that is responsive to the market
while remaining consistent with the brand, the following com-
ponents are used to define the proposed hotel project program:
• Feasibility Study: Identifies market factors that influence the
hotel’s design. The study identifies revenue generating ele-
ments including the number and mix of guest units, amount of
meeting space, amenities and services.
• Facilities Program:  Derived from the Feasibility Study that
outlines the hotel space requirements, the approved project
Facilities Program governs the application of the Design
Standards and space allocations. At a minimum, it includes
hotel design facilities, prototypical rooms, component plans
and services identified in the Design Standards as essential
elements required by the brand.
• Hotel Design Standards:  Prototypical design drawings are
provided with a project facilities program to model the design
of a typical project. Adjust the prototypical design to address
the issues identified in the project Facilities Program, as well as
those stipulated by governing codes and regional influences.
• Governing Codes: Governing laws, building codes, regula-
tions, site conditions and local parameters influence the hotel
design.

Design Standards © Marriott International, Inc. Revised: July 2009 April 2008 GR–5
GR - General Requirements Residence Inn

GR.4 Design Standards Definition


A. Residence Inn Design Standards: Prepared by Marriott
International to communicate the Residence Inn Hotel
product standards for the hotel’s design. The document is
organized into 16 complimenting “modules” that facilitate
the integration of design criteria into the project design.
B. Module GR: This Module describes the General Requirements
applicable to the design.
C. Modules 1 through 15: These Modules provide design
criteria, product and material requirements to facilitate the
development of the final design and documentation.
Module 1 - Site / Building Exterior
Module 2 - Public Spaces
Module 3 - Food & Beverage Service
Module 4 - Recreation
Module 5 - Retail
Module 6 - Meeting Spaces
Module 7 - Guest Accommodations
Module 8 - Administration & Employee Facilities
Module 9 - Engineering & Maintenance Spaces
Module 10 - Food Production Facilities
Module 11 - Laundry & Housekeeping
Module 12 - Elevators
Module 13 - Hotel Systems
Module 14 - Fire Protection / Life Safety
Module 15 - Mechanical, Plumbing & Electrical
D. Implied Responsibility: The organization of Marriott Design
Standards into 16 Modules and the organization of
each Module are not intended to assign design, control,
procurement or cost responsibility to project team
members.
E. Dimensions, Sizes & Measurements:  In these Standards,
English units are used; English and metric (SI) are used in
Module <15> - Mechanical, Plumbing & Electrical. Verify,
coordinate and confirm product and material dimensions
for required design applications.
F. Interpretations: These Design Standards provide design
criteria and general design concepts that require design
resolution to provide solutions for non-typical project
specific situations. Marriott will provide additional
interpretations and information to assist in integrating the
Design Standards into the non-typical project design.
G. Modifications: These Design Standards are minimum
Marriott requirements for developers, owners and
franchisees.

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Residence Inn General Requirements - GR

1. Standards may be modified by Marriott to respond to


changing brand strategy, market, design, construction
and operational conditions.
2. Prior to relying on or implementing the Design
Standards, verify with Marriott that this edition is
current and contains the latest modifications.
H. Code Compliance: The project Owner and their Architect/
Engineer of Record and consultants are responsible for
compliance with governing laws, codes and regulations.
Conflicts within Marriott Design Standards shall be
referred to Marriott for resolution.

GR.5 Hotel Design Parameters


A. Loss Prevention Review - General: A Loss Prevention Review
is required to develop a security and safety assessment
associated with the hotel’s location, design and facilities.
1. The security and safety assessment review forms the basis
for identifying and selecting the appropriate security
and safety measures, systems and components.
2. The security and safety assessment for Marriott Managed
projects are conducted / overseen by Marriott’s Loss
Prevention Technical Services department. Deviations
from Marriott’s Loss Prevention Review process
require Marriott approval.
3. Franchise owners are responsible for conducting
an appropriate security and safety assessment and
providing the appropriate measures.
B. Multi-Use Buildings: In multi-use facilities, in order to
maintain operational and security control, hotel exit
stairs, utilities, facilities and services shall not be shared
or connected to office, retail, residential, entertainment,
recreational or other non-hotel uses.
1. If shared facilities can not be avoided, submit and obtain
approval from Marriott for the integration of additional
facilities to ensure that the hotel's operations are safe
and secure.
2. For Residence Inn hotels, facilities and services not
approved or directly managed by the property shall
be separate and independent of the hotel and therefore
shall not be located within, proximate to, or associated
with the hotel.

Design Standards © Marriott International, Inc. Revised: July 2009 April 2008 GR–7
GR - General Requirements Residence Inn

GR.6 Design Approvals


A. Design Compliance – General: For all projects, the design
compliance with Marriott requirements is verified by a series
of Marriott reviews, designer submittals and documented
approvals. The process includes the following:
1. Prototype Design: If a new project design is based on the
Residence Inn prototype, the design and review process
may be expedited. Compliance with the complete
prototype requirements can benefit project development
by reducing the design phase and receiving approval
without an initial review. Otherwise, the project design
team is required to follow a more complex series of hotel
design reviews as described in subsequent paragraphs.
2. Hotel Design Review (HDR): This review may be
required, if the proposed build design is not derived from
the prototype building and / or décor package. Projects
requiring HDR presentation shall be presented to and
receive approval from Marriott’s HDR Committee,
which is comprised of Marriott International senior
corporate executives.
3. Interior Design Selection: The hotel’s interior design
scheme is an important element of brand image strategy.
The pre-approved prototypical décor package (which
specifies materials for use in guest units, corridors
and public areas) allows the design team to minimize
the reviews and approvals stipulated for custom décor
schemes. If implementation of the prototypical package
is not a project design team option, then the review and
approval process is more comprehensive to ensure the
property delivers the intended guest experience.
B. Submittal Requirements: Project design teams are required
to submit drawings for review and approval, as outlined in
Figure GR-1.
1. Preliminary Design Phase:  At the minimum include a
site plan, ground floor plan, typical floor plan, enlarged
(¼ inch = 1 ft. scale) public space and guest unit plans
and building elevations.
2. Completion of Construction Documents:  In addition
to the documents noted above include supporting
documents for furniture, fixture and equipment
(FF&E), mechanical, electrical and plumbing (MEP),
interior elevations, and other details required to convey
the design intent of the proposed hotel.
3. Marriott Managed Projects: At the Design Development
Phase, submit project documents at about 65%
completion.

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Residence Inn General Requirements - GR

4. Process Timing: Allow fifteen business days for the review


of submitted documents; review of custom non-typical
project documents require thirty business days for review.
5. Miscellaneous Project Submittals: As required to
communicate the design intent of the project and ensure
alignment with the strategy articulated for the brand.
a. Material Submittals: Where substitute materials are
proposed for installation, submit those materials for
review and approval. Indicate placement, along with
technical specifications for each item.
b. FF&E Submittals: Where substitute furniture, fix-
tures & equipment are proposed for installation, sub-
mit those materials for review and approval. Indicate
placement, along with technical specifications for
each item.
c. Process Timing: Allow fifteen business days for the
review of submitted materials.
C. Submittal Review Outcome: Upon completion of the review of
submitted items, Marriott issues a letter, indicating one of
three outcomes:
1. Approved (Outright): Submission is approved, and the
project proceeds to the next design phase.
2. Approved (Contingent): Submission is approved, contingent
on Marriott’s review including comments listed in the
approval letter. No re-submittal is required, and the project
proceeds to the next design phase.
3. Not Approved: Submission not approved, and shall be
amended per comments included in the Marriott letter. A
re-submittal is required for each item, and the project shall
not proceed to the next design phase.
4. Owner Response:  To ensure an expedient resolution
of outstanding issues, Marriott requires the Owner /
Franchisee to respond to all review correspondence.
a. Submit the Owner response letters to Marriott within
thirty business days from the day the review outcome
letter is received.
b. In the response letter, address all items cited in the
review outcome letter, and indicate the acceptance of
each comment, and the plan of remedial action.

Design Standards © Marriott International, Inc. Revised: July 2009 April 2008 GR–9
Figure GR-1: Document Submittals Required, by Design Phase - Table
Site A rchitectural FF&E MEP FLS

GR–10
Large Scale Plans - Guest Units
Millwork Details

Site Development Plan


Context /Site Photographs
Landscaping / Irrigation Plans
Building Plan - Ground Floor
RCP - Ground Floor
Building Plan - Upper Floor(s)
RCP - Upper Floor(s)
Roof Plan
Exterior Elevations
Large Scale Plan - Public Space
Large Scale RCP - Public Space
Large Scale RCP - Guest Units
Interior Elevations - Public Space
Interior Elevations - Guest Units
Building Sections
Wall Types / Door & Window
Schedules
Building Details
Large Scale FF&E Plans - Public
Space
Furnishings Legend - Public Space
Large Scale FF&E Plans - Guest
Units
Furnishings Legend - Guest Units
Interior Elevations - Finishes /
FF&E
Interior Finish Schedule / Index
MEP Plans - Ground Floor
MEP Plans - Typical Floor
Large Scale MEP Plans - Public
Space
Fire Suppression (Sprinkler)
System
Fire Alarm Control System
Hydraulic System Diagrams
Equipment Cut Sheets

Hotel Development
Committee (HDC)

April 2008
Prototype
(Incl. Modified) a √

Conversion a √ √ √ √ √ √

Custom a √ √ √ √ √ √ √ √ √ √
Preliminary
Design Review (30%)
GR - General Requirements

Prototype
√ √ √ √ √ √ √ √ √ √ √ √ √ b √
(Incl. Modified)
Conversion √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ b √

Custom √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ b √
Intermediate
Design Review (65%)
Prototype (Incl. Modified) c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c

Revised: July 2009


Conversion c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c

Custom √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √
Construction
Drawing Review (90%)
Prototype (Incl. Modified) √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √

Conversion √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √

Custom √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √

Notes:
a. Site plan submission at Hotel Development Committee (HDC) includes a fully dimensioned building footprint, property boundaries (including metes and
bounds), directional (north) arrow, directions of primary traffic flow, parking and drive aisles, setback lines and easements, adjacent parcel uses, location(s)
of signs, site and building access points, sidewalks, extent of landscaping / fencing, miscellaneous site structures (i.e. dumpster location), and sidewalks.
b. Fully dimensioned interior elevations, though not required at preliminary design phase, highly recommended, to ensure consistency with brand design
intent.
c. Intermediate Design Review not required for franchised prototype and modified prototype projects.

Design Standards © Marriott International, Inc.


Residence Inn
Residence Inn General Requirements - GR

D. Interior Décor Submittal Requirements: At each phase of design,


submit the project décor package and obtain Marriott’s
approval. For projects that require HDR presentation, use the
following guidelines:
1. Prior to formal presentations, Marriott design management
staff reviews proposed designs and presentation materials.
2. Revisions may be required to obtain Marriott approval.
3. Failure to submit presentation materials in sufficient time
to allow for Marriott staff review and revisions may delay
the formal presentations to HDR.
E. Guest Unit Mock-Up: For custom and conversion projects, a Guest
Unit mock-up (sample room) may be required including suites
smaller than the current prototype. Construct and present a
sample guest unit with a 13 ft. portion of Guest unit Corridor
for review and obtain Marriott’s approval.
F. Project Approval Sequence:  Project specific submittal
requirements, approval conditions and project responsibilities
are defined by the following:
1. Project is approved by Marriott’s CFRST Design
Management staff.
2. Start building design and meet with CFRST Design and
Project Management team.
3. Submit Site Plan & Building Design to Marriott.
• Marriott reviews and approves preliminary documents
(Owner’s architectural consultant to revise and resubmit
as necessary).
4. Submit Preliminary Interior Design to Marriott.
• Marriott reviews and approves interior documents
(Owner’s interior design consultant to revise and resub-
mit as necessary).
5. Submit Interior Design presentation materials for CFRST
team review (where required).
• Marriott reviews submittals (Owner’s interior design
consultant to revise as necessary).
• Marriott staff presents project to Owner.
• Interior Design approves or requires revision to satisfy
Owner’s comments.
6. For managed projects only, submit 65% Design Drawings
(Intermediate Submittal) and Specifications (from PMM).
• Marriott reviews / approves design (with conditions of
approval).
7. Final Construction Drawings and Specifications
submitted.
• Marriott reviews / approves design (with conditions of
approval).

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GR - General Requirements Residence Inn

Figure GR-2: Site Observations Required by Construction Phase - Table

Project Marriott Notice Required


Readiness Criteria
Milestone Resource (Minimum)

Site Observation A&C Project 1. Framing Complete Two Weeks


(Rough In) Manager (prior to installation of wallboard)
2. Electrical Boxes Installed
(for one of each room type)
3. Furniture Layouts Coordinated
(for one of each room type)
Fire & Life Safety Fire & Life 1. Riser Rough-Ins / Feeders Installed Two Weeks
(Rough In)* Safety Manager (prior to installation of wallboard)
2. Fire Alarm Wiring Installed
(prior to installation of wallboard)
Site Observation A&C Project 1. Wall Finishes Installed Two Weeks
(Sample Room) Manager (vinyl wallcovering)
2. Guestbath Flooring Installed
(porcelain tile / base / threshold)
3. Electrical Fixtures Installed
(hardwired lighting / devices)
4. Plumbing Fixtures Installed
(sinks / bathtubs / showers / toilet)
5. Vanities / Tub Surrounds Installed
6. Doors / Door Frames Installed
7. Kitchen Cabinets
Site Observation A&C Project 1. Guest Unit Flooring Installed Two Weeks
(Final)** Manager (carpet / padding / base)
2. Guest Unit FF&E Installed
(furniture / casegoods)
3. Guest Unit Accessories Installed
(artwork / florals / mirrors)
4. Public Space Wall Finishes Installed
(vinyl wall coverings / millwork)
5. Public Space Millwork Installed
(architectural cabinetry / countertops)
6. Public Space Lighting Installed
(decorative hardwired lighting /
recessed lights)
Fire & Life Safety Fire & Life 1. Fully Operational Fire Alarm System Two Weeks
(Final)*** Safety Manager 2. Fully Operational Sprinkler System

* Fire & Life Safety Inspection at rough-in phase is only required for Marriott managed properties;
when feasible coordinate with Rough-In Site Observation.
** Final Site Observation requirement may be waived at the discretion of the Marriott Project
Manager, based on the complexity of the project.
*** Final Fire & Life Safety Inspection, when feasible, shall be coordinated with the Final Site
Observation.

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Residence Inn General Requirements - GR

8. Construction Observations (site visits). Two or three


site observations scheduled, based on the complexity
of the project (see Figure GR-2).
9. Guest Unit and Guest Corridor mockup (where required)
constructed and furnished.
• Marriott reviews and approves or requires revision
to conform to comments issued by interior design
manager.
10. Final site observation conducted by Marriott’s CFRST
Design Management staff to review compliance with
Marriott standards.
11. Marriott Fire Protection Department reviews and
approves commissioning, testing and acceptance of
Life Safety Systems. <14>
12. Final project completion and acceptance.

GR.7 Interior Design


A. Overview: Create Residence Inn interiors that feel warm
and inviting are transitional and casual in style, and utilize
bright, contrasting colors.
Less cookie cutter - more flexible:
• Not exactly the same in every way, every-where
• Nod to the local while maintaining consistent quality
• Both public and suite, including product design, Interior
Design, food, etc.
However, consistent quality throughout the Residence Inn
brand is an important hallmark. Where apporpriate, include
design elements that reference the local context.
B. Public Spaces <2>: In public spaces, the brand aesthetic is
achieved through a consistent approach to basic design
standards for floors, walls, ceilings, millwork, details,
furnishings, color and product durability.
1. Floors: Combination of porcelain tile or stone and
quality carpeting. Select tile and stone materials that
are always warm in color, never cold. Provide carpets
that feature transitionally-based colored patterns which
are clear, bright and warm. Provide large-scaled carpet
patterns, of Axminster construction and consistent with
the project design package.
2. Walls: Provide a combination of vinyl wallcoverings,
complementary millwork and window treatments to
bring warmth to the space and to enhance the quality
appearance of the property.
3. Window Treatments: These elements evolve from casual,
residential styles and patterns. Select and apply these
materials carefully to ensure durability and longevity.

Design Standards © Marriott International, Inc. Revised: July 2009 April 2008 GR–13
GR - General Requirements Residence Inn

4. Ceilings: Treat as an integral part of the interior


architecture of the building. Incorporate ceiling
variations and coffers as appropriate to achieve a
cohesive design scheme. Include decorative lighting as
a consistent part of the décor package.
5. Furnishings: Design public space furnishings to impart
a warm, colorful, casual and comfortable look drawn
from transitional, residential styles and patterns.
6. Furniture: Combination of warm finishes and rich
upholsteries such as high quality vinyl, leather, fabrics
and other durable materials.
• Although the look is residential, provide the design
quality and construction of goods that are suitable
for heavy, sustained use in hotel public areas.
• Colors used in the fabrics are bright, warm and
clear -never muted, grayed, earthtone or delicately
colored. Combine colors carefully to create contrast.
7. Lighting: To complete the look, provide floor and table
lamps, as appropriate, to provide inviting intimate task
level lighting for added warmth and a more human,
comfortable scale.
C. Guest Units: <7> Guest accommodations are designed to
offer distinct working, grooming, relaxing, refreshment
and sleeping zones while maintaining a comfortable yet
durable residential atmosphere.
1. Carpeting: Provide small scale pattern consisting of
a minimum of two bright, warm clear colors with a
strong contrast. Avoid muted, grayed, earthtone or
delicate colors.
2. Walls: Provide durable, light-textured knockdown
finish on the walls or light colored vinyl wallcovering
finish with solid carpet base.
3. Softgoods: The bed is the focal point of the room. See
the Residence Inn FF&E Supplement for the current
bedding package requirements.
4. Fabrics: Provide Upholstery fabrics that are durable,
and feature a bold, colorful palette, with a varied
pattern and texture. Include desk chairs upholstered in
high quality fabric, vinyl or leather.
5. Window Treatments: Derive designs from transitional
residential styles that comply with modern architecture.
Provide a soft (fabric surface finish) valance, sheer and
blackout lining.

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Residence Inn General Requirements - GR

6. Casegoods: Originate designs from transitional styles


and build with durability in mind for contract use.
Provide with wood grain high-pressure laminate (HPL)
tops and solid or veneer wood legs, sides and fronts.
7. Bathroom: Provide quality porcelain tile floors / bases
and vinyl wallcovering, and tub surrounds of cast
polymer (or stone), simulating a tile pattern.
8. Artwork: Select compositions that are timeless in
character and reflect local and / or regional significance.
Avoid using artwork that features figures, portraits and
landscape as subject matter.
9. Furniture, Fixtures and Equipment (FF&E): For Guest
Units and Public Area FF&E requirements see separate
Residence Inn Interior Design documents.
D. Office Furniture: In administrative areas and other back-of-
house (BOH) office spaces, provide commercial grade,
furnishings consisting of matching desks, credenzas,
file cabinets and task chairs as required by the property
operations.

Design Standards © Marriott International, Inc. Revised: July 2009 April 2008 GR–15
Figure GR-3: Interior Finishes –Example Schedule - Table
P ublic / Guest A reas Other A menities Guest Units Guest Corridors BOH A reas

GR–16
I ndoor Pool
Corridor

Vestibule
L obby
Front Desk
Seating A rea
Guest Business
A rea
R estrooms
Breakfast /
Buffet A rea
“The M arket”
Exercise Room
M eeting Room
Entry
Living / Sleeping
A rea
Guest Bath
Elevator L obby
Service Elevator
L obby
Housekeeping /
Linen Strg
Exit Stairs
A dministration
Offices
A dministration
A reas
Employee
Breakroom
Employee
R estrooms
M ain Laundry
Guest Laundry
Food P reparation
K itchen
M echanical /
Electrical

Floor (a) a a a a f k k
Carpet X X X X e X X X X X X X X

April 2008
Vinyl Composition X X X X X
Tile
Porcelain Tile X
Stone Tile X X X X X X X X
Concrete , Sealed X X
Epoxy Flooring X X
Base b b b b b b b k k
Carpet X X X X X X X X X X
Wood Trim, Stained X X X
GR - General Requirements

Painted (extend wall


X
paint to floor line)

R esilient X X X X X X X X X X
Porcelain X
Stone X X X X X X X
Walls c c c c c c c c c g c k k
K nockdown (light X X
texture)

Painted X X X X X X X X
Epoxy Painted X X

Revised: July 2009


Vinyl Wallcovering X X X X X X X X X X X X X X X X X X X

M illwork , Stained X X X X
Porcelain Tile X
Ceiling d d d d d d d d g d j d d m
Painted, Smooth X X X X X X X X X X X X X
Epoxy Painted, Smooth d
Textured Coating X X

Textured Substrate ,
Painted

M illwork , Stained
Accessible Acoustical X X X X X X X X X X X n
Tile
Exposed Struct, X
Painted

Notes:
a. Slip resistant r ated materials with 0.60 wet/dry coefficient of friction. i. At tub surround.
b. Resilient base is not acceptable; coordinate base material with flooring. j. Lay-in or concealed grid acoustical tiles not approved for use.
c. Commercial, quality products; Minimum weight of 21 oz. k. If surfaces are visible from guest corridor, extend finishes into space from corridor.
d. Paint on gypsum board. l. At wet areas.
e. Carpet, 26 oz., nylon, tufted, anti-microbial. m. Corrosion resistant grid and supports.
f. See Module <4> Recreation for swimming pool and whir lpool materials. n. Washable tile surface
g. At high humidity areas, use water-resistant materials.

Design Standards © Marriott International, Inc.


Residence Inn

h. Chair rail required.


Residence Inn General Requirements - GR

GR.8 Definitions, Acronyms & Abbreviations


A&E Architect and Engineer
A/C Air Conditioning
A/V Audio / Visual
AC Alternating Current
A&C Architecture & Construction; a business division at
Marriott headquarters which manages project design
and construction.
ADA Americans with Disabilities Act
ADAAG Americans with Disabilities Act Accessibility Guide
AFF Above Finish Floor; when measuring height distance
AGA American Gas Association
AHU Air Handling Unit
ANSI American National Standards Institute
ASHRAE American Society of Heating, Refrigeration & Air-
conditioning Engineers, Inc.
ASME American Society of Mechanical Engineers
ASPE American Society of Professional Engineers
ASTM American Society for Testing and Materials
ATC Automatic Temperature Control
ATM Automatic Teller Machine
AWI Architectural Woodworking Institute
BAS Building Automation Systems; the computer system
that coordinates and controls heating and cooling,
mechanical, electrical, plumbing and safety systems.
These systems typically include the EMS, ATC and
DDC.
BISCI Building Industry Consulting Service, International
BOH Back Of House
Call Telephone system software that automatically charges
Accounting hotel guests for telephone and fax use.

CCCTV Closed Circuit Color Television


CLTD Cooling Load Temperature Difference
CFRST Courtyard, Fairfield Inn, Residence Inn, SpringHill,
TownePlace; a business department in A&C.
Day Tank Fuel oil tank, typically, located with an emergency
generator (large storage tank would feed fuel to “day
tank”).
dBA Decibel level, measurement of sound.
DDC Direct Digital Control; an electronic control device;
part of the BAS.

Design Standards © Marriott International, Inc. Revised: July 2009 April 2008 GR–17
GR - General Requirements Residence Inn

DHCP Dynamic Host Configuration Protocol (protocol for


automating the configuration of computers that use
TCP / IP)
DNS Domain Name System
DX Direct Expansion
EIFS Exterior Insulated Finish System
EMS Energy Management System
FC Foot Candle; measuring unit for lighting illumination.
FDB Fahrenheit Dry Bulb
FF&E Fixtures Furniture and Equipment
FM Factory Mutual is an insurance agency for building
industry material, product, and assembly testing. FM
publishes the Factory Mutual Data Handbook.
FRP Fire Rated Panels
GFI Ground Fault Interruptor (electrical)
GFS Global Field Services
HSIA High Speed Internet Access
HPL High Pressure Laminate
HVAC Heating, Ventilation and Air Conditioning
IAQ Indoor Air Quality
IBC International Building Code
IP International Protocol
IR Information Resources
LAN Local Area Network
LDN Level Day-Night
LEQ Equivalent Continuous Noise Level
MARSHA Marriott’s Hotel Reservation System for Hotel Accom-
modations
MCNC Marriott’s Computing & Networking Center
MDF Main Distribution Frame
MEP Mechanical, Electrical and Plumbing
MHR Marriott Hotels & Resorts
MRL Machine RoomLess
NALO North America Lodging Operations refers to proper-
ties within continental U.S. and Canada.
NEC National Electric Code
NFPA National Fire Protection Association
NIC Noise Index Coefficient
NSF National Sanitation Foundation
NGS Next Generation System is a hotel automated com-
puterized management application integrated with the
PMS and used to record and manage food, beverage,
and gift sales; also see P.O.S. and PMS. <13>

GR–18 April 2008 Revised: July 2009 Design Standards © Marriott International, Inc.
Residence Inn General Requirements - GR

NIC Noise Index Coefficient


NSF National Sanitation Foundation
OCTV Open Circuit TeleVision
OSHA Occupational Safety - Health Administration
PCB Poly Chlorinated Biphenyl; an environmental
pollutant.
P.O.S. Point of Sale computerized recording equipment used
to manage food, beverage and gift sales; see PMS.
PABX Private Automated (telephone) Branch Exchange.
PMM Project Manual Master; contains master specifications
PMS Property Management System is the hotel management
computer application used to record and manage food,
beverage and retail sales; see P.O.S. and NGS.
PPV Pay Per View
PSI Pounds / Square Inch
PTAC Package Terminal Air Conditioning
SMACNA Sheet Metal & Air-conditioning Contractors National
Association.
STC Sound Transmission Class
TCA Tile Council of America
UL Underwriters Laboratories; an independent testing
agency.
UTD Up To Date
VFD Variable Frequency Drive.
VSS Video Surveillance System
VTAC Vertical Terminal Air Conditioning
VVVF Variable Voltage, Variable Frequency

Design Standards © Marriott International, Inc. Revised: July 2009 April 2008 GR–19

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