Professional Documents
Culture Documents
Group 3
We are really grateful to Prof. Kunal Mankodi for guiding us throughout and solving the queries
and confusions that we had. We also thank the team of the course MGT341 Competitive Strategy
for the designing of the course and its evaluation components. Also, we would mention the
cooperation of the group members and the peer students for all the help and cooperation.
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Contents
Abstract .......................................................................................................................................... 5
Strategic Mapping....................................................................................................................... 13
Conclusion ................................................................................................................................... 26
References .................................................................................................................................... 27
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Abstract
Nike, Inc. is an American Multinational Company that produces shoes, apparels, accessories,
equipment, and many other things. It has positioned itself to be the best for athletes. This report
looks at the points where Nike has excelled as a brand and also the points where Nike is lacking
behind or areas where it has serious threats and needs to focus upon. This exercise was done using
various models of strategic analysis: five force analysis, P.E.S.T.L.E. analysis, strategic group
mapping, resource analysis, value chain analysis, S.W.O.T. analysis and competitive strategy
analysis. These showed that company needs to focus on some dark areas to achieve sustainable
competitive advantage.
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Company Introduction
Nike, Inc. is an American multinational association. Founded in 1964 by Bill Bowerman and Phil
Knight, Nike has grown to be the world’s largest market of shoes and apparels. It was earlier called
Blue Ribbon Sports and then became Nike, Inc. in the year 1971. At the time of its inception, its
goal was to produce high quality shoes at low cost for Americans to break Germans control over
domestic trade. Its first retail outlet was opened in 1966 and launched the Nike brand shoe in 1972.
sales of shoes, apparels, accessories, equipment, and many other things. It is headquartered in
Beaverton, Oregon. The current CEO of the company is John Donahoe. There are multiple brands
under Nike itself through which it markets itself, like Nike Golf, Nike Pro, Jordan, Air Force 1,
Blazers, Nike Dunk, Air Max, Foamposite, skateboarding and subsidiaries including brand Jordan
and Converse. Nike is not only into manufacturing, but it has its own retail outlets. It also sponsors
many athletes under its name and highly recognized trademark “Just do it.’ It is recognized
Nike’s vision statement is, “To bring inspiration and innovation to every athlete in the world.”
Nike’s mission statement goes as, “The mission of Nike Inc. is to drive product innovation for
athletes everywhere. Countless ideas are tested in pursuit of aiding performance, injury risk
reduction, enhancing perception and feel, and delivery of innovative products to athletes”.
It started as a shoe and a t-shirt company, but today, its products are sold in more than 170
countries, has more than 30,000 worldwide employees, has about a dozen of brands that has the
ability to serve more than 30 major sports and consumer lifestyles. It works with 600 plus factory
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Five Force Analysis
It is difficult for new entrants to compete against big players like Nike Inc. due to the high cost of
brand development. With that, Nike’s global production and vast distribution network for its
equipment, sportswear, athletics shoes provide it a competitive advantage over new entrants.
Despite the fact that entering the shoe business is relatively easy for other manufacturers Nike's
strong brand identity and high- quality comfortable athletes’ footwear makes the threat low. Nike
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has been associated with athletes and athletic associations and has been one of the sponsors of
major leagues, due to which it has a stronghold on brand loyalty, thereby, making it difficult for
the buyers, atleast its major consumers to switch. Nike has efficiently achieved economies of scale
through mass production. All these factors make the threat of new entrants for Nike lower.
As there is large supply, the impact of individual suppliers’ activities is minimized for Nike. The
company puts itself in a dominating position when it comes to suppliers as being an international
brand the suppliers want to get attached to Nike. The companies producing raw material, using the
required resources used for Nike shoes are more which make the suppliers show a low level of
bargaining and get Nike as their client rather than staying in dominant position. Since, there are a
lot of suppliers who can provide the raw material needed by Nike, the switching cost goes lower.
Thus, all these factors lead to low bargaining power of suppliers with respect to Nike.
The companies providing premium quality sportswear and accessories are limited, that is why the
buyers have a moderate bargaining power. Another factor of moderate bargaining power is that
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Nike has a strong brand name, and associates loyal customers which gives it a dominant position
in the market. This also makes it difficult for customers to switch, making the switching cost low
to high. But if we look at the other side, the buyers of sports footwear & the buying trends have
changed in the past decade including women, elderly people which are price-sensitive customers
Sports shoes, sports accessories have no substitutes as these are the products which were in demand
centuries back and will be in the coming ones. Boots, Flip-flops don't satisfy the requirements of
athletic shoes. Therefore, Nike doesn’t face a threat of substitutes. Upgrading the product, bringing
innovation isn’t substitution, the product should go through upgradation by replacing with better
The competition in the footwear business is high due to the presence of some of the very prominent
international level companies in the sports business such as Adidas, Puma, Reebok which compete
directly with Nike. All these brands offer a variety of options making customers look out for
options.
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P.E.S.T.L.E. Analysis
Political Factors
• The US government has launched a slew of growth-oriented measures. Nike's key market
is the United States, where the company gets around 41 percent of its total revenue in
2019.
• In 2019, trade tensions between the United States and China began to rise as Trump
threatened to raise taxes on Chinese goods by 10%, including all forms of footwear, from
sneakers to sandals. These increased tariffs were estimated to cost the Americans an
• Nike's athletic footwear business is affected by the political environment. Some of Nike's
Economic Factors
• During the 2008 economic recession when all the major companies were shutting down,
Nike still manage to survive in the market. The same was seen during the last year when
the world was going through another economic crisis due to the Covid-19 pandemic.
• Due to significant physical shop closures, the company lost sales, with global revenues for
the fourth quarter dropping by 38%. During the pandemic, the company's internet sales
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increased to 30 percent of total revenues. It was during this period, new membership
registrations on Nike applications more than doubled to 25 million, with women accounting
Social Factors
• Within the footwear market, an interesting culture has been growing since the late 1970s-
early 1980s — the sneakerhead culture. At that time Michael Jordan was the athlete every
kid knew and idolized. Nike jumped at the opportunity and decided to partner with the
basketball star which then led to the rise in sneakerhead culture at a global level.
• The attractiveness of Nike's sporting shoes, gear, and equipment is influenced by social
issues. The following sociocultural external variables are particularly important in Nike's
case:
Technological Factors
• Technological advancements have also played a significant role in the company's product
design and manufacture. Nike develops new items through game-changing innovations.
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• Nike Sport Research lab is the hub for most of the company’s famous innovations like the
Nike Flywire support system, Lunarlite foam cushioning and Hyperdunk basketball shoe.
Their latest innovation, Nike Fit uses a combination of computer vision, data science,
machine learning and other algorithms to find a person’s right fit. It’s not just a shoe
Legal Factors
• Nike has a long legal history with its competitor Adidas over patent infringements. It also
filed a recent lawsuit against it’s footwear rival, Sketchers for copying design patents.
• In Nike's case, the following legal external elements are significant in the sports shoes,
Environmental Factors
• Nike has made significant advances in becoming environmentally mindful and sustainable
during the last two decades. Nike has pledged to use only renewable energy to cut shipping
emissions.
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• In addition, by the end of 2021, Nike will have totally eliminated single-use plastic bags
from all of its locations. The following environmental external elements are noteworthy in
the case of Nike and its sports shoes, clothes, and equipment:
o Climate change
Strategic Mapping
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Resource Analysis
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Business Implications (VRIN)
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Value Chain Analysis
Primary Activities
Inbound Logistics:
• To efficiently run its inbound logistics, Nike as put into work a global procurement team
to conduct its acquisition processes globally. The team adds value to the company by
• With attaining limited number of distributors devoted to Nike is excellent standards the
• Its sourcing strategy gives priority to the suppliers who are willing to go beyond the
minimum standards.
• There are independent contractors given the task of making all its products with around
560+ factories over 40+ countries. Nike supply chain is run on these three factors, quality,
Operations:
• Nike’s operations consist of generally making, assembling, packing, testing and ultimately
• These operational activities are performed with at most importance and thus a competitive
• By focusing on upgrading itself their main goal is to gain a competitive advantage through
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Outbound logistics:
• Outbound logistics being one of the most censorious of all, the work is done most
efficiently so that customers don’t have to wait too long for any products to arrive at the
retail stores from the factories via the regional distribution centres.
• Various logistics and distribution centres have been created in different regions to make
• It can be predicted that due to Nike’s product Differentiation among its competitors and
• Their marketing and sales are formulated on advertising, picking channels, promotion, etc.
Services:
• After sales service plays an important part in holding on to the customers for a longer
period of time. Customer loyalty has been achieved by Nike through loyalty programs and
• Various Metrics like trend analysis, attribution analysis et cetera are used by Nike to
understand the customer better for giving them what they want. It was shown that loyal
Support Activities
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Technology:
• It is evident that Nike majorly focuses on its product quality along with leading new
• Along with that Nike also focuses on using technologies that’s good to attain a goal of
Human Resource:
• Nike being a large global Corporation, it can be difficult to manage a large staff.
• Even though the brand has been able to Provide a great work environment for its diverse
Procurement:
• A specialized team has been assigned the task of procuring qualified suppliers where
quality demands are met. Thus, Nike gets its raw materials from various countries.
Firm Infrastructure
• Nike has developed extensive worldwide database and intelligence systems for effective
• Its e-commerce platform deliver and suits the best to the customers across its product line.
• Its legal department works efficiently to avail as many patents and design marks that it can
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TOWS Matrix Analysis
Strengths Weaknesses
Brand Equity Debts
Large Customer Base Strong hold on price by
Aimed For sustainability retailers
Ironic Associations Overdependence on US
R&D and Customization market
Low-cost Manufacturing Internal working environment
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Strengths – Internal Strategic Factors
• Brand Equity – Nike is a well-known brand and very recognized brand throughout the
world. Very unique and easy to pronounce its brand name “NIKE”. One of the biggest
• Large Customer Base – Nike owns a large customer base across the world, many
customers are very loyal to brand shoe series and plenty of people take part in Nike
event fill feedback form, attend their launching of new shoes and support Nike. Nike
• Aimed for sustainability- Nike has always been there for a sustainable environment.
Now Nike produces shoes with the help of Flyknit technology which produces 60%
less waste than traditional cut and sew. Since 2012 this technology has reduced nearly
3.5 billion pounds of waste and Nike keeps on finding solutions against all
environmental issues.
• Iconic associations- Nike long term partnership with the top names in sport like
Michael Jordan, LeBron James, Cristiano Ronaldo, etc. Partnership with Michael
Jordan was helpful in terms of sale for the company and in addition they teamed up
• Customization – This strategy was first mover strategy in business where a person can
make his shoe in terms of choosing colour , base , quality and also you write on the
manufacture footwear in foreign countries like China, Vietnam and Indonesia and very
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less production in other countries because of low manufacturing cost and less labour
• Pending debts – Nike income statement proven to be well off but Nike is still facing
financial pending long-term debt of $9.45 billion, which still needs to be paid off.
• Retailers have a stronger hold on price – Nike retailers make Nike weak, as 65% of
Nike products sold directly to retailers. As they serving their core customer they don’t
have fixed pricing structure and Nike doesn’t put a fight against their pricing structure.
on sustainable sales and growth. Nike’s last year 41% sales and revenue came from
the US market and 59 % from rest of countries. Even after spreading itself globally
Nike more than 40 % percent depend on the US market which could help its
• Internal Working Environment: Nike have toxic working environment, where sexual
during workplace and no action taken against it. Many senior managers are caught
sexually harassing through emails and many other ways which directly come to an
Product Line Expansion – Nike is associated with many sports celebrated athletics, so they have a
better chance to come up with different varieties of products like sunglasses, watches etc.
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• Emerging Markets – Nike is a brand which is spread over globally, but compared to the
US not all countries have much spread over Nike. There are great emerging market
opportunities for Nike to come up in countries like China, India and Brazil.
manufactures. The brand can acquire or purchase some resources which can help the
• Acquired Artificial Intelligence Start-up – Nike can acquire small start-ups which could
help company to go more into artificial intelligence and find subsequent solution and come
up with more and new technology and also help company to increase their sale online.
• Consumer-direct Strategy – In this strategy Brand directly shifts its physical inventory to
digital or ecommerce platforms and closes up physical stores. Nearly 35% of its customer
• Increased competitive pressure – Nike is not the only one producing athletic wear. There
are other MNCs like Puma, Adidas. Their products are unique in nature with different
features. Lack of innovation might lower the switching costs of customers, reducing Nike’s
market share.
• Trade Tensions – Nike have majority of its sale in US market nearly 40% of total revenue
comes from US market , Nike is more into sustainable development in US, while there are
a lot of countries like India , China and many more where they can create their sustainable
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development and expand more within the geographical area of county and competitors are
also expanding their company which could lead to more faster growth of competitor
• Fluctuation of Exchange Rates – Nike that works and operates globally can have a threat
of exchange rates because its sales are international whereas, its major suppliers are local.
• Economic Uncertainty and Recession – Due to pandemic most of the company faced
recession period and decline in the sale of company nearly 36% which create problems for
the company and Nike is already having long term debts pending.
Placing Nike among Michael Porter’s framework of business-level or generic strategies, then it
can be said tha Nike follows a ‘differentiation strategy’. Moreover, as per Bowman’s model of
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strategic clock also, Nike follows the strategy of differentiation. “The differentiation strategy is an
integrated set of actions taken to produce goods or services (at an acceptable cost) that customers
• Nike creates differentiation in its products and uses it to expand its customer base; it targets
a broad market. It focuses more on achieving quality and design differentiation.
• Its main focus is to establish the brand as the standard in athletic wear through its strategy
of differentiation. Their main moto is to provide high quality sportswear such that
customers are willing to pay a premium.
• Nike gives utmost importance to customer perceptions and continually produces products
that separate itself from others.
• Nike tries to study consumer’s changing needs and interests and extends its product line
accordingly. It embeds extensive innovation and addresses the consumer’s growing health
and fitness concerns. This way, it tries to build loyal customer base.
• Nike emphasizes on key elements such as design of products, development of products,
high quality and brand advertising.
• It tries to come up with new technologies to innovate the material and designs and update
them rapidly to satisfy consumer needs and preferences and that are hard to copy by others.
• The main part of Nike’s successful differentiation strategy is their focus on investing into
their R&D department. Through it, they tend to focus on very specific benefits. For
example, coming up with the technology for their products that let the skin breathe,
footwear that can reduce injuries and get maximum comfort. Their cushion system
introduced in the 1970 still stands in front to other brand’s cushioning systems. This makes
the brand loveable for not only athletes but also everyday consumers.
• It creates product differentiation by paying attention to uncanny features of the product. It
also gives importance to the timing of introducing their product to the market.
• Also, Nike is generally the first to launch its products to the market, sometimes even before
the market realizes the need. Like, its series of basketball shoes. It also takes care to launch
seasonal products as soon as the time comes, like its model of Flyknit shoes that blend a
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new knitted pattern of yarn and fabric into a lightweight, breathable running shoe which is
a perfect fit for summer.
• Nike also has a segment of customization. The NikeID brand of clothing, equipment and
footwear allows its customers to customize the product with their own choice of colours,
material, etc. and even the monogram.
• It is suggested that Nike undertake a more aggressive worldwide expansion strategy based
action may aid in mitigating Nike's anticipated decline in the Chinese market and over
• Nike as brand has established a strong base, but with the entries of competitors and similar
• Nike produces its products in the category of routine; non-athletic sports and causals, but
• Along with partnerships with athletes, it can also associate with non-athlete celebrities to
promote that its technology and product design is a best fit for non-athletes too.
• Post covid-19 market warrants change in the distribution systems. It can increase its focus
on establishing a greater market share and incurring revenues via e-commerce channel.
• Nike can increase localization of its operations to reduce distribution costs and enhance its
• Not a lot of customers are aware about the customizations that Nike provides. Nike can
tweak its advertising to spread awareness regarding this element. In fact, Nike should
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seriously work towards enhancing its customization capability in order to gain a
competitive advantage.
• Brand is the competitive resource for the company and customers are ready to pay a
premium price. It can work on reducing its production and distribution costs to achieve
• It can think of backward integration to reduce dependence of suppliers, if that results into
• Sneaker culture is increasing which is a social advantage for the company and it associates
youth with the brand. Company does efficient job towards sustainability, it can leverage
• To cover the developing parts of the world, it can target certain cities and organizing evens
• Numerous counterfeits available in the market are spoiling the brand image. Nike has not
Conclusion
Nike, Inc. has been an industry leader for decades now. The brand image of Nike looks glittering,
but there are various weaknesses too. The various analysis conducted above to evaluate the
competitive strategies used by Nike show that though Nike has established a strong position in the
market, it has some dark areas that need to focused upon soon or the company will start losing its
market share.
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