ERP

Police
Department
Anshika Chaudhary
Shubham Chaudhari
 Table of Contents
01 02 03
BACKGROUND ER DIAGRAM MODELS & PROCESS
IT History Police Station RDBMS Component Model
Current Problems Questions Answered Key Processes

04 05 06
AHP PRIORITY ERP SOLUTION CLOSE
VECTOR
Objective Demonstration
ERP Parameters Timeline, Team & Budget On-site Interview
AHP Analysis Project Milestones Future Scope & Impact
Priority Matrix Change Management
Stakeholder Benefits
Overview
❖ Police Service maintains
public peace & order,
prevents crime, investigates,
and detects
❖ 14,000 Police Stations
❖ 16 lakh Police force strength
❖ 50 lakh cases registered per
year
 IT History
Computerization in Police started in the mid-70s. Below diagram shows how IT
integration evolved for Police Department.

CCIS 1995-2004 CIPA 2004-2009 CCTNS 2009-Present

❖ Covered state & district
headquarters
❖ Faced Y2K problem
❖ Crime & Criminal
database only
❖ Included FIR, police ❖ Mission Mode Project
registers etc. online under NeGP of GOI
❖ Database of hardcore ❖ Rs. 2000 crores budget
criminals, repeated ❖ Approved by CCEA on
offenders & gangs 19th June, 2009
 EXISTING PROBLEMS
❖ No data connectivity between PS,
DCRB, SCRB & NCRB
❖ Data Entry was both in registers &
software
❖ Registers worn out easily & records
lost
❖ Lacked integrity of data as constables
could perform all duties relating to
various stages of the CIPA
 Police
Department
RDBMS
Questions
Answered
Using
RDBMS
Component Model
Key Processes
 AHP & Priority Vector
ERP Parameters
● Cost
● Time Vendor
● User Interface
● Data Security
● Simplicity
● Scalability Simplicity
● Vendor
● Technical Support
● Customizability
● Functionality Time
Cost
 Anshika’s AHP Analysis
User Data Technical
Criteria Cost Time Interface Security Simplicity Scalability Vendor Support Customizability Functionality
Cost 1 3 2 0.2 1 1 3 2 3 1
Time 0.33 1 0.5 0.2 0.5 1 1 0.5 1 0.25
User Interface 0.5 2 1 0.2 1 2 2 3 2 1
Data Security 5 5 5 1 3 3 5 4 5 3
Simplicity 1 2 1 0.33 1 2 3 3 3 2
Scalability 1 1 0.5 0.33 0.5 1 3 1 2 0.5
Vendor 0.33 1 0.5 0.2 0.33 0.33 1 0.5 0.5 0.2
Technical
Support 0.5 2 0.33 0.25 0.33 1 2 1 0.5 0.25
Customizability 0.33 1 0.5 0.2 0.33 0.5 2 2 1 0.25
Functionality 1 4 1 0.33 0.5 2 5 4 4 1
Total 11 22 12.33 3.25 8.5 13.83 27 21 22 9.45
 Shubham’s AHP Analysis
User Data Technical
Criteria Cost Time Interface Security Simplicity Scalability Vendor Support Customizability Functionality
Cost 1 3 2 0.2 4 4 3 4 3 0.25
Time 0.33 1 0.5 0.2 0.25 4 4 3 3 3
User Interface 0.5 2 1 0.2 4 3 3 4 3 0.1
Data Security 5 5 5 1 5 4 5 4 5 0.5
Simplicity 0.25 4 0.25 0.20 1 4 3 2 2 3
Scalability 0.25 0.25 0.33 0.25 0.25 1 0.5 0.4 0.3 0.2
Vendor 0.33 0.25 0.33 0.2 0.33 2.00 1 0.5 0.5 0.5
Technical
Support 0.25 0.33 0.25 0.25 0.50 2.5 2 1 0.5 0.5
Customizability 0.33 0.33 0.33 0.2 0.50 3.33 2 2 1 0.25
Functionality 4 0.33 10 2.00 0.33 5 2 2 4 1
Total 12.25 16.5 20.00 4.70 16.17 32.83 25.5 22.9 22.3 9.3
 Priority Matrix
Anshika Shubham
Observations
Cost 10.89% Cost 12.29% Minor difference because we are
Time 4.42% Time 10.38% two different individuals with our
User Interface 9.55% User Interface 10.31% own different past experiences,
Data Security 28.85% Data Security 22.54% understanding, values, and
Simplicity 12.30% Simplicity 11.19% thought process.
Scalability 7.13% Scalability 2.23%
Similarity because of our similar
Vendor 3.46% Vendor 3.20% deep understanding police
Technical Support 5.23% Technical Support 4.12% department which helped us
Customizability 4.94% Customizability 4.77% prioritize important parameters
Functionality 13.23% Functionality 18.98% like data security, functionality,
etc. for our organization.
100.00% 100.00%
Objectives of CCTNS
 PROJECT TEAM

Centre: State:

❖ Central Project Management ❖ State Project Management

Consultant (CPMC)
❖ Central Project Management
Unit (CPMU)
❖ Software Development Agency
(SDA)
Consultant (SPMC)
❖ State Project Management Unit
(SPMU)
❖ System Integrator (SI)
 Stakeholders
Citizens Police Officials
Simplified services like Faster & easier crime
registering FIRs, verifications, analysis & administrative
petitions, case trials etc. services like leave etc.

Police Department GOI & Others

Centralized repository with Finger Print Bureau, Forensic Labs
enhanced investigation & resource etc have required databases; GOI has
allocation tools, reduced workload, better timely access to information for
coordination informed decision making
IMPLEMENTATION FRAMEWORK
Centralized planning &
de-centralized
implementation

MHA & NCRB plans & provides

CAS for configuration in
States

States & UTs plan &

implement at State level
 BUDGET DISTRIBUTION
Type of Cost Cost in Rupees Maintenance Cost ₹ 80,00,000.00

Site Preparation (Police Station & Higher Licence Cost ₹ 95,00,000.00

₹ 39,60,000.00
Offices) Cost
Training Cost ₹ 1,50,00,000.00
Hardware (Police Stations and Higher
₹ 1,35,17,000.00 Electricity Cost ₹ 1,70,00,000.00
Offices)
Internet Cost ₹ 1,20,00,000.00
Data Centre Cost ₹ 3,00,00,000.00
Indirect Cost ₹ 6,15,00,000.00
Networking Infrastructure Cost ₹ 64,35,000.00

Handholding Support Cost ₹ 4,95,00,000.00

Project Management Consultancy Cost ₹ 2,75,00,000.00

Total Cost ₹ 20,21,20,000
Capacity Building Cost ₹ 61,44,000.00

Digitization Cost ₹ 35,64,000.00

Direct Cost ₹ 14,06,20,000.00

 Change Management

Creating awareness on ICT & basic

computer skills

Role-based training on application

“Train the Trainer” programs

System Administrator training

Recruit Training to develop into a

technical cadre
MILESTONES
On-site Interview
 ❖ As a part of our project, we visited 2-3

Interview
police stations to understand the ground
reality.
❖ Fortunately, we could interview an IT
officer at Kalyanpur Police Station on 7th

Highlights
Nov, 2021.
❖ We discovered that he is a dedicated
personnel with a team to manage CCTNS
software.
❖ CCTNS was launched in the station
during 2016-17.
❖ His team had manually added the data
post 2000 in the software.
❖ The software runned on a secured network, but sometimes due to lack of
connectivity, data had to be stored offline in excel, which was later entered in
the software.
❖ CCTNS introduction did ease their lives a lot, as they no more had to flip through
thousands of registers. Officers seemed happy. :)
Police Portal

❖ General Diary
❖ Complaint
❖ Citizen Services
❖ 1000+ page
manual
Citizen Portal

❖ Complaint
❖ Verification
❖ Tenant verification
request
 IMPACT & FUTURE SCOPE
● Investigation enhanced
● Centralized crime & criminal information repository
with criminal images & fingerprints
● Faster and easier access to crime and criminal
information across the country in a manner amenable
for trend and pattern analysis.
● Reduced workload
● Knowledge is shared across different regions & units
● Easy & low-cost scalability
● Passport verification time has been reduced
● Citizen can lodge a complaint online
● Multiple channels to access services from police
Thanks

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