An-Najah National University Moodle Quiz / Fall (2020)

English in the Workplace Max. Mark: 25

Date: 05 – Nov - 2020 Max. Time: 25 mins

Part One: Business Reading (10 pts.)

Read the following Welcoming Speech and answer the questions that follow:

I feel honored to be invited to deliver this short welcome speech at Progress Software's and
Commerce Net's Joint Executive Breakfast Forum titled: "Future Proof Technology".

We all know that the rapid changes we see in technology development often make our application
investment out of date and sometimes redundant in very short time span. We need to re-examine
some fundamentally new and profoundly more efficient approach to application integration. We are
pleased that this forum will see two leading industry pioneers touch on innovative B2B integration
roadmap and management framework on the standards-based RosettaNet, XML, Web Services,
AS/2, UCCNet, and Electronic Data Interchange.

Unprecedented events within the last couple of years and rapid changes brought about by
globalization caused many of us to re-look into our operations worldwide. We are now living in a
much smaller world with interconnected Information and Communications Technology, trillion of
networks, including the Internet, that is, changing the face of business in the world.

We have seen that the Internet enables a new generation of enterprise automation with features and
capabilities that was not feasible in the client-server era. New enterprise-focused companies have
innovated around real-time data … they are communication-centric rather than computation-centric,
and highly customized, on demand, in real time.

It is not going to be easy to sort out the large amount of technological development coming onward,
but one thing is for sure: the pace is growing a lot faster. We can expect more rapid replacement and
writing-off of our investment, and we need to make informed decisions, and make these investments
worthwhile.

Thank you.

1. The forum "Future Proof Technology" is run by:

A: Progress Software
B: Commerce Net
C: Program Software and Commerce Net

Answer: C

2. The main goal of the event is:

A: to think of out-of-date business technology
B: to come up with long-lasting business technologies
C: to suggest technologies that will be efficient for a short time span.

Answer: B
 3. Why many of the current businesses are re-evaluating their operations around the
world?
A: because of the fast changes happening globally
B: Thanks to the existence of professional managers
C: Due to the lack of multi-national businesses

Answer: A

4. The newly-innovated real-time data can:

A: be computed quickly.
B: quickly change according to the communication context.
C: quickly transform conversations into written words.

Answer: B

5. Only one sort of the coming technology can grow a lot faster.
A: True
B: False

Answer: B

Part Two: Vocabulary in Context (5 pts.)

Read and complete the email with suitable words from the box:

recently also stand including planning

Dear Sir or Madam

We saw your stand at the Montreal trade fair, and we would like to
know more about your CCTV products.

GFC Designs is a graphic design agency, specializing in design solutions

for business. We have recently moved to new business premises, and
we are planning to replace our security cameras in the near future.

Could you please send us your latest catalogue, including a full price
list? We would also like to know if you install and maintain your
security systems.

We look forward to hearing from you soon.

Yours faithfully

Claude Danvers
Part Three: Communication in the Workplace (10 pts.)

A) Choose the most suitable answer to complete the following sentences or phrases: (5 pts.)

1. The Training Department ___________________ courses.

A: deals
B: organizes
C: finds

Answer: B

2. This company _________________ many different services.

A: provides
B: specializes
C: produces

Answer: A

3. Hang _________, I'm not finished, yet.

A: to
B: up
C: on

Answer: C

4. Can you ________________ a moment to come and see if you can fix it?
A: just
B: spare
C: wonder

Answer: B

5. The operating system on my computer is very easy to use. It's ________________.

A: user-friendly
B: economical
C: attractive

Answer: A
B) Match the sentence parts on the left with suitable complements from the list: (5 Pts.)

Can I put you on hold?
Ciao, posso parlare con il signor Antonello, per
favore?
How about meeting on Monday next week?
I would be grateful
I have also attached an order form
Sure! For how long would that be, please?
I'm sorry! Do you speak English, please?
That'll be the 2nd of May. Yes, it suits me.
if you could send me your catalogue.
should you wish to place an order with us.

Note: Make sure you've answered all of the questions before you submit!

Good Luck!