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10 Recommended Selections
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Business efficiency
By having the robot serve the food, the hall staff can concentrate on
other tasks, which is expected to improve the hospitality of the store.
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Manufacturer Keenon
Keenon Robotics
Robotics Bear
Bear Robotics
Robotics Pudu
Pudu Robotics
Robotics Alfax
Alfax
Softbank
Softbank Robotics
Robotics KAIYO
KAIYO ROBOTICS
ROBOTICS Alfax
Alfax
(JSP)
(JSP)
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feature Operates
Operates smoothly
smoothly Easy
Easy to
to take
take out
out 360
360 Produce
Produce facial
facial There
There is
is aa closed
closed type
type
without
without stopping even
stopping even degrees
degrees expressions
expressions such
such as
as where you can't see
where you can't see
in
in aa crowded
crowded store
store joy
joy and
and sadness
sadness the
the food
food
You
You can
can carry
carry aa lot
lot of
of Customer's
Customer's name
name can
can
food
food at
at once
once be
be recognized
recognized
Antibacterial
Antibacterial and
and depending
depending on
on the
the
antiviral
antiviral treatment
treatment model
model
Supports
Supports operation
operation
with
with multiple
multiple units
units by
by
mutual communication
mutual communication
function Serving
Serving &
& lowering
lowering Serving
Serving &
& lowering
lowering Serving
Serving &
& lowering
lowering Serving
Serving &
& lowering
lowering
Voice
Voice guidance
guidance Automatically
Automatically return
return communication
communication Japanese
Japanese voice
voice
communication
communication after
after serving
serving Multilingual
Multilingual support
support guidance
guidance
Visit
Visit each
each table
table and
and Luminous
Luminous expression
expression ** Optional
Optional multilingual
multilingual
recommend
recommend dessert
dessert voice
voice support,
support, etc.
etc.
Automatic Return
Return to
to the
the charging
charging Manually
Manually connect
connect to
to the
the Battery
Battery replacement
replacement When
When it
it does
does not
not work,
work, it
it
charging station
station at the set time
at the set time and
and charging cable
charging cable method
method automatically
automatically returns to th
returns to th
remaining
remaining battery
battery power
power charging
charging box.
box.
Operating time 10
10 hours
hours 12
12 hours
hours 77 xx 24
24 hours
hours exchangeable
exchangeable 12
12 hours
hours
35Kg
35Kg 40Kg
40Kg
100Kg
100Kg
(10Kg
(10Kg xx 33 steps)
steps) (10Kg
(10Kg xx 44 steps)
steps)
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33 steps
steps 44 steps
steps 33 steps
steps
that can be ** Customizable
Customizable
carried at one
time
achievement Kourakuen
Kourakuen more
more than
than Pepper
Pepper Parlor
Parlor Adopted
Adopted by
by more
more than
than 2000
2000 Viking
Viking Sakon
Sakon
30
30 stores
stores Yakiniku
Yakiniku King
King companies
companies including
including Sapporo
Sapporo Teine
Teine Golf
Golf
More
More than
than 10
10 Japanese
Japanese Yuzuan
Yuzuan hospitals,
hospitals, offices
offices and
and Club
Club Restaurant
Restaurant
restaurants
restaurants of
of yakiniku
yakiniku bull
bull horn
horn restaurants
restaurants around
around the
the Such
Such
Bread
Bread garden
garden Denny's
Denny's world
world
Hananomai
Hananomai Tonden
Tonden
Fish
Fish and
and dojo
dojo Such
Such
Hokkaido
Hokkaido Fish
Fish and
and
Fisheries
Fisheries
Third
Third generation
generation
Amimoto
Amimoto
Popular
Popular dining
dining room
room
cheap
cheap
Yakiniku
Yakiniku beef
beef shop
shop
Tenkaippin
Tenkaippin
The
The goodness
goodness of
of meat
meat
Yakiniku
Yakiniku Higashiyama
Higashiyama
Yuyukan
Yuyukan Yakiniku
Yakiniku
Calvi
Calvi shop
shop Sanmu
Sanmu
Yamatoan
Yamatoan
Puru
Puru Puru
Puru Hormone
Hormone
Yakiniku
Yakiniku kitchen house
kitchen house
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At
At all
all
Yamagata
Yamagata Shinshin
Shinshin
Kumamoto
Kumamoto Mori
Mori Toshin
Toshin
Plaza
Plaza Library
Library
Over
Over 6000
6000 units
units in
in
operation
operation overseas
overseas
price Body
Body price
price 2.5
2.5 million
million yen
yen Rental
Rental monthly
monthly fee
fee 99,800
99,800 Inquiry
Inquiry required
required Rental
Rental monthly
monthly fee
fee 65,000-
65,000-
Installation
Installation costs
costs and
and yen
yen xx 36
36 months
months (3
(3 years)
years) 100,000
100,000 yen
yen (standard
(standard type
type
maintenance
maintenance are
are not
not No
No initial
initial cost,
cost,
included
included including maintenance
including maintenance
Approximate
Approximate 5-year
5-year cost
cost
lease
lease (including
(including
expenses
expenses and
and
maintenance
maintenance fees)
fees)
Monthly
Monthly fee
fee from
from
58,000
58,000 yen
yen
The
The first
first prefectural
prefectural
store
store has aa campaign
has campaign
price
price
support 24/7
24/7
Dedicated
Dedicated help
help desk
desk
help
help desk
desk not
not listed
listed
Help
Help Desk
Desk
Next
Next day
day replacement
replacement in
in
Remote
Remote Maintenance
Maintenance
case
case of
of failure
failure
Visit
Visit Repair
Repair Regular
Regular maintenance
maintenance
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recommended for
restaurants! Introducing recommended serving robots
from how to choose a serving robot!
table of contents
Serving robots that are a hot topic in restaurants! In fact, it has been
introduced in familiar stores!
PEANUT
Top 5 serving robots recommended for restaurants!
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Servi [Softbank]
BellaBot
Service shot
Aker
Servi
Communication-oriented and expressive
BellaBot
In fact, it has been introduced in familiar
Service shot
stores!
Aker
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PuduBot
Amy
Chorus line
ACUR-C (Accuracy)
What is a serving
robot? What can i do?
Advantages and
disadvantages of Source: Meat Night Market
introducing a serving In fact, serving robots have already been introduced and are in active use at some of
robot our familiar yakiniku chain stores, rotating sushi, set meal shops, ramen shops, and
family restaurants.
How much does a
For example, the popular yakiniku restaurant "Niku no Yoichi Osone" in Nagoya, the
serving robot cost?
seafood izakaya "Hana no Mai Otemachi" in Otemachi, Tokyo, and the long-
Which manufacturer / established yakiniku restaurant "Higashiyama 6-chome" in Sendai. ..
brand is At these stores, you can see the serving robots actually playing an active role.
recommended? How to The clerk just uses the touch panel of the robot to give instructions to move to
choose a serving robot which table to serve. Using position markers and sensors affixed to the ceiling, we
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What is the automatic automatically avoid complicated table layouts in the store, customers, staff, etc., and
that allows the serving The maximum load capacity is often around 30 kg, and even heavy products
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introducing a serving
robot! Q & A list
Recommended points
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process which has been subjected to the robot itself, in the age of with
available 24 hours a day, 365 days a year, so you can install it with
confidence.
Manufacturer
Keenon Robotics
Sales / handling
Japan System Project
feature
[T1] Operates smoothly without stopping even in a
crowded store, can carry many dishes at once,
antibacterial / antiviral treatment, and supports operation
with multiple units by mutual communication
[T5] Up to 5 servings can be served at one time
function
[T1] Serving & lowering, voice guidance, communication, visiting
each table and dessert recommended
Automatic
[T1] Automatic (returns to the charging station at the set time and
charging
battery level), [T2 / T5] Manual
size
[T1 / T5] 500 * 500 * 1200mm
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charging time
[T1] 4 hours, [T5] 2 hours
Operating time
10 hours * T1 / T5
Maximum load
[T1 / T2] 30kg (10kg x 3 steps), [T5] 50kg (10kg x 5 steps)
Number of trays
3 steps * Customizable
that can be
carried at one
Passable passage
time 80cm
width
Autonomous
Tag navigation expression, LIDAR
driving system
Introducable
The tag navigation type has a ceiling height of 6 m or less, and the
conditions /
LIDAR type has no restrictions.
environment
support
24 hours a day, 365 days a year
achievement
Kourakuen more than 30 stores
More than 10 Japanese restaurants of yakiniku
Bread garden
Hananomai
Fish and dojo
Hokkaido Fish and Fisheries
Third generation Amimoto
Popular dining room cheap
Yakiniku beef shop
Tenkaippin
The goodness of meat
Yakiniku Higashiyama
Yuyukan Yakiniku
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price
Main unit price 2.5 million yen
Maintenance cost
120,000 yen per year * 60,000 yen for each additional unit
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Servi
[Softbank]
Recommended points
Easy-to-take tray
There is no wall to support the tray, so it is
easy to put food from anywhere in 360 °
and take it easily.
from anywhere in 360 degrees, and the specifications are designed with
customer usability in mind. In the unlikely event of a failure, there is support
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to replace the actual machine the next day, so it is safe for the store to introduce
it. Charging is manual, so be careful not to forget it.
Manufacturer
Bear Robotics
Sales / handling
Softbank Robotics
feature
Easy to take out 360 degrees
function
After serving, lowering, and serving, the weight sensor
automatically returns to the pantry.
Automatic
Manually connect to the charging cable
charging
size
486 * 462 * 1051mm
weight
35Kg
charging time
4 hours
Operating time
12 hours
Maximum load
35Kg
Number of trays
3 steps
that can be
carried at one
Passable passage
time 60 cm or more
width
Autonomous
SLAM, LIDAR
driving system
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achievement
Pepper PARLOR, Yakiniku King, Yuzuan, Gyu-Kaku, Denny's,
Tonden, etc.
price
Rental monthly fee 99,800 yen x 36 months (3 years) * No initial
cost
Maintenance cost
Included in rental fee
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BellaBot
Recommended points
Many trays
Since there are 4 trays with a maximum load
of 10 kg, many servings can be served.
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trays installed on the robot is as large as 4 stages, and more servings and
lowering can be done with one movement. By replacing the battery, it can
operate continuously for 7 days x 24 hours. The built-in voice function supports
multiple languages i n 6 languages. More than 100 kinds of conversations are
possible.
Manufacturer
Pudu Robotics
Sales / handling
KAIYO ROBOTICS
feature
Produce facial expressions such as joy and sadness
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function
Serving, lowering, communication, multilingual support (Japanese,
English, Chinese, Korean, French, Spanish), luminous expression,
skinship, etc.
Automatic
Battery replacement method
charging
size
514 * 537 * 1290mm
weight
59Kg
charging time
4 hours
Operating time
7 x 24 hours exchangeable
Maximum load
40Kg (10Kg x 4 steps)
Number of trays
4 steps
that can be
carried at one
Passable passage
time not listed
width
Autonomous
SLAM
driving system
Introducable
not listed
conditions /
environment
support
help desk
achievement
Adopted by more than 2000 companies including hospitals, offices
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price
not listed
Maintenance cost
not listed
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Service shot
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Recommended points
Automatic charging
When it doesn't work, it automatically
returns to the charging box, so you don't
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name not only prevents misdelivery but also gives a more intimate
impression. One of the features is that the maximum load is as high as 100 kg.
You can also serve hot pot dishes in a stable manner.
Manufacturer
Alfax
Sales / handling
Alfax
feature
[Α1] Closed type where you cannot see the food you
carry
[Α2] Customer's name can be recognized
[Α3] Often used exclusively for lowering dishes
function
Serving, lowering, Japanese voice guidance * Options: Table order
linkage, multilingual voice support, additional order guidance
Automatic
When it does not work, it automatically returns to the charging box.
charging
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weight
50Kg
charging time
8 hours
Operating time
12 hours
Maximum load
100Kg
Number of trays
3 steps
that can be
carried at one
Passable passage
time not listed
width
Autonomous
SLAM
driving system
Introducable
not listed
conditions /
environment
support
not listed
achievement
Viking Sakon, Teine Golf Club, etc.
price
Rental monthly fee 65,000-100,000 yen (standard type)
Maintenance cost
not listed
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Aker
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Recommended points
Easy to install
Since there is no need to install a marker in
the store, you can easily start using it.
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Manufacturer
Pangolin Robot Japan
Sales / handling
Pangolin Robot Japan
feature
Providing intelligent service robots to about 200 cities in China
function
Serving, lowering, menu introduction, mobile advertising, truckless
navigation
Automatic
Return to the charging station at the set time and remaining
charging
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battery power
size
1060 * 600 * 450mm
weight
50Kg
charging time
8 hours
Operating time
10 hours
Maximum load
30Kg
Number of trays
3 steps
that can be
carried at one
Passable passage
time not listed
width
Autonomous
LIDAR
driving system
Introducable
Customizable
conditions /
environment
support
not listed
achievement
Yakiniku restaurant Kyojoen etc.
price
not listed
Maintenance cost
not listed
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Source: PEANUT
When you think of a serving robot, you might think of it as an inorganic one, but
PEANUT has a rounded shape with a colon and is full of charm!
It is a design that feels warmth even though it is a robot.
In addition , there is an LED display that looks like a human eye, and it is
possible to express rich facial expressions such as smiles and heart marks
by AI judgment. With its cute expression, it is expected to attract more customers
from families with children.
Furthermore, by preparing an MP3 sound source file, you can change the running
sound to match the image of the store and embody the sound for each job. Since the
arrival of food is announced by voice, the cold image given by the serving robot is
not felt.
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In this way, PEANUT is not just a robot serving food, but a warm serving robot
配膳ロボット『PEANUT』プロモーション動画
With PEANUT, you can rest assured that the serving robot will run in the store, which
is often regarded as anxious.
Since the infrared sensor on the top of the robot reads the tag attached to the
ceiling, it enables more stable autonomous driving than the full radar type,
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In addition, it has multiple built-in sensors that comply with LiDAR JIS class 1, and
while quickly avoiding customers and obstacles, it assists driving with voice
guidance.
Even if multiple PEANUTs are installed, there is no waste because each robot
grasps each other's position with the AI e ngine function and operates on the
shortest route.
The maximum running speed is 1m / sec, which is surprisingly fast. However, since
the speed setting can be changed on the user side, it is one of the attractions that it
can be customized such as slowing down the running speed in stores with many
children.
In addition, PEANUT automatically returns to the charging station at a
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The serving robot works as one of the staff of the introduced stores such as
restaurants. Therefore, in the unlikely event that something goes wrong and it stops
working, prompt response is required.
In that respect, PEANUT is safe!
As a customer support desk, there is a help desk that responds by phone
and remote maintenance by remote response in case of system trouble, and
it is available 24 hours a day, 365 days a year.
In addition, if a hardware failure requires on-site repair or replacement, we
February 5, 2020
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