Getting Started

On Daraz
Welcome to Daraz!

► If you’re a new seller on Daraz, we whole-heartedly

welcome you onboard!

► Daraz is a leading online marketplace in South Asia,

empowering sellers to connect with millions of customers

► Daraz is currently operating in: Pakistan, Myanmar,

Bangladesh, Sir Lanka and Nepal

► Moreover, with the backing of the largest retail e-

commerce company in the world, Alibaba Group, we
deliver what we promise!
Why Sell On Daraz?

► Daraz provides for the sellers as much as it does for the buyers

► Not only does it become the link to your target customers,

Daraz also ensures quality service and care for our registered
sellers through a Seller Support Team, that caters to all
frequently asked questions

► Platforms like Daraz University and Daraz Seller Center provide

more insight and knowledge to the seller with tutorials, courses,
presentations, newsletters, webinars, specific seller tools,
policies, guidelines and timely announcements of campaigns

► There are no charges for becoming a seller - commission is

only taken once sales are made!
Daraz Overview

There are three simples steps that all Sellers must remember when starting their journey on Daraz

FILL IN THE UPLOAD FULFILL ORDERS &

REGISTRATION PRODUCTS ON ADOPT TOOLS TO
FORM & SIGN UP YOUR STORE MAXIMIZE SALES
Daraz Seller Center
Introduction to Seller Center

► Daraz Seller Center gives sellers instant access to key

data to better manage their business on Daraz

► Through Daraz Seller Center, sellers can manage their

entire store from adding products, overseeing orders,
handling stock, joining campaigns, using seller tools or
contacting the Seller Support Team and to a lot more

► Through Daraz Seller Center, sellers can have

complete control over their store and independently
decide how they want it to be
Seller Center Overview
Daraz Seller Center
Dashboard

When you sign into Daraz Seller

Center, it takes you to the
homepage which is known as
the Dashboard

Over here you can monitor your

overall performance ratings,
check the status of your
products whether approved or
rejected and view pending
orders

You can also view all important

announcements and notices
Daraz Seller Center
Dashboard (cont.)

You can scroll down on the homepage to

find all current promotions that sellers can
join and register for along with their count
down

You can view and check the performance

of your chosen Seller Picks

Chat keeps a record of your response rate to

customers. Additionally you can also find the
Chat pop up on the bottom right corner to
view and respond to all customer questions
Daraz Seller Center
Products tab

In the Products tab, sellers can

add new products as well as
manage existing ones

Media Center can hold all saved

SKU pictures that you may need.
You may also edit them through
Manage Image

Fulfillment by Daraz is for sellers

who are interested in reaching
Daraz to help manage
operations
Daraz Seller Center
Orders tab

In the Orders tab, sellers can

manage pending orders and
also check order status. Make
customers happy by processing
orders on time

Sellers can also manage reviews

by viewing what customers have
to say and replying through the
Seller Center
Daraz Seller Center
Promotions tab

In the Promotions tab, sellers

can view and join upcoming
campaigns through
Campaign Management

Sellers can also create

bundles and seller vouchers to
increase sales as well as offer
free shipping to attract more
customers

Seller Picks help sellers select

the SKUs they want featured
and highlighted
Daraz Seller Center
Store tab

The Store tab is a store builder

tool

Sellers can access it to

customize and improve the
layout of their online store to
attract customers and increase
sales

The store tab is also essential

during campaigns when sellers
can align their store displays
with the ongoing campaigns
Daraz Seller Center
Finance tab

The Finance tab is for

managing and keeping
track of all seller finances

Sellers can view their

account statement for both
current and past financial
cycle

Sellers can also assess their

complete transaction history
Daraz University

► Daraz University is the key and compass to navigate new sellers

through their e-commerce business

► Daraz University provides the necessary insight and knowledge

every seller (new and existing) needs with tutorials, courses,
presentations, specific seller tools, policies and guidelines

► Starting with tutorials, you can quickly get the information you
need to improve your business on Daraz

► To understand a subject in more detail, view our courses where

you will be guided in detail on seller topics, tested and awarded
digital certificates
Daraz Seller Support
Webinars & Bootcamps

Daraz knows all their seller needs which is why they provide sellers an opportunity to learn from
experts in person through DARAZ BOOTCAMPS and also ONLINE WEBINARS through Dingtalk

Webinars, workshops and offline classes give sellers the

chance to interact with and learn from existing sellers and
Daraz experts

All you have to do is register for the bootcamp or webinar on

Daraz University and check all relevant information

Attending both is a great way for new sellers to learn about

promotions and campaigns
Daraz Seller Support
Dingtalk

► Dingtalk forms a huge part of

the Daraz Seller Community

► It gives sellers the opportunity

to interact with other sellers,
relevant category groups,
seller support agents and also
keep up with important
announcements related to
events or other exciting news
Daraz Seller Support Team

Seller Support is a platform

solely tasked with supporting
sellers through their journey on
Daraz and helping them resolve
their queries

Daraz Seller Support addresses

seller queries through the
Contact Us Form

You can get in touch with the

Daraz Seller Support Team on
Daraz Seller Center & Daraz
University
 Daraz Policies & Guidelines
Every registered seller must adhere to all Daraz policies. Each seller should go over all guidelines and
rules available on Daraz University. For new sellers, we especially recommend the ones listed below;

Marketplace Agreement Marketplace Commission Structure Payment Policy

Product Guidelines Policy Buyer Seller Interaction

HOPE YOU HAVE A HAPPY
SELLING JOURNEY!

For more tutorial, courses and policies,

Visit Daraz University